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The Community Participation in Tourism Sustainability and Tourist Satisfaction Sari Lestari Zainal Ridho; Paisal Paisal; Dina Mellita; Muhammad Taufik Roseno
Jurnal Internasional Ilmu Pengetahuan Terapan bidang Pariwisata dan Events Vol 5 No 1 (2021): June 2021
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat (P3M) Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v5i1.2115

Abstract

Purpose: The purpose of this study was to evaluate the role of community in economic sustainability towards post-visit behavior to cultural tourism destinations in the city of Palembang. Research methods: This research is a quantitative study, which examines the relationship between the variables of the role of community, in this case, the community, in the economy sustainability of tourism and several other variables, which is the role of the community in ecological, social, cultural sustainability toward post-visit behavior, in the form of tourist satisfaction. The technique analysis used was multiple regression analysis techniques and the data of this study were collected through a survey in 2019, using a questionnaire of 107 respondents who were tourists who had visited one of the cultural tourism destinations in Palembang. Result and Discussion: The results of this study indicate that the role or participation of community in the sustainability of tourism has a positive and significant effect on visitor or tourist satisfaction Conclusion: the community participation in tourism sustainability is significantly important in order to create tourist satisfaction; hence it’s important to focus on community empowerment.
The Mediation of Tourist Engagement on The Effect of Destination Quality on Tourist Loyalty Dhea Radika Putri; Ahmad Zamheri; Sari Lestari Zainal Ridho; Paisal Paisal; Fernando Africano
International Journal of Applied Business and International Management Vol 7, No 1 (2022): April 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (247.464 KB) | DOI: 10.32535/ijabim.v7i1.1437

Abstract

This study aims to examine and analyze: The effect of destination quality on tourist engagement, the effect of destination quality on tourist loyalty, the effect of tourist engagement on tourist loyalty and the effect of destination quality on tourist loyalty mediated with tourist engagement. The data analysis method uses a structural equation model. The research sample is tourists who have visited natural tourist destinations in South Sumatra totaling 320 respondents.  The results of this study prove that the destination quality affects tourist engagement.  Destination quality affects tourist loyalty.  Tourist engagement affect tourist loyalty.  Tourist engagement mediates the effect of destination quality on tourist loyalty. The implication of this finding explains that tourist engagement driven by destination quality will be able to increase tourist loyalty.