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All Journal Journal of Education and Learning (EduLearn) Jurnal Matematika Sains dan Teknologi Jurnal Organisasi Dan Manajemen Jurnal Pendidikan Terbuka Dan Jarak Jauh Jurnal Kebijakan Perikanan Indonesia PAPALELE : Jurnal Penelitian Sosial Ekonomi Perikanan dan Kelautan Edunesia : jurnal Ilmiah Pendidikan BERNAS: Jurnal Pengabdian Kepada Masyarakat Unram Journal of Community Service (UJCS) International Journal of Multidisciplinary Research and Literature (IJOMRAL) Indonesian Journal of Advanced Research (IJAR) Mutiara : Jurnal Ilmiah Multidisiplin Indonesia Morfologi : Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Lilian Sarah Hiariey
Universitas Terbuka
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The Effect of Admission Application Effectiveness and Digital Self-Efficacy on Student Satisfaction Wildoms Sahusilawane; Lilian Sarah Hiariey; Mouren Wuarlela
Morfologi : Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya Vol. 4 No. 5 (2026): October: Morfologi: Jurnal Ilmu Pendidikan, Bahasa, Sastra dan Budaya
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/morfologi.v4i5.3102

Abstract

The advent of digital administration services has become a defining feature of distance and open learning institutions. Primarily, students rely on this platform ever since they contact the institution. This study explores how digital self-efficacy and the effectiveness of admissions applications can affect freshman satisfaction at the Universitas Terbuka. The study used the Cognitive and Technology Admissions model to analyze data collected from 175 freshmen enrolled at Universitas Terbuka. The data were then analyzed using the PLS-SEM statistical model. The results of the study show that the effectiveness of admission applications affects student satisfaction. It also has a significant effect on digital self-efficacy. In addition, the relationship between satisfaction and effectiveness is partly mediated by digital self-efficacy. The study's findings reveal that the percentage of students who are satisfied with the effectiveness of digital self-assessments and the number of satisfied students are significantly higher than those who are not. These findings support the idea that improving digital competency programs and admissions systems can improve student satisfaction.
Co-Authors Abrahamsz, James Angela Ruban, Angela Benny Agus Pribadi Durri Andriani Hellen Nanlohy Hiariey, Arlene H Hiariey, Johanis Meitha Monita Kaihatu Mouren Wuarlela Nesti Rostini Romeon Nesti Rostini Romeon Nesti Rostini Romeon Nesti Rostini Romeon Papilaya, Renoldy Lamberthy Retraubun, Alex S. W. Ribut Alam Malau Supartomo Corolus Boromeus Wildoms Sahusilawane