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Application of Design Thinking and User Experience Questionnaire (UEQ) in a WooCommerce Based E-Commerce Platform Ulya Yumna Salsabila; Nava Gia Ginasta; Triantya Wahyu Wiranti
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7318

Abstract

The rapid growth of e-commerce has placed increasing pressure on small and medium-sized enterprises (MSMEs) to adopt user-centered digital platforms that meet evolving consumer expectations. This study aims to design and evaluate the user interface (UI) and user experience (UX) of a WooCommerce-based e-commerce platform using the Design Thinking methodology and the User Experience Questionnaire (UEQ). The research employed a quantitative-descriptive approach, involving 88 respondents drawn from the School of Business and Management at Logistik dan Bisnis Internasional University using the Slovin formula. The Design Thinking process was applied across five iterative stages Empathize, Define, Ideate, Prototype, and Test to generate a High-Fidelity (Hi-Fi) prototype responsive to user needs. UEQ evaluation results indicate that the redesigned platform achieved Excellent ratings for Attractiveness (mean = 1.778) and Dependability (mean = 1.710), Good ratings for Efficiency (mean = 1.776), Stimulation (mean = 1.599), and Novelty (mean = 1.122), and an Above Average rating for Perspicuity (mean = 1.696). These findings confirm that the Design Thinking approach effectively improves UI/UX quality for WooCommerce-based platforms, contributing to enhanced digital adoption among MSMEs. Future research is recommended to extend the evaluation to a broader and more diverse user population.
UI/UX Desain Mobile Apps Skin Check untuk Identifikasi Jenis Kulit dan Rekomendasi Produk Skincare: UI/UX Design of Mobile Apps Skin Check to Identify Skin Type and Recommend Skincare Products Nava Gia Ginasta; Fariz Faqih Firdaus
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 6 No. 2 (2026): MALCOM April 2026
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v6i2.2383

Abstract

Penelitian ini bertujuan mengevaluasi implementasi User-Centered Design (UCD) pada aplikasi identifikasi jenis kulit dan rekomendasi skincare, serta menganalisis pengaruh usability terhadap trust dan intention to use. Penelitian menggunakan pendekatan kuantitatif dengan task-based usability testing dan kuesioner. Sebanyak 45 responden (usia 18–30 tahun) berpartisipasi dalam pengujian. Instrumen yang digunakan meliputi System Usability Scale (SUS), Trust Scale, dan Intention to use Scale. Data objektif yang diukur mencakup Task Completion Rate, waktu penyelesaian, dan Error Rate. Hasil menunjukkan Task Completion Rate sebesar 92%, Error Rate sebesar 5%, dan rata-rata waktu penyelesaian sebesar 2,4 menit. Skor SUS sebesar 84,6 termasuk kategori excellent. Skor trust dan intention to use masing-masing sebesar 4,3 dan 4,5 (skala 1–5). Analisis korelasi Pearson menunjukkan hubungan positif yang kuat antara usability dan trust (r = 0,71), serta antara trust dan intention to use (r = 0,76). Temuan ini menunjukkan bahwa peningkatan usability berkontribusi secara signifikan terhadap kepercayaan dan niat penggunaan aplikasi. Penelitian ini menegaskan pentingnya integrasi UCD dan evaluasi usability berbasis data empiris dalam pengembangan aplikasi skincare digital.
Management of Employee Performance Data and Backend Development of the IHSAN POS Web Application for Professional Workers at PT Pos Indonesia Jose Elio Parhusip; Nava Gia Ginasta
RISTEC : Research in Information Systems and Technology Vol. 6 No. 2 (2025): RISTEC: Research in Information Systems and Technology
Publisher : Institut Pendidikan Indonesia Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31980/n0spqp04

Abstract

Abstract: This internship aims to: (1) develop an employee performance input system that is more accurate and efficient; (2) design an Entity Relationship Diagram (ERD) and database structure to support employee data processing; and (3) build a backend system with role-based authentication and authorization. The scope of the study includes managing individual performance data, which was previously handled manually and prone to input errors. The methods used involve collecting second-quarter performance data, designing the ERD, and developing the backend of the IHSAN POS web application using JavaScript and Express, integrated with PostgreSQL, DBeaver, and Prisma. The results of the development show that the constructed backend system improves the efficiency of the performance evaluation process, enhances data integration, and simplifies digital and structured validation and reporting. In conclusion, the development of this system contributes significantly to improving the efficiency, accuracy, and transparency of employee performance evaluations and supports strategic decision-making related to incentives and career development. Further improvements are recommended in terms of security and automation to make the system more adaptive to organizational needs and technological advancements. Keywords: Performance Management, Backend Development, Human Resource Information System, Objective Key Result (OKR), Database Design.