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PENINGKATAN KUALITAS LAYANAN ADMINISTRASI BAGI PENGUSAHA HOMESTAY LOKAL DI DESA WISATA TEMAJUK SAMBAS Oktavianda, Melti; Larasati, Anistya Fitri; Fahrizal, Meizi; Herdiansyah, Dedi; Diah, Januardi M; Purba, Charlyna S; Muhani, Urai
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 3: September-Desember 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i3.3566

Abstract

Temajok Tourism Village in Sambas Regency has great potential as a tourist destination, but local homestay entrepreneurs face challenges in administrative services. Limitations in guest recording, financial management, and English proficiency hinder them from providing optimal services to tourists, especially international tourists. This Community Service Program aims to improve the quality of homestay administrative services in Temajok Tourism Village. The partners are local homestay entrepreneurs who are generally new to the business and have limitations in administrative practices. Through training and counseling, this Community Service will improve partners' abilities in guest recording, financial management, and the use of business English for administrative needs, reservations, and correspondence. It is expected to have a positive impact on improving the quality of homestay services and tourist satisfaction. By improving the quality of administrative services, it is hoped that homestays in Temajok Tourism Village can compete and make a significant contribution to the development of local tourism
Dampak Pelatihan Dosen terhadap Proses Belajar Mengajar Mahasiswa Jurusan Administrasi Bisnis Politeknik Negeri Pontianak Abdullah; Herdiansyah, Dedi
Jurnal Aplikasi Manajemen Vol. 7 No. 3 (2009)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1406.67 KB) | DOI: 10.21776/

Abstract

The objective of this research is to measure the changing in respondents' work behavior after having participated in work training; to find out whether the work behavior changes as expected and how big the changing. The analysis method of this finding is descriptive and verificative toward collected data, then manipulated based on the questionnaire result. This research has one variable-training-consists of three indicator; upgrading skills and knowledge, working ability, behavior and attitude changing. The dependent variable of this research is teaching and learning process in Pontianak State Polytechnic. The findings show that (a) the upgrading skills and knowledge has little influence on teaching and learning process. It can be seen from regression value 0.0471 and its correlation value 0.051, (b) working ability has significant impact toward teaching and learning process in business administration department. It can be seen from regression value 0.511 and correlation value 0.455. The achievement indicator is due to teaching experience and education background of most lecturers (master degree) (c) behavior and attitude changing has insignificant toward teaching and learning process. It can be seen from regression value 0.266 and correlation value 0.277. therefore, conductive teaching and learning process between the students and the lecturers including transparent atmosphere, objectivity, and discipline.