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ANALYSIS OF WORKING HOURS AND WORKLOAD ON WORK PRODUCTIVITY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN BINJAI CITY CUSTOMER SERVICE UNIT Heryanto Siburian; Mesra B; Elfitra Desy Surya
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.3804

Abstract

This study aims to analyze the effect of working hours and workload on work productivity with job satisfaction as a moderating variable at PT PLN Binjai Kota Customer Service Unit. The research method used is a quantitative approach with Partial Least Square (PLS) analysis technique. The study population was all employees of ULP Binjai Kota, with a sample of 83 respondents. The results showed that working hours had a positive and significant effect on work productivity, while workload had a negative and significant effect on work productivity. In addition, job satisfaction was proven to have a positive and significant effect on work productivity and moderated the relationship between working hours and workload with work productivity. The R Square value of 0.836 indicates that the variables of working hours, workload, and job satisfaction are able to explain the variable of work productivity by 83.6%. These findings are expected to be managerial considerations in managing working hours and workload to improve employee satisfaction and productivity within PT PLN ULP Binjai Kota.
ANALYSIS OF COMMUNICATION AND PUNISHMENT ON EMPLOYEE PERFORMANCE WITH WORK DISCIPLINE AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) UP3 PEMATANGSIANTAR Ahmad Taufik; Mesra B; Muhammad Isa Indrawan; Kiki Farida Ferine
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.3952

Abstract

This study aims to analyze the effect of communication and punishment on employee performance with work discipline as an intervening variable at PT PLN (Persero) UP3 Pematangsiantar. The research method used is quantitative with the Partial Least Square-Structural Equation Modeling (PLS-SEM) approach. The study population was all 117 permanent employees of PT PLN (Persero) UP3 Pematangsiantar who also served as research samples. The results showed that communication had a positive and significant effect on employee performance and work discipline. Punishment also had a positive and significant effect on employee performance and work discipline. In addition, work discipline was proven to have a positive and significant effect on employee performance. Other findings showed that work discipline played a role as an intervening variable in the relationship between communication and performance, as well as the relationship between punishment and employee performance. The R-square value of work discipline was 0.844 and employee performance was 0.863, which means that this research model has strong explanatory power. The practical implications of this research are the need for company management to clarify superior instructions, socialize punishment rules, especially those related to layoffs, in a transparent manner, improve work discipline development, and provide more training and trust to employees so that they are able to work independently.