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All Journal Journal The Winners Gadjah Mada International Journal of Business Syntax Literate: Jurnal Ilmiah Indonesia JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Ultima Management : Jurnal Ilmu Manajemen EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Mantik Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Quantitative Economics and Management Studies International Journal of Science and Society (IJSOC) Indonesian Marketing Journal Media Bina Ilmiah Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Penelitian Pendidikan Indonesia Blockchain Frontier Technology (BFRONT)
Tan, Pauline H. Pattyranie
Universitas Pelita Harapan
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Social Sciences Other

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THE INFLUENCE OF COUNTRY OF ORIGIN (JAPAN), BRAND IMAGE, PRICE PERCEPTION AND PERCEIVED QUALITY TOWARDS REPURCHASE INTENTION: EVIDENCE FROM UNIQLO BRAND IN INDONESIA Felix, Nicholas; Tan, Pauline Henriette Pattyranie
Indonesian Marketing Journal Vol. 3, No. 2, September 2023
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/imj.v3i2.8330

Abstract

Indonesia is one of the countries with abundant population growth, as well as Indonesia is concluded as one of the countries with the most fashion users and buyers around the world. However, according to the data of sales revenue from Uniqlo in Indonesia, customers from Indonesia only contributed a little revenue towards global sales of Fast Retailing Co. or it is also called Uniqlo. This statement contradicted the point that Indonesia as one of the most fashion consumers around the world. This research aims to determine the effect and influence of country of origin, brand image, price perception, and perceived quality on repurchase intention in Uniqlo stores in Indonesia, Jakarta. This research uses explanatory research with a quantitative approach, the object of this research is people who have at least bought Uniqlo’s product more than once. The non-probability purposive sampling method was used on 200 respondents who lived in Indonesia and had purchased products from Uniqlo at least more than once. Online questionnaires were employed as the research tool for the data. The results showed that H1 Country of origin has a significant and positive effect towards repurchase intention is rejected, H2 Brand image has a significant and positive effect towards repurchase intention is accepted, H3 Price perception has a significant and positive effect towards repurchase intention is accepted, and H4 Perceived quality has a significant and positive effect towards repurchase intention is accepted. For future research, some variables such as loyalty, satisfaction, and convenience can be added to the model to predict repurchase intention.
The Influence of Hospital Brand Image, Health Service Quality and Patient Satisfaction on Loyalty at Arosuka Regional Hospital Rindasiwi, Della Tamara; Tan, Pauline H. Pattyranie
International Journal of Science and Society Vol 6 No 4 (2024): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/ijsoc.v6i4.1327

Abstract

This study examines the relationships among hospital brand image, healthcare service quality, patient satisfaction, and patient loyalty. A cross-sectional quantitative approach was employed, utilizing questionnaires distributed to 160 respondents. The proposed model was tested using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings revealed significant and positive relationships between all variables, with the following results: brand image and loyalty (t-statistics 2.120, p-value 0.023 < 0.05), brand image and healthcare service quality (t-statistics 2.137, p-value 0.033 < 0.05), healthcare service quality and patient satisfaction (t-statistics 4.440, p-value 0.000 < 0.05), healthcare service quality and loyalty (t-statistics 2.472, p-value 0.014 < 0.05), and patient satisfaction and loyalty (t-statistics 7.448, p-value 0.000 < 0.05). The study highlights healthcare service quality and patient satisfaction as critical factors in enhancing patient loyalty. Therefore, hospitals are encouraged to continuously evaluate and improve their service quality to strengthen patient loyalty and maintain a competitive edge.
PENGARUH ENTREPRENEURIAL SELF-EFFICACY, ENTREPRENEURIAL MOTIVATION, FAMILY SUPPORT TERHADAP ENTREPRENEURIAL INTENTION DENGAN ENTREPRENEURIAL EDUCATION SEBAGAI VARIABEL MEDIASI: STUDI PADA MAHASISWA DI UNIVERSITAS SWASTA WILAYAH JABODETABEK Sari, Citra Eka; Tan, Pauline H.Pattyranien
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh entrepreneurial self-efficacy terhadap entrepreneurial education, Untuk menganalisis pengaruh entrepreneurial self-efficacy terhadap entrepreneurial intention, Untuk menganalisis pengaruh entrepreneurial motivation terhadap entrepreneurial education, Untuk menganalisis pengaruh entrepreneurial motivation terhadap entrepreneurial intention, Untuk menganalisis pengaruh family support terhadap entrepreneurial education, Untuk menganalisis pengaruh family support terhadap entrepreneurial intention, Untuk menganalisis pengaruh entrepreneurial education terhadap entrepreneurial intention. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kausal yang diperoleh secara kuantitatif dengan menggunakan survei untuk menguji hubungan antar variabel pada penelitian ini. Populasi dalam penelitian ini yaitu semua mahasiswa yang ada di wilayah Jabodetabek yang memiliki minat kewirausahaan. Metode sampling yang digunakan adalah purposive sampling. Hasil pada penelitian ini adalah Entrepreneurial Self-Efficacy berpengaruh positif terhadap Entrepreneurial Education didukung. Entrepreneurial Self-Efficacy berpengaruh positif terhadap Entrepreneurial Intention didukung. Entrepreneurial Motivation berpengaruh positif terhadap Entrepreneurial Education tidak didukung. Entrepreneurial Motivation berpengaruh positif terhadap Entrepreneurial Intention didukung. Family Support berpengaruh positif terhadap Entrepreneurial Education didukung. Family Support berpengaruh positif terhadap Entrepreneurial Intention tidak didukung. Entrepreneurial Education berpengaruh positif terhadap Entrepreneurial Intention tidak didukung.
PENGARUH SUBJECTIVE NORM, PERCEIVED BEHAVIORAL CONTROL, SELF EFFICACY DAN ENTREPRENEUR EDUCATION TERHADAP ENTREPRENEURIAL INTENTION PADA MAHASISWA JURUSAN ENTREPRENEUR DI JABODETABEK Tiona, Tharis; Tan, Pauline H. Pattyranie
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

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Abstract

Tujuan dari penelitian ini adalah untuk mengetahui faktor-faktor apa saja yang yang menentukan niat berwirausaha para mahasiswa jurusan Entrepreneur di Jabodetabek. Penelitian ini akan meneliti dan menganalisis lebih lanjut pengaruh Subjective Norm, Perceived Behavioral Control, Self Efficacy, dan Entrepreneur Education terhadap Entrepreneurial Intention pada mahasiswa jurusan Entrepreneur di Jabodetabek. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kausal atau eksplanatori yang bertujuan menguji hipotesis. Penelitian ini menggunakan pendekatan kuantitatif. Data yang dikumpulkan merupakan sumber data primer yang diperoleh melalui kuesioner online. Penelitian ini menggunakan non probability sampling, dengan metode purposive sampling dimana penentuan sampel dengan pertimbangan tertentu yaitu mahasiswa jurusan Entrepreneur yang berada di Jabodetabek. Jumlah sampel dalam penelitian ini berjumlah 167 sampel. Pembobotan kuesioner menggunakan skala Likert. Berdasarkan hasil penelitian, dapat disimpulkan bahwa variabel Perceived Behavioral Control, Self Efficacy dan Entrepreneur Education berpengaruh positif dan signifikan terhadap Entrepreneurial Intention mahasiswa jurusan Entrepreneur di Jabodetabek. Sedangkan variabel Subjective Norm tidak berpengaruh terhadap Entrepreneurial Intention mahasiswa jurusan Entrepreneur di Jabodetabek.
MACROECONOMIC ANALYSIS OF THE INDONESIAN NICKEL INDUSTRY USING DEPEST ANALYSIS Tan, Pauline H.Pattyranie
ULTIMA Management Vol 14 No 2 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i2.2933

Abstract

Abstract- The global push to accelerate the electric car industry is expected to increase world demand for nickel until 2030. Indonesia is the largest producer, with a Nickel production of 800,000 tons, or 30% of the world supply. The Indonesian government then responded to this global situation by issuing a law banning the export of 1.8% low-grade Nickel, in line with its policy of accelerating the national Strategic Project (PSN), focusing on nickel downstream (besides downstream other minerals and coal) to increase added value to strengthen the competitiveness of the national nickel industry on an international scale, suppressing imports and also creating energy independence. In an effort to achieve this downstream, it is necessary to carry out a macroeconomic analysis of the various opportunities and challenges faced in developing the Indonesian Nickel industry. This external analysis is the analysis Demography factors, Economy, Political, Ecological, and Social Technology (DEPEST). The results show: 1) Southeast Sulawesi has a demographic bonus with a low unemployment rate and the potential to be trained in trade and mining. 2) In terms of economic factors, Southeast Sulawesi Nickel has quite large reserves, and the LQ showed that the mining and quarrying sector has the highest comparative advantage compared to other basic sectors. 3) So far government regulations are accelerating the provision of added value to domestically manufactured products by relying on domestic raw materials. 4) The impact on socio-culture is to increase the community's welfare around the mining area as long as it is carried out while maintaining environmental sustainability. 5) There is a promising technology for downstream Nickel. Keywords: Nickel Industry; Smelter; DEPEST Analysis
Analysis of Supporting Factors of Entrepreneurial Intention Mediated by the Courage to Take Risk in Gen Z Students in Tangerang Jhonatan Leonard Kusuma; Tan, Pauline Henriette Pattyranie
Indonesian Marketing Journal Vol. 4, No. 2, September 2024
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/imj.v4i2.9508

Abstract

Gen Z students have a deep understanding of market trends and also supporting factors that can be important capital in entrepreneurship. However, the many business ideas among students have not completely reduced the unemployment rate of graduates. This is a central issue in the development of the Indonesian economy because there is still fear in taking risks in entrepreneurship. This study aims to analyze the factors that influence the entrepreneurship intention of students in Tangerang, focusing on the influence of self-efficacy, family support, and institutional support, as well as the mediating role of the ability to take risks. The study used the Non-probability Sampling technique with the Purposive Sampling method, which involved respondents according to certain criteria. The results showed that family support and institutional support had a positive and significant influence on entrepreneurship intention. However, the ability to take risks did not have a significant influence on entrepreneurship intention. Mediation analysis showed that the ability to take risks significantly mediated the relationship between institutional support and self-efficacy with entrepreneurship intention, but not on family support. This study concludes that self-efficacy and support from family and institutions are important factors in increasing entrepreneurship intention, while the ability to take risks has a mediating role that varies depending on the type of support received by students.
Utilizing the AlphaSign Website to Create Blockchain-Based or Online Digital Signatures Pauline H. Pattyranie Tan; Agung Rizky; Qurotul Aini; Dwi Nur Ramadhan; Thomas Green
Blockchain Frontier Technology Vol. 5 No. 1 (2025): Blockchain Frontier Technology
Publisher : IAIC Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/bfront.v5i1.785

Abstract

Blockchain is a decentralized system that can track and verify document authenticity, but its open nature poses challenges when dealing with confidential documents or those protected by personal data protection laws. The advancement of digital technology has spurred innovations in signature systems, particularly through the use of the AlphaSign website to create blockchain-based digital signatures.This study aims to enhance the security, transparency, and efficiency of signature issuance using blockchain technology, in alignment with the Sustainable Development Goals (SDGs), particularly SDG 9 (Industry, Innovation, and Infrastructure) and SDG 16 (Peace, Justice, and Strong Institutions).The research method involves the development of a web-based system integrated with blockchain to validate digital signatures. By incorporating automatic validation and signature features, AlphaSign addresses the issues of forgery and the loss of conventional signatures.The findings reveal that implementing blockchain in digital signature systems can improve security by up to 90% and expedite the verification process by up to 70% compared to traditional methods. Additionally, AlphaSign contributes to sustainable digital infrastructure by reducing paper usage and supporting e-administration systems. There fore, this research supports the promotion of safe and efficient digital transformation, aligning with sustainable development principles. The integration of blockchain technology in digital signatures offers a scalable, secure, and efficient solution that advances industry innovation and legal transparency, crucial for the achievement of SDGs.
Pengaruh facilitating conditions, social influences, perceived ease of use, dan perceived usefulness terhadap niat pengguna layanan telemedicine Ongko, Iren; Tan, Pauline H. Pattyranie
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 9 No. 4 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020232850

Abstract

The presence of telemedicine plays a vital role in the health care system in developing countries, because it can facilitate access to health services, especially in remote areas. However, various factors can influence the acceptance and intention to use a new technology. The purpose of this study is to analyze the factors influencing intention to use telemedicine applications in Indonesia using the Extended Technological Acceptance Model (TAM). The variables studied included facilitating conditions, social influence, perceived ease of use, and perceived usefulness and their influence on behavioral intention variables. This research was conducted using a quantitative approach using online Google Forms questionnaire with 5-point Likert scales. Questionnaires were distributed via social media during November 2022. A non-probability method with convenience sampling technique was employed. A total of 188 respondents were included, and the data collected were analyzed using a multivariate technique using Partial Least Square-Structural Equation Modeling (PLS-SEM). Evaluation of the outer model based on the outer loading (above 0.708), composite reliability and Cronbach’s alpha value (above 0.7) had shown the constructs to be reliable. The AVE value (above 0,50) and discriminant validity test using Fornell-Larcker criterion had shown the constructs to be valid. The results showed that the four independent variables studied had positive influences on the intention to use telemedicine applications.
Pengaruh Kepuasan Pasien Terhadap Loyalitas Pasien Rawat Jalan di Klinik Medimom Jakarta Selatan Rindi, Sakina Bhayang; Tan, Pauline H. Pattyranie
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i10.16453

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh positif dari Kualitas Layanan, Kepercayaan Pasien, dan Persepsi Harga terhadap Loyalitas Pasien melalui Kepuasan Pasien di Klinik Medimom Jakarta Selatan. Model penelitian ini menggunakan kuesioner dengan lima variabel utama. Penelitian dilakukan dengan metode survei kuantitatif menggunakan pengambilan data secara cross-sectional. Data responden diperoleh melalui purposive sampling dari pasien Klinik Medimom Jakarta Selatan yang berusia 18 hingga 50 tahun dan telah melakukan kunjungan lebih dari dua kali dalam satu tahun terakhir. Sebanyak 265 responden memenuhi kriteria tersebut. Data kemudian dianalisis menggunakan metode Partial Least Square-Structural Equation Modelling (PLS-SEM). Hasil penelitian menunjukkan bahwa kualitas layanan memiliki pengaruh positif terhadap kepuasan pasien, kepercayaan pasien juga berpengaruh positif terhadap kepuasan, serta persepsi harga memberikan dampak positif terhadap kepuasan pasien. Namun, kepuasan pasien tidak menunjukkan pengaruh positif terhadap loyalitas pasien, sementara kualitas layanan dan persepsi harga berpengaruh positif terhadap loyalitas pasien.
The Relationship between Hospital Service Quality and Patient Trust is Mediated by Patient Satisfaction in Patient Loyalty at Hospital X Sekar, Huga; Tan, Pauline H. Pattyranie
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i7.16457

Abstract

This study aims to determine the relationship between hospital service quality and patient trust, mediated by patient satisfaction and patient loyalty at the Hospital X. The research method used is quantitative research. The population used in the research were general patients at the Hospital X using a sample size of 162 respondents. The data processing method in this research is structural equation modeling (SEM). The research results show that there are several important findings, such as the quality of hospital services influences patient trust and patient satisfaction, however the quality of hospital services does not influence patient loyalty. Patient trust influences patient satisfaction, patient satisfaction influences patient loyalty as well. Quality of service indirectly influences patient trust through patient satisfaction. Quality of hospital service indirectly influences patient satisfaction through loyalty. Patient trust influences patient satisfaction through patient loyalty. Quality of hospital service. Quality of hospital service influences patient trust through patient satisfaction in patient loyalty.
Co-Authors Agung Rizky Andrew Chandra Antonio, Ferdi Chiquita Purnomo Dwi Nur Ramadhan Felix, Nicholas Indah Lestari Tuhatelu Iren Ongko Irianti, Antania Hanjani Jacob, Michael Rusiviro Jennifer Chandra Jhonatan Leonard Kusuma KENI KENI Lidya Suryany Holiwono Maudy Mikha Maria Tambayong Moses Lorensius Parlinggoman Hutabarat Mujahidah, As Syifa Najmuddin, Mochamad Deya Nasir, Floretta Viasasky Denny Nicholas Wilson Ongko, Iren Patricia Patricia, Patricia Pramintasari, Erina Pricillia Caroline Mantiri Qurotul Aini Rindasiwi, Della Tamara Rindi, Sakina Bhayang Sari, Citra Eka Sekar, Huga Setiawan, Shirleena Thomas Green Tiona, Tharis Yosef Budiman