Claim Missing Document
Check
Articles

Found 10 Documents
Search

Collaborative Governance in Handling Public Complaints to the President at the Ministry of State Secretariat Harahap, Haswan Boris Muda; Suradinta, Ermaya; Maryani, Dedeh; Averus, Ahmad
JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance and Political UMA) Vol. 11 No. 1 (2023): JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jppuma.v11i1.9247

Abstract

The handling of public complaints on all types of problems generally falls under the authority of the relevant agencies to resolve them, so that collaboration with relevant agencies is needed in handling public complaints to the President. This study aims to analyze the handling of public complaints against the President based on the Collaborative Governance theory and model that has been running so far and to build a collaborative governance model design that is needed in handling public complaints. This research methodology uses qualitative data with primary sources of interviews, observations, and group discussions. The secondary data was obtained through various documents and literature studies. The results of the study show that Collaborative Governance in handling public complaints to the President at the Ministry of State Secretariat is not yet optimal because the main dimension of Institutional Design in the form of a legal framework that serves as a guideline in collaborative handling of public complaints to the President is not yet available. Researchers formulate Regulated Collaborative Governance which emphasizes the importance of compiling an Institutional Design before starting the collaboration process. The Regulated Collaborative Governance model is a modification of the Collaborative Governance model proposed by Ansell and Gash.
Reinforcing Capital Expenditures And Regional Revenues For Improving Regional Financial Performance In Kampar Regency Abdi, Syahrial; Akbar, Bahrullah; Maryani, Dedeh; Sinurat, Marja; Anggaredho, Panji Patra
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 6, No 1 (2022): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i1.9513

Abstract

This study aims to find out how reinforcing capital expenditures and regional revenues can improve regional financial performance in Kampar Regency. Sources of data for this study encompass primary data which includes in-depth interviews with informants and secondary data which includes all documentation relevant to this study such as laws and regulations, articles, reports, etc. The observation period in this study was from 2017-2020 which encompasses three main variables. First, the regional financial performance variable, which is including 4 dimensions: (1) the level of regional financial independence, (2) the level of financial dependence, (3) the degree of decentralization, and (4) the effectiveness of Local Own-source Revenue. Second, the capital expenditures variable is including 1-dimension, fixed asset spending. Third, the regional revenues variable is including to 1 dimension, the regional revenues component. The results of this study are that: (1) the regional financial performance variable in Kampar Regency has a very low level of regional independence, a very high financial dependency, a very low degree of decentralization and a high level of Local Own-source Revenue effectiveness. (2) In the capital expenditures variable, the allocation of capital expenditure to the realization of regional expenditure is still not optimal, with the largest allocation of the construction of roads, irrigation, and networks that are useful for stimulating the economy. Meanwhile. in the aspect of maintaining its assets, the costs set aside are inadequate. (3) Then on the regional revenues variable, the average regional revenues component of Kampar Regency contains (a) Local Own source Revenue (11.03%) which is dominated by contributions from local taxes. (b) Transfer revenue (85.37%) which is dominated by contributions from central government transfers – balancing funds. (c) Other revenue (3.61%). For improving regional financial performance, we propose to carry out a reengineering by reinforcing capital expenditures and regional revenues.
THE IMPORTANCE OF COMPETENCE TOWARDS THE QUALITY OF EDUCATION SERVICES IN INDONESIA Wati, Ratna; Suradinata, Ermaya; Maryani, Dedeh; Sigit Pudjianto, Widodo
Dinasti International Journal of Digital Business Management Vol. 2 No. 6 (2021): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i6.1006

Abstract

The spread of Covid-19 in Indonesia till now has transformed particularly in education system which was marked by the issuance of the 4 Ministerial Decrees, thus affecting the learning process in educational units throughout Indonesia. Those phenomenon that used as an current object for this research is the quality of education services at State senior high school in West Java Province. This research aims to discuss the impact caused by competence on the quality of educational services. The research sample earned 381 respondents who was taken from a population of 54,150 people through Krejcie sampling technique. Collecting data used literature review and questionnaires with data analysis technique used SEM analysis and descriptive analysis. The results from this research has proven that the amount of the influence fr Competence to the Quality of Education Services at State Senior High Schools in West Java Province reached 0.55, which is quite strong and significant.
Evaluation Of Governance Of Local Goverment Information System In Ministry Of Home Affairs Of The Republic Of Indonesia Dinata, Rabin Ridho; Achmad, Mansyur; Maryani, Dedeh; Sartika, Ika
Jurnal Syntax Transformation Vol 6 No 6 (2025): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v6i6.1081

Abstract

Some obstacles faced by several OPDs, due to the large number of menus that must be filled in the input in SIPD, employees often miss one of the input processes so that the resulting report is different, delayed budget shifts, hampered payroll systems, and also the SIPD network which often errors so that there are obstacles in the preparation of cash budgets, making SPD, SPJ, SPP, SPM and making SP2D. Of the 105 menus available, there are 14,661 problems reported by the local government, of which 9,960 reports can be resolved while 4,701 problems are still in the process of being resolved. The purpose of this research is to identify, analyze and understand the governance of regional government information systems at the Ministry of Home Affairs, as well as to design an ideal model for governance of regional government information systems at the Ministry of Home Affairs. This study uses the theory of policy evaluation proposed by Dunn (2000:610). The research method used is qualitative research with a descriptive approach. Data collection techniques are carried out by interview, observation and documentation. The results of the study indicate that the Regional Government Information System policy is not optimal due to: There is no Steering Committee specifically assigned to supervise and manage development and implementation. The absence of a special committee causes a lack of cross-echelon coordination in strategic decision-making related to SIPD development. Many technical and policy constraints related to SIPD that require cross-directorate decision-making are not resolved quickly, resulting in delays in implementation. There is no formal mechanism for monitoring, evaluating, and following up on policies that are integrated into one leadership structure. The appropriate model for optimizing the Regional Government Information System Policy is called the SIPD Governance Model. This model refers to 4 (six) SIPD governance, namely: SIPD service catalog, Service management organization, Definition of Level and SIPD Service Operational Support System.
Collaborative Governance in Countermeasures Edit in Bangka Regency, Bangka Belitung Islands Province Suyanti, Then; Maryani, Dedeh; Polyando, Petrus; Achmad, Mansyur
Journal Of Social Science (JoSS) Vol 4 No 5 (2025): JOSS: Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v4i5.453

Abstract

This study examines the application of collaborative governance in stunting prevention in Bangka Regency, Bangka Belitung Islands Province. Through a qualitative approach and descriptive research design, this study identifies challenges, driving factors, and inhibitions in the implementation of collaboration between sectors involving local governments, the private sector, communities, and academia. The results show that despite the shared commitment, coordination between sectors is limited, limited resources, and differences in perceptions among stakeholders are the main challenges. This study provides recommendations to strengthen facilitative leadership and more inclusive institutional design to increase the effectiveness of collaboration in stunting prevention
INFORMATION TECHNOLOGY UTILIZATION AND ITS IMPACT ON SERVICE EFFECTIVENESS IN WEST JAKARTA Pujiastuti, Nur Raisha; Triwinata, Jennie; Maryani, Dedeh
Moestopo International Review on Social, Humanities, and Sciences Vol. 5 No. 2 (2025)
Publisher : Universitas prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/mirshus.v5i2.132

Abstract

The rapid advancement of information technology has significantly influenced the public service sector, including immigration services. This study examines the effect of information technology utilization on service effectiveness at the West Jakarta Immigration Office, with a particular focus on the role of employees in optimizing the "Smart Immigration Service" system. Using a quantitative approach, data were collected from 120 immigration officers through structured questionnaires. The analysis was conducted using multiple linear regression to assess the relationship between technology adoption and key indicators of service effectiveness, including accuracy, speed, transparency, and user satisfaction. The findings indicate that effective utilization of information technology positively and significantly impacts service performance, enabling faster processing times, reduced errors, and improved accessibility for the public. Moreover, employees’ digital competence plays a critical mediating role, ensuring that technological tools are applied optimally to meet service standards. This study highlights the strategic importance of continuous digital skills development for employees to sustain and enhance the quality of public services in the era of digital governance.
Optimising Regional Financial Performance through Capital Expenditure and Regional Revenue in Bengkalis Regency 2017-2020 Abdi, Syahrial; Akbar, Bahrullah; Maryani, Dedeh; Sinurat, Marja
ARISTO Vol 11 No 2 (2023): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/ars.v11i2.6899

Abstract

Local Government Governance in Improving Regional Financial Performance on the Analysis of Capital Expenditure and Regional Revenue from 20017 to 2020 proves that the Quality and Allocation of Expenditure has not been seen due to the Pattern of Leadership Culture and Geopolitics of Bengkalis Regency. Capital Expenditure has not been prepared to build infrastructures related to the community’s economic growth, which will ultimately impact increasing Regional Original Revenue (PAD). This research is a qualitative descriptive type, intending to know the work of regional finance; there are 5 (five) elements, namely: 1) Degree of Decentralisation; 2) Financial Dependence on the Central Government; 3) Financial Independence; 4) Effectiveness of local revenue; 5) Degree of BUMD Contribution. This paper proves that optimal and effective capital expenditure and the ability to develop an integrated revenue-raising program can improve regional financial performance.
Kolaborasi Pemerintah Provinsi Riau, Kementerian Pariwisata, Dan Multi Stakeholder Dalam Meningkatkan Pendapatan Asli Daerah Maryani, Dedeh; Rakhmat, Roni; Fahlevi, Reza; Syahdu, Said Nur; Al Ikhsan, Muhammad
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 1 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i1.9995

Abstract

Sektor pariwisata memiliki potensi strategis dalam memberikan kontribusi terhadap Pendapatan Asli Daerah (PAD) Provinsi Riau. Namun, optimalisasi potensi ini memerlukan koordinasi lintas sektor yang kuat. Penelitian ini bertujuan untuk menganalisis bentuk kolaborasi antara Pemerintah Provinsi Riau, Kementerian Pariwisata, dan multi-stakeholder (akademisi, pelaku bisnis, komunitas, dan media) dalam pengembangan pariwisata daerah. Metode penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui studi pustaka dan observasi dokumen kebijakan. Hasil penelitian menunjukkan bahwa kolaborasi yang terjalin melalui model pentahelix telah mampu meningkatkan kunjungan wisatawan dan efisiensi pengelolaan objek wisata, yang berdampak positif pada peningkatan retribusi dan pajak daerah. Meski demikian, masih terdapat hambatan berupa ketidaksinkronan regulasi antara pusat dan daerah serta keterbatasan infrastruktur pendukung. Penelitian ini merekomendasikan perlunya penguatan komitmen bersama dalam skema pembiayaan kolaboratif untuk menjamin keberlanjutan peningkatan PAD di masa depan.
FINANCIAL PERFORMANCE DETERMINANT AND ITS IMPACT ON REGIONAL ECONOMIC GROWTH OF TABALONG DISTRICT Maryani, Dedeh; Indrayani, Etin; Zulaika, Siti; Maemunah, Cucu
Jurnal Ilmu Pemerintahan Widya Praja Vol 51 No 1 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v51i1.5256

Abstract

The purpose of this research is to explanation of regional revenue and capital expenditure on regional financial performance and its impact on economic growth. A quantitative method with hypothesis testing through path analysis was employed. The research investigates four variables: regional revenue and capital expenditure as independent variables, regional financial performance as the intervening variable, and economic growth as the dependent variable. The sample comprises complete data over a ten-year period (2012–2023). The findings indicate that regional revenue and capital expenditure significantly influence regional financial performance, accounting for 74.30% of the variance, while regional financial performance strongly affects economic growth, contributing 81.00%. This study proposes a novel conceptual framework that integrates the dynamic interrelationships among these variables. It advances previous research by highlighting the collective and interdependent effects of fiscal factors on regional development, offering new theoretical insights and practical implications for regional policy and financial management. Keywords : Regional income, capital expenditure, regional financial performance , economic growth, new concept.
The Influence of Transformational Leadership, Work Culture, and Human Resource Quality on Employee Performance at the Ministry of Defense of the Republic of Indonesia: A Study in the Field of Planning Sianturi, Christopher H.; Maryani, Dedeh; Soemartono, Triyuni; Rachmatsyah, T. Herry
Coopetition : Jurnal Ilmiah Manajemen Vol. 17 No. 1 (2026): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/a2jey990

Abstract

The Ministry of Defense of the Republic of Indonesia (Kemhan RI) is required to ensure optimal employee performance in the face of an increasingly complex strategic defense environment. Various factors, including transformational leadership, work culture, and the quality of human resources influence this performance. This study aims to analyze the influence of these three variables on employee performance within the Ministry of Defense of the Republic of Indonesia. The study employs a mixed methods approach by integrating quantitative and qualitative data to achieve a comprehensive understanding. The study population consists of 227 employees, with a sample of 145 respondents selected via random sampling using the Slovin formula. Data were collected through questionnaires and interviews, then analyzed using SPSS 24 via validity and reliability tests, t-tests, and simple regression. The results indicate that transformational leadership, work culture, and human resource quality significantly influence employee performance. These findings confirm that improving performance requires an integrated approach through strengthening leadership, fostering an adaptive work culture, and continuously enhancing human resource competencies. This study recommends that the Indonesian Ministry of Defense develop transformational leadership programs, strengthen a collaborative work culture, and improve human resource quality through continuous training to support organizational performance effectiveness.