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All Journal J-MAS (Jurnal Manajemen dan Sains) Jurnal Komunikasi Profesional Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Accounting and Finance Management (JAFM) International Journal of Advanced Multidisciplinary
Osrita Hapsara
Fakultas Ekonomi Universitas Batanghari Jambi
Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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The Influence of Work Facilities and Internal Communication on the Performance of Civil Servants Through Motivation at the Education Office and Culture of Muaro Jambi Regency Jasrianto, Jasrianto; Zahari, M.; Hapsara, Osrita
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 4 (2024): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i4.3269

Abstract

This study evaluates and analyzes the impact of work facilities and internal communication on civil servant performance, with work motivation as a mediating variable, at the Education and Culture Office of Muaro Jambi Regency. Using both descriptive and verification methods, the research involved 62 employees from the office and employed the Partial Least Squares (PLS) method for analysis. The results from the questionnaire indicated that work facilities had a total score of 2859, classified as good, while internal communication scored 2836, also in the good range. Work motivation was rated at 3080, placing it in the high category, and employee performance scored 3099, which is similarly high. The findings show that work facilities have significant impact on motivation. Internal communication also positively and significantly influences motivation. Additionally, both work facilities and internal communication have significant effect on employee performance. Motivation is demonstrated to positively and significantly affect employee performance. Moreover, work facilities and internal communication both positively and significantly impact employee performance through the mediation of motivation at the Muaro Jambi Regency Education and Culture Office.
The Influence of the Physical Work Environment, Competence, and Work Culture on Motivation and Their Impact on ASN Performance at Regional Office VII of the Palembang State Civil Service Agency Ramadhan, Rahmad; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6188

Abstract

This study aims to analyze the influence of the physical work environment, competence, and work culture on motivation and their impact on the performance of State Civil Apparatus (ASN) at Regional Office VII of the State Civil Service Agency (BKN) Palembang. The background of this study is based on the importance of internal and external organizational factors in improving ASN performance, particularly through the creation of a conducive work environment, improving employee competence, and establishing a positive work culture. The research method used is a quantitative approach with an explanatory research type. The population in this study were all ASN at Regional Office VII of BKN Palembang. Sampling was carried out using a saturated sampling technique, where the entire population was used as a research sample. Data were collected through closed questionnaires and analyzed using path analysis with the help of the SPSS program to determine the direct and indirect relationships between variables. The results of the study indicate that the physical work environment, competence, and work culture have a positive and significant effect on ASN motivation. In addition, motivation has a positive and significant effect on ASN performance, and acts as a mediating variable in the relationship between the variables of the physical work environment, competence, and work culture on ASN performance. These findings indicate that improving the quality of the work environment, strengthening competencies, and implementing a good work culture will encourage higher work motivation, which will ultimately have an impact on improving the performance of ASN in the Palembang Regional Office VII of BKN.
The Influence of Discipline and Work Facilities on Employee Performance with Motivation as an Intervening Variable at the Danau Teluk District Office, Jambi City Firnando, Elly; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6189

Abstract

The purpose of this study is to describe discipline, work facilities, motivation and employee performance in Danau Teluk District, Jambi City and to analyze the influence of discipline and work facilities partially and simultaneously directly and indirectly on employee motivation and performance, as well as to analyze motivation on employee performance. To answer the research objectives, this study is supported by theoretical studies related to the research variables, namely discipline, work facilities, motivation and employee performance. In addition, the author also looked for relevant previous research in the form of articles/journals and previous theses to support this research. The population in this study were 60 employees of Danau Teluk District, Jambi City with conditions in 2025 and sampling using total sampling where the entire population was used as a sample of this study. The data analysis technique used in this study was through path analysis followed by hypothesis testing through the F test (Simultaneous) and t test (Partial). From the path analysis test conducted, it was found that discipline and work facilities influenced motivation by 75% while the rest was influenced by other variants. Discipline and work facilities have a 68.5% influence on employee performance, and in the final structure, motivation has a 65.2% influence on employee performance, with the remainder influenced by variables outside of this study. This study concludes that discipline, work facilities, motivation, and employee performance are in a fairly satisfactory and high condition. In addition, discipline and work facilities partially and simultaneously have a positive and significant influence on employee motivation and performance in the Danau Teluk District, Jambi City. Likewise, motivation has a positive and significant influence on employee performance.
Co-Authors Agustina, Rahma Agustinus, Helmi AHMADI Ali Akbar Amirah, Amirah Andawari, Citra Aris, M. Asfar, Dedy Ari Atiki, Alik Bukit, Pantun Casmudi Casmudi Dian Wardiana Sjuchro Erwan Erwan, Erwan Fivanka, Bebi Harmonis Iyusnawati, Iyusnawati Jahara, Sri Jasrianto, Jasrianto Khodijah, Ratumas M. Zahari Mardoni, Mardoni Niawati, Wisnilili Nur, M. Syafruddin Paslah, Roni Rahmayeni, Weni Siswahyudianto Sri Wahyuni Sudirman Sudirman Sulaiman, Dadan Syamsir Syamsir Syeikh, Saiyid Syekh, Saiyid Taufik Murtono Trismi A, Linda Wahyuri, Putra Wijayanti Jumady, Yunita Yamali, Fahrul Rozi Zahari, M