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Journal : Human Capital Development

PENGARUH PELATIHAN DAN MOTIVASI MELALUI KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA DEPARTEMENT PRODUKSI DI PT. LION BOGA Sulistiana Qonik Aturrohma; Bonifasius MH Nainggolan
Human Capital Development Vol 9 No 1 (2022): HUMAN CAPITAL DEVELOPMENT
Publisher : LPPM Universitas Asa Indonesia

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Abstract

Tujuan penelitian ini adalah untuk mengetahui bagaimana pengaruh pelatihan dan motivasi melalui kepuasan kerja terhadap kinerja karyawan department produksi di PT. Lion Boga. Populasi dalam penelitian kali ini adalah Staff department produksi di PT. Lion Boga. Pada penelitian ini sampel yang dikumpulkan melalui metode purposive sampling. Pengambilan sampel terdiri dari 200 staff sebagai reponden. Penelitian ini juga menggunakan PLS-SEM 3 sebagai teknik pengolahan data. Hasil dari pengujian hipotesis menunjukkan bahwa pelatihan memberikan hasil positif tetapi tidak memberikan hasil signifikan terhadap kinerja, sedangkan hasil yang mendapatkan nilai positif dan juga adanya signifikan merupakan hasil dari pelatihan yang dilakukan mediasi oleh kepuasan terhadap kinerja. Motivasi juga memberikan hasil positif yang memiliki pengaruh dan signifikan terhadap kepuasan dan juga kinerja. Sebagai halnya dengan hasil kepuasan kerja memberikan hasil yang positif dan signifikan terhadap kinerja. Hasil penelitian yang didapatkan bahwa PT. Lion Boga dapat melakukan perbaikan dan evaluasi pada variable pelatihan.
Pengaruh Kualitas Produk, Persepsi Harga Dan Promosi Terhadap Keputusan Pembelian Di Kopi Kenangan Ruko Muara Karang Mochammad Aditya Safar; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 1 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This study aims to determine the effect of product quality (X1), price perception (X2), and promotion (X3) on purchasing decisions (Y) partially and together on Kopi Kenangan Ruko Muara Karang. The sampling technique used in this study was purposive sampling using SmartPLS 3.0 and processing the data using PLS-SEM Path Analysis. The sample used was the consumers of Kopi Kenangan, Ruko Muara Karang, as many as 220 respondents. The results of the analysis obtained from this study are that the perception of price and promotion has a significant effect on purchasing decisions, while there is no significant effect on product quality variables on purchasing decisions.
PENGARUH SUASANA, PERSEPSI HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN DI NIKU COFFEE PONDOK INDAH Rehan Verka Ananda; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 1 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This study aims to find out how the atmosphere of Niku Coffee Pondok Indah, price perceptions, and product quality affect customer purchasing choices. This study uses a quantitative methodology. Participants in this study were customers of Niku Coffee Pondok Indah. An accidental sampling approach, which selects a sample by chance from the available sample units, is used to collect the research sample. In this study, a total of 183 individuals were used as respondents. Because the dependent variable is more than one, the data is collected by distributing questionnaires, and data analysis uses multiple linear regression techniques. The findings from this study indicate that the atmosphere, perceived price, and product quality partially or simultaneously affect the purchase choice at Niku Coffee Pondok Indah.
PENGARUH SUASANA TOKO, PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DI MALL BAYWALK PLUIT JAKARTA Aminuddin Tambunan; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 2 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

The purpose of this research is to determine the role of store atmosphere, promotions and service quality in increasing consumer satisfaction at Baywalk Pluit Mall, Jakarta. This research uses a quantitative approach in the form of a survey, with 100 consumers. Purposive sampling was used to identify respondents by distributing questionnaires to consumers who had visited more than once. Instrument measurement using a Likert scale refers to research variables and indicators. Data analysis uses multiple linear regression analysis with the help of SPSS 26 software. Research findings show that store atmosphere has a positive and significant effect on consumer satisfaction, the same thing happens with promotions and service quality. These results also show that the combination of the three variables significantly influences consumer satisfaction. Of the three variables studied, promotion is the most dominant factor influencing satisfaction, next is shop atmosphere and last is service quality. The three variables, namely atmosphere, promotion and service quality have a significant simultaneous effect on consumer satisfaction at the same time.
Pengaruh Citra Destinasi, Kualitas Pelayanan, dan Promosi Terhadap Keputusan Berkunjung ke Objek Wisata Ecopark Ancol Heurnius Timotius; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 3 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

The purpose of this study is to determine the influence of the destination image, service quality, and promotion on visiting decisions. The sampling technique used in this research is an accidental sampling technique with quantitative methods. The population in this study were tourists who visited Ecopark Ancol. Sample data was obtained through a questionnaire that had been tested for validity and reliability which was then distributed to Ecopark Ancol visitors. The final data sample used in this research was 100 respondents. This research uses a multiple linear regression analysis method which is processed with the help of SPSS version 29 software. Based on the analysis of multiple linear regression models, it was discovered that the variables of destination image (X1), service quality (X2) and promotion (X3) had a positive and significant impact on the visit decision (Y) at Ecopark Ancol, both partially and simultaneously
Pengaruh Kualitas Pelayanan, Promosi dan Citra Merek Terhadap Keputusan Pembelian di The Tribrata Dharmawangsa Jakarta Triyanto; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 3 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

This study aims to determine the role of service quality, price perception, and customer experience on customer satisfaction. The sample technique used in this study is a purposive sample method with the number of respondents to the final sample being 70 people. Based on the sampling method set, the study was conducted through a survey of The Tribrata Dharmawangsa Jakarta consumers who had stayed at least ones. The data analysis method was carried out by multiple linear regression analysis with the help of SPSS software version 25. After going through the examination of classical assumptions in multiple linear regression models, the results showed that service quality had a positive and significant effect on buying decision at The Tribrata Dharmawangsa Jakarta. The same results were also obtained for promotion variables. These two variables together have a significant effect on buying decision. Of the three variables studied, the most dominant service quality factor determines buying decision, followed by promotion and brand image.
Kualitas Pelayanan, Citra Merek Dan Persepsi Harga Terhadap Kepuasan Pelanggan Di Gallery Restoran Hotel Redtop Jakarta Ivan Novianto; Bonifasius MH Nainggolan
Human Capital Development Vol 10 No 3 (2023): Human Capital Development
Publisher : LPPM Universitas Asa Indonesia

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Abstract

The purpose of this research is to determine the influence of service quality, brand image and price on customer satisfaction. The data analysis method used is multiple linear regression analysis using SPSS 26 software to process the data. This research uses quantitative methods, by distributing questionnaires through surveys given to customers. In this research, a purposive sampling method was used (randomly) with a total of 80 customers who made purchases at the Gallery Restaurant Redtop Hotel Jakarta. The research results show that service quality (X1) has no effect on customer satisfaction, while brand image (X2) and price (X3) partially have a positive effect on customer satisfaction (Y). The research results also show that these three variables simultaneously have a positive effect on customer satisfaction.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL , KOMPENSASI DAN MOTIVASI TERHADAP KEPUASAN KERJA KARYAWAN DI PERUMDA Altiaro, Salas; Nainggolan, Bonifasius
Human Capital Development Vol 11 No 3 (2024): Human Capital Development
Publisher : Human Capital Development

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Abstract

Air merupakan unsur vital bagi keberadaan manusia, hewan, dan tumbuhan. Air bersih sangat penting untuk semua aktivitas kehidupan manusia. Mengingat pentingnya air yang tidak tercemar bagi kesejahteraan manusia, keberadaan air yang tidak terkontaminasi merupakan syarat mutlak bagi kehidupan yang sehat dan berkembang. Di daerah perkotaan, terutama selama periode globalisasi, ketika ekspansi populasi sangat cepat, semakin sulit untuk mengakses air bersih yang memenuhi peraturan kesehatan. Permintaan air oleh manusia selalu meningkat. Air sangat penting untuk beberapa fungsi dalam tubuh manusia, seperti mendorong pertumbuhan dan pembersihan tubuh. PERUMDA didirikan untuk memenuhi kebutuhan air bersih di Jakarta, khususnya di Jakarta Barat.motivasi berasal dari kebutuhan yang menghasilkan keinginan dan mendorong tindakan, yang pada akhirnya mengarah pada keputusan bagi seorang individu.