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Journal : JURNAL BISNIS STRATEGI

PENGARUH KUALITAS MANAJEMEN LINGKUNGAN TERHADAP KEUNGGULAN BERSAING PADA INDUSTRI MANUFAKTUR DI JAWA TENGAH Cahyono, Budhi; Sulistyo, Heru
JURNAL BISNIS STRATEGI Vol 9, No 7 (2002): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1296.36 KB) | DOI: 10.14710/jbs.9.7.76-91

Abstract

Quality revolution programs have position quality as main object. Corporates focus on continuous improvement and how to create cus­ tomer satisfaction continually. The other side, Berry and Rondinelli (1998) say that in the twenty first century indicated as a new revolution industry, especially in environmental management. This fact have make corporates must redefinition to their object, they not only exploiting human resources and natural resources, but also how they must responsibility to environ­ mental.This research is design to know the impact of Quality environmental management (OEM) practices to competitive advantage. The first hypoth­ esis focus the impact OEM on competitive advantage and the second hypothesis emphazises the impact of interaction OEM with corporate performance as moderating variable on competitive advantage. Data was collected by mail survey with object corporates that resistance on envi­ ronmental problem. Population are all corporate that resistance to envi­ ronmental problem and the research variabel are : quality environmental management, corporate performance and competitive advantage. Respond rate from quesionare that mailed reach 28% from total popula­ tion 150 corporates. All item in three variabel were measured by 5 point Ukert­scale (strongly disagre to strongly agree) and all items were valid. By alpha cronbach, all variables indicate reliable (OEM ­ 0, 7789, GP = 0, 8433, CA  = 0, 7827). This resuit indicate that quality environmental management has positive impact on competitive advantage. The other result indicate that interaction quality environment management and corporate performance (as moderating variable) has positive impact on competitive advantage
ANALISIS HUBUNGAN BERBAGAI DIMENSI KUALITAS DENGAN KINERJA PERUSAHAAN PADA INDUSTRI MANUFAKTUR Cahyono, Budhi
JURNAL BISNIS STRATEGI Vol 5, No 3 (2000): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (789.602 KB) | DOI: 10.14710/jbs.5.3.1-11

Abstract

This research is designed to fest the assoslatlon between quality dimensions (customer satisfaction/ CS, employee satisfadion/ES, industry quality/IQ} and corporate performance/CP. The data were collected from manufacturing firms in Semarang, and grouped into two size, include big corporate and middle corporate. There are I 04 corporates were participating in this study. They are 57 big corporates and 47 middle corporates as sample. Based on literature review and theory, we make six hypotheses. The firs three hypotheses there are significant correlation between quality dimensions and corporate performance between quality dimensions and corporate performance for the middle corporates.Alf item used in this research, we based on 7-poinf likert scale. The relationship between qualitydimensions and five items of corporate performance was investigated by correlation analysis. Discriminant analysis was conducted to differentiate the size of corporate. The measure instrument used for the three quality dimensions and corporate performance are show to b valid (except price/CS) and reliable. The result of correla- tion onalysb show that the big corporates tend have more widely a positif correlation between quaflty dlmentlons and cop orate performance than middle corporates. From the discriminant analysis, there are five independent variables (items) that have more discriminant power in the analysis, absenteeism (ES), consumer preference (IQ), turnover (ES), market place quality (IQ) and promotion (ES).