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All Journal Journal of Epidemiology and Public Health Journal of Maternal and Child Health Jurnal Kreativitas PKM Journal of Public Health Research and Community Health Development (JPH RECODE) Jurnal Ilmiah Manusia dan Kesehatan PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Pengabdian Masyarakat: Darma Bakti Teuku Umar Jurnal Ilmiah Kesehatan (JIKA) jurnal administrasi politik dan sosial Abdimas Mandalika Jurnal Kesehatan Pertiwi Jurnal Kesehatan Poltekita: Jurnal Ilmu Kesehatan Jurnal PETISI (Pendidikan Teknologi Informasi) Preventif : Jurnal Kesehatan Masyarakat
Sulaiman, Zulkarnain
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Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Relationship Quality Of Health Services With Patient Satisfaction At Lancirang Health Center Alfinia, Mesyia; Sulaiman, Zulkarnain; Adri, Khaeriyah
Preventif : Jurnal Kesehatan Masyarakat Vol. 16 No. 2 (2025): VOLUME 16 NO.2 TAHUN 2025
Publisher : Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/preventif.v16i2.1978

Abstract

ABSTRACT Patient satisfaction is an important indicator in assessing the success of health services, which is not always in line with the quality of services provided. In Lancirang Health Center itself, although the quality of service is relatively good, patient satisfaction in 2023 only reached 63.3%, still below the national target of 95%. This study aims to determine the relationship between the quality of health services consisting of five dimensions (reliability, assurance, tangible evidence, empathy, and responsiveness) with patient satisfaction. This study uses the quantitative method with a cross-sectional design. The random sampling technique was used with a total of 218 respondents. Data were collected through observation, questionnaires, interviews, and documentation, then analyzed using the chi-square test. The results showed that each dimension of service quality had a significant relationship with patient satisfaction, with a p value <0.05. The reliability dimension showed that 96.2% of patients who considered the service reliable were satisfied. Likewise, in the dimensions of assurance, tangible evidence, empathy, and responsiveness, the majority of respondents who rated the service as good in each of these aspects were satisfied. These findings suggest that the service received by patients has a direct effect on their satisfaction. The authors found that there was a statistically significant correlation between health service quality and patient satisfaction at Lancirang Health Center.
Relationship between Maternal Information Access, Knowledge, and Stunting Incidence among Toddlers at Manisa Health Center, Sidenreng Rappang Irmayani, Irmayani; Ramlan, Pratiwi; Sulaiman, Zulkarnain
Jurnal Kesehatan Vol 18, No 3 (2025): Jurnal Kesehatan
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jk.v18i3.10375

Abstract

Pendahuluan: Stunting merupakan gangguan pertumbuhan pada balita yang disebabkan oleh kondisi kurang gizi kronis dan masih menjadi masalah kesehatan global. Di wilayah kerja Puskesmas Manisa Kabupaten Sidenreng Rappang, tercatat sebanyak 96 kasus stunting dari bulan Januari hingga September 2024. Penelitian ini bertujuan untuk mengetahui hubungan antara akses informasi dan pengetahuan ibu dengan kejadian stunting pada balita. Metode: Penelitian ini menggunakan pendekatan kuantitatif dengan desain cross-sectional. Sampel terdiri dari 95 responden yang dipilih menggunakan teknik purposive sampling. Teknik pengumpulan data meliputi observasi, kuesioner, dokumentasi, dan telaah pustaka. Data dianalisis menggunakan uji chi-square dengan SPSS versi 21. Hasil: Tidak terdapat hubungan antara akses informasi ibu dengan kejadian stunting (p=0.359), dan pengetahuan ibu juga tidak menunjukkan hubungan yang signifikan (p=0.438). Kesimpulan: Tidak terdapat hubungan yang signifikan antara akses informasi dan pengetahuan ibu dengan kejadian stunting, yang menunjukkan bahwa kedua faktor tersebut saja belum cukup dalam mencegah stunting tanpa dukungan dari aspek lain seperti perilaku dan kondisi lingkungan.   Introduction: Stunting is a growth disorder in toddlers caused by chronic malnutrition and remains a global health problem. In the working area of the Manisa Health Center, Sidenreng Rappang Regency, 96 stunting cases were recorded from January to September 2024. This study aims to determine the relationship between maternal access to information and knowledge with the incidence of stunting in toddlers. Method: This research employed a quantitative approach with a cross-sectional design. The sample consisted of 95 respondents selected using purposive sampling. Data collection techniques included observation, questionnaires, documentation, and literature review. Data were analyzed using the chi-square test with SPSS version 21. Results: There is no association between mothers' access to information and the incidence of stunting (p=0.359), while mothers' knowledge also does not show a significant association (p=0.438). Conclusion: There is no significant association between mothers' access to information and knowledge with the incidence of stunting, indicating that these two factors alone are not sufficient to prevent stunting without support from other aspects such as behavior and environmental conditions.
Contact Investigation Strategies for Detecting Active Tuberculosis Cases at Rappang Primary Health Center Sidenreng Rappang Regency Sofiyah, Sofiyah; Febrianti, Devy; Sulaiman, Zulkarnain
Jurnal Kesehatan Vol 18, No 3 (2025): Jurnal Kesehatan
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jk.v18i3.11689

Abstract

Pendahuluan: Tuberkulosis (TB) masih menjadi masalah kesehatan masyarakat yang kompleks di Indonesia. Strategi investigasi kontak digunakan untuk mendeteksi kasus TB aktif secara dini melalui pelacakan individu yang memiliki riwayat kontak erat dengan pasien. Penelitian ini bertujuan mengevaluasi efektivitas implementasi strategi tersebut di UPT Puskesmas Rappang, Kabupaten Sidenreng Rappang. Metode: Metode yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara semi-terstruktur, observasi, dan dokumentasi. Informan terdiri dari pengelola program TB, pendamping, kepala puskesmas, dan pasien TB. Hasil: Hasil penelitian menunjukkan bahwa pada aspek struktur, pelaksanaan program masih terkendala oleh keterbatasan alat skrining, logistik lapangan, dan jumlah tenaga kesehatan. Beberapa kegiatan bahkan tertunda karena tidak tersedianya obat atau perlengkapan saat dibutuhkan. Pada aspek proses, investigasi kontak telah dilakukan secara konsisten, namun partisipasi masyarakat masih rendah. Penolakan dari pasien atau keluarga terhadap pemeriksaan kontak erat kerap terjadi, dipengaruhi oleh stigma, rasa takut, dan kurangnya pemahaman. Edukasi telah diberikan, namun perubahan sikap masyarakat belum signifikan. Pada aspek hasil, strategi ini tetap memberikan dampak positif dengan meningkatkan jumlah temuan kasus TB aktif. Sebagian besar pasien juga menunjukkan penerimaan yang baik dan merasa nyaman terhadap pelayanan yang diberikan. Kesimpulan: Dengan demikian, strategi investigasi kontak merupakan pendekatan yang efektif dalam mendeteksi kasus TB secara dini. Namun, keberlanjutan dan efektivitasnya perlu diperkuat melalui dukungan fasilitas, tenaga, dan pendekatan edukatif yang lebih intensif.   Introduction: Tuberculosis (TB) remains a complex public health problem in Indonesia. The contact investigation strategy is implemented as an early detection effort to identify active TB cases by tracing individuals who have had close contact with TB patients. This study aims to describe the implementation of the contact investigation strategy in detecting active TB cases at the Rappang Primary Health Center, Sidenreng Rappang Regency. Method: This research employed a descriptive qualitative method with data collected through semi-structured interviews, observations, and documentation. The informants consisted of TB program managers, TB supporters, the head of the health center, and TB patients. Results: The results showed that in terms of structure, the implementation was constrained by limited screening tools, field logistics, and the number of health workers, causing several activities to be delayed due to the unavailability of medicines or equipment. In terms of process, contact investigation has been carried out consistently, but community participation remains low due to rejection from patients or their families influenced by stigma and a lack of understanding. Although education has been provided, changes in community attitudes have not been significant. In terms of outcomes, this strategy has had a positive impact by increasing active case findings and improving patient acceptance of the services provided. Conclusion: In conclusion, the implementation of contact investigation needs to be continuously strengthened through the provision of adequate facilities, increased human resources, and sustained community education to support TB elimination efforts at the primary care level.  
The Effect of System Success on The Implementation of Patient Online Registration Outpatient at Manisa Health Center Kabupaten Sidenreng Rappang Arsyad, Gusmila; Sulaiman, Zulkarnain; Ramlan, Pratiwi
Jurnal Kesehatan Vol 18, No 3 (2025): Jurnal Kesehatan
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jk.v18i3.12111

Abstract

Pendahuluan: Perkembangan teknologi informasi mendorong fasilitas kesehatan seperti Puskesmas untuk mengadopsi sistem pendaftaran online guna meningkatkan efisiensi layanan. Penelitian ini bertujuan untuk menganalisis pengaruh keberhasilan sistem terhadap implementasi pendaftaran online pasien rawat jalan di Puskesmas Manisa, Kabupaten Sidenreng Rappang. Metode: Penelitian ini menggunakan Metode kuantitatif dengan desain cross-sectional, melibatkan 87 responden yang dipilih melalui teknik simple random sampling dari total 687 pengguna layanan. Instrumen pengumpulan data berupa kuesioner yang disusun berdasarkan model DeLone dan McLean untuk variabel keberhasilan sistem (kualitas sistem, informasi, dan layanan), serta model Patrick L. Seddon untuk variabel implementasi (penggunaan sistem, kepuasan pengguna, dan efektivitas operasional). Analisis data dilakukan dengan uji regresi linear sederhana. Hasil: penelitian menunjukkan bahwa keberhasilan sistem berpengaruh secara positif dan signifikan terhadap implementasi pendaftaran online dengan nilai signifikansi p = 0.000 (< 0.05) dan nilai t hitung (9.614) lebih besar dari t tabel (1.988). Sebagian besar responden menilai kualitas sistem dan informasi tergolong baik, namun kualitas layanan masih perlu ditingkatkan. Simpulan: dari penelitian ini menunjukkan bahwa keberhasilan sistem memegang peran penting dalam mendorong implementasi sistem pendaftaran online, sehingga perbaikan pada kualitas layanan dan edukasi digital bagi masyarakat perlu diutamakan untuk mendukung penggunaan sistem secara optimal.   Introduction: The development of information technology has encouraged health facilities such as health centers to adopt an online registration system to improve service efficiency. This study aims to analyze the influence of the success of the system on the implementation of online registration of outpatients at the Manisa Health Center, Sidenreng Rappang Regency. Methods: This study used a quantitative method with a cross-sectional design, involving 87 respondents who were selected through a simple random sampling technique from a total of 687 service users. The data collection instrument was in the form of a questionnaire compiled based on the DeLone and McLean models for system success variables (system quality, information, and services), and Patrick L. Seddon's model for implementation variables (system usage, user satisfaction, and operational effectiveness). Data analysis was carried out by simple linear regression test. Results: The study showed that the success of the system had a positive and significant effect on the implementation of online registration with a significance value of p = 0.000 (< 0.05) and a calculated t value (9,614) greater than the t table (1,988). Most respondents assessed that the quality of the system and information was relatively good, but the quality of service still needed to be improved. Conclusion: This study shows that the success of the system plays an important role in encouraging the implementation of the online registration system, so improvements in the quality of services and digital education for the community need to be prioritized to support the optimal use of the system.
Co-Authors Adri, Khaeriyah Adri, Khaeriyyah Alfinia, Mesyia Amalia Y.R, Nur Reski Arif, Mega Aprisna Arsyad, Gusmila Asysyam, Mutiara Bahri, Hanifah Devy Febrianti Dwi Erma Kusumawati Dzakwan, Andi Akram Febrianti, Devy Fitriani Fitriani Hasnaeni hasnaeni, Hasnaeni Ilma, Nur Ilmayanti Irmayani Irmayani Jumiati Jumiati Jumriah, Jumriah Kamal, Kamal Magfirah, Elsya Mardatillah Mardhatillah Mardhatillah, Mardhatillah Mutiah Mutiah Napa, Rizka Magfirah Ramlan, Pratiwi Sari, Rasidah Wahyuni Sofiyah Sofiyah Sudirman, Fauziah Ramdhani Suherman, Suherman Sunandar Said Sundari Sundari Syarifuddin, Alfiah Syifa Fauziah T, Ruslang Usman Usman Wahyuddin Wahyuddin