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Journal : Jurnal Bisnis, Manajemen, dan Ekonomi

Pengaruh Kualitas Pelayanan dan Lingkungan Fisik Terhadap Kepuasan Konsumen pada Cafe Unsilent Palembang Novita Damayanti; Muhammad Wadud; Roswaty Roswaty
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 1 No. 1 (2020): Jurnal Bisnis, Manajemen, dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v1i1.22

Abstract

This study aims to investigate the effects of service quality and physical environment on customer satisfaction at the Unsilent Cafe Palembang. Based on the Slovin formula, this study used 99 samples with an accidental technique from a population of 7,710. Data were collected through documentation and questionnaires and analysed using multiple linear regression on SPSS. The results uncover that service quality and physical environment have a positive and significant effect on customer satisfaction. The correlation coefficient (R) of 0.749 proves that service quality and the physical environment have a strong relationship with customer satisfaction. The coefficient of determination (R2) of 0.561 indicates that the contribution of service quality and physical environment explains consumer satisfaction by 56.1%.
Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan PT. Jico Agung Palembang Ria Purnama Sari; Roswaty Roswaty; Kurniawan Kurniawan
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 1 No. 1 (2020): Jurnal Bisnis, Manajemen, dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v1i1.23

Abstract

This study aims to investigate the influence of work environment on the performance of the employees of PT Jico Agung Palembang. Data obtained from 58 respondents consisting of leaders and all employees of PT Jico Agung Palembang. Data were collected through interviews, observations, and questionnaires and analysed using simple linear regression on SPSS. The results reveal that work environment has a positive and significant effect on performance. The relationship between work environment and performance is strong as indicated by the correlation coefficient of 73.5%. The determination test of 0.541 proves that the work environment affects performance by 54.1% and the remaining 45.9% is influenced by other variables outside of this study.
Pengaruh Return on Asset dan Debt to Equity Ratio Terhadap Nilai Perusahaan Subsektor Makanan dan Minuman di Bursa Efek Indonesia Annisa Juliartha Maharani; Roswaty Roswaty; Endah Dewi Purnamasari
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 2 No. 1 (2021): Jurnal Bisnis, Manajemen, dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v2i1.412

Abstract

This study aims to measure the effects of return on assets (ROA) and debt to equity ratio (DER) on the firm value of the food and beverage sub-sector companies for the period 2016-2019. The total population was 26 and the final sample was 11 selected deploying purposive sampling technique. Financial report data were collected from www.idx.com. This study applied the multiple linear regression method to analyze data. The measurement results evidence that partially ROA has a significant effect while DER has no significant effect on firm value. Simultaneously, ROA and DER have no significant effect on firm value.  
Pengaruh Strategi Promosi Melalui Social Media Terhadap Keputusan Pembelian : Studi Kasus Pada Rumah Makan Seblak Nampol Di Masa Covid-19 Adikah Soekarman; Roswaty Roswaty; Meilin Veronica
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 2 No. 3 (2021): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v2i3.425

Abstract

This study aims to analyze the effect of promotional strategies through social media on purchasing decisions (a case study of the Seblak Nampol restaurant during the Covid-19 period). The data used in this study were obtained from interviews and questionnaires filled out by 86 respondents. The research method used is simple linear regression analysis. The research results prove that promotion through social media has a significant positive effect on purchasing decisions. This research is expected to become additional literature on the topic of promotion through social media and help companies better understand consumer purchasing decisions
Pengaruh Disiplin dan Pelatihan Kerja Terhadap Produktivitas Kerja Karyawan Pada Kantor Otoritas Jasa Keuangan Regional 7 Sumbangsel Eka Damayanti; Hj. Luis Marnisah; Roswaty Roswaty
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 2 No. 3 (2021): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to investigate the effects of discipline and job training on employee work productivity at the Regional Financial Services Authority Office 7 of Sumbagsel. The sample was selected using the saturated sample technique. Data of 60 respondents were collected through interviews and questionnaires. This study implemented the multiple linear regression method to analyze data. The finding prove that partially, each discipline and job training has a positive and significant effect on employees' productivity. This research can provide benefits for the Regional Financial Services Authority Office 7 of Sumbagsel. To increase employees' productivity, the institutional leader should optimize the discipline and job training factors