Claim Missing Document
Check
Articles

Found 30 Documents
Search

Pengaruh Citra Merek Kualitas Pelayanan Dan Kepercayaan Terhadap Loyalitas Pelanggan Pada Konveksi Nuri Collection Di Kabupaten Bangli I Nyoman Widnyana; Nyoman Dwika Ayu Amrita; I Wayan Meryawan
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1426

Abstract

Companies are compelled to innovate in order to sustain consumer loyalty in the face of fiercely competitive market conditions brought about by the ever-increasing speed of corporate development. Several aspects, including trust, service quality, and company image, impact the ability to build good client loyalty. The degree to which trust, service quality, and brand image all have partial and simultaneous effects on consumer loyalty is investigated in this study. Using a purposive sampling technique and a total of ninety consumers, this study compiles quantitative data. This research makes use of SPSS 25.00 for Windows to process the data. Various statistical tests, including t-tests, F-tests, multiple linear regression analysis, tests for coefficient of determination, reliability and validity of research equipment, and testing for classical assumptions are used to process the data. The study's findings show that trust, service quality, and brand image all contribute to consumer loyalty in their own unique ways. Building a positive reputation for the business, providing excellent customer service, and earning the confidence of consumers are all direct ways to increase customer loyalty, which is very important in the convection industry.
Pengaruh Digital Marketing melalui Tiktok E-WOM dan Brand Image pada Keputusan Pembelian Coffee Shop Tempo dulu Kopi Dikalangan Gen Z Ni Made Rintan Trisna Dewi; Nyoman Dwika Ayu Amrita; I Made Sumartana
Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce Vol. 5 No. 3 (2026): September : Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/digital.v5i3.7729

Abstract

Fluctuations in sales and a downward trend observed in recent periods indicate that consumer purchasing decisions at the "Tempo Dulu Kopi" coffee shop in Denpasar City have not yet stabilized; consumers tend to be selective, weigh various alternatives, and do not always make immediate purchases despite exposure to digital information. This study aims to analyze the influence of digital marketing via TikTok, electronic word-of-mouth (e-WOM), and brand image on purchasing decisions among Generation Z. A quantitative approach was employed, using an associative method and multiple linear regression analysis. The study population consisted of Generation Z consumers who had visited Tempo Dulu Kopi, with a sample of 80 respondents selected via purposive sampling. The results indicate that while digital marketing has a positive relationship with purchasing decisions, it does not yet play a significant role; conversely, e-WOM and brand image demonstrate both positive and significant relationships, and the three variables collectively show a significant association. The findings imply that purchasing decisions are influenced more by consumer reviews and brand image than by digital marketing activities; Therefore, optimizing information quality and enhancing the consumer experience are essential to building confidence during the purchasing process.
SOCIAL CAPITAL AND COMMUNITY RESILIENCE IN POST-PANDEMIC LOCAL ECONOMIES Arif Budi Raharja; Nyoman Dwika Ayu Amrita
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 2 (2026): Kisa Institute : February 2026
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Recovery is partly an economic process and partly a relational one. Communities with functioning networks can circulate information, extend informal support and coordinate collective action more quickly, yet strong internal ties can also exclude outsiders when bridging links are weak. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including OECD (2024c); World Bank (2025). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Social capital should not be romanticized. Trust can lower transaction costs, but closed networks may reproduce inequality, discourage new ideas or leave vulnerable groups outside the relationships through which opportunities are distributed. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence-based framework for local communities, small businesses and civic organizations that translates the literature into decision principles without claiming primary data that were not collected.
URBANIZATION AND SOCIAL WELFARE POLICY: CHALLENGES FOR LOCAL GOVERNANCE Maya Ariyanti; Nyoman Dwika Ayu Amrita
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 4 (2026): Kisa Institute : April 2026
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Urbanization can improve productivity by bringing workers, firms and services closer together, but those gains are not automatic. When housing, mobility and public services lag behind population growth, the same density that supports opportunity can deepen exclusion. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including BPS (2026); UNDP (2025). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Social welfare policy cannot compensate indefinitely for weak urban systems. Cash support matters, yet households remain vulnerable when affordable housing, transport, health, education and climate-resilient infrastructure are unavailable. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence- based framework for local governments and urban service providers that translates the literature into decision principles without claiming primary data that were not collected.
SMART MANUFACTURING AND PROCESS ENGINEERING: PRODUCTIVITY IN THE INDUSTRY 4.0 ERA Adang Haryaman; Nyoman Dwika Ayu Amrita
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 6 (2026): Kisa Institute : June 2026
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Smart manufacturing creates value when digital information changes a production decision. Sensors and dashboards are useful only when they reduce downtime, improve yield, shorten changeovers, stabilize quality or make maintenance more predictable. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including IEA (2024b); Sony & Naik (2020). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Industry 4.0 projects can produce impressive demonstrations without improving plant economics. A technically successful pilot may fail at scale because data standards, maintenance skills, cybersecurity and process ownership were never resolved. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence-based framework for manufacturing firms and process engineers that translates the literature into decision principles without claiming primary data that were not collected.
TAX COMPLIANCE BEHAVIOR AMONG MICRO AND SMALL ENTERPRISES Nyoman Dwika Ayu Amrita; Anggun Yolistina
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 9 (2026): Kisa Institute : September 2026
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Tax compliance among small firms is influenced by more than enforcement. The cost of understanding rules, keeping records, managing cash flow and using digital systems can be material for a business whose owner is also the main salesperson and operator. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including OECD (2024b); OECD (2025). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Simplification does not mean the absence of control. A system that is easy to use but perceived as unfair or weakly enforced can reduce voluntary compliance, while aggressive enforcement can discourage formalization when obligations are unclear. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence- based framework for micro and small enterprises and tax administrators that translates the literature into decision principles without claiming primary data that were not collected.
FINANCIAL INCLUSION AND HOUSEHOLD ECONOMIC RESILIENCE IN THE DIGITAL BANKING ERA Nida Garnida Fitrianti; Nyoman Dwika Ayu Amrita
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 1 (2026): Kisa Institute : January 2026
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Access to a digital account does not necessarily automatically translate into savings capacity, affordable liquidity, protection from shocks, or sound financial choices. Aim: The present synthesis explains how the relationship between the focal practices and household economic resilience operates in Indonesian households using mobile accounts, digital payments, savings, credit, and insurance services. Method: A structured narrative review integrates peer-reviewed research and authoritative institutional sources. Source findings is coded by mechanism, boundary condition, institutionalization risk, and practical implication. Results: The synthesis identifies six linked mechanisms: affordable account access, liquidity and emergency savings, responsible digital credit, consumer protection and redress, financial and digital capability, service reliability and trust. The inquiry indicates that outcomes depend less on nominal adoption than on institutionalization quality, governance, learning, and fit with local capacity. Conclusion: Decision makers should define the expected outcome, assign responsibility, establish a small set of auditable indicators, and revise the intervention when source findings contradicts its assumptions. Contribution: The inquiry provides a conditional framework without claiming primary data that were not collected.
COOPERATIVE FINANCIAL GOVERNANCE AND MEMBER VALUE: A CONTROL FRAMEWORK FOR SUSTAINABLE INCLUSIVE GROWTH Nurlaela Kumala Dewi; Nyoman Dwika Ayu Amrita
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 11 (2025): Jesocin : November
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Organizations increasingly depend on cooperative financial governance, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about member value to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects cooperative financial governance, member value, and professional judgment through five mutually reinforcing capabilities: decision-useful information, control ownership, professional judgment, traceable evidence, and assurance and review. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.
MARKETING-FINANCE ALIGNMENT AND CUSTOMER PROFITABILITY: AN INTEGRATED PERFORMANCE GOVERNANCE MODEL Nyoman Dwika Ayu Amrita; Raden Roro Fatmasari
Journal of Jabar Economic Society Networking Forum Vol. 3 No. 3 (2026): Jesocin : March
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Organizations increasingly depend on marketing-finance alignment, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about customer profitability to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects marketing-finance alignment, customer profitability, and fair value exchange through five mutually reinforcing capabilities: customer insight, service consistency, fair value exchange, responsive recovery, and trust and learning. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.
WATER AND ENERGY ECO-EFFICIENCY ACCOUNTING: LINKING PHYSICAL FLOWS, COSTS, AND SUSTAINABILITY DECISIONS Nurhaeni Sikki; Nyoman Dwika Ayu Amrita
Journal of Jabar Economic Society Networking Forum Vol. 3 No. 6 (2026): Jesocin : June
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Organizations increasingly depend on water, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about energy eco-efficiency accounting to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects water, energy eco-efficiency accounting, and professional judgment through five mutually reinforcing capabilities: decision-useful information, control ownership, professional judgment, traceable evidence, and assurance and review. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.