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Andrean Emaputra
Institut Sains & Teknologi AKPRIND
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Journal : Journal of Manufacturing in Industrial Engineering

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Perancangan dan Pengembangan Produk Kopi pada UMKM Cening Jaya dengan Model Kano dan Quality Function Deployment (QFD) Febry Kustriyanto, Kelvin; Emaputra, Andrean; Indri Parwati, Cyrilla
Journal of Manufacturing in Industrial Engineering & Technology Vol 3 No 1 (2024): Journal of Manufacturing in Industrial Engineering & Technology
Publisher : Universitas Muhammadiyah Surabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/mine-tech.v3i1.22686

Abstract

Along with the development of the times, human needs are increasingly developing and complex, these increasing needs are not accompanied by an expansion of existing employment opportunities, QFD is a tool/method used to focus attention on things that are the needs and desires of consumers in preparing service standards. QFD used to capture the voice and desires of customers, then convert them into the right strategy and the products and processes needed. Expectations from customers are translated into specific needs into strategic planning directions and technical actions. The canoe model was made with the aim of categorizing a product or service attribute based on the level of customer satisfaction. The survey was used to obtain information from respondents in the form of attitudes, opinions, or perceptions about an attribute. These attributes will later become the basis for the assessment indicators in determining the steps that must be taken by the company. Data processing using QFD obtains a priority scale that is used to increase customer interest in buying products from UMKM Cening Jaya.
Co-Authors Abd. Rasyid Syamsuri Achmad Odyk Akbar Nagara Agus Hindarto Wibowo Agus Hindarto Wibowo Aji Pranoto Akbar Nagara, Achmad Odyk Amal, Ichlasul Anak Agung Putu Susastriawan Angger Bagus Prasetiyo Arbintarso, Ellyawan Setyo Argaditia Mawadati Bekti Utaminingsih Budhyaty, Arifah Cyrilla Indri Parwati Danang Samadi Prasetyo Dewi Wahyuningtyas Edomura, Miko Pratama Eka Sulistyaningsih Endang Widuri Asih Endang Widuri Asih Endang Widuri Asih Faozi Ridwan Febry Kustriyanto, Kelvin Gunawan Budi Susilo Hariyanto, Satriawan Hariyanto, Satriawan Dini Heslin Luturmas, Mega Ichza Nur Amami Ichza Nur Amami Inayati Rif'ah, Mega Irfan Mustofa Irfan Mustofa Irwan Heriyanto Joko Susetyo Joko Susetyo Joko Susetyo Kelvin Febry Kustriyanto Kent F. R. Temenggung Zees Kevin Akbar Maulana Khasanah, Rahayu Kurniawan, Stephanus Danny Kusuma Astuti, Kurnia Mardoneus Ristri Winarno Mega Inayati Rif'ah Mega Inayati Rif`ah Muhammad Kusumawan Herliansyah Muhammad Ridho Muhammad Yusuf Muhammad Yusuf Nafi’ul Minan Nugroho, Ius Adi Prasetyo, Danang Samadi Rif`ah, Mega Inayati Rio Dewangga Ririn Diar Astanti Risma Adelina Simanjuntak Risma Adelina Simanjuntak Rizka Marchamah Saputro, Widodo Sasongko, Beni Tri Siti Saudah Sulistyaningsih, Eka Taufik Hidayat Titin Isna Oesman Toto Rusianto Toto Rusianto Valentino Ibanez Jales Arga Putra