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All Journal JURNAL ITENAS REKAYASA REKA INTEGRA INAQUE: Journal of Industrial & Quality Engineering Eastasouth Journal of Effective Community Services Jurnal Pengabdian West Science
Sugih Arijanto
Institut Teknologi Nasional Bandung
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences

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Journal : JURNAL ITENAS REKAYASA

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Peningkatan Employee Engagement Pegawai Perguruan Tinggi X Yuniati, Yoanita; Arijanto, Sugih
JURNAL ITENAS REKAYASA Vol 18, No 1 (2014)
Publisher : Jurnal ITENAS Rekayasa

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Abstract

ABSTRAKPerguruan tinggi X merupakan salah satu Perguruan Tinggi Swasta (Institut) di Bandung. Dosen dan pegawai nonakademik merupakan bagian dari Institut yang memiliki peranan penting dalam pencapaian tujuan Institut. Tujuan tersebut akan tercapai apabila didukung produktivitas yang tinggi dari para dosen dan pegawai nonakademik. Penelitian diawali dengan melakukan pengukuran employee engagement berdasarkan Development Dimension International (DDI) dan National Institute of Standards Technology (NIST). Jumlah sampel penelitian adalah 74 dosen tetap, serta 116 pegawai nonakademik di perguruan tinggi tersebut. Hasil penelitian menunjukkan nilai tingkat engagement (skala 1-4) dosen adalah 2,85 dan untuk pegawai nonakademik adalah 2,79. Hal ini menunjukkan para dosen dan pegawai nonakademik belum mencapai tingkat engaged yang tinggi. Item employee engagement dengan nilai indeks terendah adalah mengenai perlakuan yang adil, pertanggungjawaban, dan umpan balik dari hasil pekerjaan. Usulan untuk peningkatan employee engagement terkait item-item tersebut adalah evaluasi sistem penilaian kinerja, penerapan sistem disiplin pegawai, serta pemberian reward untuk pegawai yang berprestasi.Kata kunci: employee engagement, dosen, pegawai nonakademik.ABSTRACTUniversity X is one of private universities in Bandung. Lecturers and non-academic employees are part of the Institute who have an important role in achieving the goals of the Institute. The objectives will be achieved if supported by high productivity of the faculty and non-academic employees. The study has been begun by measuring employee engagement based on Development Dimension International (DDI) and the National Institute of Standards Technology (NIST). The samples consisted of 74 lecturers and 116 non-academic staff. The results show the value of the level of engagement (scale 1-4) lecturer is 2.85 and for non-academic employees is 2.79. This shows that the lecturers and non-academic employees have not reached the high level of engaged. Employee engagement items with the lowest index value is about fair treatment, accountability, and feedback from the job. Proposal to increase employee engagement related to these items are the evaluation of the performance appraisal system, employee discipline system implementation, as well as the reward system for excellent employees.Keywords: employee engagement, lecturer, non-academic employees.
Rancangan Sistem Perangkat Lunak untuk Internal Assessment Pengukuran Kinerja MBCfPE Berbasis KPKU - BUMN Nugraha, Cahyadi; Arijanto, Sugih
JURNAL ITENAS REKAYASA Vol 18, No 1 (2014)
Publisher : Jurnal ITENAS Rekayasa

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Abstract

ABSTRAKMalcolm Baldrige Criteria for Performance Excellence (MBCfPE) merupakan salah satu alat yang dapat digunakan untuk melakukan pengukuran kinerja organisasi. Proses assessment resmi atau certified penerapan MBCfPE membutuhkan biaya yang mahal. Perusahaan yang akan diases secara resmi dapat melakukan persiapan berupa internal assessment. Begitu pula bagi perusahaan-perusahaan, terutama perusahaan kecil – menengah, yang tidak menyediakan anggaran khusus untuk certified assessment dapat tetap mengetahui performansi perusahaannya untuk mencapai kinerja yang ekselen melalui internal assessment. Internal assessment merupakan proses pengukuran kinerja perusahaan yang dilakukan oleh perusahaan oleh expert internal yang memahami konsep MBCfPE. Namun, bagi perusahaan yang baru menerapkan MBCfPE dan belum memiliki certified examiner, maka internal assessment merupakan suatu masalah terutama dalam menentukan score atau nilai dan menemukenali apa strengths dan opportunities for improvement perusahaan sebagai bahan evaluasi perbaikan kinerja. Untuk membantu perusahaan maka penelitian ini menghasilkan sistem perangkat lunak yang dapat membantu perusahaan dalam melakukan internal assessment. Proses scoring di dalam sistem perangkat lunak ini dirancang berbasis Kriteria Pengukuran Kinerja Unggul (KPKU) yang dikembangkan dan diterapkan oleh Kementerian Badan Usaha Milik Negara (BUMN) untuk seluruh BUMN. KPKU dikembangkan oleh Kementerian BUMN dari MBCfPE untuk mempermudah melakukan evaluasi, terutama bagi BUMN yang masih dalam tahap awal penerapan MBCfPEKata kunci: Pengukuran kinerja, internal assessment, MBCfPE, KPKU-BUMN, perangkat lunak.ABSTRACTMalcolm Baldrige Criteria for Performance Excellence ( MBCfPE ) is a tool for measuring the performance of the organization. Official or certified assessment process MBCfPE application is expensive. Companies that will be formally assessed have to make preparations in the form of internal assessment. On the other hand, for companies, especially small companies - medium, which does not provide a specific budget for certified assessment can keep track of the performance of the company to achieve performance excellence through internal assessment. Internal assessment is the process of measuring the companies performance that carried out by the company by internal experts who understand the concept MBCfPE. However, for companies that begin applying MBCfPE and or don’t have a certified examiner, the internal assessment is a problem, especially in determining the scores and identify what strengths and opportunity for improvement company as a performance improvement evaluation. To help companies, this study generates a software system that can assist companies in conducting internal assessment. Scoring process in the software system is designed based Superior Performance Measurement Criteria (Kriteria penilaian Kinerja Unggul-KPKU) developed and implemented by the Ministry of State Owned Enterprises (SOEs) or Badan Usaha Milik Negara -BUMN. KPKU developed facilitate the evaluation, especially for BUMN that are still in the early stages of implementation MBCfPEKeywords: Performance Measurement, Internal Assessment, MBCfPE, KPKU-BUMN, Software
Rumusan Alternatif Strategi CV. X dalam Menghadapi Persaingan Industri -, Rispianda; Puspitaningsih, Ratna; Arijanto, Sugih
JURNAL ITENAS REKAYASA Vol 18, No 1 (2014)
Publisher : Jurnal ITENAS Rekayasa

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Abstract

ABSTRAKCV. X merupakan suatu perusahaan tas yang mengalami penurunan penjualan jika dibandingkan dengan dua perusahaan pesaing utama. Untuk dapat terus bertahan dan berkembang, perusahaan tersebut membutuhkan strategi baru. Pemilihan strategi yang dapat dilakukan didasarkan pada alternatif strategi yang telah dikembangkan. Pada penelitian ini, alternatif strategi dirumuskan dengan menggunakan pendekatan: analisis GE (General Electric); analisis BCG (Boston Consulting Group), dan analisis SWOT. Hasil dari penelitian ini menunjukkan bahwa alternatif strategi yang diusulkan lebih terstruktur untuk dilakukan oleh perusahaan.Kata kunci: analisis General Electric, analisis Boston Consulting Group, analisis SWOTABSTRACTCV. X is a bag company that experienced a decrease in sales when compared to the two main competitors. To be able to continue to survive and improve, the company needs a new strategy. The selection strategy to do based on alternative strategies have been developed. In this study, an alternative strategy is formulated using the approach: analysis of GE (General Electric); analysis of BCG (Boston Consulting Group), and a SWOT analysis. The results of this study indicate that the proposed alternative strategy is more structured to be done by the company.Keywords: GE analysis, BSG analysis, SWOT analysis
Co-Authors Abu Bakar Adhiguna Prajna Restyananda Ali Djamhuri Ambar Harsono Andini I. Fajarwati, Andini I. ANDRI RAHADIAN PERDANA Andri Satriadi Arfansa, M Gia Arie Desrianty Ario Teguh Prasetya Aryadi Septerawan Prawira ATHINA SAKINA RATUM Azima, Fahrizal Caecilia Sri Wahyuning Cahyadi Nugraha Dameria Yuniarti, Dameria Darmawan, Nazwa Aulia Dede Ahmad Fikri Derry Fitriani Putri, Derry Fitriani Desmont Dioh, Desmont Devi Lisnawati Dewi Ratnasari Erick Rachman Adiprawira Erwin Sukmana, Erwin Farah Chandra Dewi FEBRINA NASTITI Fidi Fitriadi Fithri Hidayani Megantari, Fithri Hidayani GINA RAHAYU WARDIANI GITA PERMATA LIANSARI Handry Hidayat Harsono Taroepratjeka Helena Lengkong, Grace Monica Hendro Prassetiyo INDRA RUSNADI Irfan Ali Arsyil Majid, Irfan Ali Arsyil Irvan Herdiana Iwan Inrawan Wiratmadja Kusmaningrum Leksananto Lisye Fitria Lulu Nur Fitriani, Lulu Nur Lydia Magdalena MARDIA HANIM Muhammad Farhanul Khairan Muhammad Hafidz Hadrian, Muhammad Hafidz Muhammad Ihsan Azmi, Muhammad Ihsan Muhammad Qurniawan Mukti, Yoanita Yuniati Mulqi, Selvi Aulia Nadya Putri Utami Nafeesa Tanty Harsha Nia Daniyanthi Nirwan, Nia Daniyanthi Nurfitriani Inayah, Nurfitriani Nurhayati Rahman Putra, Nurhayati Rahman Nurina Khoirunisa Nusantari, Nurina Khoirunisa Pandu Djati Sentano, Pandu Djati Rachman, Rubby Nur RADEN DANI TRISNADI SIDHARTA Ratna Puspitaningsih Regi Mayani, Regi Rima Novyani Putri, Rima Novyani Rispianda - RITA GUNTARI Rizky Aditya Rizky Junjunan Purbajati RURIN MIRA NINDYA Ryan Ramadhan Sanjaya Sadhitia Noselly Putri Sandy Tyas Ismoyojati SRI SUCI YUNIAR Tany Triwahyuni Apandi, Tany Triwahyuni Tria Nur Azizah Valiana Novani Prayitno W, Fikki Riezky Wisnu Novrianto Yanti Helianty Yoanita Yuniati Yuniar Yuniar