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THE ROLE OF BUSINESS MODELS AND MANAGEMENT CONTROL SYSTEMS IN FORVIS MAZARS GROUP’S SUCCESS Alexandra, Putri; Anandya, Dudi; Setyawan, Andhy
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 11 No 2 (2024): JMBI UNSRAT Volume 11 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v11i2.59133

Abstract

This study investigates the sustained success of Forvis Mazars Group, a global professional services firm, through the lens of the Business Model Canvas (BMC) framework to analyze its business model. The primary aim is to examine how Mazars' Management Control System (MCS) aligns operational performance with strategic objectives, contributing to the firm's competitive advantage. The journal also explores Forvis Mazars' organizational structure, providing insights into how it facilitates effective communication, collaboration, and decision-making within the firm. Employing a qualitative research approach, the study utilizes a case study method to analyze Forvis Mazars' business model, with data collected from secondary sources that focus on the firm's key activities, resources, partnerships, and control systems to provide a comprehensive overview of its operations. The findings reveal that Forvis Mazars effectively integrates strategic management, operational excellence, and robust control mechanisms to achieve sustained success, highlighting the pivotal role of its MCS in aligning operations with long-term strategic goals while fostering strong client relationships in a highly regulated market. This study offers new insights into Forvis Mazars' approach to business model innovation and organizational growth, serving as a valuable reference for understanding resilience and success in the professional services sector. By applying the BMC framework in this context, the research presents an original perspective on strategic management and control within global markets. Keywords: Business Model Canvas, Management Control System, Organizational Structure
Factors That Influence Intention to Adopt Mobile Shopping in Marketplace Anandya, Dudi; Gavindra, Geraldus Grady; Indarini, Indarini
AMAR (Andalas Management Review) Vol. 7 No. 2 (2023)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.7.2.37-53.2023

Abstract

The economic industry has been affected by digitalization which has grown rapidly. This growth opens up new opportunities in industrial processes including in transaction and shopping methods. One of the growing transactions is mobile shopping. This study aims to determine the factors that can influence the intention to adopt mobile shopping on the Tokopedia application with a scope in Surabaya. The intention to adopt mobile shopping variable examined in this research is influenced by: attitude toward mobile shopping, subjective norm, self-efficacy, trust, perceived risk, and perceived cost. This study used data sources from online questionnaires and had 273 data from respondents who met the criteria. This respondent data was processed through SPSS 24 and AMOS Graphics 22 software using Structural Equation Modeling (SEM) techniques. The results of data processing show that attitude toward mobile shopping, self-efficacy, trust, perceived cost are factors that influence intention to adopt mobile shopping on the Tokopedia application in Surabaya.
The Effect of Perceived Customer Effectiveness of Green as Moderator Variable on Eco-Friendly Practices, Green Image and Customer Attitudes in a Canteen at University of Surabaya Rahardja, Christina; Anandya, Dudi; Setyawan, Andhy
Jurnal Aplikasi Manajemen Vol. 16 No. 1 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (96.034 KB) | DOI: 10.21776/ub.jam.2018.016.01.06

Abstract

This study aims to examine the relationships customers’ perceived green practices, perceived the green image of a canteen, and attitudes toward a canteen, Keluwih customers and identifies the key green practices that influence customers’ perceptions of a canteen’s green image. The model used for this study adopted from Jeong et al. (2014). The respondents came from the employee, lecturer, and students of University of Surabaya with total 200. Data were analyzed using SEM with AMOS 18. First, the results suggest the perception of green practices affects customers’ perceived green image of a canteen which in turn influences customers’ attitudes toward a canteen. Second, the moderation of PCEG group in the research model between the group of Less Green and Green is not supported.In Less Green group, there is an indirect influence ofenvironmentally friendlypractices on the behavior through the mediation of the image of Keluwih canteen with environmentally friendly. In Green group, there is a direct influence of environmentally friendly practices on the consumers’ attitude of Keluwih canteen. Finally, the paper includes a theoretical model that helps explain customers’ formation of a green image and attitudes toward a canteen Keluwih and offers practical guidelines for effective green marketing management in canteen Keluwih management.
ADVANCING EXCHANGES OF INFORMATION IN SOCIAL FRIENDSHIP NETWORKS THROUGH MOTIVATION, OPPORTUNITY, AND ABILITY Anandya, Dudi; Pawitra, Teddy; Balqiah, Tengku E.
Jurnal Aplikasi Manajemen Vol. 16 No. 4 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (228.293 KB) | DOI: 10.21776/ub.jam.2018.016.04.16

Abstract

This article examines the impact of motivation, opportunity, and ability as antecedents of exchanges of information among members of social friendship networks and also the impact on creating membership value and members'loyalty including the influence of the system characteristics. The research method employed descriptive multiple crosssectional designs which yielded 256 responses. The Structured Equation Modelling was used to test the hypotheses. The findings of the research reveal that motivation and ability provide the impetus to exchanges of information whereas opportunity does not. Furthermore, exchanges of information impact members' loyalty through the mediation of membership value and finally the exchanges of information evoke members'loyalty directly. However, only information quality impacts membership value and members'loyalty. The rigor of the research concept will result in better insight to future researchers particularly in designing and implementing members'loyalty program in social friendship networks.
THE EFFECT OF BRAND IMAGE ELEMENTS ON PRICE PREMIUM AND BRAND LOYALTY OF SAMYANG BRAND INSTANT NOODLE IN SURABAYA Erviana, Ing; Anandya, Dudi; Indarini, Indarini
Manajemen dan Bisnis Vol 15, No 2 (2016): SEPTEMBER 2016
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jmb.v15i2.282

Abstract

This research aims to investigate the positive relationship between brand image’s elements which are brand awareness, perceived quality, country of origin, social image, and uniqueness, to price premium and brand loyalty for Samyang instant noodles purchase in Surabaya. This research showed that brand awareness, perceived quality, and country of origin do not significantly correlated to price premium and brand loyalty while social image and uniqueness correlate positively to price premium and brand loyalty so it can be concluded that only social image and uniqueness which affect price premium and brand loyalty. Samyang’s instant noodle distribution manager in Indonesia need to focus on social image and uniqueness and need to ignore brand awareness, perceived quality, and country of origin to get price premium and brand loyalty.
Factors Affecting the Adoption Intention Mobile Payment of OVO in Surabaya Arifin, M Jainal; Rahardja, Christina; Anandya, Dudi
Interdisciplinary Social Studies Vol. 1 No. 5 (2022): Special Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v1i5.132

Abstract

Background: Provide an adequate background covering the literature review and the gap of the research with other relevant former research works. Aim: This study aims to determine the Factors Affecting Adoption Intention to OVO Mobile Payment Users in Surabaya. Method: This type of research is basic business research using a quantitative approach with data analysis in the form of SEM (Structural Equation Model). Management of data in this study using AMOS 22.0 for windows which are used in testing the Measurement Model (Outer Model) and Structural Model (Inner Model). The sampling technique used is 300 respondents with the last education of SMK/SMA and have used m-payment OVO in the last 6 months and who are domiciled in Surabaya. Findings: The results showed that Perceived Transaction Convenience (PCT), Compatibility (COM), Relative Advantage (RA), Government Support (GS), Additional Value (AV), Perceived Risk (PSR), Absorptive Capacity (AC), Affinity (AFFI), and Personal Innovativeness in Information Technology (PIIT) is proven to have a significant effect on Adaptation Intention (AI). In addition, Social Influence (SI) has been shown to have non-significant results on the Adaptation Intention (AI) of OVO mobile payment users in Surabaya.
Factors that influence purchase intention social commerce TikTok shop in Indonesia Ong, Jesica; Anandya, Dudi; Indarini
Southeast Asian Journal of Service Management Vol. 1 No. 1 (2024): First Issue: Commerce and Destinations
Publisher : Faculty of Business and Economics, University of Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/seajsm.v13

Abstract

This study aims to examine the factors influencing purchase intention among TikTok Shop consumers in Indonesia. Using a survey of 165 TikTok Shop users, data were analyzed through confirmatory factor analysis (CFA) and structural equation modeling (SEM) via AMOS 24 software. The findings reveal that economy, reliability, interaction, and sales promotion significantly impact consumer purchase intention, while necessity does not. Reliability emerged as the most influential factor, suggesting that consumer trust in accurate and dependable product information on TikTok Shop strongly drives purchase intention. Interaction between consumers and sellers also plays a key role, as engagement fosters a positive shopping experience, further enhancing purchase intentions. Additionally, the economy and sales promotion factors, such as discounts and shipping subsidies, positively affect consumer purchase behavior. These results indicate that TikTok Shop could benefit from strengthening its reliability and interactive features to improve consumer experiences and encourage purchases. Future research could investigate regional and demographic variations, especially among older age groups, to deepen insights into consumer behavior across social commerce platforms.