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All Journal JURNAL PENDIDIKAN TAMBUSAI Hearty : Jurnal Kesehatan Masyarakat Jurnal Bidang Ilmu Kesehatan PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan MAHESA : Malahayati Health Student Journal PELS (Procedia of Engineering and Life Science) Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Jurnal manajemen informasi kesehatan Abdi Masyarakat UIKA Ulil Albab
Ikawati, Fita Rusdian
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Religion Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Telemedicine User Satisfaction in D3 Medical Records and Health Information Study Program Students Putri, Meuthia Berliana; Ikawati, Fita Rusdian; Rusdi, Achmad Jaelani
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1391

Abstract

Technological advancements, especially in the field of internet, have driven the development of digital health services such as telemedicine. This service allows users to consult with medical personnel online, thus providing easy access to health services, especially in geographical areas that are difficult to reach. This study aims to identify the level of satisfaction of students of D3 Medical Records and Health Information Study Program ITSK RS.DR. Soepraoen Malang towards the use of telemedicine applications. The method used is End User Computing Satisfaction (EUCS), which includes five indicators: content, accuracy, format, ease of use, and timeliness. This study uses a descriptive quantitative method with a survey approach to 45 respondents. The results of the analysis showed that the majority of respondents were very satisfied with the use of telemedicine applications, with an average satisfaction score of 4.19. The indicator with the highest score was ease of use (4.26), while the content indicator obtained the lowest score (4.12). These results indicate that although the telemedicine application is considered easy to use, there are still aspects of content that need to be improved. This research is expected to be a recommendation for application developers to improve the quality of telemedicine systems and services to increase user satisfaction.
Analysis of the Influence of Service Quality at Patient Registration Sites on Patient Satisfaction at the Singosari Health Center Rusdi, Achmad Jaelani; Ikawati, Fita Rusdian; Kusumaningrum, Tyas
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1394

Abstract

This study aims to analyze the effect of the quality of patient registration services on patient satisfaction at the Singosari Health Center. This study uses a quantitative method with an observational analytical approach and a cross-sectional design. The research sample was outpatients who had received services at the Singosari Health Center calculated using the Slovin formula with a total of 98 respondents selected using random sampling techniques. The data was collected using questionnaires and analyzed using the Spearman statistical test. The research results from the Spearman Rank Test obtained a p-value of 0.000 (p<0.05), and Ho was rejected and declared to be related. It shows that there is a significant relationship between the quality of service at the patient registration site and patient satisfaction at the Singosari Health Center. The dimensions of service quality which include tangibles, reliability, responsiveness, assurance, and empathy affect patient satisfaction. The better the quality of service provided, the higher the level of patient satisfaction.
Analysis of Medical Audit Management on Electronic Medical Records at Ngudi Waluyo Wlingi Regional General Hospital Nugraheni, Shevia Dwi; Rusdi, Achmad Jaelani; Ikawati, Fita Rusdian
PROMOTOR Vol. 8 No. 5 (2025): OKTOBER
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v8i5.1412

Abstract

Medical audits aim to improve the quality of health services and ensure compliance with standard operating procedures (SOPs). The application of electronic medical records (RME) at Ngudi Waluyo Wlingi Hospital to improve documentation efficiency and reduce recording errors. This study aims to analyze the management of medical audits on electronic medical records at Ngudi Waluyo Wlingi Hospital, focusing on audit procedures, human resource factors, and facilities and infrastructure that support the implementation of medical audits. The method used in this study is qualitative with a descriptive approach, which is carried out through in-depth interviews and observations. The informants in this study consisted of the doctor conducting the audit, the head of the IT unit, and the head of the medical record. The results of the study show that the medical audit procedure has been carried out in accordance with applicable standards, but there are still obstacles in coordination between teams and lack of training for auditors and medical personnel. The human resource factor is the main challenge, where the limited understanding of medical personnel on audit procedures and the use of the RME system has an impact on the effectiveness of audits. To increase the effectiveness of medical audits, it is necessary to increase training for medical personnel and auditors, strengthen coordination between audit teams and medical staff, and optimize the RME system to make it more integrated and accessible. The implementation of audit recommendations in hospital policies must be improved to support continuous service improvement.
Evaluasi Kepatuhan Pengisian Catatan Medis Pada Kasus Bedah Rawat Inap Di RS Wava Husada Ikawati, Fita Rusdian; Duana, Farma; Lestari, Zalsabila Cika
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 3 No. 8: Juli 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v3i8.4525

Abstract

Ketidaklengkapan catatan medis dapat berdampak negatif pada keselamatan dan kualitas perawatan pasien, khususnya dalam kasus bedah. Di RS Wava Husada, indikasi ketidaklengkapan catatan medis menimbulkan kekhawatiran tentang kualitas dokumentasi medis. Penelitian ini menggunakan metode deskriptif dengan pendekatan kuantitatif deskriptif. Sebanyak 25 berkas catatan medis pasien bedah dievaluasi menggunakan checklist. Data kuantitatif dianalisis dengan statistik deskriptif, sementara data kualitatif diperoleh melaui observasi. Hasil audit menunjukkan bahwa untuk identitas pasien di setiap formulir rekam medis sudah terisi 100% lengkap, sedangkan ketidaklengkapan berkas tertinggi hingga terendah terdapat pada komponen autentifikasi (20%), komponen identifikasi penting(16%), komponen pendokumentasian (16%), komponen pelaporan penting 8%.Dengan temuan ini perlunya perbaikan dalam sistem pencatatan, termasuk program pelatihan berkelanjutan dan penyediaan waktu yang memadai bagi petugas (Ardiyanto,2024).
Implementasi Resum Medis Pelaporan Register Khohort Kesehatan Ibu dan Anak (KIA) di Puskesmas Ardimulyo Kabupaten Malang Prisusanti, Retno Dewi; Rusdi, Achmad Jaelani; Suhariyono, Untung Slamet; Ikawati, Fita Rusdian; Afifah, Lilik; Ningsih, Dovi Dwi Mardiyah; Putri, Santy Irene
Jurnal Pendidikan Tambusai Vol. 8 No. 1 (2024): April 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v8i1.14137

Abstract

Angka Kematian Ibu (AKI) mencerminkan situasi kesehatan negara. MDGs menargetkan peningkatan kesehatan ibu. SDKI mencatat peningkatan AKI dari 228 menjadi 359 per 100.000 kelahiran hidup antara tahun 2007 dan 2012 (Kemenkes RI, 2014). Peran bidan dalam menurunkan angka kematian ibu termasuk meningkatkan cakupan kunjungan K1 dan K4 serta memastikan persalinan ditolong oleh tenaga kesehatan terlatih dan merujuk kasus komplikasi obstetrik. Pencatatan dan pelaporan yang akurat diperlukan untuk menjangkau seluruh populasi yang membutuhkan. Kesalahan sering terjadi dalam pengisian buku register kohort di Puskesmas, oleh karena itu pelaporan resume medis di Register Kohort KIA penting untuk memudahkan petugas dalam screening pasien. Tujuan pengabdian masyarakat adalah memberikan penyuluhan tentang pencatatan dan pelaporan resume medis di Puskesmas Ardimulyo. Fokus penelitian adalah pada Buku Kohort Data, yang mencakup data pencapaian target KIA dan tanggung jawab bidan dalam pencatatan PWS KIA. Data utama berasal dari wawancara dan observasi di Puskesmas, sedangkan data sekunder dari buku pedoman dan artikel terkait.
Penerapan Sistem Pelayanan Pendaftaran Pasien Rawat Jalan di RSUD Waluyo Jati Daroin, Himmatul Faroha; Ikawati, Fita Rusdian; Fitriyani, Endang
MAHESA : Malahayati Health Student Journal Vol 4, No 12 (2024): Volume 4 Nomor 12 (2024)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v4i12.16136

Abstract

ABSTRACT The first service that is directly related to patients is the registration service. The quality of health services can be improved to achieve optimal health. The effectiveness of patient registration services is one of the main indicators of improving the quality of hospital services. Therefore, patient registration services in hospitals and the factors that influence them are of interest to researchers. Customers who receive fast service do not have to wait long, which indicates high quality service. Substandard service at the registration counter can contribute to low customer satisfaction.9 The outpatient registration process at each health facility varies within the service system based on the institution's internal policies. However, there are still several obstacles in the outpatient registration process at the hospital, and some patients still do not fully understand the procedure. This study aims to provide a comprehensive overview of the outpatient registration services at Waluyo Jati Kraksaan Regional Hospital. At RSUD Waluyo Jati Kraksaan, a qualitative research approach was used through a series of direct observations and interviews. This research reveals that the outpatient registration system at RSUD Waluyo Jati Kraksaan operates both directly and indirectly. Several problems arose during the service process, including patients forgetting to bring identification. Keywords: Registration, Service, Outpatient  ABSTRAK Layanan pertama yang berhubungan langsung dengan pasien adalah layanan registrasi. Mutu pelayanan kesehatan dapat ditingkatkan untuk mencapai derajat kesehatan yang optimal. Efektivitas pelayanan registrasi pasien merupakan salah satu indikator utama peningkatan mutu pelayanan rumah sakit. Oleh karena itu pelayanan pendaftaran pasien di rumah sakit serta faktor-faktor yang mempengaruhinya menjadi menarik bagi peneliti. Pelanggan yang mendapat pelayanan cepat tidak perlu menunggu lama, yang menandakan pelayanan berkualitas tinggi. Pelayanan yang kurang lancar di loket pendaftaran dapat berkontribusi terhadap rendahnya kepuasan pelanggan.9 Proses pendaftaran rawat jalan di setiap fasilitas kesehatan berbeda-beda dalam sistem pelayanan berdasarkan kebijakan internal institusi. Namun, masih terdapat beberapa kendala dalam proses pendaftaran rawat jalan di rumah sakit, dan sebagian pasien masih belum memahami sepenuhnya prosedurnya. Penelitian ini bertujuan untuk memberikan gambaran menyeluruh mengenai pelayanan pendaftaran rawat jalan RSUD Waluyo Jati Kraksaan. Di RSUD Waluyo Jati Kraksaan, pendekatan penelitian kualitatif digunakan melalui serangkaian observasi langsung dan wawancara. Penelitian ini mengungkapkan bahwa sistem registrasi rawat jalan RSUD Waluyo Jati Kraksaan beroperasi baik secara langsung maupun tidak langsung. Beberapa permasalahan muncul selama proses pelayanan, antara lain pasien lupa membawa identitas. Kata Kunci: Pendaftaran, Pelayanan, Rawat Jalan
A Systematic Review Of RME Data Privacy And Security Ikawati, Fita Rusdian; Ansyori, Anis
Procedia of Engineering and Life Science Vol. 6 (2024): The 3rd International Scientific Meeting on Health Information Management (3rd ISMoHI
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/pels.v6i1.1938

Abstract

Education (RME), where sensitive data pertaining to individuals and institutions is frequently collected, analyzed, and stored. The systematic review of RME data privacy and security is not only timely but also crucial for understanding the current landscape, identifying gaps, and proposing frameworks to enhance data protection measures. This research aims to analyze A Systematic Review Of RME Data Privacy And SecurityThis type of research is a literature review.. In this research conducted 15 journal literacy study regarding RME Data Privacy And Security. Data collection techniques using documentation from journals on Google Schoolar. Data analysis technique using Systemic Literature Review (SLR).The results of the study are The systematic review of RME data privacy and security revealed several critical areas requiring attention. Firstly, it was evident that current data handling practices often fall short of ensuring comprehensive privacy and security, posing risks to both researchers and participants. Additionally, there is a noticeable lack of standardized protocols across different institutions, leading to inconsistent protection measures. To address these issues, it is recommended that educational institutions adopt unified, stringent data privacy frameworks that comply with international standards. Furthermore, continuous training for researchers on data security best practices should be mandated to keep pace with evolving threats. By implementing these measures, the integrity of research data can be preserved, thereby fostering a more secure and trustworthy research environment.
Perancangan Prototype Sistem Manajemen Rekam Medis Konvensional Berbasis Barcode Yunifa, Nayada Ilfania Arokhta; Ikawati, Fita Rusdian; Afifah, Lilik; Kusumawati, Atik
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 6 No 4 (2025): September
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v6i4.6106

Abstract

The management of conventional medical record files in healthcare facilities often faces challenges related to document tracking, file distribution, and operational inefficiency, which can lead to service delays and compromise data integrity. Similar issues occur at the Islamic Hospital of UNISMA Malang, where medical record files are often unavailable in the archive room, scattered across doctors’ offices, borrowed by other units, or not returned even after treatment is completed. This study aims to design a barcode-based prototype system for managing conventional medical records to address these challenges and enhance management efficiency. The design process adopted a comprehensive prototyping approach, including requirement communication, rapid planning, design modeling (Entity-Relationship Diagram, Use Case Diagram, and Activity Diagram), and the development of an interactive prototype using Figma. The proposed system provides essential functions such as accurate document tracking through barcode scanning for borrowing, returning, and shelving records. It also integrates an internal communication module to facilitate smooth collaboration among medical staff and a Tracer feature to monitor file movements. The prototype shows significant potential to improve tracking efficiency, data accuracy, and inter-unit coordination, ultimately contributing to more effective patient care.
Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Putri, Alya Nurryta; Ikawati, Fita Rusdian; Afifah, Lilik; Nur Hamid Abdullah; Permatasari, Dewi Anggih Surya; Amellia, Elsa Andara Dita; Nugraheni, Shevia Dwi; Rofida, Widya Lailatur; Jannah, Syahfira Nur; Widasari, Immaculata Vettha Sarasvati; Mahmudah, Erva Mar’atul
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Literature Review: Tantangan Interoperabilitas Rekam Medis Elektronik di Fasilitas Kesehatan Widasari, Immaculata Vettha Sarasvati; Ikawati, Fita Rusdian; Ma’ruf, Agus Syukron
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.676

Abstract

Interoperabilitas Rekam Medis Elektronik (RME) menjadi tantangan utama dalam transformasi digital sektor kesehatan. Meskipun bertujuan meningkatkan efektivitas pengelolaan data pasien dan mutu layanan, implementasinya masih terkendala ketidakcocokan standar data, keterbatasan infrastruktur teknologi, serta kurangnya tenaga ahli. Selain itu, belum adanya regulasi nasional yang jelas menyebabkan sulitnya integrasi data antar fasilitas kesehatan, yang berdampak pada keterlambatan akses informasi medis dan pengambilan keputusan klinis yang kurang optimal. Rumusan masalah dalam penelitian ini menganalisis faktor penghambat interoperabilitas RME, dampaknya terhadap layanan kesehatan, serta strategi untuk meningkatkan integrasi sistem informasi kesehatan. Metode yang digunakan adalah tinjauan literatur terhadap jurnal nasional dan internasional yang diterbitkan antara 2021–2025 melalui Google Scholar dan SpringerLink. Hasil penelitian menunjukkan bahwa ketidakcocokan standar data, keterbatasan infrastruktur, serta regulasi yang belum optimal menjadi kendala utama. Selain itu, kurangnya pelatihan tenaga medis dan minimnya tenaga ahli memperlambat adopsi RME. Kesimpulannya, strategi yang diperlukan meliputi standarisasi data, penerapan API terbuka, peningkatan infrastruktur TI, penguatan regulasi, serta pelatihan tenaga medis dan administrator rumah sakit. Dengan strategi yang tepat, sistem RME di Indonesia dapat lebih terintegrasi, meningkatkan efektivitas layanan kesehatan, mempercepat akses informasi medis, serta meningkatkan keamanan dan mutu pelayanan pasien.
Co-Authors ACHMAD JAELANI RUSDI Alsadiana, Bella Chalista Amellia, Elsa Andara Dita Ananda, Aurelia Rizky Anis Ansyori Bulgis, Malikal Daroin, Himmatul Faroha Duana, Farma Ferrari, Raynald Fitriyani, Endang Ilmawati, Sindi Adita Jannah, Syahfira Nur Kusuma Rahayu, Adinda Aulia Kusumaningrum, Tyas Kusumawati, Atik Lestari, Zalsabila Cika Lilik Afifah Mahmudah, Erva Mar’atul Maisaroh, Fitri Sari Ma’ruf, Agus Syukron Mirda, Yudita Vera Muhammad Afif Nabor, Wihelmina Tista Ningsih, Dovi Dwi Mardiyah Nugraheni, Shevia Dwi Nur Hamid Abdullah Permatasari, Dewi Anggih Surya Putri, Alya Nurryta Putri, Fenanda Berliana Putri Putri, Meuthia Berliana Ramadhan, Hakam Fahmi Rofida, Widya Lailatur Rusdi, Achmad Jaelani Rusdi Santy Irene Putri Suhairi, Ariski Yantika Suhariyono, Untung Slamet Syukron Ma'ruf, Agus Widasari, Immaculata Vettha Sarasvati Yunifa, Nayada Ilfania Arokhta