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All Journal EDUMATIC: Jurnal Pendidikan Informatika JAMBURA JOURNAL OF PROBABILITY AND STATISTICS Jurnal Pengabdian Masyarakat Akademisi Jurnal Pengabdian Masyarakat Bangsa Jurnal Riset Ilmiah Al Iidara Balad : Jurnal Administrasi Negara Celebes Journal of Community Services
Hendrayani, Hendrayani
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Journal : Jurnal Riset Ilmiah

 1 
KINERJA PEGAWAI PADA BADAN PERENCANAAN PEMBANGUNAN DAERAH, PENELITIAN DAN PENGEMBANGAN KABUPATEN HULU SUNGAI UTARA Hendrayani, Hendrayani; Hatriyani, Nia
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 1 (2025): SINERGI : Jurnal Riset Ilmiah, Januari 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/gdypb355

Abstract

The performance of employees of the Development Planning, Research and Development Agency of Hulu Sungai Utara Regency is good as a picture of quality human resources. The problem is that some employees are less thorough in carrying out their duties, lack of understanding about planning, and the problem of vacant positions, namely the Head of the Regional Development Planning, Control and Evaluation Division (P2EPD) and the lack of functional planner positions. The purpose of this study was to determine the performance of employees at the Development Planning, Research and Development Agency of Hulu Sungai Utara Regency and the factors that influence it. Descriptive qualitative research method, data collection techniques are interviews, observation and documentation. Data sources were taken through Convinence Sampling totaling 11 people. After the data is collected, it is reclassified and then analyzed to draw a conclusion, then test the reliability of the data, extend observation, increase persistence, and triangulation. The results of this study indicate that the performance of employees at the Development Planning, Research and Development Agency of Hulu Sungai Utara Regency is good. This can be seen in the indicators First, the Quality of Work from the skills and abilities of the average employee is quite good. Second, the quantity of employee tasks has not all been completed properly. Third, the timeliness of employees in completing work in accordance with the predetermined time. Fourth, the effectiveness of the use of resources is quite good, but it needs to be added to human resources and infrastructure that needs to be equipped. Fifth, independence and commitment have been carried out responsibly. The driving factors for employee performance at the Development Planning, Research and Development Agency of Hulu Sungai Utara Regency are mutual cooperation, good coordination, and the work environment. Factors that hinder Employee Performance at the Office of the Development Planning, Research and Development Agency of Hulu Sungai Utara Regency are lack of facilities and infrastructure and lack of employees. It is recommended that the Head of Bappelitbang should add human resources, give awards to employees who work professionally, provide opportunities for training to goods managers so that they carry out the right inventory and according to what is needed.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT PADA KANTOR CAMAT AMUNTAI TENGAHKABUPATEN HULU SUNGAI UTARA Syahrusiani, Hj.; Hendrayani, Hendrayani; Sarnubi, Muhammad Said
SINERGI : Jurnal Riset Ilmiah Vol. 1 No. 8 (2024): SINERGI : Jurnal Riset Ilmiah, Agustus 2024
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/28ex9s32

Abstract

Services at the Central Amuntai Sub-District Office, have not been maximized in providing a service, namely the lack of attention and ability of employees in the form of providing information to visitors, so that misunderstandings often occur, services are less precise, and lack of socialization / direction. Research Objectives to find out the influence and magnitude between service quality on community satisfaction. The research method used is Quantitative with associative type cause and effect and explains systematically. The data collection techniques used are observation, questionnaires and documentation. Data sources were taken using the Slovin formula with simple random sampling techniques totaling 75 respondents. The results showed that the results of the Service Quality variable (X) had a significant effect on the Community Satisfaction variable (Y) at the Central Amuntai Sub-District Office, HSU Regency. This can be seen from the level of satisfaction as evidenced by the simple linear regression analysis Y = 22.294 + 0.089 X, which means that every one increase in Service Quality has an effect of 0.089 on Community Satisfaction, so there is an influence between variable X on variable Y. Meanwhile, from the results of the t test calculation, namely the tcount of 2, 438 compared to the t table (db = 73) which is 2, 379 with a significant level of 0.01, this means that tcount> t table, Ha is accepted and Ho is rejected and Ha1 is accepted. means that there is a positive and significant influence between Service Quality on Community Satisfaction at the Central Amuntai Sub-District Office of Hulu Sungai Utara Regency. To the Head of the Central Amuntai Sub-District of Hulu Sungai Utara Regency, and service officers in order to further improve the ability of employees, provide information and periodic socialization to the community.
Co-Authors Abdul Rahim Anuar, Saiful arhipen yapentra, arhipen asnahwati asnahwati, asnahwati Ayu Septiani, Ayu Aziz, Andi Abdul Fachri, Rizqi Fuadi, M. Noor Hasanah, Siti Hadijah Hatriyani, Nia HERISPON HERISPON, HERISPON Hery Widijanto Kertanah, Kertanah Kurniawan, Tengku Reza Malina, Malina Maswir, Mulyadi Nasripani, Nasripani Nurmayanti, Wiwit Pura Reza Kurniawan Sarnubi, Muhammad Said Siti Hariati Hastuti Syafrina, Nova Syahrusiani, Hj. yulia harwina, yulia