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The Influence Of Destination Image, Smart Tourism Technology, Environmental Concern, And Destination Innovation On Experience Quality, Tourist Satisfaction, And Tourist Loyalty In Wonosobo Syafiq, Muchammad Syafiq Murtadho; Sarwoto
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 1 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i1.9169

Abstract

The purpose of this study is to measure the relationship between Destination Image, Smart Tourism Technology, Environmental Concern, Destination Innovation, Experience Quality, Tourist Satisfaction, and Tourist Loyalty. A quantitative approach was applied by collecting data from local tourists visiting tourist destinations in Wonosobo Regency. Data collection was conducted online by sending a questionnaire link to respondents. Structural Equation Modeling (SEM) was used for analysis in this study. The results showed that Destination Image, Smart Tourism Technology, Environmental Concern, Destination Innovation, Experience Quality, and Tourist Satisfaction have a significant impact on Tourist Loyalty to revisit tourist destinations in Wonosobo Regency. This study is expected to provide guidance to destination marketing managers to make their destinations sustainable by fostering visitor loyalty. To achieve this goal, The destination is suggested to leverage Destination Image, Smart Tourism Technology, environmentally friendly destinations, and innovation to enhance the quality of experiences and customer satisfaction, encouraging tourists to return.
Analisis Pengaruh Digitalisasi Terhadap Kepuasan Kerja dan Implikasinya pada Kinerja Pegawai di Dinas Komunikasi dan Informatika Kabupaten Serdang Bedagai M Dian Andika; Andy Wijaya Hasibuan; Cia Cai Cen; Sarwoto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 8 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i8.9541

Abstract

This study aims to analyze the influence of digitalization on job satisfaction and its implications for employee performance at the Communication and Informatics Office of Serdang Bedagai Regency. The sample in this study was 40 employees. The data analysis method used was the Structural Equation Model (SEM) based on Partial Least Squares (PLS). The analysis was conducted in three stages: the measurement model (outer model), the structural model (inner model), and hypothesis testing. The outer model was used to test the validity and reliability of indicators against latent variables. The inner model was used to examine the relationships between latent variables through the R² values. Hypothesis testing was conducted using a t-test to determine the significance of direct and indirect influences between variables. The results showed that digitalization significantly influenced job satisfaction and employee performance, but job satisfaction did not influence employee performance and was unable to mediate the relationship between digitalization and employee performance.