Article Per Year (5 Year)
p-Index From 2020 - 2025
2.439
P-Index
This Author published in this journals
All Journal Jurnal Mahasiswa Teknologi Pendidikan (JMTP) Indonesian Journal of Business and Entrepreneurship (IJBE) JOURNAL SCIENTIFIC OF MANDALIKA (JSM) GREENOMIKA EKONOMIKA45 Journal of Innovation in Management, Accounting and Business SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat Human Capital Development INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Jurnal Ragam Pengabdian
SULISTIOWATI
Unknown Affiliation
Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 26 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 26 Documents
Search

 1   2   3 
Analisis Kualitas Pelayanan Pada Resto Xyz Dengan Metode Statistik Deskriptif Sulistiowati
SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Vol. 4 No. 2 (2025): SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum, April 2025
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/seikat.v4i2.1639

Abstract

Resto XYZ merupakan salah satu rumah makan di Surabaya yang menyediakan makanan nusantara. Dengan maraknya rumah makan saat ini yang menyebabkan persaingan semakin ketat, maka Resto XYZ melakukan evaluasi terhadap kualitas pelayanan agar tetap diminati pelanggannya. Oleh sebab itu dalam penelitian ini dilakukan analisis kualitas pelayanan di Resto XYZ. Kualitas pelayanan mempunyai lima dimensi  yaitu Tangibles, Reliability, Responsiveness, Assurance, serta Empaty. Dengan penyebaran kuesioner kepada sampel sebanyak 105 responden pelanggan Resto XYZ, setelah diolah dan dianalisis dengan metode Statistik Deskriptif diperoleh hasil bahwa Dimensi Tangible memiliki rata-rata sebesar 3.67 artinya cenderung baik, namun ternyata responden ada yang menjawab tidak/kurang setuju untuk pernyataan Lahan parkir sudah mencukupi, artinya lahan parkir masih perlu diperluas. Untuk Dimensi Reliability memiliki rata-rata sebesar 3,55 artinya cenderung baik, namun masih perlu ditingkatkan karena masih ada pelanggan yang menjawab kurang setuju dengan pernyataan pada dimensi Reliability. Dimensi Responsiveness memiliki rata-rata sebesar 3.58 yang artinya cenderung baik, namun masih perlu ditingkatkan karena masih ada pelanggan yang menjawab kurang setuju dengan pernyataan pada dimensi Responsiveness. Dimensi Assurance memiliki rata-rata sebesar 3.79 yang artinya cenderung baik. Dimensi Empaty memiliki rata-rata sebesar 3.59 yang artinya cenderung baik. Secara keseluruhan nilai rata-rata kualitas pelayanan di Resto XYZ sebesar 3.59 artinya cenderung baik.
Penguatan Kompetensi Digital Bagi Tuna Karya dan Remaja Putus Sekolah di Kelurahan Wonorejo Sulistiowati; Lemantara, Julianto; Wardhanie, Ayouvi Poerna; Binawati, Lilis; Soebijono, Tony
Jurnal Ragam Pengabdian Vol. 2 No. 3 (2025): Desember (in progress)
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/m3r4vn97

Abstract

The digital competency strengthening program for school dropouts and unemployed youth in Wonorejo Village is a strategic effort to improve the quality of human resources in the digital era. This activity aims to equip participants with practical skills in Microsoft Office and productive internet use, as a foundation for entering the workforce and entrepreneurship. The training was conducted offline using the Direct Instruction method, where instructors delivered material in a structured manner through explanations, demonstrations, guided practice, and independent practice. The program was evaluated by distributing questionnaires to 18 training participants to assess its effectiveness. The results showed an average score of 4.58 on a five-point scale, falling into the "tend to strongly agree" category. This indicates that the Microsoft Office and internet use training was well implemented and had a positive impact on improving participants' skills and confidence. This program not only strengthens technical skills but also plays a crucial role in empowering school dropouts and unemployed youth to be more adaptable and competitive in facing the challenges of the digital workplace.
Efek Mediasi Adaptive Selling Behavior pada Pengaruh Stres Kerja dan Pengalaman Kerja Terhadap Kinerja Zulkifli; Christiana, Maria; Sulistiowati
Journal Scientific of Mandalika (JSM) e-ISSN 2745-5955 | p-ISSN 2809-0543 Vol. 6 No. 4 (2025)
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/10.36312/vol6iss4pp926-936

Abstract

This study aims to examine the effect of Job Stress, Work Experience, Adaptive Selling Behavior on Salesperson Performance at Anzon Toyota West Kalimantan Branch, using Adaptive Selling Behavior data as a Mediating Variable. Data was collected through questionnaires distributed to salespeople at Anzon Toyota West Kalimantan, especially at the branches of Anzon Toyota Pontianak, Anzon Toyota Singkawang and Anzon Toyota Sintang. Data analysis was performed using Partial Least Squares (PLS). The results showed that Job Stress has a positive and significant effect on Adaptive Selling Behavior, with a path coefficient of 0.215 or p-value (0.006 <0.05). Work Experience has a positive and significant effect on Adaptive Selling Behavior, with a path coefficient of 0.625 or p-value (0.000 <0.05). Job Stress has a positive and significant effect on salesperson performance with a path coefficient of 0.354 or p-value (0.000> 0.05). Work Experience has a positive and insignificant effect on salesperson performance with a path coefficient of 0.041 or p-value (0.789 <0.05). Adaptive Selling Behavior has a positive and significant effect on salesperson performance with a path coefficient of 0.438 or p-value (0.001 <0.05). Job Stress affects performance through Adaptive Selling Behavior with a mediation path coefficient of 0.094 or p-value (0.020 < 0.05). Work Experience affects performance through Adaptive Selling Behavior with a mediation path coefficient of 0.274 and p-value (0.005 < 0.05). These findings conclude that Anzon Toyota needs to further improve the skill and competency development program of salespeople, especially on the implementation of adaptive selling behavior, more proactive management of work stress and balancing work experience with knowledge and skills of salespeople.
The Factors Affecting Intention To Save at Indonesian Islamic Banks Using The Theory of Planned Behavior (TPB) Sulistiowati; Suwarsinah, Heny Kuswanti; Simajuntak, Megawati
Indonesian Journal of Business and Entrepreneurship Vol. 9 No. 1 (2023): IJBE, Vol. 9 No. 1, January 2023
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.9.1.91

Abstract

During the increasingly fierce competition in the Islamic finance industry, strategic steps are needed to increase public intention to save. This study aims to analyze the influence of shariah financial literacy, religiosity, attitudes, subjective norms, and behavior control on the intention to save at Indonesian Islamic Banks with the Theory of Planned Behavior (TPB) approach and formulate managerial implications for Indonesian Islamic Banks. This research was conducted on 200 respondents selected by voluntary sampling with Muslim criteria who had never had savings at Bank Syariah Indonesia and lived in the Greater Jakarta area. Data were collected online using a questionnaire and Structural Equation Modelling. The results showed that financial literacy has no significant effect on attitudes and behavior control; on the contrary, religiosity has a significant positive effect on attitudes and behavior control. Furthermore, subjective norms positively affect the intention to save but do not affect attitudes. On the other hand, attitude and behavior control significantly positively affect the intention to save. Based on the research results, Indonesian Islamic Banks can develop business by emphasizing the religiosity side to inspire people to prefer Islamic banks over conventional banks. Furthermore, Bank Syariah Indonesia should use social-environmental reference factors like friends and family. Keywords: Indonesian Islamic banks, intention to save, financial literacy, religiosity, theory of planned behavior
Analisis Pengaruh Efektasi Diri dan Pelatihan Kerja terhadap Kinerja Pegawai melalui Motivasi Kerja sebagai Variabel Mediasi di Unit Pelaksana Teknis Pengawasan dan Sertifikasi Benih (UPTPSB) Kalimantan Barat Ardanti, Farradina Putri; Sulistiowati; Komari, Nurul
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 20 No. 3 (2024): Agustus
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v20i3.1808

Abstract

Tujuan penelitian ini adalah untuk mengkaji dan menganalisis pengaruh efikasi diri dan pelatihan kerja terhadap kinerja karyawan dengan motivasi kerja sebagai variabel mediasi. Populasi dalam penelitian ini meliputi seluruh pegawai di Unit Pelaksana Teknis Pengawasan dan Sertifikasi Benih Provinsi Kalimantan Barat. Berdasarkan analisis menggunakan aplikasi SmartPLS 3.40 yang dilakukan terhadap data yang dikumpulkan dari 96 responden, ditemukan bahwa (1) efikasi diri berpengaruh signifikan terhadap perilaku motivasi kerja, (2) job training berpengaruh signifikan terhadap kinerja karyawan, (3) efikasi diri berpengaruh signifikan terhadap perilaku kinerja karyawan, (4) job training berpengaruh signifikan terhadap kinerja karyawan,  (5) motivasi kerja berpengaruh signifikan terhadap kinerja karyawan, (6) efikasi diri secara tidak langsung mempengaruhi kinerja karyawan melalui motivasi kerja, dan (7) pelatihan kerja secara tidak langsung mempengaruhi kinerja karyawan melalui motivasi kerja.
Pengaruh Iklim Organisasi dan Kompetensi Pegawai terhadap Kinerja Pegawai dengan Motivasi Kerja sebagai Variabel Intervening Fitria, Annisa; Sulistiowati; Fauzan, Rizky
INOVASI: Jurnal Ekonomi, Keuangan, dan Manajemen Vol. 20 No. 3 (2024): Agustus
Publisher : Fakultas Ekonomi dan Bisnis Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v20i3.1810

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Iklim Organisasi (X1) dan Kompetensi Pegawai (X2) terhadap Motivasi Kerja (Z) dan Kinerja Pegawai (Y) pada pegawai structural Dinas Kesehatan Kalimantan Barat. Penelitian ini merupakan penlitian asosiatif kausal dengan pendekatan kuantitatif. Teknik pengumpulan data menggunakan kuesioner pada 111 responden dan alat analisis yang digunakan yaitu SPSS 23. Penelitian ini menggunakan Uji regresi linier berganda.  Uji T (Uji Pengaruh Parsial) pada persamaan pertama menunjukkan bahwa variabel Iklim Organisasi (X1) dan Kompetensi Pegawai (X2) secara parsial memiliki pengaruh positif terhadap Motivasi Kerja (Z). Selanjutnya, pada persamaan kedua, variabel Iklim Organisasi (X1), Kompetensi Pegawai (X2), dan motivasi kerja (Z) secara parsial tidak berpengaruh terhadap Kinerja Pegawai (Y). Uji F (Uji Pengaruh Simultan) pada persamaan pertama menyatakan bahwa Iklim Organisasi (X1) dan Kompetensi Pegawai (X2) secara simultan berpengaruh terhadap Motivasi Kerja (Z). Pada persamaan kedua, variabel Iklim Organisasi (X1), Kompetensi Pegawai (X2), dan Motivasi Kerja (Z) secara simultan berpengaruh positif terhadap Kinerja Pegawai (Y).
Co-Authors , ANDREAN Agus Dwi Churniawan Ahmad Shalahuddin ANANG ZAENURI, MUHAMAD Angesti, Dyan Annisa Fitria Antok Supriyanto Aprilyandini, Kanti Ardanti, Farradina Putri Ayouvi Poerna Wardhanie Ayouvi Poerna Wardhanie Binawati, Lilis BIRLLIANTARI, FATICA Christiana, Maria Didit Anindita DIMAS SETIAJI, EKA DWI FIRMANSYAH, DENI Fauzan, Rizky HANA LUBIS, HUDA Henry Bambang Setyawan Heny Kuswanti Suwarsinah Julianto Lemantara Martinus Sony Erstiawan Mayang Sari NOVELA ROSADA, LINTANG Nurul Komari Paludi, Salman PUJI ARIYANA, ERNI PUSPITA DEWI, RATNA Simajuntak, Megawati SUTIKNO Titik Lusiani Titik Rosnani Tony Soebijono Tutut Wurijanto Wangi, Mega Pandan Zulkifli