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Erlina Puspitaloka Mahadewi
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Framing Improvement of Emergency Services RSKJ Soeprapto Hospital with Lean and WAM Modification Erlina Puspitaloka Mahadewi; Ade Heryana; Fori Yumita; Mulyo Wiharto; Lia Amalia
International Journal of Science, Technology & Management Vol. 2 No. 3 (2021): May 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i3.220

Abstract

The present study reports the first comprehensive research on covid19 emergency services model. Healthcare services inside hospitals during pandemic can apply the Lean Hospital and Waste Assessment Model (WAM) modification, which is a new method that can be used to identify waste in the hospital service process flow and operational of emergency service. The purpose of this study is to provide recommendations for improving emergency services in the covid19 era. The method used in this research is a descriptive qualitative analysis carried out through observing the service flow of patients who will be hospitalized from the emergency, confirming the service flow by in-depth interviews and looking at secondary data and giving a questionnaire on a modification of eight waste relationship at 15 persons expert who understands the emergency service process. The results showed that the critical waste of emergency services at RSKJ Soeprapto hospital is a waste of human skills of 17.5%. The reasons for the emergence above are because the covid19 team has not yet been formed, the absence of special officers to conduct primary triage before the patient enters the emergency unit, and many officers who do not understand the flow of emergency services in the covid19 pandemic era. In order to improve hospital services in the future, it is necessary to form a covid19 team, to develop a standard emergency service guide, to conduct continuous socialization to all the hospital staff through education and training programs, which are recommendations for improving emergency services at RSKJ Soeprapto Hospital Bengkulu in the pandemic era and new normal preparation.
Sustainable Marketing of Healthcare in Indonesia with Religiosity and Health Promotion Clean Healthy Lifestyle Erlina Puspitaloka Mahadewi; Ahmad Hidayat Sutawidjaya; Daru Asih; Ngadino Surip; Arman Harahap
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3890

Abstract

Health promotion has received a boost that includes actions at the individual and community levels, strengthening health systems and multi-sectoral partnerships that can be directed at specific health conditions in pandemic. It should also include a settings-based approach to promoting health in specific settings such as schools, hospitals, workplaces, residential areas and communities. Health promotion needs to be built into all policies and if used efficiently will result in health marketing outcomes for healthcare providers and positive behavior change in clean healthy lifestyle. The results of this study indicate that the patient's perception of a clean and healthy life based on the benefit dimension is 89.50%, based on the trust dimension 83.35%, the patient's perception is based on the risk dimension 81.55%, the patient's perception is based on the 85.22% religiosity dimension, and patient satisfaction, in generally common perception is 84.90%. Global acceptance that health promotion and clean and healthy lifestyle (CHLB) behavior in social marketing science is determined by many factors outside the health system. Healthcare issues can be effectively addressed with a holistic approach by empowering individuals and communities to take action for their health.
Startegi Peningkatan Investasi Pada Provinsi Kalimantan Utara Setelah Pemekaran Wilayah Tahun 2012 Juniawan Mandala Putra; Erlina Puspitaloka Mahadewi
Jurnal Doktor Manajemen (JDM) Vol 4, No 2 (2021): SEPTEMBER 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v4i2.9726

Abstract

Sejalan dengan pertumbuhan ekonomi saat ini, Kalimantan Utara sebagai provinsi baru di Indonesia yang di tetapkan pada tanggal 25 Oktober 2012 oleh DPR, yang menjadikan Kalimantan Utara sebagai provinsi termuda di Indonesia dan berdiri sendiri, ketetapan ini di ambil oleh pemerintahan pusat agar provinsi yang baru ini dapat menurunkan angka kemiskinan dan pengangguran yang ada di wilayah Kalimantan dan bertujuan agar angka migrasi dari desa ke kota di sekitar Kalimantan Utara menjadi menurun. Tujuan penelitian ini adalah untuk menganalisis strategi pertumbuhan investasi di Kalimantan Utara setelah pemekaran wilayah dan dampaknya terhadap pertubuhan ekonomi masyarakat Kalimantan Utara
Public Health Promotion and Education with Hypertension Awareness in West Jakarta Indonesia Erlina Puspitaloka Mahadewi; Intan Silviana Mustikawati; Ade Heryana; Arman Harahap
International Journal Of Community Service Vol. 1 No. 2 (2021): August 2021 (Indonesia - Malaysia)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v1i2.11

Abstract

The present study reports are the comprehensive study on the awareness of hypertension which is a dangerous disease with an increase in blood pressure above normal values. According to the study, hypertension is an increase in systolic blood pressure of about 140 mmHg or diastolic pressure of about 90 mmHg. Hypertension is a problem that needs to be watched out for, because there are no specific signs of hypertension and some people still feel healthy to carry out their usual activities. This is what makes hypertension a silent killer by data of Indonesia Ministry of Health, 2018, people will realize they have hypertension when the symptoms they feel are getting worse and go to health services. The purpose of this health promotion is to provide information and education to the public about hypertension and its prevention in Tegal Alur Village, Kali Deres District, West Jakarta. Health promotion activities are carried out online using the online via zoom meet application with lecture, question and answer and discussion methods. To determine the effectiveness of health promotion activities, such healthy living community movement or known as Germas, to the community members were given a questionnaire before (pre-test) and after the activity (post-test). Based on the post-test results, it was found that there was an increase in knowledge about hypertension. Plans and achievement targets for the follow-up to the implementation of this activity can be carried out in collaboration with all parties, namely the government, campuses and the wider surrounding community to create a community movement in creating behavior and awareness of hypertension prevention itself.
Improved Learning of the Healthy Living Community Movement During the Pandemic for Budi Cendekia Islamic School Students Erlina Puspitaloka Mahadewi; Mohamad Reza Hilmy; Intan Silviana Mustikawati; Suryari Purnama; Arman Harahap
International Journal Of Community Service Vol. 1 No. 2 (2021): August 2021 (Indonesia - Malaysia)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijcs.v1i2.29

Abstract

Changes in disease patterns in Indonesia are often referred to as the epidemiological transition. In the 1990s the biggest cause of death and illness was infectious diseases. However, in the era of the last 10 years from 2010 to 2020 the biggest causes and causes of death and illness are non-communicable diseases. The increased risk of non-communicable diseases is due to the demographic transition. The Healthy Living Community Movement or commonly known as GERMAS is a movement initiated by the President of the Republic of Indonesia that prioritizes promotive and preventive efforts without compromising curative-rehabilitative efforts. This activity aims to raise public awareness, especially high school students, to be independent in doing GERMAS. Especially in disseminating information about the importance of implementing GERMAS during the Covid-19 pandemic. The activity is carried out using the seminar method, and was carried out by a team of 10 students, 1 lecturer and 1 health practitioner. The implementation time during this community service takes place which is 15 to 20 minutes for each topic with a presentation. After carrying out a series of activities, the committee provides an evaluation link that can be filled in by the participants. The results of the research show that the success rate is above 51% and shows that this community service will affect the target in carrying out GERMAS even though this activity is carried out virtually using the zoom meeting application. The activity in the next future needs to be improved again in the delivery of material and in answering the material in a language that is easily understood by high school students.
Exclusive Breastfeeding Behavior Analysis at Hospital in Lampung Indonesia Erlina Puspitaloka Mahadewi; Intan Silviana Mustikawati; Mohamad Reza Hilmy; Ade Heryana
International Journal of Science, Technology & Management Vol. 2 No. 6 (2021): November 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i5.318

Abstract

The present study reports the comprehensive study on the exclusive breastfeeding around support factors for successful activityof breastfeeding. In the three years lately UNICEF and WHO data on exclusive breastfeeding can reduce infant morbidity and mortality by more than 80%. The coverage of infants who are exclusively breastfed is 65.35%, the highest percentage is in West Nusa Tenggara 80.35% and the lowest percentage is in Papua 18.32%. In Indonesia, there are 35.25% of 38% of children who are sick because they cannot receive exclusive breastfeeding. Exclusive breastfeeding is given when the baby is born until the age of 6 months. This study aims to determine knowledge, work and family support related to exclusive breastfeeding behavior in the work area of ??near with the RSIA PBH hospital in Lampung, Indonesia area in 2021. Using a cross sectional, a large sample of 120 respondents. Sampling in this study used a simple random sampling technique, and the chi-square test was carried out from January to August 2021. The results of the study were 95 respondents (79,16%) mothers who did not give exclusive breastfeeding and 25 respondents (20.84%) mothers who have exclusively breastfed their babies. There is a significant relationship between knowledge (P = 0.000 and PR = 1.588), occupation (P = 0.000 and PR = 1.995) and family support (P = 0.001 and PR = 1.514) with exclusive breastfeeding behavior in the patients inside hospital work area in 2021. The paper presents the characterization support from the company, hospital and the closest family for exclusive breastfeeding is also very important. Based on the results of the study, it is recommended that health workers make innovations and new programs to increase exclusive breastfeeding
Employee Recruitment Process Analysis of PT. Wishan Global Medika Tangerang Banten Indonesia Indra Ora Emi, Yohanes; Erlina Puspitaloka Mahadewi; Susi Shorayasari; Rini Handayani
International Journal of Science, Technology & Management Vol. 3 No. 3 (2022): May 2022
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v3i3.504

Abstract

The present study reports the first comprehensive study around employee recruitment, inside the era of globalization has led to intense competition in various industrial fields, including the medical and healthcare industry. PT. Wishan Global Medika (WGM) is a medical evacuation company in Tangerang Banten Indonesia, to face competitors the company needs to carry out employee recruitment activities in accordance with the vision and mission in order to achieve the goals the company wants to achieve. Product from Indonesian medical companies are still quite considered in the global market but still has competitor from countries in Southeast Asia. One way to face this competition is that companies are required to have competent and good performance employees. The purpose of this study was to analyze the employee recruitment process at PT. Wishan Global Medika Tangerang Banten. The conceptual framework of the employee recruitment process in this study includes 3 items, namely Sourcing, Selection Process, and User Process. The research method used is qualitative research with in-depth interviews with a case study approach. Purposive sampling was used with a total of 3 respondents, namely the main director, general manager and human resources staff. The results of the study indicate that the analysis of human resource management in this company still does not lead to the interests of the company and determines the types of tasks and jobs that need to be carried out and there is no management policy rules in order to support the strategy of human resource management. The analysis of the employee recruitment system in the company is considered to be in accordance with the standart operating procedures recruitment, also still needs to be improved in terms of sources and stages of recruitment so as to minimize obstacles in recruitment. The conclusion of this study is that the implementation of human resource development needs to be carried out in an integrated manner in long-term and annual corporate planning as well as improving the quality of recruitment so as to prevent the occurrence of vacancies.
Analysis of Patient Satisfaction on the Quality of Physiotherapy Services in the Pandemic Era at the SHC Ngguna, Rifaidwianto; Erlina Puspitaloka Mahadewi; Gisely Vionalita; Handayani, Rini
International Journal of Health and Pharmaceutical (IJHP) Vol. 2 No. 3 (2022): August 2022
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (149.835 KB) | DOI: 10.51601/ijhp.v2i3.49

Abstract

The present study about Satisfaction is the perception of a product or service that has metexpectations. The customer satisfaction is the result of the accumulation of consumers or customers in using products or services. The quality of health services is the degree to which the needs of the community or individuals are meet for healthcare in accordance with good professional standardswith the use of resources fairly, efficiently, effectively within the limited capacity of the government and the community, and is carried out safely and satisfies customers in accordance with accepted good norms and ethics. Based on observations made by distributing customer feedback questionnaires at the Sasana Husada Clinic (SHC), Jakarta Indonesia patient satisfaction in outpatient physiotherapy services from January to March 2021. Result for patient satisfactionobtained 76%, of which there were about 24% who were dissatisfied with the physiotherapy servicesprovided at the SHC Jakarta Indonesia. The purpose of this study was to determine the analysis of patientsatisfaction with the quality of physiotherapy services in the covid-19 pandemic era at the SHC. Thestudy used a descriptive observational method with a cross sectional research design. The sample in this study was 62 people with sampling technique using simple random sampling. This research was conducted by filling out a questionnaire by the patient. Data analysis was performed by univariate test analysis. The results of the study indicate that patient satisfaction inside pandemic and based on thequality dimension of reliability 79.61%, patient satisfaction based on the assurance dimension 80.06%, patient satisfaction based on the tangibility quality dimension 81.67%, patient satisfaction based on the empathy quality dimension 78.12%, satisfaction patients based on responsiveness 77.80% and general patient satisfaction 78.06%.
Improving Knowledge And Learning Effective Communication In Patient Right Or Responsibilities At Hospital Erlina Puspitaloka Mahadewi; Ade Heryana; Erwin Agustian Panigoro; Fori Yumita
International Journal of Educational Research & Social Sciences Vol. 2 No. 4 (2021): August 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i4.65

Abstract

This present study is for achieve improving the process of education and information provided to patients, patients' families, and meeting the hospital accreditation standards, it is necessary to increase the ability and skills of hospital staff regarding effective verbal and non-verbal communication between doctors, nurses, patients, and patients' families in RSKJ Soeprapto Bengkulu Province Indonesia. Effective communication training that has been carried out before has not covered all staff who have been given education, where the requirements for health workers according to accreditation must take part in effective communication training and the rights obligations of family patients (HPK) and be certified. The purpose of this activity is to provide theoretical and practical knowledge to educators on how to establish effective communication between doctors, nurses, patients, and patients' families at RSKJ Soeprapto Bengkulu Jakarta. The method of implementing this activities are carried out in 2 (two) stages, the first stage is 80 people in July 2019 and the second stage is 58 people in June 2020, with 4 (four) sessions: 1) Pre-test by giving questionnaires to participants regarding effective communication, 2) Delivery of effective verbal and non-verbal communication materials, 3) Effective communication exercises and HPK (Role Plays and Simulations), and 4) Post-test by giving questionnaires to the audience according to the related training materials. The results of pre and post test data processing: healthcare management, workers, and educators of RSKJ Soeprapto Bengkulu understand and are expected to be able to provide health education and communicate well, precisely, clearly, completely, accurately, and can be understood by the recipient (communicant) in this case the patient and his family. In the future, it is expected hospital to reduce errors and improve health service improvements for the hospital management, patients, families and among hospital staff by knowing and having the same perception in the application of their rights and obligations in hospitals also the effective communication.
Learning Assistance And Capacity Building For Outreach To Volunteers And People With Hiv-Aids Ngo Jakarta Plus Center In Cirebon Indonesia Erlina Puspitaloka Mahadewi; Mohamad Reza Hilmy; Ade Heryana; Mulyo Wiharto
International Journal of Educational Research & Social Sciences Vol. 2 No. 5 (2021): October 2021
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v2i5.165

Abstract

The present study is for achieve also improving the education and information provided to hiv-aids cadre and patients. The existence of patients with hiv-aids is one of the communities that is difficult to reach, so health cadres and volunteers should have the ability to prevent hiv-aids and related health knowledge, which should be above average. The main and most important task of health cadres and or volunteers is to reach community groups with high health risks, and difficult to find by health workers. This study aims to gradually increase the capacity of health management skills, especially healthcare interpersonal speaking speech for volunteers and health cadres. The research was conducted using the method or approach of capacity building and PRA (Participatory Rapid Appraissal). Mentoring activities that have been carried out for 3 consecutive years in August 2019, September-October 2020, and October 2021 during the covid-19 pandemic. This activity was attended by more than 20 cadres, health volunteers, and administrators from the NGO Jakarta Plus Center (JPC) Foundation, both Jakarta in 2019-2020 and Cirebon in 2021. The training time during capacity building was about 1 hour for each topic, with presentations, simulations and role plays. in field assistance in 2020 and 2021 for a full day. The method of measuring understanding and knowledge is done by pre-test and post-test, before and after the activity. The results of the research show that although there is a statistically significant difference between participants knowledge during the initial test and at the end of the training, the data shows an improvement in participants' knowledge in mentoring and outreach activities. It is necessary to follow up research activities in the following years in the form of research on more detailed field assistance on disaster management, special community communication field education for the empowerment of volunteers and cadres at the JPC Foundation during the pandemic and preparations after it.
Co-Authors Ade Heryana Arman Harahap Arman Harahap Daru Asih Erwin Agustian Panigoro Fori Yumita Gisely Vionalita Indra Ora Emi, Yohanes Intan Silviana Mustikawati Juniawan Mandala Putra lia amalia Mohamad Reza Hilmy Mulyo Wiharto Mulyo Wiharto Ngadino Surip Ngguna, Rifaidwianto Rini Handayani Suryari Purnama Susi Shorayasari Sutawidjaya, Ahmad Hidayat