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Fitriani Fitriani
Faculty Of Animal Science, Halu Oleo University, South East Sulawesi, Indonesia
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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ANALISISPENANGANAN KELUHAN TERHADAP KEBERHASILAN PROGRAM JKN DI PUSKESMAS NAMBO KOTA KENDARI TAHUN 2020 Fitriani Fitriani; Suhadi Suhadi; Lade Albar Kalza
Jurnal Administrasi Kebijakan Kesehatan Universitas Halu Oleo Vol 1, No 4 (2021): JAKK (Jurnal Administrasi Kebijakan Kesehatan)
Publisher : Departemen AKK FKM UHO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37887/jakk.v1i4.38104

Abstract

AbstrakLatar Belakang:Penanganan keluhanmerupakan salah satukomponen untuk menyelesaikan masalah pelayanan kesehatan, baik yang bersifat administratif maupun bersifat medis.Penanganan keluhan merupakan umpan balik untuk meningkatkan pelayanan fasilitas kesehatan, jika hal tersebut tidak ditangani maka dapatmengalami kerugian berupa tersebarnyaimageyang buruk sehingga akan mengurangi kunjungan dan kepercayaan pasien.Hal ini merupakanumpan balik untuk meningkatkan pelayanan fasilitaskesehatan.Tujuan:Tujuan penelitian ini untuk mengetahuiproses penanganan keluhanterhadap keberhasilan program JKN di Puskesmas NamboKota Kendari Tahun 2020.Metode:Metode penelitian ini menggunakan penelitian kualitatif dengan pendekatandesain deskriptif. Adapun teknik analisis data menggunakan teknik analisis deskriptif.Hasil:Hasil penelitian ini menunjukkan bahwaProses penanganan keluhan ditinjau dari akses berupa sarana dan prasarana sudah cukupbaik karena tidak hanya mencakup kotak saran melainkan berupa medialain seperti facebook, email, dan nomor telephone khusus pengaduan keluhan. Proses penanganan keluhan ditinjau dari respon petugas kesehatan menerima semua keluhan dan melakukan respon dengan berbeda-beda, hal ini dikarenakan jenis keluhan yang di tanganiberdasarkan tingkat urgensinya. Proses penanganan keluhan ditinjau dari bagaimana petugas kesehatan melakukan penilaian atau pertimbangan, petugas kesehatan sudah menerima semua keluhan yang masuk secara tertulis atau secara lisan dengan pertimbangan dan solusinya masing-masing.Terlepas dari semuaproses penanganan keluhan yang adamasih terdapat kendala terkaitproses penangan keluhan.Kesimpulan:Penanganan Keluhan terhadap keberhasilan program JKNdi PuskesmasNambosudahcukup baik sesuai dengan SOPyang ada, namun diharapkan PuskesmasNambodapatmenyediakansebuah ruangan khusus untuk pelaksanaan penangan keluhan sehingga pasien dapat lebih nyaman dan leluasa dalam menyampaikan keluhannya.AbstractBackground:Handling complaints is one component to resolve health service problems, both administrative and medical. Complaint handlingis feedback to improve health facility services, if it is not handled it can suffer losses in the form of spreading a bad image so that it will reduce patient visits andtrust. This is a feedback to improve the service of health facilities.Objectives:The purpose of this study was to determine the process of handling complaints against the success of the JKN program at theNambo Health Center, Kendari City in 2020.Methods:This research method uses qualitative research with a descriptive design approach. The data analysis technique used descriptive analysis techniques.Results:The results of this study indicate that the complaint handling process in terms of accessin the form of facilities and infrastructure isquite good because it does not only include a suggestion box but in the form of other media such as facebook, email, and a special telephone number for complaints. The complaint handling process is reviewed from the response of health workers to receive all complaints and respond differently, this is because the types of complaints handled are based on the level of urgency. The process of handling complaints is viewed from how health workers carry out assessments or considerations, health workers have received all incoming complaints in writing or verbally with their respective considerations and solutions.Apart from all existing complaint handling processes, there are still obstacles related to the complainthandling process.Conclusion:Complaint handling regarding the success of the JKN program at the Nambo Health Center is quite good in accordance withthe existing standard operating procedures, but it is hoped that the Nambo Health Center can provide aspecial room for handling complaints so that patients can be more comfortable and free to express their complaints.
Struktur Pemajemukan Dalam Bahasa Muna Fitriani
Jurnal Bastra (Bahasa dan Sastra) Vol. 2 No. 1 (2017): JURNAL BASTRA EDISI JANUARI 2017
Publisher : Program Studi Pendidikan Bahasa dan Sastra Indonesia, FKIP, Universitas Halu Oleo Kampus Bumi Tridharma Andounohu Kendari, Provinsi Sulawesi Tenggara – Indonesia

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Abstract

Tujuan yang akan di capai dalam penelitian ini adalah untuk mendeskripsikan Struktur Pemajemukan Dalam Bahasa Muna. Dengan kreativitas bahasa dimaksudkan kemampuan penutur untuk menghasilkan kalimat-kalimat baru, yakni kalimat-kalimat yang mempunyai persamaan dengan kalimat-kalimat yang umum. Masalah pokok penelitian ini adalah bagaimana struktur pemajemukan dalam bahasa Muna. Penelitian ini bertujuan untuk mendeskripsikan pemajemukan dalam bahasa Muna kajian transformasi generatif. Metode yang di gunakan dalam penelitian ini adalah metode deskripsi dimana penelitian ini tergolong penelitian lapangan karena data yang di peroleh dilapangan sesuai masalah peneilitian yaitu struktur kalimat majemuk bahasa Muna. Data dalam penelitian ini adalah bahasa lisan yaitu berupa tuturan masyarakat sebagai informan yang mengandung struktur kalimat majemuk dari penutur asli bahasa Muna di Desa Lailangga, Kecamatan Wadaga, Kabupaten Muna Barat. Sumber data penelitian ini adalah sumber data bahasa lisan yang diperoleh melalui penutur bahasa Muna. Metode yang digunakan dalam pengumpulan data adalah catat simak. Teknik yang digunakan dalam penelitian ini adalah teknik elisitasi, catat dan pengarsipan data dan intropeksi. Metode dalam menganalisis data penelitian ini menggunakan metode struktur dalam dan struktur luar. Untuk menganalisi data dalam penelitian ini menggunakan kaidah transformasi generatif bilangan.
TIPOLOGI KEPRIBADIAN TOKOH DALAM NOVEL TULISAN SASTRA KARYA TENDERLOVA Fitriani; Sri Suryana Dinar; Yunus
Jurnal Bastra (Bahasa dan Sastra) Vol. 10 No. 2 (2025): JURNAL BASTRA EDISI APRIL 2025
Publisher : Program Studi Pendidikan Bahasa dan Sastra Indonesia, FKIP, Universitas Halu Oleo Kampus Bumi Tridharma Andounohu Kendari, Provinsi Sulawesi Tenggara – Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36709/bastra.v10i2.1013

Abstract

Research entitled "Typology of Personality Characters in the novel Tulisan Sastra by Tenderlova'". This research aims to reveal the typology and determining factors of character personality types in the novel Tulisan Sastra by Tenderlova. The personality types are based on personality values according to Edward Spranger and the determining factors of personality types according to Hurlock's opinion. The method used in this research is descriptive qualitative and is classified as a type of library research. The data in this research is in the form of novel text. The data analysis technique uses a literary psychology approach. Based on the research results, it is known that in the novel Written Literature by Tenderlova there are scientific (theoretical) type people, economist type people, aesthetic or artistic type people, social type people, and religious type people. The factors determining personality type contained in the novel Literary Writings by Tenderlova are, initial experience, physical condition, success and failure, family influence, and level of adjustment. So this research can broaden insight and develop knowledge about literary research. Apart from that, readers are also expected to know about the existence of various theories in the world of literature which are used as literary research tools. For the world of formal education, we hope that this research can be useful for teaching literature regarding the teachings of personality typology of characters in the novel Tulisan Sastra by Tenderlova. For other researchers, there are still many alternative studies that can be carried out on the personality typology of characters in the novel Tulisan Sastra by Tenderlova.
Pengaruh Pemberian Sari Jahe dalam Air Minum Terhadap Performa Ayam Broiler Fitriani Fitriani; Nuraini Nuraini; Astriana Napirah
Jurnal Ilmiah Peternakan Halu Oleo Vol 2, No 4 (2020): JIPHO (Jurnal Ilmiah Peternakan Halu Oleo)
Publisher : Fakultas Peternakan Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56625/jipho.v2i4.16929

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh pemberian sari jahe dalam airminum terhadap performa ayam broiler. Materi yang digunakan dalam penelitian ini yaitu 64ekor ayam broiler yang dipelihara selama 5 minggu. Penelitian menggunakan Rancangan AcakLengkap (RAL) yang terdiri dari 4 perlakuan 4 ulangan. Level pemberian sari jahe masingmasingperlakuan yaitu 0%, 1%, 1,5% dan 2%. Parameter yang diamati adalah konsumsipakan, pertambahan bobot badan dan konversi pakan. Hasil penelitian menunjukkan bahwapemberian sarijahe tidak berpengaruh nyata (P>0,05) terhadap konsumsi pakan, pertambahanbobot badan dan konversi pakan ayam broiler.
MORAL ASPECTS IN THE NOVEL DIARY PRAMUGARI 1 “MAKNA CINTA & KEHIDUPAN” BY AGUNG WEBE Fitriani; La Ode Syukur; Andi Muhammad Ruum Sya'baan
Jurnal Casa Cendekia Vol 1 No 1 (2025): Juscia (Jurnal Sastra Cendekia), Vol. 1 No. 1, October 2025.
Publisher : CASA CENDEKIA MEDIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66225/a2z3kh17

Abstract

The purpose of this study is to describe the moral aspects in the novel Diary Pramugari 1 by Agung Webe. This study is a literature study, and the method used in this study is descriptive qualitative. The data in this study is the novel Diary Pramugari 1 by Agung Webe. The source of this research is the text of the novel Diary Pramugari 1 by Agung Webe, first edition published in 2018 by Pohon Cahaya, in Yogyakarta. The data collection technique used in this study is the reading and note-taking technique. Data analysis in this study uses a structural approach. The method used in this study is a qualitative descriptive method. Descriptive means describing or depicting data systematically, accurately, and as it is, in accordance with objective reality based on the data contained in the novel Diary Pramugari 1 by Agung Webe. Furthermore, qualitative means describing concepts of understanding that are related to one another, conveyed verbally and guided by theories relevant to the object of study in this research. The results obtained from the moral aspects in Agung Webe's novel Diary Pramugari 1 are: (1) the moral aspect of responsibility, (2) the moral aspect of justice, (3) the moral aspect of following rules, and (4) the moral aspect of responsibility for completing tasks.
The Impact of the Bahteramas Bridge Construction on the Socioeconomic Conditions of the Community in Abeli District Adrian Renaldy; Anita Indriasary; Noor Husna Khairisa; Irfan Ido; Fitriani Fitriani; Shubham Kumar
Sustainability: Theory, Practice and Policy Vol. 5 No. 1 (2025): Sustainability: Theory, Practice and Policy June Edition
Publisher : Pusat Kajian Berkelanjutan UIN Sulthan Thaha Saifuddin Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/sdgs.v5i1.3150

Abstract

The construction of the bridge connecting Abeli District and Nambo District in Kendari City has had significant impacts on the socio-economic conditions of the local community, including employment opportunities, income levels, social cohesion, and public safety. This research aims to quantitatively assess the effects of the bridge infrastructure development on these socio-economic factors in Abeli District. Data were collected through structured interviews with 156 respondents residing within a 500-meter radius of the bridge, selected via [specify sampling method, e.g., purposive or random sampling]. The collected data were analyzed using simple linear regression and descriptive statistical methods to evaluate relationships between infrastructure development and socio-economic variables. The results indicate a statistically significant positive relationship between bridge infrastructure and community social activities, with a regression coefficient of 0.421 (p < 0.05). This suggests that the bridge has facilitated stronger social ties by connecting previously separated communities across Kendari Bay, improving access, and reducing travel distances to educational facilities. Additionally, the economic analysis reveals a positive impact on community income, particularly among traders, with a regression coefficient of 0.473 (p < 0.05). This effect is attributed to increased consumption by bridge construction workers and enhanced accessibility, alongside a notable reduction in transportation expenses, including fuel costs and crossing fees.
Co-Authors Adrian Renaldy Alfirman Alfirman Alifariki, La Ode Andi Muhammad Ruum Sya&#039;baan Anita Indriasary Astriana Napirah Bahdad Bahdad Basrin Melamba Eka Apriana Golok Jaya, La Ode Muhammad Hasbullah Syaf Hasriani Hasriani Ido, Irfan irmayanti faena Jamal Harimudin Jufri Karim Khabiirun Khabiirun La Hamimu La Ode Hadini LA ODE SYUKUR, LA ODE La Rangki Lade Albar Kalza Laode Ihksan Juarzan Mubarak Mubarak Noor Husna Khairisa Nuraini Nuraini Restele, La Ode Rumiani Rumiani Septiyani Putri Shubham Kumar Sitti Mikarna Kaimuddin Sri Suryana Dinar Suhadi Suhadi Suharni Suddin Syamsul Arifin Yunus