Articles
<![CDATA[Social Media as A Marketing Tool for Healthcare Providers: A Literature Study ]]>
<![CDATA[Kharisma Ersha Mufti]]>;
<![CDATA[Amal Chalik Sjaaf]]>;
<![CDATA[Andari Rahmani Putri]]>
<![CDATA[ Jurnal KESANS : Kesehatan dan Sains Vol 1 No 10 (2022): KESANS: International Journal of Health and Science ]]>
Publisher : <![CDATA[Rifa'Institute ]]>
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DOI: 10.54543/kesans.v1i10.94
<![CDATA[Introduction: The use of social media as a marketing tool has only grown in the last decade, so social media research has mostly focused on defining what it is through explaining the new terminology and concepts that form its foundation and exploring the impact of health care integration of social media on the behavior of health care users. Methods: This literature focuses on being able to describe what social media marketing is and to find out what factors influence the behavior of health service users relative to social networks by using the literature study or literature review method Objective: Approaches to communicating with health care users have changed a lot with the advent of social media. Therefore, health care workers must learn how to use social media in a manner that is consistent with their work plan. Result and discussion: Is that the technology readiness of health service users is important to be remembered by health services when marketing on social networks in the context of product marketing. Conclusion: Health service providers as health services must be able to market comprehensive services through social media properly as a means of expanding networks in order to provide the best service.]]>
<![CDATA[Comparison of the Health Service System and the Universal Health Insurance among Indonesia's Neighboring Countries ]]>
<![CDATA[Jevon Agustinus Dwi Putra]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Daengku: Journal of Humanities and Social Sciences Innovation Vol. 2 No. 4 (2022) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.daengku1039
<![CDATA[The healthcare system is a presuming indicator of the development of a country. The corporality of a welcome healthcare system will provide welfare and health for every citizen. However, the reality is that not all countries have the same rights and access to health services. Therefore, to obtain equal basic needs, right, and access to health services for every citizen, various countries are trying to implement universal/national health insurance. The implementation of universal health insurance is still a challenge for Indonesians. It is also related to the healthcare system that is still low compared to several other developing countries and Indonesia's neighboring countries. Therefore, the purpose of this paper is to find a comparison between the healthcare system and the implementation of universal health insurance among neighboring countries in Indonesia. The analysis of this study was conducted by the literature review method. Each country has unique and different characteristics, so the healthcare system and universal health insurance that apply in each country have advantages and disadvantages. Therefore, every homeland strives for its healthcare system and instead seeks to build a strong, more stable, and stable health system so that every citizen can enjoy a quality and quality healthcare system]]>
<![CDATA[THE BUSINESS STRATEGIC PLAN FOR RSD KOLONEL ABUNDJANI BANGKO YEAR 2019 – 2023 ]]>
<![CDATA[Arismen Arismen]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Proceedings of the International Conference on Applied Science and Health No. 4 (2019) ]]>
Publisher : <![CDATA[Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance) ]]>
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<![CDATA[Background: The progress of the hospital industry now requires effective management to improve the quality and quality of service appropriate to the standard goals. Preparation of this business strategic plan should involve decision-maker in hospitals and existing organizational resources efficiently and effectively by taking into account current conditions. This study aims to provide a comprehensive review of the process of preparing a hospital business strategic plan so that an alternative strategy can be obtained for the next 5 years. Methods: This study was used operational research, qualitative method with in-depth interviews and hospital performance reports analysis. External and internal environment factors included finance, customer, demographics, geography, policy, marketing, information system, human resources, physical facility and organization were used as evaluated variables. SWOT analysis and Balanced Scorecard framework were used to identify critical success management factors. The Consensus Decision Making Group (CDMG) matrix were used to determined factor evaluation matrix as a final score. Results: Based on an analysis of external and internal environmental factors, alternative strategies that are suitable for current hospital conditions are market penetration and service product development. In order to realize this strategy there are several things that must be of particular concern, namely the limited resources that are available which include the availability of human resources and financial support and there is no available integrated hospital information system. Conclusion: The business strategy plan recommended for developing RSD Kolonel Abundjani Bangko’s services for the next 5 years is market penetration and service product development. In order to realize this strategic plan requires a strong commitment from all human resources in the hospital and related stakeholders. Keywords: Hospitals, strategic plans, business strategy]]>
<![CDATA[THE EFFECT OF ANTIEMETIC FOR GALACTOGOGUE ]]>
<![CDATA[Sukma Marthia Rahani]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Proceedings of the International Conference on Applied Science and Health No. 4 (2019) ]]>
Publisher : <![CDATA[Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance) ]]>
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<![CDATA[Background: Breastmilk provides nutrition that newborn and baby need during early stage of their lives. Breastmilk production can be increased by giving the mother oxytocin or prolactin enhancement that called galactogogue during breastfeeding. Giving galactogogue to mother bring side effect such as nausea, vomit, and insomnia. The example of galactogogue are domperidone and metoclopramide. Domperidone and metoclopramide not only useful to increase the breastmilk production as galactogogue but also can be used as antiemetic to reduce the effect in the galactogogue. This study aims to examine the effect of antiemetic for galactogogue during breastfeeding. Methods: This study was a systematic review that used PRISMA guidelines. Data obtained from Electronic databases ProQuest and Google Scholar that published between 2015 and 2018. By using keywords such as effect, antiemetic, galactogogue to find the relevant journal. Results: The search found 58 studies, of which 7 studies were relevant to analyze in this study. Majority of these studies used Randomized Control Trial (RCT) and 1 study used case study. Analysis of the studies found out that domperidone and metoclopramide can be used as antiemetic for galactogogue. Domperidone was not enter the blood circulation and did not interfere the breastmilk production Conclusion: Domperidone and metoclopramide can be used as antiemetic for mother who need galactogogue treatment. Domperidone reduced the toxicity to mother and baby. The health providers should recommend domperidone and metoclopramide as galactogogue to mother who want to increase the breast milk production. Keywords: Breast milk, galactogogue, antiemetic]]>
<![CDATA[IMPROVING PATIENT SAFETY AND HOSPITAL SERVICE QUALITY THROUGH ELECTRONIC MEDICAL RECORD: A SYSTEMATIC REVIEW ]]>
<![CDATA[Muhammad Firdaus]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Proceedings of the International Conference on Applied Science and Health No. 4 (2019) ]]>
Publisher : <![CDATA[Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance) ]]>
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<![CDATA[Background: Examines properly implementation of Electronic Medical Records (EMR) which associated with workflows, policies and health services in enhancing patient safety. The electronic medical records have benefit to the patients due to the efficiency in the healthcare process. Therefore, the aim of this study was to examine the literatures on patients safety reporting based on electronic system review and assess the implementation. Methods: Systematic review with Prisma at the literature published between 2010 – 2019 using three large database: Proquest, Oxford Academic Journals, and Scopus. The eligible articles in this review should show an effect of patient’ safety, and product quality in hospital in correlation on using EMR. It must include some effect on medication error, prescribing error, error in the use of EMR that potentially endanger patient safety. Results:The most important function of EMR implementation is to improve patient safety in hospital and to reduce the cost. EMR reduce excess cost of Hospital Acquired Condition (HAC) by 16%, reduce death due to HAC by 34%. Doctor and nurses believe that the quality of patient data would be better by using EMR as their daily routines. Conclusion: EMR can improve patient safety due to some skills in technology. Thus, it would not harm to the patients safety. However, the implementation of EMR requires the human skill resources in using technologies, computer and programs. Keywords : electronic medical record, hospital, patient safety, electronic health record]]>
<![CDATA[THE RELATIONSHIP BETWEEN HEALTH FINANCING MECHANISM AND MORTALITY RATE IN SANTA MARIA PEKANBARU HOSPITAL ]]>
<![CDATA[Arifin Arifin]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Proceedings of the International Conference on Applied Science and Health No. 3 (2018) ]]>
Publisher : <![CDATA[Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance) ]]>
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<![CDATA[Background: The main challenge of the health financing mechanism in Indonesia is the allocation of health spending which is still dominated by the private sector, whereas the largest proportion comes from out of pocket payments. The system are a significant barrier in accessing health services. Many individuals with chronis diseases postpone the search for medical services because of high health care cost. The consequences of the delay is the loss of opportunities to overcome chronic illness. This research was aimed to analyze the relationship between health financing mechanism and mortality rate (GDR and NDR) in Santa Maria Pekanbaru Hospital. Methods: This cross-sectional study involves GDR and NDR of patients using out of pocket payment and those using health insurance in the year between 2014 - 2017. Data analysis was performed by independent samples t-Test (significance level p < 0,05). Result:The result of independent samples t-test analysis indicated that there was a significant difference between GDR and NDR of patients using out of pocket payment and health insurance patients (p < 0,05). GDR score of patients using out of pocket payment was 9.58 times higher than health insurance patients. The NDR score of patients with out of pocket payment 6.79 times higher than health insurance patients. Conclusion: The health service outcome in patients with out of pocket payment is lower than health insurance patients. The out of pocket payment financing mechanism is one of the major problems in the transition to Universal Health Covered. It is recommended that our government must increase the health budget which is at least in accordance with the rule of law and improve the allocation of public sector health funds at least 2/3 of the total health budget to reduce the proportion of out of pocket to total health expenditure. Health care providers should do efficiency in all areas to reduce the cost of health services. Patient who do not have health insurance will have to rearrenge the allocation of their household expense to pay premium insurance and implement the healthy life habits.]]>
<![CDATA[Implementing Business Model In Hospital: A Scoping Review ]]>
<![CDATA[Lastri Swastanita]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ Syntax Literate Jurnal Ilmiah Indonesia ]]>
Publisher : <![CDATA[Syntax Corporation ]]>
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DOI: 10.36418/syntax-literate.v7i10.9585
<![CDATA[Increased competition between hospitals, population growth, advances in medical technology, increased life expectancy, and digital transformation urges hospitals to adapt. Health care providers are stuck in situations that require cutting health costs while still maintaining the quality of care to patients. Many believe that the business model will be a major contributor to the sustainability of competitive advantage for hospitals. This research aimed to look at the role and application of hospital business models that can maintain quality, effective financing services, and sustainability. Searches for articles were conducted on four databases using PRISMA-ScR protocol. We included studies containing the business models in a hospital setting, using relevant search terms related to the hospital business model. Systematic search yielded five articles that lay out some of the business models. Sixty percent of articles were published in Asian countries. Study designs were descriptive and observational studies. Each business model has its uniqueness that can give an idea of how to run a business model tailored to the characteristics of the hospital itself.]]>
<![CDATA[EVALUASI PROTOKOL KESEHATAN PRAKTIK DOKTER GIGI SAAT PANDEMI: A SYSTEMATIC REVIEW ]]>
<![CDATA[Sitti Ashari]]>;
<![CDATA[Amal Chalik Sjaaf]]>
<![CDATA[ PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 6 No. 3 (2022): DESEMBER 2022 ]]>
Publisher : <![CDATA[Universitas Pahlawan ]]>
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DOI: 10.31004/prepotif.v6i3.7777
<![CDATA[Dampak dari pandemi COVID-19 sangat berpengaruh bagi dokter gigi dalam pelaksanaan pelayanan kesehatan gigi dan mulut selama masa pandemi COVID-19. Perlunya pedoman pelayanan kedokteran gigi selama pandemi virus COVID-19 dan terdapat sejumlah hal yang perlu diperhatikan oleh dokter gigi dalam menjalankan tugasnya. Oleh karena itu, untuk menindaklanjuti kasus COVID-19 saat ini diperlukan dokter gigi dalam memenuhi pedoman tersebut dalam evaluasi protokol kesehatan dalam praktik dokter gigi. Penelitian menggunakan metode PRISMA (Preferred reporting Items for Systematic Reviews and Meta-analyses). Systematic review ini menggunakan database yakni PubMed, Springerlink dan Science Direct berdasarkan kriteria inklusi dan kriteria eksklusi yang ditetapkan. Dari hasil review, pasien dilakukan triase kondisi praktik melalui teledentistry untuk menilai perlu tidaknya tindakan perawatan gigi dan mulut secara langsung. Pasien yang terlanjur mendatangi unit perawatan gigi dilakukan screening, ditinjau kontak pasien dan lakukan strategi untuk menghindari prosedur yang menghasilkan aerosol, serta prosedur desinfeksi untuk praktek dokter gigi sebelum, selama, dan setelah setiap kunjungan pasien. Serangkaian rekomendasi dan standar diterapkan dalam konteks pandemi COVID-19. Ruangan diatur, menerapkan protokol kesehatan, penggunaan alat pelindung diri lengkap, meminimalisir tindakan aerosol generating procedure, prosedur desinfeksi, melakukan vaksin dan penerapan protokol kesehatan pada pasien dalam rangka menekan paparan COVID-19.]]>
<![CDATA[Penilaian Kinerja Rumah Sakit Metode Balanced Scorecard – Implementasinya Pada Dekade Ketiga : Scoping Review: - ]]>
<![CDATA[Lasma Frisca Yoselina Panjaitan]]>;
<![CDATA[Amal Chalik Sjaaf]]>;
<![CDATA[Roza Falinda]]>
<![CDATA[ Jurnal Kesehatan Komunitas Vol 8 No 3 (2022): Jurnal Kesehatan Komunitas ]]>
Publisher : <![CDATA[LPPM Hang Tuah Pekanbaru ]]>
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DOI: 10.25311/keskom.Vol8.Iss3.1305
<![CDATA[Background : Balanced score card (BSC) has been for decades used as a performance measurement tool in many healthcare setting including hospital. Hospital performance measurement is essential to gauge, spesifically during the covid-19 pandemic where many hospitals are experiencing difficulties to sustain. Balanced Scorecard (BSC) is one of the widely used method to improve hospital performance for it’s comprehensiveness. The method applied four perspectives, those are financial perspective, growth and learning, custumor, and internal process. The aim of this study is to review the development of BSC implementation in hospitals across the globe in the 3rd decade, and the benefit to implement in local hospitals. Method : Research method is scoping review. The search manually started by studying related articles. Key words used to search articles are Hospital Performance and Balanced Scorecard, hospital performance measurement through data base EMBASE, MEDLINE and PuBMed. Result : 400 records were identified and 23 underwent a full text review. 10 articles were included. BSC in hospital setting has developed, not only as a performance evaluation tool but also to drive performance by integrating BSC as mapping strategy. This study shows that most hospitals still adapt the 2nd generation of BSC, mapping strategy. Only one hospital performed the destination statement. A few of which applies it as a tool to measure performance Conclusion : BSC has been implemented as performance management tool in hospitals worldwide. There have been improvements in the 3rd decade, its not only for monitoring performance as mapping strategy to approach hospital’s goals..]]>
<![CDATA[ENGAGING PATIENTS FOR PATIENT SAFETY: A QUALITATIVE STUDY ON HEALTHCARE RECIPIENTS’ PERSPECTIVES ]]>
<![CDATA[Ekorini Listiowati]]>;
<![CDATA[Amal Chalik Sjaaf]]>;
<![CDATA[Anhari Achadi]]>;
<![CDATA[Adang Bachtiar]]>;
<![CDATA[Merita Arini]]>
<![CDATA[ Indonesian Journal of Health Administration Vol. 11 No. 1 (2023): June ]]>
Publisher : <![CDATA[Universitas Airlangga ]]>
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DOI: 10.20473/ijha.v11i1.2023.67-80
<![CDATA[Background: Patient safety (PS) is a global priority for achieving quality healthcare. Although patient engagement (PE) is a crucial risk-reduction strategy, research on this subject in Indonesia is scarce. Aim: This study aims to explore healthcare recipients’ (HCRs’) perspectives and their potential role in PS. Methods: Exploratory qualitative research was conducted with in-depth interviews (IDIs). This study purposively selected fourteen patients and fifteen caretakers in chronic wards. Content analysis was subjected to the IDIs data that has been transcribed verbatim. Results: HCRs showed inadequate knowledge, perception, and willingness to engage in patient safety. Four themes were identified from data analysis: (1) complexity barriers to PE Implementation; (2) enabling factors for PE; (3) HCRs' expectations; and (4) existing and potential HCRs' roles in PS. HCRs' roles were still limited to communication, positive attitude and behavior, aided healthcare process, and error prevention. Conclusion: The limited roles of HCRs resulted from their unreadiness to participate more in PS. For patients to be engaged in safety measures, it was essential to improve the ability of patients and caregivers and eliminate obstacles encountered by healthcare professionals and the broader health system. Keywords: patient engagement, patient safety, quality healthcare]]>
