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All Journal JURNAL BISNIS STRATEGI JURNAL SAINS PEMASARAN INDONESIA Jurnal Studi Manajemen Organisasi Diponegoro Journal of Management Jurnal Kesehatan Reproduksi Journal of Economics, Business, & Accountancy Ventura Management Analysis Journal Jurnal Ilmiah Ekonomi Islam Syntax Literate: Jurnal Ilmiah Indonesia Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan International Journal of Economics, Business and Accounting Research (IJEBAR) International Journal of Economics Development Research (IJEDR) Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Research Horizon Economic and Business Horizon
Farida Indriani
Program Studi PGSD FKIP Universitas Cokroaminoto
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : JURNAL SAINS PEMASARAN INDONESIA

 1 
ANALISIS PENGARUH KUALITAS LAYANAN INTI DAN PERIPHERAL TERHADAP KEPUASAN PELANGGAN DALAM MENINGKATKAN MINAT BELI ULANG (Studi pada Bengkel Ekauto Semarang) Agustin, Fitrianiz; Rahardjo, Susilo Toto; Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 15, No 01 (2016): Mei
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (504.818 KB) | DOI: 10.14710/jspi.v15i01.34 - 45

Abstract

The purpose of this research is to test the influences of core service quality and peripheral service quality on customer satisfaction to increase repurchase intention. Using these variables, the usage of these variables are able to solve the arising problem within Bengkel Ekauto Semarang.The samples size of this research is 100 customers bengkel Ekauto Semarang. Using the Structural Equation Modeling (SEM). The results show that the core service quality and peripheral service quality on customer satisfaction to increase repurchase intention.The effect quality of core service quality on customer satisfaction are significant; The effect core service quality on repurchase intention are significant; The effect quality of peripheral service quality on customer satisfaction are significant; The effect peripheral service quality on repurchase intention are significant; and The effect customer satisfaction on repurchase intention are significant.
WITHDRAWN: Studi mengenai inovasi produk pada usaha kecil kerajinan ukiran di jepara Indriani, Farida; Prasetyowati, Eko
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 7, No 2 (2008): September
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v7i2.%p

Abstract

WITHDRAWN: STUDI MENGENAI INOVASI PRODUK PADA USAHA KECIL KERAJINAN UKIRAN DI JEPARAThe Publisher regrets that due to certain circumstances, the authors has requested this article to be withdrawn. The publisher return the copyright of this article back to the author(s).  
Pengaruh Kualitas Produk dan Ketersediaan Produk Terhadap Keputusan Pembelian dengan Citra Merek Sebagai Variabel Intervening (Studi Pada Konsumen Minuman Energi M-150 di Kota Semarang) Apriando, Joni Putra; Soesanto, Harry; Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 18, No 2 (2019): September
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (654.866 KB) | DOI: 10.14710/jspi.v18i2.166-183

Abstract

The increasing development of the business world has reached a higher level of competition, and increasingly fierce competition in the energy drink market in Indonesia. This can be seen from the renewal of the company, which makes energy beverage products become consumers' choice. One of the producers of energy drinks that compete in Indonesia is the M-150. Currently the energy drink product M-150 is still one of the products that consumers choose. However, along with the increase in other products, making the M-150 product more and less competitive with other products. This can be seen in the top brand index where the M-150 product is no longer a superior product for consumers. Formulation of the problem in this study concerning the influence of product quality and assessment of brand image, as well as its impact on purchasing decisions of M-150 products in the city of Semarang.The population used in this study is all consumers who have done the purchase of M-150 energy products, where the respondents are people in the city of Semarang. The number of samples used in this study were 130 respondents, and the sample technique used was accidental sampling. The data source used is primary data, while the method of data collection is done through a questionnaire. This study uses Structural Equation Modeling (SEM) analysis techniques using AMOS 22.0 analysis tools.The results of the research analysis show that brand image has a positive and significant effect on purchasing decisions, product quality has a positive and insignificant effect on purchasing decisions, product quality has a positive and significant effect on brand image, product availability has a positive and significant effect on purchasing decisions, and availability product has a positive and not significant effect on brand image.
BUILDING MARKETING PERFORMANCE THROUGH COMPETITOR ORIENTATION (Empirical Study on Baitul Maal wat Tamwil at Ex-Residency of Semarang) Isywari, Citra Ajeng; Ferdinand, Augusty Tae; Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 17, No 2 (2018): September
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (399.247 KB) | DOI: 10.14710/jspi.v17i2.140-151

Abstract

This research specifically examines the effect of competitor orientation on marketing performance through service value co-creation quality, service innovation capability and service value proposition. The object of this research is Baitul Maal wat Tamwil (BMT) in ex-Residency Semarang, Central Java, Indonesia. This research is analyzed with Structural Equation Model (SEM) using AMOS software. Based on the result of the research, it can be concluded that competitor orientation positively and significantly can affect the service value co-creation quality and service innovation capability owned by BMT. Service value co-creation quality positively and significantly can affect the service innovation capability and marketing performance of BMT. Service innovation capability positively and significantly influences the service value proposition and service value proposition positively and significantly can influence BMT’s marketing performance.
ANALISIS PROGRAM MANAJEMEN PENJUALAN YANG BERORIENTASI PADA KONSULTASI DALAM MEMPENGARUHI KINERJA TENAGA PENJUAL MELALUI KEMAMPUAN PENJUALAN ADAPTIF (Studi Pada lndustri Asuransi di Kota Semarang) Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 4, No 2 (2005): September
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2277.78 KB) | DOI: 10.14710/jspi.v4i2.105-130

Abstract

Tenaga penjual memegang  peranan yang  sangat penting dalam  menjembatani hubungan antara perusahaan dengan  konsumen. Di samping menjalankan fungsi rutin menjual produk atau jasa,  mereka juga  harus mampu  mengikuti perubahan  selera pasar dan  selanjutnya memberi sinyal kepada bagian internal terkait untuk merespon perubahan tersebut. Berkaitan dengan   obyek   penelitian   mengenai  manajemen   penjualan  yang   diterapkan   di  industri asuransi,   ternyata  penelitian-penelitian  sebelumnya  hanya  dilakukan   untuk  mengetahui sejauh   mana   intensitas   pengaruh   program   manajemen   penjualan   yang   berorientasi konsultasi terhadap pertumbuhan penjualan. dan tidak menelaah lebih dalam mengenai bagaimana  program  tersebut  mampu  meningkatkan  kualitas  kemampuan   tenaga  penjua/ sebagai   pihak   yang   berperan   penting   dalam   meningkatkan   pertumbuhan    penjualan perusahaan.  0leh kerene itu peneiitian Inf dllalwkan  untuk mengetahui pengaruh faktor-faktor program  manajemen  penjualan  yang  berorientasl konsultasi  dalam  meningkatkan  kinerja tenaga penjual  meletui  Kemampuan  penjua/an  adaptff tenaga  penjual.   Teknik  analisis  data yang digunakan  adalah  Structural Equation Modeling  (SEM).  Kesimpulan dari penelitian ini adalah bahwa  variabel-variabel program manajemen penjualan yang  berorientasi konsultasi terbukti  berpengaruh  secara  positif dapat  meningkatkan  kinerja  tenaga  penjual  melalui kemampuan penjualan adaptif tenaga penjual.
QUALITY ANALYSIS OF SUPPORT MARKETING AND QUALITY OF SALES TRAINING ON SALES PERFORMANCE CAPABILITY ON PERFORMANCE SALES PERFORMANCE Hapsari, Ria Mawar; Indriani, Farida; Sutopo, Sutopo
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 16, No 3 (2017): Desember
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (530.615 KB) | DOI: 10.14710/jspi.v16i3.145-166

Abstract

This study aims to analyze and examine the effect of quality marketing support, sales quality, sales force capability to salespeople performance, with the formulation of the problem of "how to improve sales force performance" on channel Direct Sales Credit Card at BNI Semarang and Yogyakarta Regional Office. Populations and samples selected in the study were credit card sales BNI channel Direct Sales Semarang and Yogyakarta, which amounted to 110 respondents, with the census method. Data collection using questionnaire with answer value 1 (very strongly disagree) up to 10 (very strongly agree). Data analysis using Structural Equation Modeling (SEM) through AMOS program, with result indicate that research model acceptable, goodness of fit index as follows: Chi Square = 126,774; Probability = 0.177; RMSEA = 0.033; GFI = 0.885; AGFI = 0.845; TLI = 0.984; and CFI = 0.987. The conclusions of this study indicate that sales force capability can affect salesperson performance by looking at the quality of marketing support. This study also shows that sales force capability can affect salesperson performance by looking at the quality of sales training.
Meningkatkan Kinerja Pemasaran Melalui Entrepreneurial Marketing (Studi Pada UKM Makanan dan Minuman di Semarang Jawa Tengah) Muafa, Irfan Wildzan; Ferdinand, Augusty Tae; Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 18, No 3 (2019): Desember
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (541.196 KB) | DOI: 10.14710/jspi.v18i3.212-225

Abstract

Penelitian ini dilakukan untuk menguji pengaruh dari variabel Pemasaran Kewirausahaan terhadap Kinerja Pemasaran pada UKM makanan dan minuman di Kota Semarang, Jawa Tengah  melalui variabel Kecepatan Inovasi, Nilai Layanan, dan  Keunggulan Posisi. Penelitian ini mengambil sebanyak 150 responden pemilik UKM makanan dan minuman di Semarang, Jawa Tengah.Alat analisis yang digunakan adalah SEM (Structural Equation Modelling) versi 21. Hasil analisis data untuk keseluruhan model telah memenuhi kriteria Goodness Of Fit dengan nilai chi square = 172,114, derajat kebebasan = 165, probabilitas = 0,336, CMIN/DF = 1,043, GFI = 0,887, AGFI = 0,856, TLI = 0,990, CFI = 0,991 dan RMSEA = 0,017. Dengan demikian dapat dikatakan bahwa model penelitian yang diajukan dapat diterima.Dari hasil penelitian diketahui bahwa ada pengaruh yang signifikan antara Pemasaran Kewirausahaan dengan Kecepatan Inovasi, Pemasaran Kewirausahaan dengan Nilai Layanan, Kecepatan Inovasi dengan Keunggulan Posisi, Nilai Layanan dengan Keunggulan Posisi, dan Keunggulan Posisi dengan Kinerja Pemasaran.
Analisis Faktor-Faktor yang Mempengaruhi Preferensi Konsumen Terhadap Keputusan Pembelian Obat Generik (Studi Pada Konsumen di Apotek Kimia Farma Pandanaran Kota Semarang) Ronauli, Laura Natalia; Indriani, Farida
Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science) Vol 19, No 3 (2020): Desember
Publisher : Master of Management Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jspi.v19i3.172-187

Abstract

Obat generik merupakan obat yang diproduksi setelah berakhirnya masa paten yang melindungi obat paten. Penggunaan obat generik di Indonesia terus meningkat setiap tahun, yang terlihat dari peningkatan penjualannya. Pembelian obat generik tidak terlepas dari pengaruh berbagai faktor. Penelitian ini bertujuan untuk menganalisis pengaruh pengetahuan konsumen tentang obat generik, kelompok referensi, kualitas, dan persepsi terhadap harga terhadap preferensi konsumen untuk membeli obat generik di Apotek Kimia Farma Pandanaran Kota Semarang melalui metode quantitative approach menggunakan teknik non-probability purposive sampling. Analisis dilakukan menggunakan pemodelan persamaan Structural Equation Modeling (SEM) melalui SPSS dan AMOS dengan menggunakan 5 variabel yaitu pengetahuan, kelompok referensi, kualitas, persepsi terhadap harga, dan preferensi konsumen melalui 29 indikator yang ada pada 5 variabel tersebut. Hasil penelitian ini yaitu 5 hipotesis yang diajukan diterima dimana pengetahuan (H1), kelompok referensi (H2), kualitas (H3), persepsi terhadap harga (H4) berpengaruh positif dan signifikan terhadap preferensi konsumen untuk membeli obat generik di Apotek Kimia Farma Pandanaran Kota Semarang. Preferensi konsumen (H5) berpengaruh positif dan signifikan terhadap keputusan pembelian obat generik di Apotek Kimia Farma Pandanaran Kota Semarang. Hasil penilaian konsumen yang menjadi responden pada masing-masing indikator dapat menjadi masukan untuk upaya meningkatkan penjualan obat generik.
Co-Authors Abda Abda Abdillah, Aris Ade Kurniadi, Ade Adi Kurniawan, Henricus Adi, Bramasto Adiq Riyan Kurniawan, Adiq Riyan Aditya Kurniawan Adriyati, Rosmaya Agustin, Fitrianiz Amie Kusumawardhani, Amie Apriando, Joni Putra Asegaf, Fatimah Tsaralya Augusty Tae Ferdinand Ayu Puspitasari, Dyah Citra Ajeng Isywari, Citra Ajeng Damayant, Akmila Farida Dani, Akhmad Nur Darmawan, Ekwan Dewi, Nike Silvia Dimas Dwi Prasetyo Diva Riza Fahlefi Ekaputri, Alya Maherka Ellanto, Kenny Forma Nastiti, Monica Rizka Gracelia, Yohana Gunawan, Veronica Christin Hapsari, Ria Mawar Hari Basuki Harimurti, Panji Satria Harjum Muharam Harry Soesanto I Made Sukresna Ibadi, Iman khusni Ikwanto, Azisma Nur Putri Irfan Wildzan Muafa J. Sugiarto, J. Johan, Destarika Irene Kamaludi, Elvin Maharani, Shabira Mirna Tria Pratiwi Mohamad, Falahy Nandia Agy Nilawati Nofriady, Hery Nurdianasari, Rista Nurwibowo, Rifqi Wildan Pangestika, Teta Kirana Pertiwi, Rizky Maulani Pradwipa, Ayodya Prasetyowati, Eko Rahman, Andi Halim Ronauli, Laura Natalia Salvariza, Muhammad Santoso, Wibowo Iman Sari, Tria Mei Dian Shofwal Widad Sihotang, Daniel Janrian Singgih Purnomo Sudrajat, Bagas Sujarwo, Makmur Sulchan Sofoewan, Sulchan Sumahardi, Doddi Susilo Toto Rahardjo Sutopo Sutopo Syafaruddin, Frans Prayuda Syah, Muhammad Ariq Tambunan, Maria Anastasia Tri Sumaryati, Amelia Rahmadani Turidobroto, Bastian Utomo, Ardiawan Vancasavio, Reno Wannahar, Karvin Shinta Laily Wibowo, Wisnu Aji