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All Journal JAM JURNAL MANAJEMEN MOTIVASI Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Jurnal Bisnis Terapan JURNAL MANAJEMEN Jurnal Abdimas Musi Charitas Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Keuangan dan Bisnis Jurnal Sistem Informasi dan Manajemen
Putri, Yuni Adinda
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Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences

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PENGARUH KOMPETENSI EMOSIONAL DAN BUDAYA ORGANISASI TERHADAP DISIPLIN KERJA MELALUI KECERDASAN MORAL PEGAWAI DI PENGADILAN TINGGI PALEMBANG Nazifah, Yasmin; Sakarina, Sari; Putri, Yuni Adinda
JURSIMA Vol 12 No 2 (2025): Volume 12 Nomor 2 2025
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v12i2.1174

Abstract

Work discipline is a crucial element in building a professional and accountable institution, particularly in the judicial sector. However, problems such as tardiness, rule violations, and low individual responsibility are still prevalent. This study aims to examine the influence of emotional competence and organizational culture on employee work discipline, both directly and indirectly through moral intelligence as a mediating variable at the High Court of Palembang. This research employed a quantitative approach using a survey method. Data were collected through questionnaires distributed to 90 permanent employees and analyzed using Structural Equation Modeling (SEM) based on Partial Least Square (PLS) with the help of SmartPLS. The findings reveal that both emotional competence and organizational culture significantly influence work discipline, either directly or indirectly through moral intelligence. In addition, moral intelligence also has a significant impact on improving employee discipline. These findings highlight the importance of developing human resources that are not only technically competent but also emotionally intelligent, supported by a positive organizational culture and strong moral values to enhance work discipline within judicial institutions.
The effect of service quality and brand trust on loyalty through customer satisfaction in transportation service Go-jek (go-ride) in Palembang City Putri, Yuni Adinda; Wahab, Zakaria; Shihab, Muchsin Saggaff; Hanafi, Agustina
JURNAL MANAJEMEN MOTIVASI Vol 14 No 1 (2018): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (775.642 KB) | DOI: 10.29406/jmm.v14i1.1028

Abstract

The objective of this study to analyze the effect of service quality and brand trust onloyalty through customer satisfaction. The Go-Jek (Go-Ride) users in Palembangwere taken as respondents. This research used purposive sampling technique; thenumber respondents were collected, 100 respondents. The data analyzedby usingStructural Equation Modeling (SEM). The results of this study indicate that brandtrust does not affect consumer loyalty. The suggestions in this study that themanagement is expected to conduct a survey to determine the needs of the desiredcustomer and provide promotions related to the desired requirements.
Co-Authors Agustina Hanafi Akbar Sulbahri, Rifani Arifin, Firmansyah Muchsin Saggaff Shihab Muhammad Bagus Saputra Muhammad Said Nazifah, Yasmin Nina Fitriana, Nina Putra, Dimas Pratama Rachmawati, Yuni Rifani Akbar Sulbahri Sakarina, Sari Susanti, Mulyani Wati, Fitri Nurjanah Zakaria Wahab, Zakaria