Article Per Year (5 Year)
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All Journal Journal of Economics, Business, & Accountancy Ventura Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen) Akuntabel : Jurnal Ekonomi dan Keuangan Dinamisia: Jurnal Pengabdian Kepada Masyarakat SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Bisma: Jurnal Bisnis dan Manajemen DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) JURNAL PEMASARAN KOMPETITIF Vocatech : Vocational Education and Technology Journal Jurnal Pendidikan dan Kewirausahaan Jurnal Ekonomi Industrial Research Workshop and National Seminar Jurnal Inspirasi Binsis dan Manajemen JOMPA ABDI: Jurnal Pengabdian Masyarakat Relevance: Journal of Management and Business Jurnal Pengabdian Pada Masyarakat Apollo: Journal of Tourism and Business PANDITA: Interdisciplinary Journal of Public Affairs MULTIPLE: Journal of Global and Multidisciplinary Journal of Community Research & Engagement (JCRE)
Anna Widayani
Unknown Affiliation
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Journal : Bisma: Jurnal Bisnis dan Manajemen

 1 
PENGARUH PERCEIVED USEFULNESS DAN TRUST TERHADAP KEPUASAN KONSUMEN PADA E- COMMERCE SHOPEE Latifah, Nunuk; Widayani, Anna; Normawati, Rani Arifah
BISMA: Jurnal Bisnis dan Manajemen Vol 14 No 1 (2020)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v14i1.13550

Abstract

The purpose of this study is to analyze and explain the effect of perceived usefulness and trust on consumer satisfaction of Shopee e-commerce. This research conducted in Indonesia that targeted Shopee consumers. Data were collected from the survey by distributing questionnaires to the research respondents. The sample consisted of 86 people selected by a random sampling technique. Data were analyzed using multiple linear regression. Results showed that perceived usefulness and trust have a positive and significant effect on consumer satisfaction. The results of this study also proved that Shopee users assess that the perceived usefulness of the e-commerce applications could facilitate convenience during the online transaction. Meanwhile, trust, in the form of guaranteed transactions and recommendations and ratings from consumers, is a form of support and services provided by Shopee to build consumer trust in Indonesia. Keywords: customer satisfaction, e- commerce, perceived usefulness, Shopee, trust
THE ADOPTION OF MOBILE PAYMENT LINKAJA IN INDONESIA Anna Widayani; Ika Rachmawati; Rani Arifah Normawati; Nunuk Latifah
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.29390

Abstract

Mobile payment is one of the alternative innovative payment methods that trigger the payment revolution in Indonesia. LinkAja, as one of the mobile payments in Indonesia, still has low brand awareness compared to other mobile payments. This study aims to examine the adoption of LinkAja referring to the Unified Theory of Acceptance and Use of Technology (UTAUT) that analyse the effect of performance expectancy, effort expectancy, social influence, and facilitating conditions on behavioural intention and the effect of behavioural intention on actual use. The sample of this research was LinkAja users in East Java Province taken using a purposive sampling technique. The final sample consisted of 100 respondents collected through an online questionnaire. Data were analysed using SEM (Structural Equation Modeling) with SmartPLS software. The results showed that performance expectation, social influence, and facilitating conditions had a significant effect on behavioural intention, and behavioural intention had a significant effect on actual use. However, effort expectancy had no significant effect on behavioural intention. Keywords: behavioral intention, mobile payment, PLS-SEM, UTAUT
Co-Authors Abu Muna Almaududi Ausat Achmad Zaini Adiguna Sasama Wahyu Utama Anang Widigdyo Anna Zahrotul Wahidah Dwi Ariani Finda Yuniarti Dwi Herlindawati Eka Septiana Sulistiyawati Heri Priya Waspada Ika Rachmawati Ika Rachmawati Ika Rachmawati Ika Rachmawati Ika Rachmawati Irmadatus Sholekhah Ismanto Ismanto Latifah, Nunuk Lisana Oktavisanti Mardiyana Maskur Maskur Mohamad Ardiansyah Nilawati Fiernaningsih Normawati, Rani Normawati, Rani Arifah Pudji Herijanto Pudji Herijanto Rachmawati, Ika Rani A. Normawati Rani Normawati Retna Ngesti Sedyati Shanti Shanti Ike Wardani Shanti Ike Wardani Sri Kantun Sugeng Hadi Susilo Suherlan Suherlan, Suherlan Tiara Tiara Tiara Tiara Wardani, Shanti Ike Woro Mulyaningsih