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The Effect of Individual Characteristics, Organizational Support, and Work Environment on Job Satisfaction among Medical Personnel at Pangeran Jaya Sumitra Regional Gen-eral Hospital, Kotabaru Frisna Sihombing; Juanita Juanita; Destanul Aulia
International Journal of Health and Medicine Vol. 3 No. 3 (2026): Juli: International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v3i3.634

Abstract

Job satisfaction is a key consideration for employees to remain with a company. Employees consider both internal and external satisfaction. Factors that can increase job satisfaction are individual characters, organizational support and work environment. The purpose of this study is to analyze the influence of individual characteristics, organizational support, and the work environment on job satisfaction. The researcher used a quantitative approach through the distribution of questionnaires and hospital data to 50 medical workers. The study findings show that individual characteristics do not significantly influence medical job satisfaction. Age, gender, education, employment status, length of service, and marital status did not significantly influence the results, with p-values > 0.05. Meanwhile, organizational support and work environment significantly influence the job satisfaction of medical workers at Pangeran Jaya Sumitra Hospital, Kotabaru. Superior support, reward support, and fairness support all showed significant effects, with p-values < 0.05. Similar results were found in the physical work environment and non-physical work environment, with a p-value <0.05. Therefore, based on this view, it can be concluded that hospitals need to pay attention to organizational support and the work environment in order to create a sense of satisfaction while working.
Factors Influencing the Utilization of the Free Health Check-Up Service Program Among Adults in Medan City in 2026 Humaira Nasution; Juanita Juanita; Destanul Aulia
International Journal of Health and Medicine Vol. 3 No. 3 (2026): Juli: International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v3i3.646

Abstract

The Free Health Check-Up Program (CKG) is a promotive and preventive government policy aimed at improving early detection of non-communicable diseases among adults. However, the utilization of the CKG program in Medan City remains suboptimal despite the community’s positive perception regarding the importance of health screening. This study aimed to analyze the factors influencing the utilization of the CKG program among adults in Medan City, including knowledge, attitude, family support, access to health services, the role of health workers, perceived need, and evaluated need. This research employed a quantitative approach with a cross-sectional design. The study population consisted of 17,724 participants of the CKG program from five community health centers in Medan City, with a sample of 392 respondents selected using accidental sampling techniques. Data were collected using structured questionnaires that had been tested for validity and reliability. Data analysis was conducted through univariate, bivariate, and multivariate analyses using multiple logistic regression. The simultaneous analysis showed that all variables in the model had a significant effect on the utilization of the CKG program, with a model contribution of 65.8% (Nagelkerke R Square = 0.658). Knowledge was identified as the most dominant factor influencing the utilization of the CKG program, with a regression coefficient of 1.579. The findings indicated that better respondent knowledge regarding the benefits and procedures of the CKG program increased the likelihood of utilizing the health service. In addition, attitude, family support, access to health services, the role of health workers, perceived need, and evaluated need also contributed significantly to the individual's decision to utilize preventive health services. This study concludes that improving inclusive health education, optimizing primary health care services, and integrating health data such as Electronic Medical Records (EMR) are essential to increase the utilization of the CKG program among adults in Medan City.