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Mengoptimalkan Kinerja CV. Tiga Putra: Membangun Keunggulan Bersaing dengan Balanced Scorecard Tonny Yuwanda; Fanisa Aulya Rahmadhani; Fuci Efmita; Nesriya Julita; Oktaviani Syamita Putri; Puja Tiara Hasta; Rini Pebriani; Tri Utami
Community Engagement and Emergence Journal (CEEJ) Vol. 4 No. 2 (2023): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v4i2.2994

Abstract

Pengabdian ini bertujuan untuk mengidentifikasi dan menganalisis pengaruh penerapan Balanced Scorecard (BSC) dalam meningkatkan kinerja CV.Tiga Putra, sebuah Usaha Mikro, Kecil, dan Menengah (UMKM) yang bergerak dalam produksi berbagai jenis produk. Pengabdian ini menggunakan pendekatan studi kasus dengan mengumpulkan data kinerja perusahaan dari perspektif keuangan dan non-keuangan. Data diambil dari catatan keuangan perusahaan, survei kepuasan pelanggan, observasi langsung pada proses bisnis internal, serta wawancara dengan manajemen dan karyawan perusahaan. Hasil pengabdian menunjukkan bahwa penerapan BSC secara komprehensif membantu CV. Tiga Putra dalam mengevaluasi kinerja dari berbagai aspek yang relevan. Perusahaan mencapai kinerja yang baik pada perspektif keuangan dengan efisiensi biaya yang terjaga. Selain itu, upaya untuk meningkatkan kepuasan pelanggan dan merawat kelengkapan usaha membuahkan hasil positif. Meskipun demikian, perusahaan perlu lebih fokus dalam meningkatkan kompetensi penjualan dan inovasi produk guna menghadapi persaingan global yang semakin ketat. Secara keseluruhan, penerapan BSC membantu CV. Tiga Putra merumuskan strategi bisnis yang tepat dan mengoptimalkan kinerja perusahaan dalam menghadapi tantangan lingkungan bisnis yang dinamis.  
The Impact Of Brand Personality And Brand Lifestyle Congruence On Purchase Intent With Consumer Attitude As A Mediator Salamatun Asakdiyah; Pefriyadi Pefriyadi; Tonny Yuwanda
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 6 (2023): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v4i6.3908

Abstract

Penelitian ini mengeksplorasi interkoneksi yang bernuansa antara Kepribadian Merek, Kesesuaian Gaya Hidup Merek, Sikap Konsumen, dan Niat Beli. Melalui pendekatan kuantitatif dan penggunaan teknik Structural Equation Modeling, penelitian ini menganalisis hubungan langsung antara variabel-variabel tersebut. Hasil penelitian menunjukkan adanya hubungan yang signifikan antara Kepribadian Merek dan Sikap Konsumen, Kesesuaian Gaya Hidup Merek dan Sikap Konsumen, serta Sikap Konsumen dan Niat Beli. Selain itu, penelitian ini juga mengungkap efek tidak langsung yang penting, yang menunjukkan bahwa Sikap Konsumen secara signifikan memediasi hubungan antara Kepribadian Merek dan Minat Beli, serta Kesesuaian Gaya Hidup Merek dan Minat Beli. Temuan ini menggarisbawahi peran penting Sikap Konsumen sebagai mediator dalam membentuk perilaku konsumen. Pada akhirnya, wawasan yang diperoleh dari penelitian ini menawarkan implikasi strategis untuk bisnis, menekankan pentingnya menumbuhkan sikap konsumen yang positif untuk mendorong niat beli dalam lingkungan pasar yang kompetitif.
Antecedents of Innovative Work Behavior and its Impact on Business Performance Herman Sjahruddin; Ariawan Ariawan; Hery Winoto Tj; Efendi Efendi; Tonny Yuwanda
Jurnal Manajemen Indonesia Vol 24 No 1 (2024): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v24i1.5457

Abstract

The aim of this study is to investigate the influence of antecedents, such as psychological empowerment and intellectual capital, on various aspects of innovative work behavior, such as idea exploration, generation, championing, and implementation, and to examine the role of each dimension in mediating the impact on business performance. The study is particularly relevant for small and medium-sized enterprises (SMEs) looking to enhance their employees' innovative behavior and optimize their business performance. A quantitative research approach was used, involving the distribution of questionnaires to 254 SMEs in West Sumatra, Indonesia, both directly and through an online survey platform. The analysis was conducted using SEM-PLS to examine the influence and mediating role of the variables. The findings demonstrate that psychological empowerment and intellectual capital have a significant effect on each dimension of innovative work behavior, with psychological empowerment acting as an antecedent and innovative work behavior as a mediator for business performance. This study contributes to the existing literature on psychological empowerment, intellectual capital, innovative work behavior, and business performance and can aid governments in formulating policies to support SMEs in improving their business performance. Keywords— Innovative Work Behavior; Business Performance
The role prescriptions of women leaders to achieve competitive advantage Meldawati, Lucyani; Amalia, Fisy; Furqan, Andi Chairil; Faliza, Nur; Yuwanda, Tonny
BISMA (Bisnis dan Manajemen) Vol. 15 No. 2 (2023)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n2.p187-209

Abstract

This study examines the differences between male and female leadership in the SMEs sector. It investigates the influence of innovative work behaviour preceded by psychological empowerment on competitive advantage in each dimension. This study uses a quantitative approach to distribute questionnaires to 254 Indonesian SMEs. Path analysis was used in this study by calculating factor loading, composite reliability, Average Variance Extracted (AVE), discriminant validity, and the structural model. To analyse the differences between female and male entrepreneurs, this study employs multi-group analysis, which can explain the phenomenon of this research. These findings explain that psychological empowerment has been found to increase innovative work behaviour, and innovative work behaviour has also been found to mediate the relationship between psychological empowerment and dimensions of competitive advantage. In addition, female leadership is superior in terms of time to market, where innovative employees led by a woman will develop new products faster to enter the market. On the other hand, male leadership is superior in the delivery dependability dimension, where innovative employees led by a man prioritise speed and responsiveness in serving customers.
Pelatihan Robotika dengan Memanfaatkan Teknologi Arduino Smart Robot Fatchurrohman, Nanang; Imani, Rafki; Yenni, Zefri; Yuwanda, Tonny
Konsienti : Community Services Journal Vol. 2 No. 02 (2024): July
Publisher : PT. TAKAZA INNOVATIX LABS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/konsienti.v2i02.61

Abstract

Kegiatan Pengabdian Kepada Masyarakat telah dilakukan oleh tim UPI-YPTK di Sekolah Menengah Kebangsaan Gudang Rasau (SMK SEGRA) di Pahang, Malaysia. Dalam kegiatan ini UPI YPTK juga berkolaborasi dengan Universitas Malaysia Pahang As Sultan Abdullah (UMPSA). Di sekolah SMK SEGRA, tim UPI-YPTK mengadakan pelatihan praktis yang bertujuan untuk meningkatkan keterampilan teknis dan pengetahuan ilmiah dalam bidang robotika. Pelatihan ini memanfaatkan teknologi Arduino Smart, yang dikenal memiliki aplikasi luas dalam pengembangan robotika. Dalam pelaksanaannya, kegiatan ini tidak hanya berfokus pada pengembangan keahlian teknis siswa, tetapi juga bertujuan untuk menginspirasi inovasi dan kreativitas. Siswa-siswa didorong untuk berpikir out-of-the-box dan mengembangkan aktivitas dari aspek teknis. Kerjasama antara UPI-YPTK, UMPSA dan SMK SEGRA ini tidak hanya menguntungkan dalam konteks pengabdian, tetapi juga memperkuat hubungan bilateral antara institusi pendidikan di Indonesia dan Malaysia. Ini membuka peluang untuk kolaborasi lebih lanjut di masa depan, baik dalam bentuk pertukaran pelajar, penelitian bersama, maupun proyek-proyek pengabdian lainnya. Dengan demikian, kegiatan pengabdian ini tidak hanya berperan dalam meningkatkan kualitas pendidikan dan pengetahuan teknis siswa, Pemanfaatan teknologi seperti Arduino Smart diharapkan dapat mendorong perkembangan inovasi.
Decoding University Choices: Assessing the Impact of Customer Relationship Management on Decision-Making Effendi, Marwan; Bumandava Eka, Andi Primafira; Nazara, Desman Serius; Hodijah, Cucu; Yuwanda, Tonny
Jurnal Aplikasi Manajemen Vol. 22 No. 4 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.04.12

Abstract

Business competition does not only occur in a company. Universities also compete with each other to get students. A strategy is needed to strengthen the attractiveness of institutions amidst increasingly tight competition. This study aims to identify factors that influence students' decisions in choosing universities in West Java, with an emphasis on the role of Integrated Marketing Communications, Customer Relationship Management, and Service Quality. The survey method was conducted online and offline on 561 respondents, with 243 respondents meeting the criteria. Data collection was conducted through a validated questionnaire. The results of path analysis showed a significant relationship between Integrated Marketing Communications and Customer Relationship Management with students' Choice Decisions. However, although Service Quality did not have a significant direct relationship with Choice Decision. This study also highlights the importance of maintaining high service standards to maintain student satisfaction. Moderating the effect of gender on the relationship between service quality, the choice decision implies that the university should harness a gender-related approach.
Strategi Marketing dalam Optimalisasi Minat Pengunjung Website caribakatmu.com dengan Pendekatan Technology Acceptance Model Tonny Yuwanda; Abdi Fadhlan; Mayang Bundo; Omia Crefioza
Jurnal Pengabdian UNDIKMA Vol. 4 No. 1 (2023): February
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v4i1.7014

Abstract

This service aims to contribute as a marketing strategy and increase visitors to the caribakatmu.com website, which was managed by PT Ahad Edutama Inovasi with the technology acceptance model (TAM) approach. This service method was Participatory Action Research (PAR), where the service team assisted partners in research to solve problems. Data was collected by distributing questionnaires to 100 website user respondents in which the questions were based on the approach used. Path analysis was used in this activity with the SEM-PLS program to comprehensively determine the direct and indirect effects of exogenous variables on endogenous ones. This service analysis showed that Caribakatmu.com was following the technology acceptance model. The variables perceived ease of use and perceived usefulness significantly affect attitude towards using and behavioral intention. However, with the addition of age and gender control variables, there are several suggestions for Caribakatmu.com, including 1) the Development of services for the student level up to the company level; 2) Expanding personality testing by providing visual tests, memory games and creativity so that talent mapping is comprehensive; 3) Adding the share feature so that users can promote this website.