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Barriers to Intercultural Communication of the Nias Tribe (Study in Penyengat Village, Sungai Apit District, Siak Regency) Imron Adrian; Tessa Shasrini
Experimental Student Experiences Vol. 2 No. 2 (2023): April
Publisher : LPPM Institut Studi Islam Sunan Doe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58330/ese.v1i4.183

Abstract

This study aims to find out what are the barriers to intercultural communication in the Nias Tribe Society (Study in Penyengat Village, Sungai Apit District, Siak Regency). This study used a qualitative method by conducting interviews and observations of six research subject informants with different cultural backgrounds. This study uses the theory of accommodation which explains how the two different cultures can adjust to one another starting from behavior when interacting with one another and can reduce conflict or disagreement when talking to one another. The results of this study explain what are the obstacles to intercultural communication between the Nias people and the people of Penyengat Village, namely the barriers (language, perception, experience, nonverbal, culture and prejudice) from the languages of the two cultures, both of them do not understand Indonesian. and with wrong mention/delivery or body language, negative Prejudice Barriers arise. and differences of opinion in different tribes can cause communication barriers, adjusting to social life in a new environment. fear that results in prejudice against different cultures, especially the people of Penyengat Village have a fear of the Nias Tribe Causing Problems in Penyengat Village.
Intercultural Communication Competence in Overcoming the Culture Shock of Migrant Workers in Japan Muhajirin, Muhajirin; Tessa Shasrini
Experimental Student Experiences Vol. 2 No. 2 (2023): April
Publisher : LPPM Institut Studi Islam Sunan Doe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58330/ese.v1i4.203

Abstract

Japan is known as a developed country that has advanced technology, and is a civilized country, so it is not uncommon for Indonesian people to want to become Indonesian Migrant Workers (TKI) in Japan because of the large amount of royalty they are given. However, in this way, it is necessary to make adjustments made by TKI in communicating in Japan or scientifically it is usually called intercultural communication. This study aims to determine the competence of intercultural communication carried out by TKI in Japan in dealing with culture shock. This study uses a qualitative descriptive research type, data analysis techniques in the form of observation, interviews, and documentation. Data analysis techniques are carried out through data reduction and drawing conclusions. This research was conducted through interviews with Indonesian migrant workers in Japan. The results showed that Indonesian migrant workers were very interested in working in Japan because they were paid high wages. Japan is known as a country that has good manners, culture shock that occurs, namely difficulties in language and seasons. With so TKI continue to try to adapt. In addition, Indonesian TKI also take a deep self-approach to their surroundings and try to join the new environment.
Communication Ethics of Criticism in the Public Space of Twitter Social Media Arifan Efendi; Tessa Shasrini
Experimental Student Experiences Vol. 3 No. 1 (2024): May
Publisher : LPPM Institut Studi Islam Sunan Doe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58330/ese.v1i5.232

Abstract

This study aims to find out how communication ethics critiques in the public space of social media Twitter. This study uses a qualitative approach because in this study it describes the phenomena studied in the form of descriptions that show how communication ethics criticizes the public space of Twitter's social media. The subject in this study is social media twitter. The object of this study is the ethics of communication to criticize in the public space of Twitter's social media. This study uses secondary data. The results of this study indicate that the ethics of communication in conveying criticism on Twitter social media must pay attention to, among others: using good language, avoiding the spread of criticism that contains racism, pornography and acts of violence and propaganda, re-checking the correctness of information, respecting the work of others when conveying criticism either in the form of photos, writings or videos belonging to other people, it must include the source of the information. Communication ethics has a legal basis, namely Law Number 19 of 2016 concerning Amendments to Law Number 11 of 2008 concerning Information and Electronic Transactions (UU ITE).
Opini Pengguna Twitter Terhadap Upaya Memaafkan Yang Dilakukan Oleh Lesty Kejora Atas Kasus KDRT Hatijah, Mita; Shasrini, Tessa
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 7 (2024): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.11170889

Abstract

The purpose of this research is to analyze the opinions of twitter users who follow the account of @komnasperempuan on the efforts to apologize in the domestic violence case experienced by Lesty kejora on twitter social media. this research uses descriptive qualitative methods. In conducting this research, the data collection techniques used are interviews and documentation. The data analysis used is the theory of Miles and Huberman, the analysis activity consists of three streams of activities that occur simultaneously, namely data reduction, data presentation, and conclusion drawing / verification. The result of this research shows that Lesty Kejora's effort to forgive is an inappropriate action as a public figure.
Implementation of Malay leadership Tunjuk Ajar Melayu in Political Communication for Malay Women Leaders Shasrini, Tessa; Saputra, Hamanda Hadi; Sukri, Al
Communicare : Journal of Communication Studies Vol. 12 No. 1 (2025): Communicare: Journal of Communication Studies
Publisher : Institut Komunikasi dan Bisnis LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/

Abstract

The values of Tunjuk Ajar Melayu are a cultural heritage that reflects local wisdom in various aspects of life, including in political communication. This study aims to analyze how the values of Tunjuk Ajar Melayu are implemented in the political communication of Malay women's leadership. The research method used is a qualitative approach with in-depth interview techniques and discourse analysis of speeches and political interactions of Malay women leaders. The results of the study show that Malay women leaders apply the values of Tunjuk Ajar Melayu in their political communication through three main aspects: (1) polite and persuasive language, which is used to build emotional relationships with the community; (2) the principle of deliberation and consensus, which is the basis for decision-making and building understanding in the community; and (3) exemplary moral and ethical leadership, which is reflected in an attitude of humility, honesty, and responsibility in carrying out leadership duties. The implementation of these values not only strengthens the legitimacy of Malay women's leadership but also builds public trust, strengthens relationships with the community, and creates harmonious and effective political communication. In conclusion, the implementation of Tunjuk Ajar Melayu in the political communication of Malay female leaders plays an important role in forming an inclusive, ethical, and social harmony-oriented leadership style. This study shows that local cultural values remain relevant in modern political dynamics and can be a sustainable model of political communication.
Literasi Digital: Pemanfaatan Media Sosial Sebagai Media Pendidikan Politik Dalam Pemilu 2024 Sukri, Al; Kamar, Hamsal; Samsudin, Dafrizal; Shasrini, Tessa
Community Engagement and Emergence Journal (CEEJ) Vol. 5 No. 2 (2024): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v5i2.5768

Abstract

Kemajuan teknologi informasi dan komunikasi (TIK) saat ini mendorong arus informasi yang melimpah. Informasi saat ini tidak hanya dikendalikan oleh media massa utama seperti surat kabar, majalah, telelevisi, radio, media massa online (portal berita) semata, tetapi juga dikendalikan oleh media sosial. Oleh karenanya kehadiran TIK seperti ini harus dimanfaatan sebaik-baiknya untuk menciptakan masyarakat yang informatif, termasuk juga dalam pemilu. Media pendidikan politik salah satunya dapat dilakukan melalui media sosial. Media sosial merupakan salah satu media yang dapat dijadikan media pendidikan politik, namun sebelumnya perlu juga membangun masyarakat yang melek media. Melek media digital dengan pendidikan politik sangat kuat, karena banyak sekali informasi di platform media sosial berupa informasi keliru, tidak benar (hoak), informasi yang dimanipulasi sedemikian rupa untuk kepentingan individu atau kelompok. Tujuan dari Pengabdian masyarakat (PKM) untuk meningkatkan literasi media masyarakat, memanfaatkan media sosial sebagai sumber informasi politik guna meningkatkan partisipasi politik pemilu 2024, terciptanya iklim demokrasi yang positif. Hasil pengabdian ini yaitu masyarakat mampu menggunakan media sosial sebagai media informasi politik, masyarakat berpartisipasi mendistribusikan, memproduksi informasi yang positif terkait pemilu, partisipasi masyarakat pada pemilu meningkat.
Village circumambulation dhikr as a medium of cultural da’wah and Islamic social communication among the community Idawati Idawati; Ahmad Tamrin Sikumbang; Tessa Shasrini
Islamic Communication Journal Vol. 11 No. 1 (2026)
Publisher : Fakultas Dakwah dan Komunikasi Universitas Islam Negeri Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/icj.2026.11.1.29057

Abstract

This study aims to analyze the practice of village circumambulation dhikr as a medium of cultural da’wah and Islamic social communication in Medang Kampai District, Dumai City, Riau Province. This tradition represents a form of da’wah bil hal (action-based da’wah) that integrates Islamic values with the local wisdom of the coastal Malay community. The study employed a qualitative method with a phenomenological approach through field observations, in-depth interviews with religious and community leaders, and documentation of the ritual activities. The findings reveal that the village circumambulation dhikr is conducted regularly through the active participation of community members who collectively walk around the village under the guidance of religious leaders. This collective action serves not only as a religious practice but also as a social space that fosters Islamic brotherhood, social solidarity, mutual care, and a stronger sense of community belonging. As a form of cultural da’wah, the tradition communicates Islamic values through social action, exemplary conduct, and communal participation, allowing religious messages to be conveyed in a contextual and inclusive manner. In addition to strengthening religious identity, the practice contributes to social harmony, community cohesion, and collective awareness of the importance of a peaceful and spiritually grounded life. Therefore, village circumambulation dhikr demonstrates that culturally rooted da’wah bil hal remains a relevant and effective model of Islamic communication in contemporary society. ***** Penelitian ini bertujuan menganalisis praktik zikir keliling kampung sebagai media dakwah kultural dan komunikasi sosial Islam di Kecamatan Medang Kampai, Kota Dumai, Provinsi Riau. Tradisi ini merupakan bentuk dakwah berbasis tindakan kolektif (dakwah bil hal) yang memadukan nilai-nilai Islam dengan kearifan lokal masyarakat Melayu pesisir. Penelitian menggunakan metode kualitatif dengan pendekatan fenomenologis melalui observasi lapangan, wawancara mendalam dengan tokoh agama dan tokoh masyarakat, serta dokumentasi kegiatan. Hasil penelitian menunjukkan bahwa zikir keliling kampung dilaksanakan secara rutin dengan melibatkan partisipasi aktif masyarakat yang berjalan bersama mengelilingi lingkungan permukiman di bawah bimbingan tokoh agama. Aktivitas kolektif tersebut tidak hanya menjadi sarana ibadah, tetapi juga membangun ruang interaksi sosial yang memperkuat ukhuwah Islamiyah, solidaritas, kepedulian sosial, dan rasa memiliki terhadap komunitas. Tradisi ini berfungsi sebagai media dakwah kultural yang mengkomunikasikan nilai-nilai Islam melalui tindakan nyata, keteladanan, dan partisipasi sosial, sehingga pesan-pesan keagamaan diterima secara lebih kontekstual dan inklusif. Selain memperkuat identitas religius masyarakat, zikir keliling kampung juga berkontribusi dalam menciptakan harmoni sosial, memperkokoh kohesi komunitas, dan menumbuhkan kesadaran kolektif terhadap pentingnya kehidupan yang religius dan damai. Dengan demikian, tradisi ini menunjukkan bahwa dakwah bil hal yang berbasis budaya lokal tetap relevan sebagai model komunikasi Islam yang efektif dalam kehidupan masyarakat kontemporer.
Pengalaman Nasabah Dalam Menggunakan Produk Bank Perekonomian Rakyat Unisritama: Analisis Kualitatif Terhadap Faktor-Faktor Yang Mempengaruhi Loyalitas Hamanda Hadi Saputra; Tessa Shasrini; Deswarta Deswarta; Hidayat Hidayat; Imam Taqiyuddin Al Fikri; Fyzariadi Fyzariadi
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 2 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i2.11757

Abstract

Industri Bank Perekonomian Rakyat (BPR) di Indonesia menghadapi tekanan berupa penurunan jumlah bank, kontraksi laba, dan perlambatan pertumbuhan aset di tengah ketidakpastian ekonomi. Kondisi ini menuntut BPR untuk memperkuat loyalitas nasabah sebagai fondasi keberlanjutan bisnis. Pengalaman nasabah menjadi faktor penting dalam membangun kepuasan, kepercayaan, dan komitmen jangka panjang. Penelitian ini bertujuan untuk menganalisis pengalaman nasabah dalam menggunakan produk Bank Perekonomian Rakyat Unisritama serta mengidentifikasi faktor-faktor yang memengaruhi loyalitas. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Data diperoleh melalui wawancara mendalam dengan nasabah aktif dan pihak manajemen, serta didukung observasi dan analisis dokumen. Analisis data dilakukan menggunakan Reflexive Thematic Analysis (RTA) untuk mengidentifikasi tema-tema utama dari pengalaman nasabah. Hasil penelitian menunjukkan bahwa loyalitas nasabah terbentuk melalui dua dimensi utama, yaitu pengalaman fungsional dan pengalaman relasional. Pengalaman fungsional tercermin dari kemudahan administrasi, kecepatan pelayanan, dan fleksibilitas prosedur kredit yang meningkatkan kepuasan. Sementara itu, pengalaman relasional dibangun melalui interaksi rutin, sistem penggajian internal (captive market), dan komunikasi langsung yang memperkuat kepercayaan serta kedekatan emosional. Kesimpulannya, loyalitas nasabah di BPR Unisritama memiliki karakteristik hibrida antara loyalitas struktural dan relasional, sehingga pengalaman nasabah menjadi strategi penting dalam menjaga daya saing dan keberlanjutan bank.
ANALISIS PENGELOLAAN MEDIA SOSIAL INSTAGRAM @BAPENDARIAU SEBAGAI SARANA INFORMASI DAN KOMUNIKASI Taufiq Ihsan; Tessa Shasrini
JUSTICE: Journal of Social and Political Science Vol 3 No 2 (2024): JUSTICE: Journal of Social and Political Science
Publisher : JUSTICE Journal Of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51792/3vgvyg79

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pengelolaan media sosial instagram @bapendariau pada Samsat Drive Thru sebagai sarana informasi dan komunikasi dan mengaitkan dengan konsep The Circular Model of Some dari Regina Lutrell yang meliputi tahap share, optimize, manage dan engage. Penelitian ini menggunakan jenis penelitian kualitatif deskriptif. Teknik pengumpulan data melalui wawancara, observasi dan dokumentasi. Subjek dalam penelitian ini adalah informan yang memiliki kriteria pegawai BAPENDA Riau yang memiliki akses terhadap sosial media Instagram @bapendariau, pengikut Instagram @bapendariau yang menggunakan samsat drive thru dan pengguna samsat drive thru yang tidak mengikuti Instagram @bapendariau. Hasil penelitian menunjukkan bahwa pengelolaan media sosial Instagram yang dilakukan oleh humas BAPENDA Riau pada akun @bapendariau dalam konten samsat drive thru belum sesuai dengan konsep The Circular Model Of Some dari Regina Lutrell. Dari keempat tahapan hanya ada beberapa tahapan yang sudah diterapkan oleh humas BAPENDA Riau.
Thrifting sebagai Ruang Publik Modern di Kalangan Remaja Indonesia: Sebuah Tinjauan Literatur Sistematis Zahratul Hubbah; Shasrini, Tessa; Restia, Novi Dini
Medium: Jurnal Ilmiah Fakultas Ilmu Komunikasi Vol 14 No 1 (2026): Medium : Jurnal Ilmiah Fakultas Ilmu Komunikasi
Publisher : Fakultas Ilmu Komunikasi Universitas Islam Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/medium.v14i1.28053

Abstract

This study aims to analyze the phenomenon of thrifting as a modern public sphere among Indonesian adolescents by examining its relationship with social media, consumer behavior, and sustainable consumption. The method used is a Systematic Literature Review (SLR) by analyzing relevant studies published within the last ten years. The findings indicate that thrifting has transformed from an alternative consumption activity into a modern lifestyle influenced by digital technological developments. Social media plays a significant role in shaping adolescents’ perceptions of second-hand clothing, shifting its image from being associated with poverty to becoming a trendy and sustainable lifestyle choice. Furthermore, thrifting functions as a digital public sphere that enables social interaction, information exchange, and identity formation among adolescents. However, the study also identifies the presence of an attitude–behaviour gap, referring to the discrepancy between environmental awareness and actual consumption behavior, where Generation Z still tends to engage in impulsive buying due to the influence of visual culture and social media. In this context, thrifting can be understood as a form of negotiation between sustainability values and modern consumption practices. This study concludes that thrifting is a multidimensional phenomenon reflecting the dynamics of consumption, communication, and sustainability in the digital era, and it holds potential as an alternative approach to promoting a more environmentally sustainable lifestyle.