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All Journal DIKEMAS (Jurnal Pengabdian Kepada Masyarakat) Jurnal Bahasa Inggris Terapan Journal of Language Development and Linguistics Jurnal Riset Rumpun Ilmu Bahasa (JURRIBAH) INTERNATIONAL JOURNAL OF LANGUAGE PEDAGOGY International Journal of Educational Evaluation and Policy Analysis
Eda Maaliah
Politeknik Negeri Madiun
Humanities Education Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences

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The Role of English Language Skills in Tour Leading within the Hospitality Sector Eda Maaliah; Moh. Farid Maftuh; Rizka Maulina Wulandari; Novianti Astina; Salsabilla Nada Nabiha
Journal of Language Development and Linguistics Vol. 5 No. 2 (2026): September 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/jldl.v5i2.18564

Abstract

This study examines the role of English language skills in Tour Leading within the hospitality sector by comparing students’ academic achievement in English for Tour Leader with professional competency assessment at LSP-P1 Politeknik Negeri Madiun. A sequential explanatory mixed-methods design was used. Quantitative data were obtained from 50 Diploma III English students through academic records and Tour Leader certification results, while qualitative data were generated through a diagnostic performance test, focus group discussion, and in-depth interviews with two lecturers and two assessors. The academic mean was 79.42, with 84% of students obtaining A or B grades, whereas the certification pass rate was 72%. Diagnostic results showed strong performance in Greeting and Opening (85.5%) and Closing (81.5%), but lower performance in Tour Commentary and Cultural Storytelling (59.5%) and Handling Complaints and Emergency Situations (48.5%). The findings indicate linguistic-pragmatic, psychological, and curriculum-alignment gaps. A closed-loop improvement model integrating SKKNI into the RPS, an English Clinic, and institutional assessment synchronization is proposed.
The Implementation of Diary Writing to Enhance the Students’ Recount Text Muhyiddin Aziz; Moh. Farid Maftuh; Halim Ahmad Faizin; Eda Maaliah; Muhammad Isa; Dian Palupi; Jannatul Laily Noviabahari; Alief Sutantohadi; Yulius Harry Widodo
Jurnal Riset Rumpun Ilmu Bahasa Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Bahasa
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurribah.v4i3.7379

Abstract

This classroom action research (CAR) aims to improve the level of students' English proficiency, specifically emphasizing their writing abilities.  The researchers aimed to investigate whether diary writing could elevate the writing abilities of second-semester students enrolled in the English Study Program at State Polytechnic of Madiun during the academic year 2024/2025. This research was carried out at Madiun State Polytechnic during the 2024/2025 academic year within Class A.  The researchers collected both qualitative and quantitative data.  The qualitative data collected from the scores obtained before the research and during its course, while quantitative data is utilized to compare the outcomes before and after the research, based on observations and interviews. The results of this study indicate that diary writing centered on visiting tourist attractions, memorable experiences, and national catastrophes can improve the writing proficiency of students enrolled in the English study program.  The impact of the increase is observable in the average scores of the pre-test and post-tests for each cycle, with values gradually ascending across cycles: pre-test 61, post-test cycle I 64, post-test cycle II 67, and post-test cycle III 71.
Co-Authors A'thi Wisudawati Alief Sutantohadi Aminudin Azis Dian Palupi FArida Maftuh Fredy Susanto Halim Ahmad Faizin Halim Faizin Ita Permatasari Ita Permatasari Jannatul Laily Noviabahari Lestariningsih, Tri Moh Maftuh Moh. Farid Maftuh Mudofir, Imam Muhammad Isa Muhammad Javar Muhammad Supriyanto Muhammad Taali Muhyiddin Azis Muhyiddin Aziz Muhyidin Azis Novianti Astina Rino Wiwoho Rizka Maulina Wulandari Salsabilla Nada Nabiha Srimiatun Titik Rahayu Tr Lestariningsih Triana Prihatinta Yogi Akbar Yulius Harry Widodo Yulius Widodo