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PENINGKATAN PEMAHAMAN AKUNTANSI, PAJAK, PEMASARAN DAN KREDIT BANK BAGI PELAKU UMKM DI WILAYAH KELURAHAN CAWANG JAKARTA TIMUR Riwandari Juniasti Purnama; Fery Tobing; Edison Siregar
JURNAL ComunitÃ Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 5 No. 1 (2023): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v5i1.4661

Pengabdian kepada Masyarakat ini bertujuan memberikan pemahaman kepada UMKM di wilayah Cawang mengenai akuntansi, pajak, pemasaran dan kredit bank. Diharapkan dengan adanya kegiatan ini, UMKM di wilayah ini dapat mengurus NPWP, mengetahui bagaimana menghitung pajak pribadi dan usaha, melakukan pembukuan , pemasaran dan mempersiapkan diri mengajukan kredit bank. Metode pendekatan yang dilakukan adalah melalui literasi dengan memberikan penyuluhan dan edukasi kepada para UMKM dengan memberikan materi pajak, pembukuan, kredit bank dan marketing. Sebelum dilaksanakan edukasi disebarkan kuesioner. Dari hasil kuesioner diketahui sebagian besar UMKM yang hadir mempunyai usaha kuliner namun belum melakukan penjualan secara online dan melakukan pembukuan. Sebagian besar telah memisahkan uang usaha dan uang keluarga namun sebagian besar belum melakukan pembukuan atas usahanya dan tidak tahu bagaimana cara mengurus NPWP serta menghitung pajak usaha. Setelah dilakukan penyuluhan seluruh peserta menyatakan sudah mengetahui bagaimana mengurus NPWP, 95% sudah mengetahui kewajiban pajak pribadi dan usaha, 95% sudah memahami pembukuan sederhana. 92% mengetahui bagaimana mempersiapkan diri untuk mengajukan kredit ke bank. 97% mengetahui bagaimana caranya mempertahankan pelanggan dan memberikan service excellent. Perlu pendampingan yang berkelanjutan agar peserta dapat mempunyai NPWP, membayar pajak yang menjadi tanggung jawabnya, melakukan pembukuan, pendampingan mengajukan kredit dan dapat .berjualan secara online dengan memberikan pelatihan digital marketing.Kata kunci: literasi dan edukasi, UMKM, akuntansi, pajak, kredit bank

The Influence of Workload and Work Motivation on Employee Performance at PT Tugu Reasuransi Indonesia Ruth Elisabet Rosemary; Edison Siregar; Ganda T. Hutapea
Fundamental Management Journal Vol. 8 No. 1p (2023): ISSN:2540 -9816 EDISI PRINT, APRIL 2023
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v8i1p.4786

Workloads, work motivations and employee performances can influence each other. The scope of discussion in these studies is the employee of PT. Indonesian Reinsurance Monument. Purposes of these studies was to determining (1) the effects of workloads on the performances of PT. Tugu Reasuransi Indonesia, (2) influences of work motivations on performances of employee of PT. Tugu Reasuransi Indonesia, (3) the effects of workloads and work motivation simultaneously on performances of employees of PT. Indonesian Reinsurance Monument. Quantitative method in these studies used SPSS version 25. Population of these studies was all employee of PT. Tugu Reasuransi Indonesia, which has 110 Employees use saturate sample techniques, so that data processed is 86 people. Results of these studies are as follow: (1) effects of workloads on performances of PT. The Indonesian Reinsurance Monument obtained tcount (8.582) > ttable (1.988) with a significant levels of 0.00 <0.05. From these result stated that Ho was reject (Ha accept). That show that workload affect the performances of employee of PT. Tugu Reasuransi Indonesia, (2) influence of the work motivations on performances of employee of PT. The Indonesian Reinsurance Monument obtained tcount (5.743) > ttable (1.988) with a significant level of 0.00 <0.05. From these results it can be conclud that Ho is reject (Ha is accept). This shows thats work motivation affect the performances of employee of PT. Indonesian Reinsurance Monument. (3) effect of workloads and the work motivation simultaneously on performances of employee of PT. The Indonesian Reinsurance Monument obtained fcount (36.654) > ftable (3.11) with a significant level of 0.00 <0.05. From these result stated that Ho was reject (Ha accept). That indicates are workload and the work motivation simultaneously affect performances of employee of PT. Indonesian Reassurance Monument. Keywords: workload, work motivation, and employee performance

EDUKASI PENERAPAN DIGITALISASI EKONOMI DALAM UPAYA MENINGKATKAN PRODUKTIVITAS UMKM DI WILAYAH KELURAHAN CAWANGJAKARTA TIMUR PADA MASA SETELAH PANDEMI COVID-19 Riwandari Juniasti Purnama; Fery Tobing; Edison Siregar; Julita
JURNAL ComunitÃ Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 5 No. 2 (2023): OKTOBER
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v5i2.5128

This Community Service aims to provide understanding to MSMEs in the Cawang area regarding the application of economic digitalization to increase the productivity of MSMEs in the region, in particular providing an understanding of QRIS (Quick Response Code Indonesian Standard). It is hoped that these MSMEs will accept payments from their customers through QRIS so that they do not rely on cash payments only. The approach taken is to provide education about the benefits of using QRIS and how to activate it. Regarding payment transactions that are often made, 70% stated that they received payments in cash, meaning that more than half of the participants had not received QRIS. Regarding QRIS, 55% of participants stated that they had heard of it, but 54% stated that they were unfamiliar with it or not at all familiar with it. 72% want to expand payment methods so that they don't only accept cash but also non-cash. 77% said they were interested in knowing more about QRIS, and 72% said they were interested in trying QRIS. After education, participants who are interested in receiving payments with QRIS are directed to activate. Keywords: education, QRIS, UMKM, digitalization.

PENGARUH MOTIVASI DAN DISIPLIN KERJA TERHADAP KUALITAS PELAYANAN PEGAWAI PUSKESMAS DI PADURENAN Putri Lestari; Edison Siregar
Buletin Ekonomi Vol. 23 No. 2 (2023): ISSN: 1410-3842 Buletin Volume 23 No.2, Oktober 2023
Publisher : Fakultas Ekonomi Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/buletin ekonomi.v8i2.5310

This researched aim to identify and analyze effects of work motivation and discipline on qualities of services for Puskesmas employees in Padurenan. The data source using was primary data which was obtain by distributing questionnaire to 32 people using purposive sampling, and populations in these studies were non-medical employee at Padurenan Public Health Center with a total of 32 respondents. Take as many samples as specified in the population. The independents variable in these studies consist of work motivation and disciplines, while dependent variables is service quality. The analysis used in these studies includes validity tested, reliability tested, classic assumption tested, t tested, F tested, multiple linear regressions analyst, and the coefficients of determination (R2). While secondaries data was obtained through library researched by read book and others data source that are still relate to these researched. Base on results of t-tested researched conduct from result of regression analyst, variable of motivations and work disciplines have a positives and significant effects on qualities of service for Puskesmas employees in Padurenan. The coefficients of determination tested show an R-square values of 86.8%, which mean that the variable service qualities is influence by the independents variable, namely motivations and work disciplines, while remaining 13.2/% is influence by others variable not examine in these studies. Keywords: motivation, work discipline, service quality.

EDUKASI MENGELOLA KEUANGAN BAGI PELAKU UMKM DI LINGKUNGAN UNIVERSITAS KRISTEN INDONESIA Riwandari Juniasti Purnama; Fery Tobing; Edison Siregar; Trihanna Kezya Rima; Belinda Oktavian
JURNAL ComunitÃ Servizio : Jurnal Terkait Kegiatan Pengabdian kepada Masyarakat, terkhusus bidang Teknologi, Kewirausahaan dan Sosial Kemasyarakatan Vol. 6 No. 1 (2024): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM), Univesitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/cs.v6i1.5766

This PKM aims to overcome the problems faced by MSMEs in the UKI environment (canteen) when students are on holiday by focusing on education on managing MSME business finances. When students are on holiday, cafeterias face reduced revenues, inventory surpluses, financial risks, and growth constraints. Therefore, through PKM, we try to overcome this problem through an educational approach. The education carried out is education regarding financial management, simple bookkeeping, digital payment solutions, and online platform activation. From the results of discussions held during the activity, it was found that the majority of participants had not activated online sales using certain platforms, had not separated personal and business finances, had not kept bookkeeping for their business activities, and were still hesitant to use Qris as an alternative payment from buyers. After counseling, participants stated that they wanted to do good bookkeeping, wanted to make sales online, and wanted to use Qris. Continuous assistance is needed so that participants can increase their canteen income through online sales so that when students are on holiday there is no decrease in income, and assistance is needed so that participants can keep their business bookkeeping well so they can know whether their business is profitable and efficient. As well as the need for monitoring the use of Qris from the bank where participants open Qris so that any problems related to Qris can be resolved immediately. Keywords: Education, Financial Management, MSMEs

How does Organizational Citizenship Behavior Influence The Service Quality of Bank Employees During The COVID-19 Pandemic? Evidence From in Bekasi, Indonesia Siregar, Edison; Juniasti, Riwandari; Tobing, Fery
Golden Ratio of Human Resource Management Vol. 4 No. 1 (2024): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v4i1.350

This quantitative study investigates the relationship between organizational citizenship behavior (OCB) and service quality among 168 employees working in Bank Perkreditan Rakyat (BPR) establishments in East Bekasi, Indonesia. The research employs linear regression analysis to examine the extent to which OCB influences service quality within the context of BPRs. The sample was drawn from various BPRs in East Bekasi, utilizing structured surveys to collect data on employees' OCB and perceived service quality. The findings reveal a significant and positive relationship between organizational citizenship behavior and service quality. Specifically, employees who exhibit higher levels of OCB tend to contribute positively to the quality of services provided by BPRs. These results underscore the importance of fostering a culture of OCB within BPRs to enhance service quality and meet customer expectations effectively. The implications of this study extend to BPR managers and policymakers, highlighting the importance of promoting and incentivizing OCB among employees as a strategy for improving service quality and maintaining competitiveness in the financial services sector. Further research is recommended to explore additional factors that may influence the relationship between OCB and service quality and to validate the findings in different organizational contexts and geographical locations.

PERAN ORANGTUA ANAK BERKEBUTUHAN KHUSUS MENGHADAPI STIGMA SOSIAL Simorangkir, Melda Rumia Rosmery; Siregar, Edison; Manalu, Risma Uly; Pane, Medyawati; Prasetyono, Hendro
Jurnal Pengabdian Kepada Masyarakat Bangun Cipta, Rasa, & Karsa Vol 2, No 4 (2023): Jurnal PKM Batasa
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/pkmbatasa.v2i4.2321

Keberadaan pendamping bagi anak berkebutuhan khusus memiliki makna yang berarti bagi prosesperlindungan dan tumbuh kembangnya. Dukungan dalam bentuk komitmen konstitusional negara bagi anak berkebutuhan khusus telah dijamin dalam perundang-undangan dan kelembagaan pemerintah dalam mendorong peningkatan perlindungan anak tanpa diskriminasi. Berkaitan dengan komitmen tersebut telah diterbitkan Undang-Undang Nomor 19 Tahun 2011, tentang Pengesahan Konvensi Mengenai Hak-Hak Penyandang Disabilitas (Convention On The Rigths Of Persons With Disabilities) dan diterbitkanya Peraturan Menteri Negara Pemberdayaan Perempuan dan Perlindungan Anak Nomor 10 Tahun 2011 tentang Kebijakan Penanganan Anak Berkebutuhan Khusus. Kedua peraturan perundangan tersebut merupakan upaya pemerintah untuk memberikan perlindungan dan pelayanan terhadap anak berkebutuhan khusus dalam upaya kepedulian dan menghilangkan stigma anak berekebutuhan khusus terhadap hal-hal yang negatif. PKM ini dilakukan sebagai bentuk kepedulian dosen-dosen UKI terhadap anak berkebutuhan khusus dan orangtuanya, pemahaman yang luas kepada masyarakat dan seluruh warga sekolahg dalam bentuk pelatihan tentang anak berkebutuhan khusus di jelaskan agar merubah stigma yang negatif terhadap anak berkebutuhan khusus.

The Influence of Workload and Work Motivation on Employee Performance at PT Tugu Reasuransi Indonesia Ruth Elisabet Rosemary; Edison Siregar; Ganda T. Hutapea
Fundamental Management Journal Vol. 8 No. 1p (2023): ISSN:2540 -9816 EDISI PRINT, APRIL 2023
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v8i1p.4786

Workloads, work motivations and employee performances can influence each other. The scope of discussion in these studies is the employee of PT. Indonesian Reinsurance Monument. Purposes of these studies was to determining (1) the effects of workloads on the performances of PT. Tugu Reasuransi Indonesia, (2) influences of work motivations on performances of employee of PT. Tugu Reasuransi Indonesia, (3) the effects of workloads and work motivation simultaneously on performances of employees of PT. Indonesian Reinsurance Monument. Quantitative method in these studies used SPSS version 25. Population of these studies was all employee of PT. Tugu Reasuransi Indonesia, which has 110 Employees use saturate sample techniques, so that data processed is 86 people. Results of these studies are as follow: (1) effects of workloads on performances of PT. The Indonesian Reinsurance Monument obtained tcount (8.582) > ttable (1.988) with a significant levels of 0.00 <0.05. From these result stated that Ho was reject (Ha accept). That show that workload affect the performances of employee of PT. Tugu Reasuransi Indonesia, (2) influence of the work motivations on performances of employee of PT. The Indonesian Reinsurance Monument obtained tcount (5.743) > ttable (1.988) with a significant level of 0.00 <0.05. From these results it can be conclud that Ho is reject (Ha is accept). This shows thats work motivation affect the performances of employee of PT. Indonesian Reinsurance Monument. (3) effect of workloads and the work motivation simultaneously on performances of employee of PT. The Indonesian Reinsurance Monument obtained fcount (36.654) > ftable (3.11) with a significant level of 0.00 <0.05. From these result stated that Ho was reject (Ha accept). That indicates are workload and the work motivation simultaneously affect performances of employee of PT. Indonesian Reassurance Monument. Keywords: workload, work motivation, and employee performance

Analyzing the Impact of Artificial Intelligence on the Effectiveness of Lecturers’ Teaching Skills Simorangkir, Melda; Manalu, Risma Uly; Siregar, Edison
Jurnal Evaluasi Pendidikan Vol. 16 No. 1 (2025): JURNAL EVALUASI PENDIDIKAN
Publisher : PROGRAM STUDI PENELITIAN DAN EVALUASI PENDIDIKAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/jep.v16i1.58073

This study analyzes how lecturers use Artificial Intelligence (AI) in teaching and its effect on teaching effectiveness. The research was conducted at the Christian University of Indonesia (UKI), reflecting the institution’s commitment to quality and innovation in higher education. Using a quantitative approach with multiple linear regression, the study involved 52 purposively selected permanent lecturers from the Faculty of Teacher Training and Education and the Faculty of Vocational Studies, all holding at least the rank of Assistant Professor. Results show that AI usage and the level of AI integration, when combined, significantly affect lecturers' ability to teach using AI (R² = 0.759). However, individually, only the level of integration was statistically significant, while the frequency of AI use was not. These findings suggest the need for more structured and strategic AI integration to improve teaching skills. The study provides important implications for developing policies that enhance lecturers’ technological competencies.

How does Organizational Citizenship Behavior Influence The Service Quality of Bank Employees During The COVID-19 Pandemic? Evidence From in Bekasi, Indonesia Siregar, Edison; Juniasti, Riwandari; Tobing, Fery
Golden Ratio of Human Resource Management Vol. 4 No. 1 (2024): August - February
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grhrm.v4i1.350

This quantitative study investigates the relationship between organizational citizenship behavior (OCB) and service quality among 168 employees working in Bank Perkreditan Rakyat (BPR) establishments in East Bekasi, Indonesia. The research employs linear regression analysis to examine the extent to which OCB influences service quality within the context of BPRs. The sample was drawn from various BPRs in East Bekasi, utilizing structured surveys to collect data on employees' OCB and perceived service quality. The findings reveal a significant and positive relationship between organizational citizenship behavior and service quality. Specifically, employees who exhibit higher levels of OCB tend to contribute positively to the quality of services provided by BPRs. These results underscore the importance of fostering a culture of OCB within BPRs to enhance service quality and meet customer expectations effectively. The implications of this study extend to BPR managers and policymakers, highlighting the importance of promoting and incentivizing OCB among employees as a strategy for improving service quality and maintaining competitiveness in the financial services sector. Further research is recommended to explore additional factors that may influence the relationship between OCB and service quality and to validate the findings in different organizational contexts and geographical locations.

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