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Journal : FUNDAMENTAL AND MANAGEMENT NURSING JOURNAL

The Relationship between Dual Role Conflict and Work Stress of Female Nurses Tri Vidia Ning Putri; Nurul Hikmatul Qowi; Masunatul Ubudiyah
Fundamental and Management Nursing Journal Vol. 6 No. 1 (2023): VOLUME 6 ISSUE 1 2023
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/fmnj.v6i1.46989

Abstract

Introduction: Work stress is the most common problem experienced by health workers including nurses. In certain occasion, nurses did series of tasks that not in accordance with their physical abilities, expertise, and time. Therefore, stress associated works was commonly reported. The purpose of this study was to determine the relationship between dual role conflict and work stress of female nurses in the clinical setting. Methods: This study applied a cross-sectional approach. The sample was obtained by using purposive sampling. A total of 80 female nurses involved in the study . Data was conducted by self-report questionnaire sheet instrument. Descriptive and inferential statistics were applied to analyzed data. The significant level was set as p≤0.05. Results: The results indicated that the majority (66.2%) of female nurses experienced high dual role conflict, and most of them (72.5%) experienced heavy work stress. Based on the results of the Spearman Rho test, it was found that the value of p ≤0.001 (p ≤0.05) and the value of rₛ = 0.698. The current study shows strong and significant relationship between dual role conflict and work stress among female nurses. Conclusions: : In comparison to female nurses in the outpatient rooms, one day care, or other settings, those who work in inpatient ward with dual roles presented a higher workload. Stress associated with heavy workload found to be a common. Nurse managers should concern on promoting and supporting working environment by way monitoring work-load.
The Relationship Between the Implementation of Islamic Values and Patient Loyalty in Inpatient Rooms Alkhaidar, Arrum Arrifani; Qowi, Nurul Hikmatul; Ubudiyah, Masunatul
Fundamental and Management Nursing Journal Vol. 8 No. 1 (2025): VOLUME 8 ISSUE 1 2025
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/fmnj.v8i1.60498

Abstract

Introduction: Patient loyalty represents a critical challenge for hospitals and other healthcare organizations. A low level of patient loyalty may negatively affect an institution’s competitiveness and reflect poorly on the quality of healthcare services and workforce performance. In increasingly diverse healthcare settings, incorporating values that align with patients’ beliefs and expectations may play a role in fostering satisfaction and loyalty. This study aims to analyze the relationship between implementing Islamic values in inpatient care and patient loyalty. Method: This study applied a correlational analytic design with a cross-sectional approach. Data were collected from a sample of 100 inpatients, selected through consecutive sampling over a two-week period. The study investigated the relationship between the implementation of Islamic values and patient loyalty. Two instruments were used to measure the study variables: the Islamic Service Questionnaire and the Patient Loyalty Questionnaire. Data were analyzed using the Spearman rank-order correlation test to determine the strength and direction of the association between the two variables. Results: A total of 66% of patients perceived the implementation of Islamic values by nurses to fall within the moderate category. Similarly, 70% of patients demonstrated a moderate level of loyalty. Statistical analysis using the Spearman rank-order correlation test showed a significant relationship between the implementation of Islamic values and patient loyalty (p = 0.009; rₛ = 0.260), indicating a positive, albeit weak, correlation between the two variables. Conclusion: This study demonstrates a significant positive relationship between the implementation of Islamic values in nursing care and patient loyalty in inpatient settings. By addressing spiritual needs, modifying the care environment to reflect Islamic principles, and providing adequate worship facilities, healthcare institutions may enhance the overall patient experience and increase retention. Future research is recommended to explore the long-term impact of faith-based care models on patient outcomes in broader and more diverse hospital settings.