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Aplikasi Algoritma Hybrid dalam Penentuan Rute Pendistribusian Produk (Studi Kasus: PT. Enseval Putera Megatrading) Eri Wirdianto; Dhina Regenie; Wisnel Wisnel
Jurnal Optimasi Sistem Industri Vol. 15 No. 2 (2016): Published in November 2016
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (440.442 KB) | DOI: 10.25077/josi.v15.n2.p171-180.2016

Abstract

PT. Enseval Putera Megatrading is a company which operates in general business and distribution of pharmacy products, general needs, cosmetics, foods and hospital equipment. In their current practice, routing in products deliveries, which is limited by time windows, has not considered the utilization of vehicles' maximum loading capacities. Distribution route from a hybrid algorithm using heuristic clustering and Mixed-Integer Linear Programming approach can accommodate such problem with time windows and vehicles' capacities utilization. Based on the comparison between company’s current route and the route from the hybrid algorithm, it can be seen that the hybrid algorithm is able to decrease total distance and total cost of transportation. This new route concerns on vehicles allocation and time windows limit. This new route can minimize the total cost of transportation that company has to pay.
IMPLEMENTASI TEKNOLOGI WASTAFEL TANPA SENTUH DI RUMAH SAKIT KOTA PADANG DALAM RANGKA MEMUTUS MATA RANTAI COVID-19 Zaini Zaini; Syarkawi Syamsuddin; Wisnu Joko Wulung; Purnawan Purnawan; Hendery Dahlan; Wisnel Wisnel; Denny Herald
Jurnal Hilirisasi IPTEKS Vol 3 No 4 (2020)
Publisher : LPPM Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jhi.v3i4.466

Abstract

The public's lack of concern for health protocols is directly proportional to the increase in the number of people affected by the Covid-19 virus. This condition worsens when public facilities such as available hand washing equipment tend to be less hygienic because there is still physical contact during the hand washing process, so there is a great potential risk of spreading the Covid-19 outbreak in the community en masse. Therefore an innovation was made in the form of a touchless hand washing device equipped with sensors to replace the function of water taps and manual liquid soap containers. The target audience of this activity is the people in the hospital environment of Padang City. This activity is carried out in two stages, namely the first stage to design tools and the second stage in the form of procurement of tools as well as outreach to the people of Padang City who visit the hospital regarding the introduction and how to use hand washing tools without touch as well as demonstrating to the community with the assistance of the hospital about how to wash hands properly and correctly according to health protocols.
Pelatihan Standar Penanganan Pangan Rendang di Sentra Produksi Randang Reinny Patrisina; Prima Fithri; Lusi Susanti; Hilma Raimona Zadry; Difana Meilani; Eri Wirdianto; Jonrinaldi Jonrinaldi; Desto Jumeno; Asmuliardi Muluk; Alexie Herryandie; Feri Afrinaldi; Henmaidi Henmaidi; Alfadhlani Alfadhlani; Insannul Kamil; Dicky Fatrias; Taufik Taufik; Wisnel Wisnel; Alizar Hasan; Rika Ampuh Hadiguna; Ahmad Syafruddin; Nilda Tri Putri; Elita Amrina; Ikhwan Arief; Afri Adnan
Warta Pengabdian Andalas Vol 26 No 2 (2019)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jwa.26.2.112-116.2019

Abstract

Nowadays, consumers are getting smarter in choosing products, including food products. Food safety is an important thing that must be considered by the food industry. Unsafe food production can only be done because of food, product needs, lengthy legal process, but can also damage the community. Customer needs demand certainty from the food provided in a way that meets food safety standards, from the garden to the table. To fulfill this reason, all parties involved in the food production process must know and understand well matters related to food procurement standards for the products produced. Rendang is one of the traditional foods of West Sumatra that has begun worldwide. This requires the need to produce rendang with food safety standards is very important. Based on this, within the framework of the Community Service Department of Industrial Engineering UNAND conducts training / technical guidance related to the rendang food procurement standards with training on Good Manufacturing Practices (GMP). This activity was expected to help Small and Medium Enterprises to get business standardization.
Analysis of the Effect of E-Service Quality on E-Commerce Customer Satisfaction and Loyalty Wisnel Wisnel; Eri Wirdianto; Tara Cantika
MOTIVECTION : Journal of Mechanical, Electrical and Industrial Engineering Vol 4 No 3 (2022): Motivection : Journal of Mechanical, Electrical and Industrial Engineering
Publisher : Indonesian Mechanical Electrical and Industrial Research Society (IMEIRS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (523.153 KB) | DOI: 10.46574/motivection.v4i3.145

Abstract

Service quality is a determining factor for the success of an e-commerce business serving its customers, which has an impact on customer satisfaction and loyalty. Therefore, this study aims to measure the service quality of several online e-commerce market-places on customer satisfaction and loyalty in Indonesia. This study focuses on the four most visited e-commerce application providers, namely Lazada, Tokopedia, Bukalapak, and Shopee. The concept of e-servqual and the SEM-PLS analysis method are used in this study. The results show that the variables that have significant effect on customer satisfaction are responsiveness, personalization, and reliability. While the variables that have no significant effect are website usability, information quality, and assurance. Furthermore, the variables that affect customer loyalty and satisfaction are assurance and website usability. Meanwhile, the variables of reliability, information quality, personalization, and responsiveness have no significant effect on customer loyalty. Kualitas layanan merupakan faktor penentu kesuksesan suatu usaha e-commerce melayani konsumennya yang berdampak pada kepuasan dan loyalitas pelanggan. Oleh karena itu, penelitian ditujukan untuk mengukur kualitas layanan beberapa e-commerce market-place daring terhadap kepuasan dan loyalitas pelanggannya di Indonesia. Penelitian ini fokus pada empat penyedia aplikasi e-commerce yang paling banyak dikunjungi yaitu Lazada, Tokopedia, Bukalapak, dan Shopee. Konsep e-servqual dan metode analisis SEM-PLS digunakan dalam penelitian ini. Hasil penelitian menunjukkan bahwa variabel yang berpengaruh nyata terhadap kepuasan pelanggan adalah daya tanggap, personalisasi dan keandalan. Sedangkan variabel yang tidak berpengaruh nyata adalah kegunaan website, kualitas informasi, dan jaminan. Selanjutnya, variabel yang mempengaruhi loyalitas dan kepuasan pelanggan adalah jaminan (assurance), dan kegunaan website (website usability). Sementara itu, variabel keandalan (reliability), kualitas informasi (information quality), personalisasi (personalization), dan daya tanggap (responsiveness) tidak berpengaruh nyata pada loyalitas pelanggan.
Aplikasi Algoritma Hybrid dalam Penentuan Rute Pendistribusian Produk (Studi Kasus: PT. Enseval Putera Megatrading) Eri Wirdianto; Dhina Regenie; Wisnel
Jurnal Optimasi Sistem Industri Vol. 15 No. 2 (2016): Published in November 2016
Publisher : The Industrial Engineering Department of Engineering Faculty at Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/josi.v15.n2.p171-180.2016

Abstract

PT. Enseval Putera Megatrading is a company which operates in general business and distribution of pharmacy products, general needs, cosmetics, foods and hospital equipment. In their current practice, routing in products deliveries, which is limited by time windows, has not considered the utilization of vehicles' maximum loading capacities. Distribution route from a hybrid algorithm using heuristic clustering and Mixed-Integer Linear Programming approach can accommodate such problem with time windows and vehicles' capacities utilization. Based on the comparison between company’s current route and the route from the hybrid algorithm, it can be seen that the hybrid algorithm is able to decrease total distance and total cost of transportation. This new route concerns on vehicles allocation and time windows limit. This new route can minimize the total cost of transportation that company has to pay.