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Serpian, Serpian
Politeknik Negeri Ujung Pandang
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Beyond the Office: Navigating Ergonomic Mismatch and Psychosocial Challenges in Long-Term Remote Work Serpian, Serpian; Asmar, Kurniati; Hirman, Hirman; Rahmatillah, Rahmatillah; Abdul-Rahaman, Osman
Journal of Business Administration (JBA) Vol. 6 No. 1 (2026): June 2026
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v6i1.4247

Abstract

This study examines the in-depth experiences of long-term remote workers as they navigate physical and psychosocial challenges within their domestic environments. By integrating a Macroergonomics perspective and Interpretative Phenomenological Analysis (IPA), it addresses the gap in reductionist literature that separates physical pain from mental stress. We frame home ergonomics as a complex ecosystem involving space negotiation and "ergonomic improvisation." Methodologically, this qualitative study uses an IPA design with purposive sampling of knowledge-based workers who have: 1) at least two years of full remote experience, and 2) high work intensity on Visual Display Terminals (VDTs). Data from semi-structured interviews were analyzed using thematic analysis. The research identified four superordinate themes: 1) domestic workstation improvisation, where using multifunctional areas like sofas creates an ergonomic mismatch; 2) physiological impact, characterized by high rates of Musculoskeletal Disorders (MSDs) due to sedentary behavior; 3) psychosocial dynamics, where social isolation and telepressure erode mental well-being; and 4) blurring of work-life boundaries, where working in bedrooms or across asynchronous time zones disrupts recovery. It is concluded that conventional ergonomic interventions are inadequate. Instead, a holistic Macroergonomics approach is needed, integrating: 1) workflow redesign, 2) boundary management training, and 3) structured virtual social support to ensure the sustainability and well-being of remote workers.
Co-Authors . Syamsuddin A. Tenri Ellyana Haris A. Yahya Abdul-Rahaman, Osman Abdullah A.K.B Abraham, Richard Afdhal, Muhammad Ai Heni Novianti Aisyah Aisyah Aksan, Ahmad Al-Furqan, Muhammad Almas Prakasa, Mohamad Ardiansya Samsul, Vito Aulia, Gustav Baaji, Hasim La Dian Gita Utami Dwi Syahimullah, Akzar Faisal Faisal Fayyad, Moh Furqoan, Muhammad Harbani Pasolong Hirman, Hirman Imam Robandi Jelang Ramadhan, Muhammad Jesslyn Jesslyn Jusnawati Kristin Handayani Kurniati Asmar, Kurniati Magenda, Maududi Lamparawi Mahdiah, Hakimah Mallarangeng, Andi Muh. Fidayin Al Aqsha Muh. Ridwan Markarma Muhammad Ruswandi Djalal Muhammad Taufan Gunawan Mursid, Muhammad Musrady Mulyadi Musrifinah, Musrifinah Nahlah, Nahlah Nur Hamzah Nurfitri Nurfitri, Nurfitri Rahmatillah, Rahmatillah Ramadhani, Akhmad Ridho, Hasan Risnawati Risnawati Salam Fadillah Alzah Sudaryono, M Tazkiyatunnisa, Tazkiyatunnisa Usman Usman Zahir, Ahmad Zaiful Zaiful Zaky Khalik, Fuad