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EXPLORING THE ROLE OF SHARIA-BASED SOCIAL MEDIA REPUTATION IN SHAPING BANK ALADIN SYARIAH'S CUSTOMER TRUST Supriadi; Nur Isra' Ahmad; Ismawati; Asyraf Mustamin
Referensi Islamika: Jurnal Studi Islam Vol. 4 No. 3 (2026): JUNI
Publisher : Academic Bright Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66053/ri.v4i3.457

Abstract

The main purpose of this study is to explore the role of social media reputation in shaping customer trust in Bank Aladin Syariah. The research method used in this study is qualitative and exploratory. The data in this study was collected through in-depth interviews with customers who actively follow Bank Aladin Syariah's Instagram account, as well as observations of content uploaded by banks. The analysis is carried out in several stages, namely determining the topic, coding the data, grouping data by category and finally formulating conclusions. The three main findings that emerged from this exploration are: first, the credibility of the content is the foundation of trust. Second, visual branding that carries a modern and Islamic image. Third, the interactivity and responsiveness of the Bank Aladin Syariah Instagram account. The findings highlight that social media plays a strategic role in building value-based trust rather than mere promotion. Bank Aladin Syariah should manage its digital reputation through credible content, appealing visuals, and interactive communication. The study’s limitation lies in its focus on Instagram and predominantly young informants, suggesting future research across platforms with more diverse participants. This study has originality because it examines in depth the role of Sharia-based social media reputation in shaping customer trust in Bank Aladin Syariah. The focus on the Instagram platform provides a unique contribution, considering that this visual-interactive social media is rarely studied specifically in the context of digital Islamic banking.
Analisis Tingkat Keamanan Penggunaan Teknologi Biometrik Dalam Sistem Transaksi Digital Pada Bank Muamalat KCP Gowa Evi Sugiatni; Sudirman; Nuraeni gani; Kamaruddin; Asyraf Mustamin
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 3 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i3.6228

Abstract

Penelitian ini bertujuan untuk mengetahui tingkat keamanan teknologi biometrik dalam transaksi digital pada Bank Muamalat KCP Gowa. Jenis metode penelitian yang digunakan dalam penelitian ini adalah metode kualitatif dengan pendekatan eksploratif. Sumber data yang diperoleh dalam penelitian menggunakan teknik wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa teknologi biometrik sangat aman dan mudah digunakan oleh nasabah, dengan dukungan pandangan Islam yang positif asal penggunaannya bijaksana. Perlindungan data pribadi nasabah diatur oleh undang-undang terkait telekomunikasi dan transaksi elektronik, didukung oleh regulasi internasional. Meskipun biometrik menawarkan banyak manfaat, tantangan seperti kesalahan identifikasi dan ketidakstabilan jaringan harus diatasi melalui regulasi yang lebih ketat oleh perusahaan.
Penguatan Kepedulian Sosial melalui Program Berbagi Sembako dan Alat Tulis di Panti Asuhan Peduli Yatim Bersama Makassar Nur Isra' Ahmad; Supriadi; Mujahidah; Asyraf Mustamin; Nuraeni Gani
Jurnal Abdi Masyarakat Pendidikan Vol. 3 No. 01 (2026): Jurnal Abdi Masyarakat Pendidikan
Publisher : Jurusan Pendidikan Guru Sekolah Dasar Kampus VI Bone

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Orphans at the Makassar Orphanage Peduli Bersama Makassar still face limitations in meeting basic needs and educational facilities that have an impact on their learning motivationIn line with these problems, this service activity aims to provide basic necessities and stationery as an integrative effort that not only fosters social awareness, but also strengthens religious values and supports the sustainability of orphans' education. The community service method used is a participatory approach. The results of the activity showed that children not only felt materially helped, but also received stronger psychological encouragement and motivation to learn. Their enthusiasm when receiving stationery is clear evidence that simple support can have a big impact on the spirit of learning. This activity also shows that community service not only contributes to the fulfillment of basic needs, but also enriches the psychological and social aspects of orphans.