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The Effect of Service Quality and Price on Client Loyalty Using The Services of Notary and PPAT Yousfrita in Jakarta Dewa Putu Yohanes Agata L. Sandopart; Ramadhania, Dwi Nova; Budi, Budiman Abdulah; Sandopart, Dewa Ayu Indiana Ida L.
Agregat: Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2024)
Publisher : Universitas Muhammadiyah Prof. DR HAMKA.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/agregat_vol8.i2/16286

This study aims to examine the effect of service quality and price on client loyalty at YOUSFRITA Notary and PPAT services, in Jakarta. This study uses survey, interview and questionnaire methods by collecting data through questionnaires to clients. The population in this study are clients who have used YOUSFRITA notary and PPAT services. Sampling size using the hair formula depending on the number of parameters in the form of question indicators in this study, namely, 30 multiplied by 5, so that 150 respondents were obtained. The collected data were analysed using descriptive statistical methods and testing of data collection instruments using the Partial Least Square (PLS) method. The results showed that there was a positive and significant effect of service quality and price variables on client loyalty. The practical implication of this research is the importance of companies focusing on improving service quality, setting competitive prices and paying attention to the overall customer experience. By implementing these strategies, YOUSFRITA notary and PPAT services, can build strong Client Loyalty and increase their competitive advantage in the market.

PENGARUH SHOPPING LIFESTYLE DAN DISCOUNT TERHADAP MINAT BELI DAN DAMPAKNYA TERHADAP KEPUTUSAN PEMBELIAN PRODUK PADA MARKETPLACE SHOPEE INDONESIA Abdulah, Budiman; Sandopart, Dewa Yohanes Yohanes Agata L.; Hapsari, Denintha Dwi
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini bertujuan untuk mengetahui pengaruh antara shopping lifestyle terhadap minat beli, discount terhadap minat beli, minat beli terhadap keputusan pembelian, shopping lifestyle terhadap keputusan pembelian melalui minat beli dan discount terhadap keputusan pembelian melalui minat beli produk pada marketplace Shopee Indonesia. Penelitian ini menggunakan pendekatan kuantitatif, dengan populasi tidak diketahui dan sampel yang diperoleh sebanyak 200 responden. Teknik pengambilan sampel menggunakan cara perhitungan statistik yaitu dengan menggunakan rumus Hair et al. Sedangkan jenis sampel yang digunakan yaitu Purposive sampling, metode analisis menggunakan Structural Equation Modeling (SEM) software SmartPLS versi 3.0. Hasil penelitian menunjukkan bahwa 1) Shopping lifetsyle berpengaruh positif dan signifikan terhadap minat beli, 2) Discount berpengaruh positif dan signifikan terhadap minat beli, 3) Minat beli berpengaruh positif dan signifikan terhadap keputusan pembelian, 4) Shopping lifestyle berpengaruh positif dan signifikan terhadap keputusan pembelian melalui minat beli, 5) Discount berpengaruh positif dan signifikan terhadap keputusan pembelian melalui minat beli. Hasil empiris dari Shopping lifestyle, Discount, minat beli dan keputusan pembelian diamana Shopee agar dapat mempertahankan promosi penjualan dengan cara memberikan diskon kepada konsumennya, dikarenakan shopping lifestyle dan diskon mempunyai pengaruh yang signifikan terhadap minat beli dan keputusan pembelian.

Pelatihan dan Pendampingan Usaha Produksi dan pemasaran berbasis Web Limbah bawang merah menjadi pupuk organik kompos dan pupuk organik cair pada UMKM Abdulah, Budiman; Ruseno , Ndaru; Suryaningsih, Fina; ,, Nurdiana
Al-Khidmah Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2024): JUNI
Publisher : Institute for Research and Community Service (LPPM) of the Islamic University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56013/jak.v4i1.2899

This community service with an entrepreneurship-based empowerment scheme aims to improve understanding of production machines, low productivity, financial reporting and digital marketing management for MSMEs in Kramat Jati, East Jakarta. The problems faced by partners in this program are related to the manual process of chopping onion waste, weak production management, finance and marketing which have not been managed well. This method of implementing entrepreneurship-based empowerment uses the Participatory Action Research (PAR) method, which is carried out starting from the socialization stage at the beginning of community service activities, in the form of providing information to partners/community about community service activities to be carried out, activity objectives, stages of activity implementation, and activity implementation schedules based on agreement between the proposing team and partners, the next stage is training and mentoring and evaluation of activities. The results of the activity showed an increase in partners' knowledge regarding production management, finance and digital marketing as well as understanding the use of machines in production before and after the training.

The Mediation of Buying interest to Shopping Lifestyle and Discount on Product Purchase Decision Abdulah, Budiman; Sandopart, Dewa Putu Yohanes Agata L.; Hapsari, Denintha Dwi
Widya Cipta: Jurnal Sekretari dan Manajemen Vol 8, No 2 (2024): September 2024
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/widyacipta.v8i2.22599

This study aims to determine the effect of shopping lifestyle on buying interest, discounts on buying interest, buying interest in purchasing decisions, shopping lifestyle on purchasing decisions through buying interest and discounts on purchasing decisions through product buying interest in the Shopee Indonesia marketplace. This study uses a quantitative approach, with an unknown population and a sample of 200 respondents. The sampling technique uses a statistical calculation method, namely using the Hair et al formula. While the type of sample used is purposive sampling, the analysis method uses Structural Equation Modeling (SEM) SmartPLS software version 3.0. The results showed that shopping lifetsyle had a positive and significant effect on purchase intention, discount had a positive and significant effect on purchase intention, purchase intention had a positive and significant effect on purchasing decisions, shopping lifestyle had a positive and significant effect on purchasing decisions through purchase intention, discount had a positive and significant effect on purchasing decisions through purchase intention. The practical implications of this research are expected to help shopee companies to maintain sales promotions by providing discounts to their consumers, because shopping lifestyle and discounts have a significant influence on buying interest and purchasing decisions.

Employee Engagement Membantu Kepemimpinan Meningkatkan Kinerja Karyawan UMKM Selama Pandemi Covid 19 Wenty Febrianti; Budiman Abdulah
Cakrawala Repositori IMWI Vol. 5 No. 2 (2022): Cakrawala Repositori IMWI
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/cakrawala.v5i2.144

Peran kepemimpinan dalam mengelola sumber daya manusia di tengah pandemi COVID-19 tentu bukan perkara mudah. Karyawan diminta untuk terus memberikan kinerja terbaiknya di tengah tekanan pandemi covid 19. Tujuan dari penelitian ini adalah untuk mengkaji dan menganalisis peran kepemimpinan dalam meningkatkan prestasi kerja pegawai melalui employee engagement pada pegawai UMKM yang terdampak pandemi covid 19. Metode pengambilan sampel dalam penelitian ini adalah probability sampling. Penentuan sampel dalam penelitian yaitu sebesar 280 pegawai dari populasi 932 pegawai. Metode analisis data yang digunakan adalah teknik SEM (Structural Equation Model) dengan menggunakan analisis jalur dan regresi melalui second order confirmatory testing dimana pengukuran tidak hanya dilakukan melalui indikator tetapi dengan melihat dimensi yang kemudian diolah dengan bantuan program SmartPLS. Hasil penelitian menunjukkan bahwa terdapat pengaruh positif dan signifikan antara kepemimpinan terhadap employee engagement pegawai UMKM. Hasil penelitian juga menunjukkan bahwa terdapat pengaruh positif dan signifikan antara employee engagement terhadap kinerja pegawai UMKM. Kemudian terdapat pengaruh positif dan signifikan antara kepemimpinan terhadap kinerja pegawai UMKM, hasil penelitian juga menunjukkan bahwa terdapat pengaruh positif dan signifikan antara kepemimpinan terhadap kinerja pegawai UMKM melalui employee engagement. Urgensi dari penelitian ini adalah kualitas kinerja sumber daya manusia khususnya pegawai yang bekerja di sektor usaha mikro, kecil dan menengah yang mampu membawa kesuksesan kualitas UMKM. Sehingga implikasi manajemen yang dapat diterapkan adalah dalam hal kepemimpinan, seorang pemimpin harus mampu memiliki sikap yang inovatif, dan selalu memotivasi karyawan untuk menciptakan keterikatan yang tinggi antara karyawan dengan perusahaan sehingga dapat meningkatkan kinerja karyawan yang tentunya akan berpengaruh pada kinerja karyawan.

Pelatihan Penyusunan Laporan Keuangan dalam Meningkatkan Pengetahuan SDM pada Pondok Pesantren Al-Uzlah Madinatul Quran Budiman Abdulah; Ramdany Ramdany; Ridwan Saleh; Ilza Febrina; Muhammad Syahdam
Jurnal Kabar Masyarakat Vol. 2 No. 4 (2024): November : JURNAL KABAR MASYARAKAT
Publisher : Institut Teknologi dan Bisnis Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jkb.v2i4.2692

This community service aims to provide an understanding in preparing financial reports properly and correctly at the AL-UZLAH MADINATUL QUR'AN Islamic Boarding School. The problem faced by partners in this program is the problem of human resource capabilities in managing financial data into financial reports. The method of implementing this entrepreneurship-based empowerment uses the Participatory Action Research (PAR) method, starting from the socialization stage at the beginning of the community service activity, in the form of providing information to partners/communities about the community service activities to be carried out, the objectives of the activity, the stages of implementing the activity, and the schedule for implementing the activity based on an agreement between the proposing team and partners, the next stage is training and mentoring and evaluation of the activity. The results of the activity showed an increase in partner knowledge regarding the preparation of financial reports before and after training.

Hisbah in the Context of Shariah Governance in Islamic Finance: A Comparison Between Indonesia and Malaysia Febrina, Ilza; Abdulah, Budiman
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 6 (2024): JIMKES Edisi November 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i6.2957

The Role of Hisbah has been more essential in contemporary world in promoting Ethical Values and Justice in the Society. In Islamic finance setting, the role of Hisbah has been increasingly relevant in modern financial governance especially to ensure that its operation align with the ethical standards and Shariah principles. This paper is aimed to overview the concept and urgency of Hisbah and several related major issues such as Core values of the Shariah governance framework (SGF) in Islamic Finance, at last to further discuss the SGF’s comparison between Malaysia and Indonesia. The paper adopts a descriptive approach to examine the role of Hisbah in Islamic Finance specifically in the context of SGF. The data, sourced from various journals and books were collected and analysed to find the conclusion regarding the role of Hisbah in promoting adherence to Sharia principles in contemporary Islamic Finance and a brief comparative overview of SGF between Malaysia and Indonesia. The findings of the paper highlight that Malaysia's Shariah governance framework is characterized by a centralized, standardized approach with compliance mechanisms strictly enforced through BNM and SAC to ensure consistency. In contrast, the Indonesian framework is more flexible. the DSN-MUI gives guidance for IFIs as an independent body that exercise their discretion in interpreting Shariah rulings. These two approaches represent the level of regulatory priorities and development aspects of Islamic finance in each country.

PENGARUH SHOPPING LIFESTYLE DAN DISCOUNT TERHADAP MINAT BELI DAN DAMPAKNYA TERHADAP KEPUTUSAN PEMBELIAN PRODUK PADA MARKETPLACE SHOPEE INDONESIA Abdulah, Budiman; Sandopart, Dewa Yohanes Yohanes Agata L.; Hapsari, Denintha Dwi
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini bertujuan untuk mengetahui pengaruh antara shopping lifestyle terhadap minat beli, discount terhadap minat beli, minat beli terhadap keputusan pembelian, shopping lifestyle terhadap keputusan pembelian melalui minat beli dan discount terhadap keputusan pembelian melalui minat beli produk pada marketplace Shopee Indonesia. Penelitian ini menggunakan pendekatan kuantitatif, dengan populasi tidak diketahui dan sampel yang diperoleh sebanyak 200 responden. Teknik pengambilan sampel menggunakan cara perhitungan statistik yaitu dengan menggunakan rumus Hair et al. Sedangkan jenis sampel yang digunakan yaitu Purposive sampling, metode analisis menggunakan Structural Equation Modeling (SEM) software SmartPLS versi 3.0. Hasil penelitian menunjukkan bahwa 1) Shopping lifetsyle berpengaruh positif dan signifikan terhadap minat beli, 2) Discount berpengaruh positif dan signifikan terhadap minat beli, 3) Minat beli berpengaruh positif dan signifikan terhadap keputusan pembelian, 4) Shopping lifestyle berpengaruh positif dan signifikan terhadap keputusan pembelian melalui minat beli, 5) Discount berpengaruh positif dan signifikan terhadap keputusan pembelian melalui minat beli. Hasil empiris dari Shopping lifestyle, Discount, minat beli dan keputusan pembelian diamana Shopee agar dapat mempertahankan promosi penjualan dengan cara memberikan diskon kepada konsumennya, dikarenakan shopping lifestyle dan diskon mempunyai pengaruh yang signifikan terhadap minat beli dan keputusan pembelian.

QRIS and Education : What Drives Students' Continuance Intention to Use It? Nisa, Khairun; Budiman Abdulah; Maryani, Anie; R. Madhakomala
Agregat: Jurnal Ekonomi dan Bisnis Vol. 9 No. 1 (2025)
Publisher : Universitas Muhammadiyah Prof. DR HAMKA.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22236/agregat_vol9.i1/17734

This study investigates the factors influencing students' continuance use intention of QRIS at a university in Jakarta. The research aims to explore the role of digital financial literacy, perceived usefulness, perceived ease of use, and perceived security in shaping students' intention to continue using QRIS as a payment tool. A theoretical framework was developed based on the Technology Acceptance Model (TAM), integrating these constructs to form the model. Data from 205 respondents were collected and analyzed using Structural Equation Modeling (SEM). The results showed that perceived usefulness (β = 0.268, ρ < 0.05), perceived ease of use (β = 0.225, ρ < 0.001), and perceived security (β = 0.275, ρ < 0.005) significantly influenced students' continuance use intention. However, digital financial literacy (β = 0.069, ρ = 0.366) did not have a significant effect on continuance use intention. These findings contribute to the literature on digital payment adoption, emphasizing the importance of perceived usefulness, ease of use, and security in promoting the sustained use of QRIS among students. The study suggests that enhancing students' perceptions of these factors can drive greater acceptance and continued use of QRIS as a preferred payment method in the digital age.

The Influence of Self-esteem, Self-efficacy, And Optimism on MSMEs Business Resilience in Pasar Jaya Pasar Rumput Syafira, Sania; Mulyanti, Rita Yuni; Abdulah, Budiman
International Journal of Entrepreneurship and Sustainability Studies Vol. 5 No. 1 (2025): July Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v5i1.3100

This research analyzes the impact of self-esteem, self-efficacy, and optimism on business resilience among Micro, Small, and Medium Enterprises (MSMEs) in Pasar Jaya Pasar Rumput. The selected site represents a vulnerable urban business environment affected by redevelopment projects, making it a relevant context for exploring the dynamics of entrepreneurship and sustainable development. Employing a quantitative research design, data were collected from 185 respondents who manage MSMEs in Pasar Jaya Pasar Rumput through a questionnaire. Analysis was carried out using SEM with SmartPLS software. The results obtained from this research show that self-esteem, self-efficacy, and optimism have a positive and significant effect on business resilience in MSMEs in Pasar Jaya Pasar Rumput. The results support the Resource-Based View (RBV) theory. This research offers a novel contribution by integrating psychological capital into the discourse of entrepreneurial resilience within the broader sustainability framework. The practical implications suggest the need for empowerment programs that include psychological development to strengthen long-term business sustainability. Policymakers are encouraged to incorporate psychological resource training into MSME support strategies to promote resilience and inclusive economic growth in uncertain urban environments

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