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Collaborative Governance in Handling Public Complaints to the President at the Ministry of State Secretariat Harahap, Haswan Boris Muda; Suradinta, Ermaya; Maryani, Dedeh; Averus, Ahmad
JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance and Political UMA) Vol. 11 No. 1 (2023): JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jppuma.v11i1.9247

Abstract

The handling of public complaints on all types of problems generally falls under the authority of the relevant agencies to resolve them, so that collaboration with relevant agencies is needed in handling public complaints to the President. This study aims to analyze the handling of public complaints against the President based on the Collaborative Governance theory and model that has been running so far and to build a collaborative governance model design that is needed in handling public complaints. This research methodology uses qualitative data with primary sources of interviews, observations, and group discussions. The secondary data was obtained through various documents and literature studies. The results of the study show that Collaborative Governance in handling public complaints to the President at the Ministry of State Secretariat is not yet optimal because the main dimension of Institutional Design in the form of a legal framework that serves as a guideline in collaborative handling of public complaints to the President is not yet available. Researchers formulate Regulated Collaborative Governance which emphasizes the importance of compiling an Institutional Design before starting the collaboration process. The Regulated Collaborative Governance model is a modification of the Collaborative Governance model proposed by Ansell and Gash.
Reinforcing Capital Expenditures And Regional Revenues For Improving Regional Financial Performance In Kampar Regency Abdi, Syahrial; Akbar, Bahrullah; Maryani, Dedeh; Sinurat, Marja; Anggaredho, Panji Patra
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 6, No 1 (2022): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.9513

Abstract

This study aims to find out how reinforcing capital expenditures and regional revenues can improve regional financial performance in Kampar Regency. Sources of data for this study encompass primary data which includes in-depth interviews with informants and secondary data which includes all documentation relevant to this study such as laws and regulations, articles, reports, etc. The observation period in this study was from 2017-2020 which encompasses three main variables. First, the regional financial performance variable, which is including 4 dimensions: (1) the level of regional financial independence, (2) the level of financial dependence, (3) the degree of decentralization, and (4) the effectiveness of Local Own-source Revenue. Second, the capital expenditures variable is including 1-dimension, fixed asset spending. Third, the regional revenues variable is including to 1 dimension, the regional revenues component. The results of this study are that: (1) the regional financial performance variable in Kampar Regency has a very low level of regional independence, a very high financial dependency, a very low degree of decentralization and a high level of Local Own-source Revenue effectiveness. (2) In the capital expenditures variable, the allocation of capital expenditure to the realization of regional expenditure is still not optimal, with the largest allocation of the construction of roads, irrigation, and networks that are useful for stimulating the economy. Meanwhile. in the aspect of maintaining its assets, the costs set aside are inadequate. (3) Then on the regional revenues variable, the average regional revenues component of Kampar Regency contains (a) Local Own source Revenue (11.03%) which is dominated by contributions from local taxes. (b) Transfer revenue (85.37%) which is dominated by contributions from central government transfers – balancing funds. (c) Other revenue (3.61%). For improving regional financial performance, we propose to carry out a reengineering by reinforcing capital expenditures and regional revenues.
THE IMPORTANCE OF COMPETENCE TOWARDS THE QUALITY OF EDUCATION SERVICES IN INDONESIA Wati, Ratna; Suradinata, Ermaya; Maryani, Dedeh; Sigit Pudjianto, Widodo
Dinasti International Journal of Digital Business Management Vol. 2 No. 6 (2021): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i6.1006

Abstract

The spread of Covid-19 in Indonesia till now has transformed particularly in education system which was marked by the issuance of the 4 Ministerial Decrees, thus affecting the learning process in educational units throughout Indonesia. Those phenomenon that used as an current object for this research is the quality of education services at State senior high school in West Java Province. This research aims to discuss the impact caused by competence on the quality of educational services. The research sample earned 381 respondents who was taken from a population of 54,150 people through Krejcie sampling technique. Collecting data used literature review and questionnaires with data analysis technique used SEM analysis and descriptive analysis. The results from this research has proven that the amount of the influence fr Competence to the Quality of Education Services at State Senior High Schools in West Java Province reached 0.55, which is quite strong and significant.
Evaluation Of Governance Of Local Goverment Information System In Ministry Of Home Affairs Of The Republic Of Indonesia Dinata, Rabin Ridho; Achmad, Mansyur; Maryani, Dedeh; Sartika, Ika
Jurnal Syntax Transformation Vol 6 No 6 (2025): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v6i6.1081

Abstract

Some obstacles faced by several OPDs, due to the large number of menus that must be filled in the input in SIPD, employees often miss one of the input processes so that the resulting report is different, delayed budget shifts, hampered payroll systems, and also the SIPD network which often errors so that there are obstacles in the preparation of cash budgets, making SPD, SPJ, SPP, SPM and making SP2D. Of the 105 menus available, there are 14,661 problems reported by the local government, of which 9,960 reports can be resolved while 4,701 problems are still in the process of being resolved. The purpose of this research is to identify, analyze and understand the governance of regional government information systems at the Ministry of Home Affairs, as well as to design an ideal model for governance of regional government information systems at the Ministry of Home Affairs. This study uses the theory of policy evaluation proposed by Dunn (2000:610). The research method used is qualitative research with a descriptive approach. Data collection techniques are carried out by interview, observation and documentation. The results of the study indicate that the Regional Government Information System policy is not optimal due to: There is no Steering Committee specifically assigned to supervise and manage development and implementation. The absence of a special committee causes a lack of cross-echelon coordination in strategic decision-making related to SIPD development. Many technical and policy constraints related to SIPD that require cross-directorate decision-making are not resolved quickly, resulting in delays in implementation. There is no formal mechanism for monitoring, evaluating, and following up on policies that are integrated into one leadership structure. The appropriate model for optimizing the Regional Government Information System Policy is called the SIPD Governance Model. This model refers to 4 (six) SIPD governance, namely: SIPD service catalog, Service management organization, Definition of Level and SIPD Service Operational Support System.
Authority of Local Governments in Emergency Conditions in Banten Province Hia, Era Era; Effendy, Khasan; Prabowo, Hadi; Maryani, Dedeh
Enrichment: Journal of Multidisciplinary Research and Development Vol. 2 No. 9 (2024): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v2i9.235

Abstract

To accelerate the handling of the COVID-19 pandemic, the government implemented Large-Scale Social Restrictions (PSBB) and the Enforcement of Community Activity Restrictions (PPKM) to reduce community activities to suppress the spread of the virus. However, the implementation of this policy presents challenges, especially related to the authority of the local government in Banten Province and the strategies used in the emergency condition. This research uses McMahon's theory of authority, which divides authority into three categories: expert authority, promise authority, and cooperate authority. Local government strategies are analyzed using the SWOT (Strengths, Weaknesses, Opportunities, Threats) approach. This research is qualitative with a descriptive method. Data was obtained through observation triangulation, interviews, and document review, and analyzed using the Miles and Huberman method which included data reduction, data presentation, and conclusion drawn. The results of the study show that the authority of local governments in the conditions of PSBB/PPKM is very limited because they must obtain permission from the Ministry of Health and follow the provisions set by the central government. The strategies implemented include: (1) Strength-Opportunity, by utilizing the support of other parties and increasing public awareness; (2) Weakness-Opportunity, in the form of strengthening policy control through cooperation with the TNI/Polri and cross-sector coordination; (3) Strength-Threat, educating the public and meeting basic needs during PSBB/PPKM; and (4) Weakness-Threat, tightening policies and licensing to increase public compliance. This strategy is designed to optimize the role of local governments in dealing with emergency conditions.
Collaborative Governance in Countermeasures Edit in Bangka Regency, Bangka Belitung Islands Province Suyanti, Then; Maryani, Dedeh; Polyando, Petrus; Achmad, Mansyur
Journal Of Social Science (JoSS) Vol 4 No 5 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i5.453

Abstract

This study examines the application of collaborative governance in stunting prevention in Bangka Regency, Bangka Belitung Islands Province. Through a qualitative approach and descriptive research design, this study identifies challenges, driving factors, and inhibitions in the implementation of collaboration between sectors involving local governments, the private sector, communities, and academia. The results show that despite the shared commitment, coordination between sectors is limited, limited resources, and differences in perceptions among stakeholders are the main challenges. This study provides recommendations to strengthen facilitative leadership and more inclusive institutional design to increase the effectiveness of collaboration in stunting prevention
Pengaruh Strategi Pemerintah Daerah Terhadap Kinerja Usaha Mikro Kecil Dan Menengah (UMKM) Di Kabupaten Penajam Paser Utara Sebagai Wilayah Penyangga Ibu Kota Nusantara (IKN): Analisis Swot-Tows Marbun, Makmur; Saptati, Hestrin; Saedini, Selva; Maryani, Dedeh
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 2 (2025): Juni
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i2.1426

Abstract

Study purpose. This study aims to analyse the impact of local government strategies on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Penajam Paser Utara (PPU) Regency as a buffer zone for the Capital City of Nusantara (IKN), and to provide a comprehensive overview through strategic analysis. Materials and Methods. The study employed a mixed-method approach involving 60 MSME respondents selected through purposive sampling from a population of 152 registered MSMEs in the Alun-Alun area of PPU District. Data were collected using a Likert-scale questionnaire (1–5) and analysed using descriptive statistics and SWOT-TOWS analysis via the EFAS-IFAS system. Results. The study results indicate that the majority of respondents (96–98%) gave positive evaluations of the local government's strategies. The SWOT analysis placed SMEs in Quadrant I (Growth Strategy) with an IFAS score of 3.07 and an EFAS score of 2.83, indicating that the SO (Strength-Opportunity) strategy is a priority. Conclusion. The conclusion of this study affirms that strengthening strategies based on potential and opportunities, such as optimising the Pentas Seni and Gebyar UMKM programmes, accelerating digitalisation, and developing an integrated IKN business ecosystem, plays an important role in improving the performance of MSMEs in a sustainable manner.
Pengaruh Teknologi Informasi dan Koordinasi Lintas Unit terhadap Transparansi dan Akuntabilitas Layanan Publik Kementerian Pertanian 2024 Cahyono, Mochammad Arief; Mulyani , Sri; Maryani, Dedeh
Jurnal Jembatan Efektivitas Ilmu dan Akhlak Ahlussunah Wal Jama'ah Vol 6 No 2 (2025): Juni
Publisher : LPPM UNU CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52188/jeas.v6i2.1439

Abstract

Study purpose. This study aims to examine the factors that influence the performance of public information services at the Ministry of Agriculture of the Republic of Indonesia in 2024, with an emphasis on the role of digital service innovation, cross-unit coordination, and the strengthening of Information and Documentation Management Officers (PPID). Materials and Methods. The research method used a quantitative survey approach on 1,673 public information requests received through various PPID service channels. The research variables consisted of information technology utilisation (X1), cross-unit coordination (X2), strengthening the role of PPID (Z), and transparency and accountability of public services (Y). Results. The research results indicate that the utilisation of information technology and cross-unit coordination significantly influence the improvement of transparency and accountability in public services, both directly and through the strengthening of the role of PPID. The average time to complete a request is 4 days, 9 hours, and 59 minutes, which is faster than the deadline set by the KIP Law. Pearson's correlation indicates a negative relationship between the volume of requests and service speed (r = -0.62; p < 0.05). The Chi-Square test shows a significant relationship between the educational level of the requester and the category of information requested (p < 0.01). Conclusion. The role of the PPID has been proven to mediate the effectiveness of digital innovation and cross-unit coordination in improving transparency and accountability. Recommendations: There is a need for a special budget allocation for digital service innovation and regular coordination forums between work units. The limitation of this study is the lack of previous research on the role of the PPID as a mediating variable, so further research with a broader scope is still needed. The novelty of this study lies in the model that positions the role of PPID as an intermediate variable, which has not been extensively studied in the context of public information disclosure in Indonesia.
Sustainable Regional Revenue and Capital Expenditure Management Strategies in Improving Financial Performance and Economic Growth in Tabalong Regency Setiasih, Endang Try; Maryani, Dedeh; Asri, Jatnika Dwi; Zulaikha, Siti; Maemunah, Cucu
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 6 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i6.490

Abstract

The implementation of regional autonomy in Indonesia has heightened the necessity for local governments to optimize their financial resources to foster economic growth and enhance public welfare. However, many regions, including Tabalong Regency, continue to face significant challenges in achieving fiscal sustainability and effectively translating financial capacity into tangible development outcomes. The purpose of this research is to analyze internal and external factors that affect financial performance, as well as identify the right strategies to implement. The method used was qualitative with SWOT analysis, which involved collecting secondary data from regional financial statements and interviews with key informants. The results showed that internal strengths included strong leadership support and legislative-executive synergy, while weaknesses related to the quality of human resources and delayed budget absorption. External opportunities include buffer zones for IKN and digital innovation, while threats include rapid regulatory changes and global economic crises. This study recommends human resource development and improvement of capital expenditure processes as strategic steps to achieve better regional financial goals.
FINANCIAL PERFORMANCE DETERMINANT AND ITS IMPACT ON REGIONAL ECONOMIC GROWTH OF TABALONG DISTRICT Maryani, Dedeh; Indrayani, Etin; Zulaika, Siti; Maemunah, Cucu
Jurnal Ilmu Pemerintahan Widya Praja Vol 51 No 1 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v51i1.5256

Abstract

The purpose of this research is to obtain an explanation of the influence of regional revenue and capital expenditure on regional financial performance and its impact on economic growth. The research method used is quantitative with hypothesis test using path analysis, Research results show that the influence of regional revenue and capital expenditure on regional financial performance is large and significant. similarly, the impact of regional financial performance on economic growth is very large and significant, therefore regional revenue, particularly original regional income must continue to be boosted through various intensification and extensification programs that can increase regional revenue as well as capital expenditures that can increase improve services to the community, so the community more productive in living their life and can participate in implementing regional development. with a productive community, economic growth will increase, which will improve community welfare. The conclusion of this research is that regional revenue and capital expenditure have a large influence, that is 74.30%, on regional financial performance, while the influence of financial performance on economic growth is very large, that is 81.00%. Keywords : Regional income, capital expenditure, regional financial performance , economic growth