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All Journal Jurnal Studi Komunikasi Jurnal Agregasi Media Bahasa, Sastra, dan Budaya Wahana Jurnal Komunikasi Universitas Garut: Hasil Pemikiran dan Penelitian Dewantara: Jurnal Pendidikan Sosial Humaniora Jurnal Pendidikan dan Ilmu Sosial Mimbar Administrasi Jurnal Pendidikan dan Sosial Humaniora
Olih Solihin
Unknown Affiliation
Religion Arts Humanities Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Komunikasi Kesehatan dalam Isu Kebijakan Publik: Analisis Tayangan YouTube 'Polemik Aturan BPJS 2025 Solihin, Olih; Olih Solihin; Septri Widiono; Lovia Evanne
Jurnal Agregasi Vol 13 No 2 (2025)
Publisher : Prodi Ilmu Pemerintahan FISIP Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/agregasi.v13i2.16030

Abstract

This study analyzes health communication in the context of public policy through the YouTube video “Polemic on BPJS Regulation 2025” on the BeritaSatu channel. The main issue raised is the ineffectiveness of government communication in disseminating the new BPJS regulation, which triggered predominantly negative public responses. The objective of this research is to examine the government's communication narrative and public reactions expressed in the video comments. A descriptive qualitative approach was used, employing content and thematic analysis, supported by NVivo 12 software to systematically map public opinion. The findings show that negative sentiment dominates (69%), reflecting unclear policy information, public distrust, and anxiety over children’s health services. This study highlights the importance of responsive, participatory, and adaptive health communication strategies in digital media contexts. The findings offer theoretical implications for developing public policy communication and practical recommendations for government agencies to design public communication based on digital literacy and social trust.
Conflict language and polarisation: analysing TVOne’s YouTube comments on PERSIB-PERSIJA riots Olih Solihin; Yuni Mogot; ballian; Ahmad Zakki Abdullah; Maulana Irfan
Jurnal Studi Komunikasi Vol. 10 No. 1 (2026)
Publisher : Faculty of Communications Science, Dr. Soetomo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jsk.v10i1.9907

Abstract

This study analysed the conflict expression and polarisation in digital communication through the YouTube comment section on TV One’s coverage of riots between the Persib Bandung and Persija Jakarta supporters. Through a qualitative content analysis approach with NVivo, the study systematically examined 1,200 user comments collected from the video titled ‘Mob Attack on Supporters During Persija vs Persib Match, Two People Arrested’, which was released on 20 February 2025. The analysis combined three techniques: frequency analysis, sentiment analysis, and Social Network Analysis (SNA). Frequency analysis revealed the dominance of conflict-related terms such as supporters, violence, provocation, fanaticism, and anarchy, reflecting how language is used to reinforce group identity and deepen polarisation between Bobotoh and Jakmania. Sentiment analysis showed that 60% of comments carried a negative tone, 25% were neutral, and 15% were positive, indicating strong public emotions of anger, disappointment, and demands for legal action. SNA further identified key accounts functioning as hubs of discussion, amplifying narratives of conflict and shaping collective perceptions through interaction patterns and subgroup debates. These findings confirm that digital platforms such as YouTube do not merely reflect public opinion but actively serve as arenas for discursive conflict, where language, identity, and polarisation are reproduced and intensified. This study underscores the urgency of stronger content moderation on digital platforms, balanced framing by mass media, and preventive monitoring by relevant authorities. It provides theoretical insights for discourse analysis in digital communication and practical recommendations for managing conflict in both online and offline contexts.
Co-Authors Ahmad Prawira Dhahiyat Ahmad Zakki Abdullah Ariq Asykarulloh Bahriyah, Euis Nurul Ballian Ballian Siregar Dwi Firmansyah Efendi Agus Waluyo Fajarina, Fajarina Farida Hariyati Gilang Fathur Ramdhan Azhari Ismia Unasian Sari Lovia Evanne Maulana Irfan Mia Nurmiarani Muslim Muslim Safutra Rantona Septri Widiono SOLIHIN, OLIH Stella Sabrina Yasundari Yasundari Yasundari Yasundari Yuni Mogot