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All Journal J-MAS (Jurnal Manajemen dan Sains) Jurnal Komunikasi Profesional Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Accounting and Finance Management (JAFM) International Journal of Advanced Multidisciplinary Siber International Journal of Digital Business Greenation International Journal of Tourism and Management Greenation International Journal of Economics and Accounting
Osrita Hapsara
Fakultas Ekonomi Universitas Batanghari Jambi
Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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The Influence of Discipline and Work Environment on the Quality of Public Services through Motivation in Tungkal Ilir District, Tanjung Jabung Barat Regency Ariyanto, Ariyanto; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 7 No. 1 (2025): Dinasti International Journal of Management Science (September - October 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i1.5477

Abstract

This study aims to provide an overview of discipline, work environment, motivation, and the quality of public services in Tungkal Ilir District, as well as to examine and analyze the influence of discipline and work environment on public service quality through motivation in Tungkal Ilir District, Tanjung Jabung Barat Regency. This research employs a descriptive-verificative approach and uses Partial Least Squares (PLS) analysis. Based on the results of the descriptive analysis, it explains that the discipline variable (X1) obtained a total score of 5,542 with an average score of 346 and is in the Very High category, the work environment (X2) obtained a total score of 4,181 with an average of 348 and is included in the Very Good category, motivation (Y) obtained a total score of 4,901 with an average of 350 and is included in the Very High category and the quality of public services (Z) obtained a total score of 4,154 with an average of 346 and is in the Very Good category. The results show that discipline and work environment have a positive and significant effect on motivation and public service quality, both directly and indirectly through motivation. Good discipline encourages higher motivation and leads to improved service quality, while a conducive work environment strengthens employee motivation and results in better public services. Motivation plays an important role as a mediating factor in linking discipline and work environment with improvements in public service quality.
The Influence of Competence and Work Facilities on Employee Performance with Work Motivation as an Intervening Variable at PT. Telekomunikasi Indonesia Jambi Branch Mardoni, Mardoni; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 7 No. 1 (2025): Dinasti International Journal of Management Science (September - October 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i1.5494

Abstract

This study aims to determine and analyze the description of competency, work facilities, work motivation, and employee performance at PT. Telekomunikasi Indonesia Jambi Branch and to determine and analyze the influence of competency and work facilities on employee performance with work motivation as an intervening variable. The population in this study were all employees at PT. Telekomunikasi Indonesia Jambi Branch totaling 231 people consisting of 76 permanent employees and 155 contract employees. While the sampling technique in this study used purposive sampling. While for the analysis technique used in this study was through SmartPLS 3.0. Descriptively, competency, work facilities, motivation, and employee performance at PT. Telekomunikasi Indonesia Jambi Branch were perceived to have been going well. Meanwhile, from the hypothesis testing conducted, it can be concluded that competency and work facilities have a positive and significant influence on employee motivation and performance, both directly and through the mediating variable of motivation. These results confirm that increasing competency and work facilities will encourage motivation and have a significant impact on improving employee performance.
Pengaruh Diklat dan Fasilitas Kerja terhadap Kinerja Pegawai dengan Motivasi Sebagai Variabel Intervening pada Kantor Kecamatan Nipah Panjang Kabupaten Tanjung Jabung Timur Agustinus, Helmi; Sudirman, Sudirman; Hapsara, Osrita
J-MAS (Jurnal Manajemen dan Sains) Vol 10, No 1 (2025): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v10i1.2282

Abstract

The aim of this research is to analyze the influence of training and work facilities on employee performance with motivation as an intervening variable at the Nipah Panjang District Office, East Tanjung Jabung Regency. This research uses descriptive verification and quantitative methods. The object of this research is the influence of training and work facilities on employee performance with motivation as an intervening variable at the Nipah Panjang District Office, East Tanjung Jabung Regency, with a total sample of 86 people. Data analysis was carried out using the PLS method. The research results show that training and work facilities have a positive and significant influence on employee motivation and performance at the Nipah Panjang District Office, East Tanjung Jabung Regency. Training has a direct effect on employee motivation by 27.9% and on employee performance by 69.3%, with an indirect effect through work motivation of 10.6%. Work facilities have a direct influence on employee motivation by 72% and employee performance by 68.5%, as well as an indirect influence on employee performance through work motivation by 27.3%. Work motivation also has a positive and significant effect on employee performance by 37.9%. Overall, training and work facilities are proven to play an important role in increasing employee motivation and performance through work motivation as an intervening variable.
The Effect of Transformational Leadership and Discipline Through Motivation on Employee Performance at The Telanaipura District Office, Jambi City Wahyuni, Sri; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5347

Abstract

1) The impact of discipline and transformational leadership on employee motivation is the first goal of this study. 2) How performance of employees is affected by discipline and transformational leadership. 3) How performance of employees is affected by motivation. 4) how performance of employees is affected by transformational leadership and discipline via motivation. In Jambi City, this study was carried out in the Telanaipura District Office. 71 employees made up the sample size. Saturated sampling is the term for this kind of sampling. Data analysis using Partial Least Squares (PLS) with a descriptive and verification technique. Transformational leadership is classified as good, according to the descriptive analysis's findings. Performance of employees, motivation, and discipline are all rated as high. The verification analysis's findings show that employee motivation and performance are significantly impacted by transformational leadership and discipline. Motivation has also been shown to modulate the effects of discipline and transformative leadership on performance of employees, indicating that motivation may have a positive and substantial impact on performance of employees.
Pengaruh Kompetensi dan Kompensasi Melalui Motivasi Serta Dampaknya terhadap Kinerja Aparatur Sipil Negara pada Kementrian Agama Kabupaten Muaro Jambi Syamsir, Syamsir; Syeikh, Saiyid; Hapsara, Osrita
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1441

Abstract

The aim of this research is to describe the competence, compensation, motivation and performance of ASN of the Ministry of Religion of Muaro Jambi Regency and to analyze the partial and simultaneous direct and indirect influence of competence and compensation on ASN motivation and performance, as well as to analyze motivation on ASN performance. To answer the research objectives, this research is supported by theoretical studies related to research variables, namely competence, compensation, motivation and performance. Apart from that, the author also looks for relevant previous research in the form of articles/journals and previous theses to support this research. The population in this research is employees of the Ministry of Religion, Muaro Jambi Regency, totaling 76 employees with conditions in 2022. The data analysis technique used in this research is through path analysis followed by hypothesis testing via F (simultaneous) and t (partial) tests. From the path analysis tests carried out, it was found that competence and compensation have an influence on ASN motivation and performance, both directly and indirectly. This explains that if the organization has high competence and higher compensation, this will increase ASN motivation towards the organization and provide maximum work results. This research concludes that partial and simultaneous competency and compensation have a positive and significant influence on the motivation and performance of ASN at the Ministry of Religion, Muaro Jambi Regency. Likewise, motivation has a positive and significant influence on the performance of the ASN Ministry of Religion, Muaro Jambi Regency.
The Influence of Competence and Work Environment With Discipline as an Intervening Variable on Teacher Performance at SMK Negeri 2 Jambi City Harmonis, Harmonis; Yamali, Fakhrul Rozi; Hapsara, Osrita
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1723

Abstract

The purpose of this study is to describe the competence, work environment, discipline and performance of teachers at SMK Negeri 2 Jambi City. Then to analyze the influence of competence and work environment on discipline, analyze the influence of competence and work environment on teacher performance, then analyze the influence of discipline on teacher performance, then analyze the influence competence and work environment through discipline towards teacher performance. This research is a research using descriptive and verifiative research methods, which is a method in examining a group of people, an object, situation and condition of a system of thought with a goal to make a description, a systematic picture according to the facts being investigated. The verification research aims to test hypotheses about the influence between variables of this study. This research involved teachers at SMK Negeri 2 Jambi City totaling 132 people. A sample of 57 respondents based on the formula of the Probability Sampling technique. Data was analyzed using SPSS.22. The results showed that competence in good condition, work environment in good condition, high discipline and high teacher performance, that competence and work environment simulatively or partially have a positive and significant effect on discipline , competence and work environment simultaneously and partially have a positive and significant effect on teacher performance, and discipline has a positive and significant effect on teacher performance at SMK Negeri 2 Jambi City .
Pengaruh Lingkungan Kerja dan Motivasi terhadap Kepuasan Kerja Serta Dampaknya pada Kinerja Karyawan PT. Sinarmas Multifinance Cabang Jambi Wahyuri, Putra; MS, M. Zahari; Hapsara, Osrita
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1561

Abstract

The purpose of this study is to describe the work environment, motivation, job satisfaction and performance of PT. Sinarmas Multifiance Jambi Branch and to analyze the influence of work environment and motivation partially and simultaneously directly and indirectly on job satisfaction and employee performance, as well as to analyze job satisfaction on employee performance. To answer the purpose of this research, this research is supported by theoretical studies related to research variables, namely work environment, motivation, job satisfaction and performance. In addition, the author is also looking for relevant previous research in the form of articles/journals and previous theses to support this research. The population in this study is employees of Sinarmas Multifinance Jambi Branch which amounts to 61 employees with conditions in 2022. The data analysis technique used in this study is through path analysis followed by hypothesis testing through F test (Simultaneous) and t test (Partial). From the path analysis testing conducted, it was found that the work environment and work motivation affected job satisfaction by 46.28% while the rest were influenced by other variants. Work environment and motivation affect 43.14% of employee performance at PT. Sinarmas Multifinance Jambi Branch. This study concludes the work environment, motivation, job satisfaction and employee performance are in good and high condition. In addition, the work environment and motivation partially and simultaneously have a positive and significant influence on job satisfaction and employee performance at PT. Sinarmas Multifinance Jambi Branch. Similarly, job satisfaction has a positive and significant influence on employee performance.
Pengaruh Komitmen Organisasi dan Disiplin Kerja terhadap Motivasi Serta Dampaknya terhadap Kinerja Aparatur Sipil Negara Pada Badan Pengelolaan Keuangan dan Pendapatan Daerah Provinsi Jambi Paslah, Roni; Hapsara, Osrita; Akbar, Ali
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1465

Abstract

This study aims to obtain an overview of the influence of organizational commitment, work discipline, motivation and performance of state civil servants on the Regional Financial and Revenue Management Agency (BPKPD) of Jambi Province. To answer the research objectives, the researcher conducted literature observations related to several research variables, as well as reviewing relevant journals. The population of this research is all BPKPD Jambi Province employees totaling 166 employees. The population of this study was too large, so the researcher decided to use a sample taken based on the Slovin formula, where the error rate was 10%, and obtained a sample of 63 employees. Data analysis using the path analysis method to measure the influence of the research variables. The next analysis is R square and hypothesis testing (t test and F test). The research results show that both simultaneous and partial organizational commitment and work discipline have an influence on work motivation and performance. This indicates that the high level of organizational commitment and work discipline of employees at work can increase their work motivation, thereby having a positive effect on their performance. This research concludes that organizational commitment, work discipline, work motivation and employee performance at BPKPD Jambi Province are at a fairly high level. In addition, organizational commitment and work discipline, both simultaneously and individually, have a significant positive effect on work motivation and performance. Meanwhile, work motivation also has a significant positive effect on performance. 
Pengaruh Gaya Kepemimpinan dan Disiplin Kerja terhadap Motivasi Kerja Serta Dampaknya pada Kinerja Pegawai Dinas Pendidikan dan Kebudayaan Kabupaten Merangin Rahmayeni, Weni; MS, M. Zahari; Hapsara, Osrita
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 1 (2024): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i1.1607

Abstract

The purpose of this research is to describe leadership style, work discipline, motivation and performance of employees of the Merangin Regency Education and Culture Service and to analyze the influence of leadership style and work discipline partially and simultaneously directly and indirectly on employee work motivation and performance, as well as to analyze work motivation on employee performance. To answer the research objectives, this research is supported by theoretical studies related to research variables, namely leadership style, work discipline, work motivation and performance. Apart from that, the author also looked for relevant previous research in the form of articles/journals and previous theses to support this research. The population in this research is ASN employees totaling 73 employees with conditions in 2022. The data analysis technique used in this research is through path analysis followed by hypothesis testing through the F test (Simultaneous) and t test (Partial). From the path analysis tests carried out, it was found that leadership style and work discipline influenced work motivation by 46.28% while the rest was influenced by other variants. Leadership style and work discipline have an influence of 43.14% on employee performance at the Merangin Regency Education and Culture Office. This research concludes that leadership style, work discipline, work motivation and employee performance are in good and high condition. Apart from that, work discipline and work stress partially and simultaneously have a positive and significant influence on work motivation and employee performance at the Merangin Regency Education and Culture Office. Likewise, work motivation has a positive and significant influence on employee performance.
The Effect of Job Analysis and Career Development Through Competency on Employee Performance Erwan, Erwan; Zahari, M.; Hapsara, Osrita
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 4 (2024): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i4.3264

Abstract

The objectives of this study are: 1) to describe job analysis (JA), career development, competencies, and employee performance; 2) to analyze the direct and indirect effects of job analysis (JA) and career development on competencies; 3) to assess the direct and indirect effects of job analysis (JA) and career development on employee performance; 4) to determine the effect of competencies on employee performance; and 5) to evaluate the effect of job analysis (JA) and career development on employee performance through competencies. The research method employed descriptive and verificative analysis with a path analysis approach. The sample consisted of 62 respondents, and data were collected through a census survey using a questionnaire. The findings of the study are as follows: 1) The variables of job analysis, career development, and competencies are in fairly good condition, while performance is categorized as moderate; 2) Job analysis (JA) and career development have direct and indirect effects on competencies; 3) Job analysis and career development have both direct and indirect effects on employee performance; 4) Competencies have an effect on employee performance; 5) Job analysis and career development through competencies impact employee performance.
Co-Authors Agustina, Rahma Agustinus, Helmi AHMADI Ali Akbar Ali, Sofyan Amirah, Amirah Andawari, Citra Aris, M. Asbiliyah, Asbiliyah Asfar, Dedy Ari Atiki, Alik Bintang, Bella Beliana Bukit, Pantun Casmudi Casmudi Darussalam, Fitriadi Dian Wardiana Sjuchro Diniati.Z, Siska Erwan Erwan, Erwan Firnando, Elly Fivanka, Bebi Hardiansyah Hardiansyah Harmonis Ignatius Septo Pramesworo Iyusnawati, Iyusnawati Jahara, Sri Jasrianto, Jasrianto Khodijah, Ratumas M. Ramadhan M. Zahari Mardoni, Mardoni Niawati, Wisnilili Nur, M. Syafruddin Oktriyani, Sari Paslah, Roni Rahmayeni, Weni Ramadhan, Rahmad Rudianto Sri Wahyuni Sudirman Sudirman Sugiardi, Sigit Sulaiman, Dadan Syamsir Syamsir Syeikh, Saiyid Syekh, Saiyid Taufik Murtono Trismi A, Linda Umi Masruroh, Umi Wahyuri, Putra Wijayanti Jumady, Yunita Yamali, Fahrul Rozi Zahari, M