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All Journal Holistic Journal Of Management Research Measurement : Jurnal Akuntansi Jurnal Ilmiah Ekonomi Global Masa Kini JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Jurnal Aplikasi Dan Inovasi Ipteks SOLIDITAS IALLTEACH (Issues In Applied Linguistics & Language Teaching) Prosiding Conference on Research and Community Services INSPIRASI (JURNAL ILMU-ILMU SOSIAL) Edumedia: Jurnal Keguruan dan Ilmu Pendidikan Adbis : Jurnal Administrasi dan Bisnis Ekosiana : Jurnal Ekonomi Syariah Economicus: Jurnal Ekonomi dan Manajemen Margin Eco : Jurnal Ekonomi dan Perkembangan Bisnis Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan International Journal of Literature and Language Studies CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis IQTISHADequity jurnal MANAJEMEN Concept: Journal of Social Humanities and Education Populer: Jurnal Penelitian Mahasiswa Optimal: Jurnal Ekonomi dan Manajemen Jurnal Saintifik Jurnal Manajemen dan Ekonomi Kreatif Jurnal Manajemen Riset Inovasi Jurnal Bintang Pendidikan Indonesia Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Maslahah: Jurnal Manajemen dan Ekonomi Syariah Al-Tarbiyah: Jurnal Ilmu Pendidikan Islam Jurnal Terapis Gigi dan Mulut
Lailatus Sa’adah
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Journal : Jurnal Manajemen dan Ekonomi Kreatif

 1 
Pengaruh E-Service Quality, Persepsi Harga dan Promosi Penjualan Terhadap Loyalitas Pelanggan Grab di Universitas KH. A. Wahab Hasbullah Ita Rahmawati; Lailatus Sa’adah; Rahmania Hidayatus Sholikah
Jurnal Manajemen dan Ekonomi Kreatif Vol. 1 No. 3 (2023): Juli : Jurnal Manajemen dan Ekonomi Kreatif
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jumek.v1i3.128

Abstract

This study aims to determine the effect of e-service quality, price perceptions, and sales promotions on customer loyalty (a study on Grab online transportation service customers at KH. A. Wahab Hasbullah University, Jombang). This research uses quantitative methods with type research used, namely surveys. The population in this study are students of the economics faculty who use the Grab online transportation service. The sampling technique used purposive sampling, with a total sample of 80 respondents. The data collection technique uses an online questionnaire that has been tested for validity and reliability. The data analysis technique used is multiple regression, coefficient of determination R2, T-test, and F-test. The results of this study show 1) There is no effect of e-service quality on customer loyalty study on Grab online transportation service customers at KH University. A. Wahab Hasbullah Jombang. 2) There is an influence of price perceptions on customer loyalty study on Grab online transportation service customers at KH University. A. Wahab Hasbullah Jombang. 3) There is an effect of sales promotion on customer loyalty study on Grab online transportation service customers at KH University. A. Wahab Hasbullah Jombang. 4) There is the effect of e-service quality, price perception, and sales promotion simultaneously on customer loyalty study on Grab online transportation service customers at KH University. A. Wahab Hasbullah Jombang.
Analisis Faktor Internal Nilai - Nilai Perusahaan Tembakau yang Terdaftar di Bei Periode 2019-2023 Lailatus Sa’adah; Adinda Tiara Choirunnisa; Gilang Noratama; Rio Eka Pebrianto
Jurnal Manajemen dan Ekonomi Kreatif Vol. 3 No. 1 (2025): Jurnal Manajemen dan Ekonomi Kreatif
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jumek.v3i1.535

Abstract

This study aims to analyze the impact of Return on Equity (ROE), Return on Assets (ROA), and Earnings Per Share (EPS) on firm value in the tobacco sector companies listed on the Indonesia Stock Exchange (IDX). The results show that a high ROE, as seen in HMSP, reflects efficient equity management and positively contributes to increased firm value, while low ROE in GGRM and ITIC indicates inefficiency. ROA analysis reveals that all four issuers have very high average ROA, indicating efficiency in utilizing assets to generate profits. Regarding EPS, the increase in ITIC and WIIM reflects improved financial performance, whereas the decline in EPS at GGRM and HMSP may reduce investor attractiveness. Overall, the study concludes that ROE, ROA, and EPS are important indicators influencing firm value, although they should be considered along with other external factors for a more comprehensive understanding.
Co-Authors ., Yunaidah Abdillah Mundir Adinda Tiara Choirunnisa Agustinus Marjun Ahmad Taqiyuddin Akhmad Taqiyuddin Ammelia, Lailatul Ammelia Rahmawati Andi Wicoro Andri Tiansyah Arafatur Rizki Ardila Rustafi’ah Aulia Tegar Wicaksono Binti Ayu Fadhilah Choiril Anam Dechivera Sumengkar Della Putri Aprillianti Diah Illun Nasikhah Didik Priyo Sugiharto Dwi Widyastuti Fahim Mubarok, Fahim Mubarok Fahmi Said Famung Gangga Gilang Noratama Ida Ayu Putu Sri Widnyani Ita Rahmawati Ita Rahmawati, Ita Khothibul Umam Lindananty Lindananty Martom martom Mikha Mikha Mistin, Achmad Irfan Nurdiansyah Moh. Jafar Sodiq Maksum Mohamad Soedarman Mohammad Syadeli Muhamad Parhan Muhammad Fadly Al-Ghifari Muhammad Khariri Firdaus Muhammad Rifqy Nurarifin Natasya Valeria Nisa Candra Mutammimah Nur Aidah Fitriana Rahmania Hidayatus Sholikah Rani Yulianti Reza Santikasari (STIE Malangkucecwara Malang) Rihlatil Hajjah Rio Eka Pebrianto Rosi Anjarwati Septian Ragil Anandita Silviana Najuwah Siti Afiyah Siti Salamah Sri Wahyuni Syahidin Syahidin Tadzarikuz Zaman Tata Mifthakul Janah Taufik Hidayat Widarni Pudjiastuti Yunaidah Yunaidah Zainal Fanani Zawaidul Khair