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All Journal International Journal of Advances in Applied Sciences Jurnal Simetris Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Computatio : Journal of Computer Science and Information Systems Jurnal Informatika CogITo Smart Journal Techno Nusa Mandiri : Journal of Computing and Information Technology Jurnal Teknoinfo INTECOMS: Journal of Information Technology and Computer Science JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal SITECH : Sistem Informasi dan Teknologi Journal of Information Systems and Informatics Jurnal Akuntansi Bisnis Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) INFORMASI (Jurnal Informatika dan Sistem Informasi) JIKA (Jurnal Informatika) Infotek : Jurnal Informatika dan Teknologi Infotech: Journal of Technology Information Jurnal AbdiMas Nusa Mandiri Journal of Business and Audit Information System (JBASE) Jurnal Pengabdian dan Kewirausahaan Bulletin of Computer Science Research Konstelasi: Konvergensi Teknologi dan Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Algoritma Jurnal Sains dan Teknologi Innovative: Journal Of Social Science Research Nuansa Informatika Jurnal Ragam Pengabdian
Francka Sakti Lee
Universitas Bunda Mulia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Other

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Journal : bulletin of computer science research

 1 
Pengembangan Aplikasi E-Booking Konser K-Pop Berbasis QRIS dengan Pendekatan User-Centered Design untuk Optimalisasi Pengalaman dan Efisiensi Transaksi Ozmar Azhari; Putry Wahyu Setyaningsih; Septian Eka Ady Buananta; Fandevi Maitri; Francka Sakti Lee
Bulletin of Computer Science Research Vol. 6 No. 3 (2026): April 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v6i3.981

Abstract

The increase in the number of K-Pop concerts in Indonesia drives the need for a ticket e-booking system that is not only efficient but also capable of accommodating transaction characteristics with high demand levels and optimal integration of digital payment systems. The main issue with the current e-ticketing system lies in the platform's general nature (multi-event marketplace) and the suboptimal integration of user experience with digital payment systems like QRIS. This research aims to design and develop a mobile-based K-Pop concert e-booking application integrated with QRIS and empirically test its impact on transaction efficiency and user experience. The method used is Research and Development (R&D) with a System Development Life Cycle (SDLC) Waterfall model approach, complemented by a quasi-experimental design (posttest control group design). Testing was conducted on 60 respondents divided into experimental and control groups, with variables measured including transaction time, transaction success rate, usability using the System Usability Scale (SUS), and user satisfaction. The research results show that the K-Party application is capable of effectively and integratively supporting the e-booking process. Statistical analysis shows that the use of QRIS has a significant impact on transaction efficiency and user experience, as well as contributing to business performance improvements, including a 36.2% increase in revenue and a 5-10% increase in audience numbers. Thus, the developed system is not only technically feasible but also empirically proven to add value in the context of the digital entertainment industry.
Co-Authors Agustina, Agustina Agustinus Frits Wijaya Ahya Radiatul Kamila Ananda, Deah Ananda, Vincent Ray Anatasia, Velly Andrian, Andrian Andrian, Kelvin Andry, Johanes Fernandes Andry, Johanes Fernandes Angellia Onggo, Kallista Angie Wiyani Putri Angie Wiyani Putri Angie Wiyani Putri Anwar, Sahrul Aprilia, Keysia Arron, Rivaltino Arvin, Bryan Aryani, Dini Ayu Azhari, Ozmar Bernadus Gunawan Sudarsono Bernadus Gunawan Sudarsono Bernanda, Devi Yurisca Bili, Wibi Alfari Brainard, Aryo Breliastiti, Ririn Breliastiti, Ririn Buananta, Septian Eka Ady Budiyantara, Agus Byron Harnope Charolina, Yanthi Charolina, Yanthi - Christian Kurniadi Jusuf Christianto, Kevin Christy, Vania Cornelius, Wilson Delly Vera Deny, Deny Derhass, Gerry Hudera Deswin Auliyaa Rabbani Devi Yurisca Bernanda Dinata, David Freggy Dylen, Varel Eko Ariawan EKO WAHYU PRASETYO Endi Putro Fandevi Maitri Felicia, Jennifer Fenardi, Okky Fernando, Lukas Fernando, William Fidelia Novena Doa Fidelia Novena Doa Geasela, Yemima Monica Geasela, Yemima Monica Gerry Hudera Derhass Ginting, Mega Henia Br Giovanni Alvaro Gunawan Sudarsono, Bernadus Hendy Tannady Honni Honni Honni Honni Honni Honni, Honni Honni, Honni Huang, Calvin Ignatius Adrian Mastan Isputrawan, M. Fauzi Johanes Fernandes Andry Johanes Fernandes Andry Johanes Fernandes Andry Jovannia Grisella Eka Putri Jusia Amanda Ginting Kastanya, Lidia Kenji Tjandra Kenvil Lesmana Kevin Christianto Kevin Christianto Kevin Christianto Kevin Tanuwidjaya KEZIA, KEZIA Lesmana, Kenvil Liawen, Callista Chrestella Liliana, Lydia Limawal, Isabelle Ivana Lina Noviana Lydia Liliana M. Fauzi Isputrawan Marco Antonio Narahaba Martinez Nicholas Marvelino, Matthew Matthew, Randy Meyliana, Sintia Michael Pranata Monica Clara Monica Geasela, Yemima Mulyo, Jonathan Riady Nababan, Andika Jakaria Nadia Karepowan Natanael Cristo Nelson, Catheryn Iona Neti Amalia Ngurah Suryantara, I Gusti Nisrina, Alaniah Noviana, Lina Nurken, Brian Prasnavira Nurprihatin, Filscha Octaviana, Annabel Onggo, Kallista Angelia Owen, Bryan Paramita Rosadi Piter, Dicsi Purnomo, Yunianto Putra, Rakassiwi Ayudharma Rahman, Muhammad Ryo Reynaldi Ekklesia Rion Comeron Rudi, Ardian Brian Pratama Samuel Winata Samuel Winata Santoso, Andi Putra Setiawan, Selly Setyaningsih, Putry Wahyu Shiang Lung Felix Stevanus Stevanus Steven Saputra Steven Steven Steven Steven Steven Winata Sudarsono, Bernandus Gunawan Sulaeman, Asvian Suryantara, I Gusti Ngurah Tampinongkol, Felliks F Tampinongkol, Felliks F. Tanjaya, Verawaty Teady Matius Surya Mulyana Terry, Johanes Theresia, Jennifer Vania Christy Vania Christy Verawaty Verawaty Very Budiyanto Wandy Wandy Wiedjaya, Handry Wijaya, Hermawan William Darma William Heber Wincent, Wincent Witari, Putu Sita Witari, Putu Sita Yanthi Carolina Yeba Teo Reinhad Gunawan Yeba Teo Reinhad Gunawan Yemima Monica Geasela Yemima Monica Geasela Yunianto Purnomo Yunianto Purnomo Yunianto Purnomo Yusup, Christian Ronaldo