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Journal : Al-Kharaj: Jurnal Ekonomi, Keuangan

Pengaruh Kompensasi dan Gaya Kepemimpinan terhadap Loyalitas Karyawan di Rumah Sakit Bhakti Husada Cikarang – Bekasi Soedjatmoko; Sarmin; Saraswati, Ririn Uke
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 7 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i7.3093

Abstract

The development of increasingly sophisticated technology requires corporate organisations to be able to compete for the continuity of the company's operations. Reliable and qualified human resources are needed in carrying out company operations. It will be very difficult for companies to achieve targets and goals and win business competition, if not supported by employees who have high loyalty. Loyalty is an employee's loyal attitude towards the company where he works to maintain or protect the company and make optimal contributions for the achievement of company goals. The purpose of this study was to determine the effect of compensation and leadership style on employee loyalty at Bhakti Husada Hospital Cikarang Bekasi both partially and simultaneously. This study uses associative research with quantitative research methods. The sampling technique uses the slovin formula with a margin of error of 5%. The data collection technique used a questionnaire as many as 100 respondents of Bhakti Husada Cikarang Bekasi Hospital employees. The analysis technique used is multiple linear regression analysis using SPSS version 26 statistical analysis. Based on the results of the study, it can be seen that Compensation has a positive and significant effect on employee loyalty at Bhakti Husada Hospital Cikarang Bekasi by looking at the t test results obtained t count 5.692> t table 1.984 and a significance value of 0.00 < 0.05. Leadership style has a positive and significant effect on employee loyalty at Bhakti Husada Hospital Cikarang Bekasi by looking at the t test results obtained t count 8.206> t table 1.984 and a significance value of 0.00 <0.05. Compensation and leadership style simultaneously have a positive and significant effect on employee loyalty at Bhakti Husada Hospital Cikarang Bekasi by looking at the results of the F test obtained F count 38.613> F table 3.09 and a significance value of 0.00 <0.05  
Pengaruh Kepercayaan dan Harga Terhadap Loyalitas dengan Kepuasan Sebagai Variabel Intervening: Studi Kasus pada Pasien Klinik Sukaraya Medika Bekasi Sarmin; Irawan, Andri
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 8 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i8.4744

Abstract

The purpose of this study is to determine the effect of trust and price on satisfaction, both partially and simultaneously, as well as the effect of trust, price, and satisfaction on loyalty, both partially and simultaneously. Additionally, the study examines the direct and indirect effects of trust and price on loyalty by introducing satisfaction as an intervening variable. This research is associative in nature with a quantitative approach. The population in this study includes all patients who have received treatment at Sukaraya Medika Clinic, with a sample size of 100 respondents calculated using the Purba formula. The sampling technique employed is incidental sampling. The research instrument is a questionnaire using a Likert scale, distributed via Google Forms as well as printed copies. Data validity and reliability were measured through validity and reliability tests, and data analysis was conducted using path analysis with the help of SPSS software. The results of this study indicate that the variables of trust and price have a positive and significant effect on patient satisfaction, both partially and simultaneously. Furthermore, the variables of trust, price, and satisfaction have a positive and significant effect on patient loyalty, both partially and simultaneously. The indirect effects of trust and price on loyalty through satisfaction as an intervening variable are greater than the direct effects of trust and price on loyalty.