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All Journal Jurnal Manajemen dan Organisasi MANAJEMEN IKM: Jurnal Manajemen Pengembangan Industri Kecil Menengah JURNAL ANALISIS KEBIJAKAN KEHUTANAN JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Agribisnis Indonesia (Journal of Indonesian Agribusiness) Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Binus Business Review KOLEGIAL : Jurnal Manajemen, Bisnis, dan Akuntansi International Journal of Social Science and Business JURNAL PANGAN Al-Kharaj: Journal of Islamic Economic and Business Jurnal EMA (Ekonomi Manajemen Akuntansi) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Locus Penelitian dan Pengabdian Journal Of Sustainability Perspectives Jurnal Sosial dan Humanis Sains Journal of Business, Social and Technology Islamic Economics Methodology Buletin Pos dan Telekomunikasi Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Slamet, Alim Setiawan
Departemen Manajemen Fakultas Ekonomi Dan Manajemen, Institut Pertanian Bogor
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Library & Information Science Mathematics Public Health Social Sciences

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THE ROLE OF DINING ATMOSPHERE IN SHAPING CONSUMER TRUST AND LOYALTY TO IMPROVE THE COMPETITIVENESS OF LOCAL COFFEE SHOPS Septiani, Stevia; Slamet, Alim Setiawan; Farhana, Farhana
Jurnal Aplikasi Manajemen Vol. 18 No. 3 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.03.04

Abstract

The development of lifestyle, information technology, and the industrial revolu- tion 4.0 also play a role in shaping the increasing demand for domestic coffee consumption. At this time, the coffee shop business is growing, starting from the SME scale to the global brand scale. Besides the quality of coffee, several other things can attract consumers to visit a local coffee shop, one of which is the dining atmosphere. To increase the role of local coffee shops, this study aims to analyze consumer profiles, analyze consumer buying behavior, and analyze the effect of dining atmosphere and product quality on customer trust and repurchase intention. Primary data collection was carried out using the convenience and purposive sampling method, with the criteria being respondents who were domiciled in Bogor and had visited six coffee shops studied. The population in this study were all consumers in those coffee shops. The number of samples in this study was 426 respondents, who had met the theoretical requirements of the SEM model. The main data processing method used is Structural Equation Modeling analysis. It is known that there are differences in the SEM model results at local and global coffee shops. In the global coffee shop dining atmosphere and product quality significantly affect customer trust. Whereas at the local coffee shop, only the dining atmosphere affects consumer trust. In the next study, the dining atmosphere model can be sharpening with further testing of demographic factors as the moderating variable.
The Influence of Online Customer Review and Rating on Purchase Decisions of L'oréal Product Hasna, Najmah Nurlaila; Slamet, Alim Setiawan; Sembiring, Indra Refipal
JURNAL EMA (Ekonomi Manajemen Akuntansi) Vol 10, No 1 (2025): JUNI
Publisher : Universitas Merdeka Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51213/ema.v10i1.487

Abstract

Advances in technology, information, and communication, particularly the internet in the 21st century, have created new opportunities for companies to optimize their online marketing strategies. L’Oréal Paris, a leading global cosmetics brand, has transitioned from offline to online sales. Ecommerce platforms provide review and rating features that enable consumers to give feedback on products and services, including details about condition, authenticity, quality, and product suitability. This study aims to analyze the impact of online customer reviews and ratings on the purchasing decisions for L'Oréal products. This research was conducted from June to July 2024, involving 402 respondents using a non probability sampling technique and purposive sampling method. Primary data collected through questionnaires and secondary data from literature studies. The data analysis methods employed were descriptive analysis and SEM-PLS. The results of this study indicate that online customer reviews and ratings have a significant and positive impact on purchase decisions.
Improving Carton Packaging Yield in the Beverage Industry Using PDCA and Integrated Quality Tools Sari, Ratna Wulan; Slamet, Alim Setiawan; Anggareni, Elisa
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 7 (2025): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i7.4493

Abstract

In operations and production management, material yield is one of the key indicators of process efficiency and cost effectiveness. This study aims to identify the root causes of low carton packaging yield, formulate improvement strategies based on the PDCA (Plan–Do–Check–Act) cycle integrated with 16 structured quality management tools, and evaluate the effectiveness of this approach in addressing inefficiencies in carton packaging. To achieve this, root causes were identified using a Fishbone Diagram (4M1E), further analyzed with the 5 Whys method, and validated through the 3G approach (Genba, Genbutsu, Genjitsu). Key issues were prioritized using Failure Mode and Effects Analysis (FMEA). Improvement ideas were then generated using the SCAMPER technique and selected using a PICK Chart. The selected solutions were implemented using the 5W2H framework and scheduled with a Gantt Chart. To ensure sustainability, poka-yoke mechanisms and process standardization were applied. The implementation of targeted improvement strategies at one of Indonesia’s leading beverage companies led to a notable increase in carton packaging yield—from 99.44% to 99.75%—effectively closing the performance gap. This improvement was accompanied by a reduction of over 50% in measurable negative impacts across all PQCDSME dimensions (Productivity, Quality, Cost, Delivery, Safety, Morale, and Environment), reflecting enhanced process stability, operational efficiency, and cross-functional performance. This study demonstrates that integrating structured, data-driven problem-solving tools with the PDCA (Plan–Do–Check–Act) cycle can significantly improve manufacturing performance. The approach proved effective in reducing waste, increasing yield, and supporting continuous improvement within a production environment.
Formulasi dan Evaluasi Kinerja Pada Pemasok Perusahaan Pertambangan Batubara Studi Kasus PT XYZ Pramulya, Bagus; Cahyadi, Eko Ruddy; Slamet, Alim Setiawan
Jurnal Locus Penelitian dan Pengabdian Vol. 4 No. 6 (2025): JURNAL LOCUS: Penelitian & Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v4i6.4436

Abstract

Penelitian ini bertujuan untuk mengevaluasi kinerja pemasok pada perusahaan pertambangan batubara, sebagai upaya untuk memastikan dukungan pemasok kepada perusahaan dalam mengelola kualitas produk dan layanan, pengiriman pasokan, fluktuasi harga dan biaya, isu keselamatan, dan manajemen resiko dapat terjaga dan dikelola dengan baik. Dengan menggunakan metode wawancara, observasi lapangan, dan kuesioner kepada para ahli dan diolah menggunakan AHP sehingga didapatkan bobot kriteria dan bobot indikator untuk mengevaluasi kinerja pemasok. Hasil penelitian menunjukkan terdapat 9 kriteria dan 54 indikator kinerja pemasok untuk dapat dipertimbangkan oleh perusahaan yakni Quality (6 variabel), Cost (8 variabel), Delivery (9 variabel), Flexibility (4 variabel), Responsiveness (7 variabel), Finance (4 variabel), Safety Health & Environment (9 variabel), Integrity (3 variabel), Energy (4 variabel). Penelitian ini menghasilkan formula skor evaluasi kinerja pemasok yang lebih baik dan objektif. Selain itu, penelitian ini berkontribusi penting dalam memberikan referensi bagi para pemilik, kontraktor atau subkontraktor pertambangan batubara atau mineral lainnya untuk menggunakan formulasi evaluasi kinerja sebagai acuan teknis evaluasi kinerja pemasoknya.
Driving Public Service Quality through Innovation and CRM: A Study of Perumda Air Minum Tirta Pakuan, Bogor Rabbani, Ahmad Dzaki; Slamet, Alim Setiawan; Munandar, Jono Mintarto; Hidayatulloh, Furqon Syarief
Islamic Economics Methodology Vol. 4 No. 1 (2025): Islamic Economics Methodology
Publisher : SMART Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58968/iem.v4i1.625

Abstract

Evaluating public service quality is fundamental in measuring the performance of government institutions, particularly in sectors regulated by law. One of the most vital infrastructure services is the provision and management of clean water by regional water utilities. This study focuses on Perumda Air Minum Tirta Pakuan in Bogor City, a benchmark utility expected to exemplify innovation and high-quality service delivery. The research investigates the influence of innovation and customer relationship management (CRM) on service quality and formulates strategic recommendations. A mixed-methods approach was employed, combining descriptive statistics, Structural Equation Modeling–Partial Least Squares (SEM-PLS), and SWOT analysis. The study involved 140 customer respondents and five experts. Findings confirm that innovation and CRM have a positive and significant effect on service quality, with CRM also positively influencing innovation. Based on these insights, a growth and development strategy is recommended to strengthen Tirta Pakuan’s service excellence.
Faktor-faktor yang Memengaruhi Minat Mahasiswa Mengikuti Program Sinergi (S1-S2) Sekolah Pascasarjana IPB Hariyadi, Effi; Cahyadi, Eko Ruddy; Slamet, Alim Setiawan
Jurnal Aplikasi Bisnis dan Manajemen Vol. 8 No. 3 (2022): JABM Vol. 8 No. 3, September 2022
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.8.3.996

Abstract

This study aims to analyze the interest of undergraduate students in the Synergy Program of the Graduate School of IPB (SPs IPB) based on the Theory of Planned Behavior (TPB). This study uses a sampling technique with a non-probability sampling method involving 389 active undergraduate student respondents with several parameters distributed through an online questionnaire. The data was then processed by analysis of the Structural Equation Modeling- Partial Square Least (SEM-PLS) using Smart PLS version 3 with reflective indicator measurements. The results of the research based on the TPB theory showed that all the variables in the TPB, namely the attitude variable, subjective norm and perception of control had a significant effect on increasing respondents' interest in participating in the SPs IPB synergy program. Furthermore, the results of the SEM-PLS analysis show that of the three TPB variables, the subjective norm variable has the highest influence on student interest compared to other variables. The subjective norm variable in this study was formed from several external factors, namely the dimensions of parents, dimensions of lecturers and dimensions of students. Thus, SPs IPB can increase the input of the synergy program participants by optimizing the three TPB variables, especially from the subjective norm variable through the role of parents in the form of providing information, fellow students in the form of delivering word of mouth information and lecturers in the form of providing recommendations. Keywords: intention, sinergy program SPs, sem pls, theory of planned behavior
Determinants of Adapted Behaviors on Employee and Entrepreneurs Against the Covid-19 Pandemic: Theory of Planned Behavior M. Azka Kesuma Wardana; Eko Ruddy Cahyadi; Alim Setiawan Slamet
Jurnal Ekonomi, Bisnis & Entrepreneurship Vol. 17 No. 2 (2023): Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIE Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/yh9a4685

Abstract

New Normal is a change in behavior to continue carrying out normal activities but coupled with the implementation of health protocols to prevent Covid-19 transmission. In Indonesia itself, the new normal is applied as a realistic response from the Indonesian government to the existence of COVID-19 as well as the results of the analysis in various sectors of national life, especially the future of the national economy in the medium and long term. After the implementation of the new normal, it automatically affects the routine activities carried out by the community, especially those activities that were restricted by the government at the time of the New Normal. This study aims to analyze the factors that influence behavior change after the application of the New Normal in the Covid-19 Pandemic. A modified Theory of Planned Behavior is used in this study using testing through Structural Equation Modeling (SEM-PLS). A total of 427 respondents who have worked have answered the online questionnaire containing 61 questions. The results of this study indicate that knowledge and understanding of covid-19 make people understand the severity they feel and the vulnerabilities they may experience. The severity and vulnerability they feel also have an influence on their attitudes, behavior control, past behavior, and subjective norms so that they have a strong factor in building their intention to behave during the pandemic when the new normal is enacted. The intention that has been built with the support of attitudinal factors, past behavior, subjective norms, and behavior control also changes people's behavior. Employees are able to more moderate the relationship between attitudes towards intention and the relationship between past behavior and intention than entrepreneurs.
The Effect Of Work Environment, Work Stress And Motivation To Employee Engagement In Palm-Oil Industry (Study Case In Lambang Agro Plantation)  Democratio Luther; Alim Setiawan Slamet; Indra Refipal Sembiring
Jurnal Agribisnis Indonesia Vol. 14 No. 01 (2026): Juni 2026 (Jurnal Agribisnis Indonesia)
Publisher : Departmen of Agribusiness, Economics and Management Faculty, Bogor Agricultural University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jai.2026.14.01.250-262

Abstract

Labor is one of the factors that influences palm oil productivity. Good human resource (HR) management is necessary for efficiency, profitability, and company sustainability. Employee engagement (EE) combines attitudes, thoughts, and behaviors towards satisfaction, commitment, pride, loyalty, and responsibility. EE can be increased by paying attention to the work environment, stress, and motivation. This research examines the sway of the work environment, stress, and motivation on EE. The research was conducted at the head office of PT Lambang Agro Plantation in June – July 2025. The saturated sample (census) with 48 respondents determined the research sample. The data in this research uses primary data from interviews and questionnaires. Descriptive analysis is used to identify employee perceptions of the work environment, work stress, work motivation, and EE. The data was then analyzed using hierarchical regression with the help of Microsoft Excel and SPSS software. The findings suggest that good workplace has significant effect on EE for the first and second models, work stress has a negative and significant effect on EE in the second model, and work motivation has a positive and significant effect on EE in the third model. In contrast, the work environment and work stress do not significantly affect EE.
Risk Mitigation Strategies for Raw Material Supply in the Animal Feed Industry in Response to Climate Change Irham Farhan Herdiardi; Eko Ruddy Cahyadi; Alim Setiawan Slamet
Journal of Business, Social and Technology Vol. 7 No. 2 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v7i2.660

Abstract

Background: The animal feed industry is highly dependent on agricultural raw materials such as corn, rice bran, and fine bran, which account for approximately 85–90% of total production costs. Climate change in Indonesia, characterized by unpredictable rainfall patterns and extreme weather conditions, increases supply chain risks by adversely affecting agricultural productivity. Objective: This study aims to identify and assess supply chain risks at PT XYZ associated with climate change. Specifically, it seeks to formulate evidence-based mitigation strategies to enhance supply chain resilience in the animal feed industry. Methods: This research was conducted during the first quarter of 2025 using both primary and secondary data. The analysis integrated the Supply Chain Operations Reference (SCOR), House of Risk (HOR), and Analytical Hierarchy Process (AHP) methods. Results: The findings indicate that climate variability significantly affects raw material availability, price volatility, and supply sustainability. The proposed mitigation strategies include supplier diversification, safety stock management, and the strengthening of risk monitoring systems. Conclusion: These strategies are expected to improve supply chain resilience in the animal feed industry.
The Influence of Country of Origin, Brand Association, and Brand Loyalty on Purchase Intention and Strategies to Increase Buying Interest in Skincare Products Netasari Khadijah; Alim Setiawan Slamet; Ma'mun Sarma
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 3 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i3.11973

Abstract

The cosmetics industry is one of the leading businesses in the world and is mainstream in the global cosmetics industry. In line with the development of the world cosmetics market which is still showing positive growth, the Indonesian cosmetics industry has also shown an acceleration of growth in recent years. One of the impacts of current trends is that consumers' purchasing decisions are not only influenced by factors such as quality, price, and design, but also influenced by the brand name and country of origin. The purpose of this study is to analyze the influence of country of origin, brand association, and brand loyalty on the purchase intention of local and non-local (imported) skincare products and also formulate recommendations for strategies that can be done to increase consumer buying interest in local skincare products. In this study, the researcher used four methods, namely descriptive analysis, SEM-PLS, AHP, and SWOT.
Co-Authors Agus Purwito Ahmad Hadyan Fadhil Anas, Winnie Pratiwi Anggareni, Elisa Anggraini Sukmawati Arif Satria Democratio Luther Didin Jamaludin Doni Yusri Eka Kresno Dianti Eko Ruddy Cahyadi Elisa Anggraeni Elisa Anggraeni, Elisa Faqih Udin dan Jono M. Munandar Meivita Amelia Farhana, Farhana Fatih Rizqiah Fatma Saqdiah Furqon Syarief Hidayatulloh Gusmia Arianti Hariyadi, Effi Hasanah Sarjono, Atina Hasna, Najmah Nurlaila Hermailinda Evianisa Heti Mulyati Indra Refipal Sembiring Indra Refipal Sembiring Irham Farhan Herdiardi ISKANDAR ZULKARNAEN SIREGAR Jumady Sinaga Khalida Agnia Malayin Kinda Rizki Kinda Rizki Widianti Kosasih, Akhmad Kurniadewi, Yogtavia Indah Lumban Benget Hutajulu M. Azka Kesuma Wardana Ma'mun Sarma Marimin , Marimin Marimin Megawati Simanjuntak Meidy Rachmalia Mokhamad Syaefudin Andrianto Munawaroh Musa Hubeis Mush’ab Ihsan Mu’tashim Netasari Khadijah Pradana, Anang Kartika Pramulya, Bagus Putra, Heriansyah PWK, Dennis Saputra Rabbani, Ahmad Dzaki Ratna Wulan Sari Sri Ariyanti Stevia Septiani Wita Juwita Ermawati