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Journal : Jurnal Informatika Terpadu

UMMIBOT sebagai Media Layanan Informasi Penerimaan Mahasiswa Baru Universitas Muhammadiyah Sukabumi M. Rizky Suherlan; Asriyanik; Agung Pambudi
Jurnal Informatika Terpadu Vol 9 No 2 (2023): September, 2023
Publisher : LPPM STT Terpadu Nurul Fikri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54914/jit.v9i2.893

Abstract

The continuous advancement in information and communication technology has overcome geographical limitations and enhanced the speed of information and knowledge transfer. Information and communication technology has been applied in various aspects, including improving services, speeding up communication processes, facilitating access to information, and effectively sharing information. One significant technological innovation is the chatbot, an artificial intelligence technology that enables interactive communication. Implementing a chatbot at the Admissions Office of Muhammadiyah University Sukabumi (UMMI) aims to assist prospective students in obtaining information regarding new student admissions. The main challenge addressed is the limitation of office hours, which often hinders prospective applicants from accessing information quickly. This research employs the Natural Language Processing (NLP) method in chatbot development, intending to enable the chatbot to understand natural language and search for relevant information. The research objective is to create an efficient chatbot to respond to user inquiries outside of office hours. The stages of chatbot development using the NLP method encompass data collection, text processing, feature engineering, modeling, inference, deployment, and evaluation. The research results indicate that the chatbot, named UMMIBOT, successfully achieved a functional accuracy rate of 83.67%, addressing the issue of office hour limitations and providing responses that align with user input with high accuracy.
Co-Authors Abhista Hibatullah, Akbar Adi Sunarto, Asril Adiwijaya, Fahmi Adzkia, Hawarizmi Ummul Afiansyah, Rifan Agung Pambudi Agung Pambudi Akyas Hifdzi Rahman, Rifqi Alifatih, Auriel Haiqal Asep Budiman Kusdinar Asep M.Ramdan Asep Muhamad Ramdan Asril Adi Sunarto Azhilla Margiani Saraswati Budhy Adzy, Luthfy Budiman Kusdinar, Asep Dafa Satria Sidik, Muhamad Dang Kurniawan, Dito DANNY RAMADHAN Daris Riyadi Didik Indrayana Din Azwar Uswatun Edward, MA Algifari Eka Fitriah, Tika Elwanda Putra, Isra Fadhil Faizal Akbar Fahmi Nurfalah Fajar Hikmal Gunawan Fathia Frazna Az-Zahra Fathia Frazna Azzahra Frananda Adiezwara Ramadhan, Mohamad Frazna Azzahra, Fathia Frazzna Az-zahra, Fathia Ilmi Barokah Indra Griha Tofik Isa iqbal setiawan Isa, Indra Griha Tofik Iwan Rizal Setiawan Jamaludin, Firdaus kania, euis Kokom Komariah Kokom Komariah Larasati Mayan Pramesti Lelah Lelah Lelah Lelah Leonita Siwiyanti lucky valiant M. Rizky Suherlan M.Ramdan, Asep MA Algifari Edward Maulana Muhammad Rizky Mohamad Nurizki Mohamad Ridwan Mokhamad Hendayun Mubharak, Gilang Fauzul Muhammad Drajat Ramdhani muhammad musyfik Muhammad Zaynurroyhan Mulud Muchamad, Reski musyfik, muhammad Nesta Suandana, Ilham Nur Asiah Ramdani Nuraeni, Fika Nurmilah, Risma Nurmillah, Risma Prajoko . Prajoko Prajoko Putra, Muhammad Rafli Afandi Rahmawati, Verra Sri Yulia Ramadhan, Vito Rambe, Sarah Syakira Ramdan, Adam Rijal Agus Rusmana Risma Nurmilah Riyadi, Daris Rustiandi, Ryan Santiastry, Sany Sarah Novia Hermawanti Soebandi, Andry Subhan, Roby Azhari Suhendar Syafira Zahara Syah Rizal Fauzy Syahputra, M Ramdhan widi aulia rohmah Winda Apriandari Winda Apriyandari Zahra, Fathia Frazna Az