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STRATEGI PENINGKATAN KUALITAS PELAYANAN DI LABORATORIUM RUMAH SAKIT UMUM BAHTERAMAS PROVINSI SULAWESI TENGGARA TAHUN 2023 Mita; Fajar Kurniawan; Fitri Kurniawati
JURNAL ILMIAH RESEARCH AND DEVELOPMENT STUDENT Vol. 1 No. 1 (2023): Juni
Publisher : CV. ALIM'SPUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jis.v1i1.394

Abstract

The purpose of this research is to improve the quality of service strategy in the laboratory of the Umu Bahtermas Hospital, Southeast Sulawesi Province. This type of research is quantitative by describing the results of Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The sample in this study were 95 respondents. Research using SPSS software and Windows software. The results of the analysis show that in the Importance Performance Analysis (IPA) results there are 4 attributes that need to be improved, namely: The laboratory provides a place for washing hands, Timeliness of service (time of registration), laboratory personnel respond patiently to each patient's questions and officers are able to provide solutions to problems experienced by patients. In the analysis of the Customer Satisfaction Index(CSI) it is known that the level of patient satisfaction is 82.75 with the category of Very Satisfied CSI criteria. Bahteramas General Hospital in Southeast Sulawesi Province pays more attention to the existing facilities in the laboratory and improves the quality of good service to patients.
PENGARUH DISIPLIN KERJA DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA PEGAWAI PADA SMK PGRI MAJA KABUPATEN LEBAK-BANTEN Mita; Lestari, Dewi
Journal of Research and Publication Innovation Vol 2 No 4 (2024): OCTOBER
Publisher : Journal of Research and Publication Innovation

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Abstract

This study aims to determine the influence of Work Discipline and Physical Work Environment on Employee Performance at SMK PGRI MAJA Lebak – Banten. The method used is quantitative with an associative approach. The population was 57 sampling techniques using saturated sampling and a sample of 57 respondents was obtained. Data analysis uses validity tests, reliability tests, classical assumption tests, regression analysis, correlation coefficients, determination coefficients, and hypothesis tests. The results of this study are that Work Discipline has a significant effect on employee performance with the regression equation Y = 16,883 + 0,574X1, the correlation value is 0,664, the determination coefficient value is 44,1% with the hypothesis test obtained t calculation > t table or (6,589 > 2,004). The Physical Work Environment had a significant effect on employee performance with the regression equation Y = 16,145 + 0,588X2, correlation value of 0,616, determination coefficient of 37,9% with hypothesis test obtained t calculation > t table or (5,795>2,004). Work discipline and physical work environment simultaneously have a significant effect on employee performance with the regression equation Y = 8,901 + 0,415X1 + 0,371X2, correlation value of 0,747, determination coefficient value of 55,8% while the remaining 44,2% is influenced by other factors. The hypothesis test obtained a value of F calculated > Ftable or (34,059 > 2,780).
The Effect of Investment and Minimum Wages on Labor Absorption For Small Industry in Gowa District Mita; Sabir; Fitrianti, Retno
Economics and Business Journal (ECBIS) Vol. 1 No. 5 (2023): July
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v1i5.72

Abstract

The Effect of Investment and Minimum Wage on Employment of Small Industry in Gowa Regency. This study aims to determine the effect of investment and minimum wages on the absorption of small industrial workers in Gowa Regency in the 2016-2020 period. The type of research used in this study is descriptive quantitative. The data used is secondary data obtained in ready-made form from the Department of Industry and Trade (DISPERINDAG) and the Department of Manpower and Transmigration (DISNAKERTRANS) during 2016-2020. The data analysis technique in this study is multiple regression analysis using SPSS. Based on the results of multiple regression analysis, it can be concluded that investment has a positive and significant effect on employment in the industrial sector and the minimum wage has a positive and insignificant effect on employment.
Dukungan Sosial dan Faktor Demografi dalam Mengatasi Burnout Akademik Mahasiswa : Sebuah Tinjauan Pustaka Ramadhani, Suci; Maulana, Muhammad Ali; Mita
Berkala Ilmiah Kedokteran dan Kesehatan Masyarakat Vol. 3 No. 2 (2025)
Publisher : Fakultas Kedokteran, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/bikkm.vol3.iss2.art10

Abstract

Abstrak Pembelajaran daring dapat berpengaruh terhadap proses perkuliahan yang tidak maksimal, Academic burnout dapat mengakibatkan penurunan konsentrasi dan daya serap dari intisari materi yang diberikan serta menurunnya prestasi belajar. Menganalisis faktor yang berhubungan dengan academic burnout pada mahasiswa. Jenis penelitian kajian pustaka atau literature review dengan teknik analisa data menggunakan content analysis, artikel diperoleh melalui database google schoolar, Pubmed, Science Direct, dan neliti dengan menggunakan kata kunci dukungan sosial dengan burnout academic, dukungan keluarga dan akademik burnout, pengaruh dukungan sosial terhadap burnout akademik dan social support AND academic burnout, social support AND student burnout, burnout academic AND factor demographics AND student. Dari 8 artikel penelitian yang ditelaah diperoleh 2 faktor yang mempengaruhi academic burnout yaitu social support dan faktor demografi. Faktor social support memiliki peran untuk mengurangi academic burnout dan faktor demografi menunjukkan bahwa risiko tinggi sindrom burnout secara signifikan berhubungan dengan jenis kelamin, usia, tinggal bersama orang tua dan jenis pembiayaan studi swadana pada mahasiswa. Penelitian ini menunjukkan bahwa dukungan sosial dan faktor demografi memilki peran dalam menurunkan tingkat academic burnout. Kata Kunci: Academic Burnout; Sosial Support; Faktor Demografi
SOSIALISASI DAN PENINGKATAN AKSES KEADILAN MELALUI POS BANTUAN HUKUM DI PENGADILAN AGAMA PAREPARE Fattah, Ibrahim; Khaerul Imam Ismail; Nabilah M. Kasim; Mita; Hamriana; Nur Asizah; Nia Nofianti; Kiki Wahyuni; Hartono Hamzah
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 3 No 05 (2025): OKTOBER 2025
Publisher : Media Inovasi Pendidikan dan Publikasi

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Abstract

Kegiatan pengabdian ini bertujuan untuk meningkatkan efektivitas pelayanan Pos Bantuan Hukum (Posbakum) di Pengadilan Agama Parepare dalam rangka pelaksanaan Peraturan Mahkamah Agung (PERMA) No. 1 Tahun 2014 tentang Pedoman Pemberian Layanan Hukum bagi Masyarakat Tidak Mampu di Pengadilan. di mana Posbakum terbukti menjadi sarana penting bagi masyarakat kurang mampu untuk memperoleh akses terhadap keadilan, khususnya dalam perkara perdata keluarga. Metode yang digunakan adalah pendampingan dan edukasi hukum melalui pemberian informasi, konsultasi, serta asistensi penyusunan dokumen hukum. Selain itu, dilakukan pula pengamatan lapangan serta diskusi dengan para pihak yang berperkara. Hasil kegiatan menunjukkan bahwa Posbakum berperan efektif dalam membantu pencari keadilan memahami prosedur berperkara, menyusun gugatan atau permohonan secara lebih tepat, serta memperoleh rujukan hukum yang sesuai. Meskipun demikian, masih terdapat tantangan berupa keterbatasan sumber daya manusia, tingginya volume perkara, serta rendahnya literasi hukum masyarakat. Kegiatan pengabdian ini menyimpulkan bahwa Posbakum merupakan instrumen strategis dalam mewujudkan asas peradilan yang sederhana, cepat, dan biaya ringan. Oleh karena itu, diperlukan penguatan kapasitas petugas Posbakum, peningkatan sosialisasi kepada masyarakat, serta dukungan sarana dan prasarana yang lebih memadai agar layanan hukum dapat lebih optimal.
Co-Authors Dewi Lestari Fajar Kurniawan Fattah, Ibrahim Fitri Kurniawati Fitrianti, Retno Hamriana Hartono Hamzah Khaerul Imam Ismail Kiki Wahyuni Maulana, Muhammad Ali Nabilah M. Kasim Nia Nofianti Nur Asizah Sabir Suci Ramadhani, Suci