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Analisis Pengaruh Service Quality, dan Brand Image terhadap Customer Loyalty pada BMT NU Pragaan Moh. Helmi Hidayat; Muhibbuddin
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 2 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i2.22564

Abstract

Abstract This study aims to determine the soundness of sharia business units (UUS) registered with the Islamic Financial Services Authority for 2019-2021 using the RGEC method (Risk Profile, Good Corporate Governance, Earnings, and Capital). This research method used in research is descriptive quantitative method. BMT NU Pragaan has relatively few and fixed products, marketing strategies that are still local, and competition is quite tight causing BMT NU Pragaan to only be known by some people in general. In addition, since the Corona Virus Disease 2019 (Covid-19) pandemic until now, BMT NU Pragaan has only thought about how to keep the financial institution from declining. Service quality and brand image are important to be applied by BMT NU Pragaan to increase customer loyalty, because the application of good service quality and brand image will create satisfaction for its members. Then from that sense of satisfaction, customers or members will become loyal. The purpose of this study is to first test and analyze the effect of Service Quality on Customer Loyalty at BMT NU Pragaan. Second, to test and analyze the effect of Brand Image on Customer Loyalty at BMT NU Pragaan. This research uses a quantitative approach. The type of data used is primary data obtained through questionnaires, with the sampling technique used is non-probability sampling with a sample of 75 customers. The data analysis method uses multiple linear regression methods, classical assumption tests, f-tests and t-tests. The results of research data management show that the results of the -f test obtained the value of the independent variables X1 (Service Quality) and X2 (Brand Image) simultaneously have a positive and significant effect on the dependent variable (Customer Loyality), where fcount> ftabel and a significant value of 0.000 <0.05. this shows that the Service Quality (X1), Brand Image (X2) variables simultaneously have a significant effect on Customer Loyality (Y). The t-test results obtained by the Service Quality variable value show a significant value of 0.036 <0.05. So it can be concluded that Service Quality has a positive and significant effect on Customer Loyalty. The obtained value of the Brand Image variable shows a significant value of 0.066 <0.05. So it can be concluded that Brand Image has a positive and insignificant effect on Customer Loyalty. Keywords: Service Quality, Brand Image, and Customer Loyalty
Pelatihan dan Pendampingan Teknis Perawatan Pompa Sumur Dalam di Desa Luthu Lamweu, Kecamatan Sukamakmur, Kabupaten Aceh Besar, Provinsi Aceh Zulfadhli; Husni; Sabri; Muhibbuddin; Bahtiar, Dandi
Kawanad : Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 2 (2023): October
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/kjpkm.v2i2.161

Abstract

This community service aims to improve care, maintenance and repair of submersible water pumps spread across Gampong Luthu Lamweu, Aceh Besar Regency, Aceh Province. Activities begin with the preparation stage, site feasibility survey, identification of problems with partners, implementation of activities, as well as socialization and evaluation of results. Problem identification is carried out through maintenance, upkeep and repair steps for water pumps, which are delivered through training and technical assistance by the PKM implementation team to participants, with the aim of ensuring that participants are able to independently manage and maintain the water pump system. The repair process focuses on components that can be repaired, while for damaged components, they are replaced with new spare parts. Evaluation is carried out at the final stage of activities to ensure that the water pump is functioning optimally and water distribution is running normally, so that the availability of water for agricultural and rice field needs can be guaranteed. This activity was carried out successfully, as evidenced by the appreciation received from the participants, especially local farmer groups, which showed their level of satisfaction and pride in their success in independently managing the maintenance and repair of water pumps.
Identifikasi Calon Petani Nilam Untuk Pengembangan Budidaya Nilam Berkelanjutan di Kabupaten Aceh Besar Fadilla, Meutia; Putera, Muzakkir; Erwan, Friesca; Ulya, Zaudhatul; Sawitri, Yulia; Maizi, Hazful; Malahayati, Aisyah Juliawulan; Zulfan; Hifnalisa; Muhibbuddin
Kawanad : Jurnal Pengabdian kepada Masyarakat Vol. 3 No. 2 (2024): October
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/kjpkm.v3i2.222

Abstract

The sustainable patchouli cultivation development program aims to promote community-driven agricultural practices through academic support from higher education institutions. Implemented in Teuladan Village, Aceh Besar Regency, the program utilizes the Triple Helix collaboration model, engaging academia, the community, and industry to ensure long-term sustainability. By employing a participatory approach, the initiative provides mentoring activities, including training on cultivation techniques, land management, and market dynamics for patchouli oil. Prospective farmers are selected through the CFCL (Candidate Farmers and Candidate Locations) questionnaire, which evaluates readiness based on skills, institutional organization, availability of extension workers, use of fuel for oil distillation, and commitment levels. The program aims to enhance farmers' knowledge and skills in producing high-quality patchouli, with a focus on Aceh Besar and extending across the Aceh region. By fostering sustainable agricultural practices and improving production quality, the initiative seeks to elevate community welfare and support the economic resilience of rural areas.
Optimalisasi Performa Sistem Tegangan dengan Pemasangan Kapasitor Bank pada Pembangkit Listrik Tenaga Uap (PLTU) Nagan Raya Syukri, Mahdi; Suriadi; Sara, Ira Devi; Siregar, Ramdhan Halid; Muhibbuddin; Masri
Journal of Engineering and Science Vol. 2 No. 1 (2023): January-June 2023
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/jes.v2i1.165

Abstract

This research aims to optimize the performance of the voltage system at the Nagan Raya Steam Power Plant (PLTU) by installing capacitor banks. Capacitor banks are integrated into the system to increase voltage stability, reduce power losses, and increase energy efficiency in PLTUs. The research method involves analyzing the existing voltage system, designing the capacitor bank installation, and evaluating the system performance after installation. It is hoped that the results of this research can make a positive contribution in improving the performance of PLTU Nagan Raya and overall energy efficiency.
Effect of Maleic Anhydride Polypropylene on Flexural Properties of Hybrid Kenaf - Sugar Palm Fibre Reinforced Polypropylene Composites Bachtiar, Dandi; Siregar, Januar Parlaungan; Iqbal, Mohd; Masri; Zulfadhli; Muhibbuddin
Journal of Engineering and Science Vol. 2 No. 2 (2023): July-December 2023
Publisher : Yayasan Kawanad

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56347/jes.v2i2.169

Abstract

This study was focused on the characterize the hibridisation of kenaf and sugar palm fibre in reinforcing the polypropylene matrix. Addition of MAPP (Maleic Anhydride Polypropylene) was used as compatibilizing agent with variation of 2%, 3% and 5%. The specimen materials were prepared with 30% amounts of fibres while the ratios between kenaf and sugar palm fibre are 10:20, 15:15 and 20:10. The composites were fabricated using melt mixer technique and followed by compression molding process. The specimens were cut according ASTM Standard D790 for conducting the flexural testing. After testing done, the results shown that flexural strength of composites tend to decreased when the content of MAPP increased. The ultimate flexural strength was attained at 2% MAPP addition of the hybrid composites with 20% kenaf fibres. Among the composites with different ratios, the hybrid composites that contain more kenaf fibres exhibit the higher value in flexural strength than the composites that contain more sugar palm fibres.
The Impact of Project Based Learning with Aquascapes on Metacognitive Skills and Learning Outcomes in Ecosystem Lesson Murisqa, Linda; Muhibbuddin; Safrida; Nurmaliah, Cut; Abdullah
Jurnal Penelitian Pendidikan IPA Vol 10 No 12 (2024): December
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v10i12.8386

Abstract

This study aims to determine the effect of the Project-Based Learning (PjBL) model based on aquascape media on students' metacognitive abilities and learning outcomes in ecosystem material. The research used a Pretest-Posttest Control Group experimental design, consisting of control and experimental classes. The population of the study included 241 tenth-grade students at SMAN 1 Idi Rayeuk, with a sample of 68 students determined through random sampling techniques. Data on metacognitive abilities were collected using a metacognitive state inventory, while learning outcomes were measured using written tests. Data analysis employed the Independent-Sample T test to analyze the impact of the PjBL model based on aquascape media on metacognitive abilities and learning outcomes. The results showed that the PjBL model had a significant effect on metacognitive abilities with a p-value of 0.030 (p < 0.05), as well as a significant effect on learning outcomes with a p-value of 0.000 (p < 0.05). In conclusion, the PjBL model based on aquascape media has a positive effect on enhancing students' metacognitive abilities and learning outcomes in ecosystem material.
Identifikasi Calon Petani Nilam untuk Pengembangan Budidaya Nilam Berkelanjutan di Kabupaten Aceh Besar Fadilla, Meutia; Erwan, Friesca; Putera, Muzakkir; Ulya, Zaudhatul; Sawitri, Yulia; Maizi, Hazful; Malahayati, Aisyah Juliawulan; Zulfan; Hifnalisa; Muhibbuddin
Nawadeepa: Jurnal Pengabdian Masyarakat Volume 3, No 4 (2024): December
Publisher : Pencerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58835/nawadeepa.v3i4.401

Abstract

The sustainable patchouli cultivation development program aims to promote community-driven agricultural practices through academic support from higher education institutions. Implemented in Teuladan Village, Aceh Besar Regency, the program utilizes the Triple Helix collaboration model, engaging academia, the community, and industry to ensure sustainability. Employing a participatory approach, the initiative includes mentoring activities such as training on cultivation techniques, land management, and market dynamics for patchouli oil. Prospective farmers are selected through the CFCL (Candidate Farmers and Candidate Locations) questionnaire, which evaluates readiness based on skills, institutional organization, availability of extension workers, use of fuel for oil distillation, and commitment levels. The program aspires to enhance farmers’ knowledge and skills in producing high- quality patchouli, particularly in Aceh Besar and broadly across the Aceh region. By fostering sustainable agricultural practices and improving production quality, the initiative aims to elevate community welfare and support the economic sustainability of rural areas.
Peningkatan Keterampilan Dalam Mengembangkan Varian Produk Kebaya Berbasis Rental Busana Erni, Erni; Anggraini, Yudhistira; Rambe, Armaini; Tristantie, Nining; Harmen, Hilma; Muhibbuddin
Amal Ilmiah: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 3 (2025)
Publisher : FKIP Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36709/amalilmiah.v6i3.681

Abstract

Kebaya merupakan busana nasional wanita Indonesia yang mencerminkan keanggunan, keindahan, dan identitas budaya bangsa yang memiliki nilai estetika tinggi. Seiring meningkatnya permintaan kebaya dengan desain modern, kreatif, dan inovatif, peluang usaha penyewaan busana menjadi semakin menjanjikan di tengah pesatnya perkembangan industri mode dan ekonomi kreatif. Program Kemitraan Masyarakat (PKM) ini bertujuan untuk meningkatkan keterampilan, kreativitas, produktivitas, dan daya saing mitra NF Gallery dalam mengembangkan berbagai varian produk kebaya berbasis rental busana yang memiliki nilai jual tinggi. Metode pelaksanaan kegiatan meliputi penyuluhan, pelatihan teknis, pendampingan intensif, serta evaluasi hasil kegiatan secara sistematis dan terukur. Materi pelatihan mencakup pengembangan desain kebaya, pembuatan pola, teknik pemotongan dan penjahitan, proses finishing, quality control, serta strategi pemasaran digital melalui platform media sosial. Hasil kegiatan menunjukkan peningkatan kemampuan mitra dari 51,5% menjadi 82% setelah pelatihan. Program ini berhasil meningkatkan kapasitas teknis, kreativitas, profesionalisme, serta kemandirian mitra dalam mengembangkan usaha kebaya berbasis rental busana yang inovatif, adaptif, dan berkelanjutan.
DESIGN OF LOCAL WISDOM-INTEGRATED ACEH SONGKET WEAVING-MAKING TEXTBOOKS Erni; Armaini Rambe; Halimul Bahri; Muhibbuddin; Novita
Jurnal PAJAR (Pendidikan dan Pengajaran) Vol. 7 No. 3 (2023): May
Publisher : Laboratorium Program Studi Pendidikan Guru Sekolah Dasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33578/pjr.v7i3.9423

Abstract

Culture that is inherited hereditarily and takes place in certain local areas is an invaluable heritage, one of which is the weaving culture in Aceh Besar District of Aceh Province. The lack of young generation’s interest to sustain weaving activity is concerned with the existence of Aceh Songket weaving, which contains various philosophical meanings in the future. Through education, it should be a relay to maintain the culture of weaving in Aceh Province so that it becomes the identity of the Aceh people. The research in this article aims to design and determine the feasibility of the media, practicality, and effectiveness of the Aceh Songket Weaving-making textbook media integrated with local wisdom. The development of textbook media uses a 4-D development model. The results of the validity testing validated by material experts and media experts indicate a score of 91.5%, in which the considered aspects are categorized as very valid; the practicality testing indicates 80% in the practical category, and the effectiveness testing on students’ performance aspects indicates a score of 80 in the good criteria. Along with the data, it can be concluded that textbooks are feasible to use in learning.