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Penanganan Korupsi Di Dunia Birokrat: Sebuah Perspektif Relatifisme Kultural yang Strukturalis Irayati, Aunalal Zany
Jurnal Administrasi Bisnis Vol 4, No 1 (2008)
Publisher : Business Administration Study Program - Universitas Katolik Parahyangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (138.051 KB)

The problem of corruptions in Indonesia bureaucrats are not the new problems. Fromlong time ago, this conditions still a live and tend to be a culture. This article conductedto make the opinion about problem solving from the corruptions in Indonesiabureaucrats. The opinion and problem solving in this article are focused fromthe cultural relativism perspectives. They would always begun from the individualtransactional and make everybody in organization is somebody special.Keywords: Corruptions, Indonesia Bureaucrats, Cultural Relativism Perspectives

Analisis Pengaruh Kualitas Pelayanan Customer Service Terhadap Kepuasan Nasabah Meldi Manuhutu; Zany Irayati Aunalal; Maudy Tanihatu
JURNAL MANAJEMEN DAN BISNIS INDONESIA Vol 7, No 1 (2021)
Publisher : Universitas Muhammadiyah Jember

This study aimed to determine the effect of tangibles, reliability, responsiveness, assurance, and empathy from customer service performance to customer satisfaction at PT. Bank Tabungan Negara (Persero), Tbk Ambon Branch Office both simultaneou and partialy. The sample used in this study was 150 samples. The research method used descriptive and quantitative methods with multiple linear regression data analysis techniques. The results of this study indicate that simultaneous tangibles, reliability, responsiveness, assurance, empathy variables have a significant and positive effect on customer satisfaction and only partially responsiveness variable which have no significant effect on customer satisfaction. The influence of service quality variables on customer satisfaction at PT. Bank Tabungan Negara (Persero), Tbk Ambon Branch is 70 % that influence is very strong while the other 30% is influenced by the other variables.

Penanganan Korupsi Di Dunia Birokrat: Sebuah Perspektif Relatifisme Kultural yang Strukturalis Aunalal Zany Irayati
Jurnal Administrasi Bisnis Vol. 4 No. 1 (2008)
Publisher : Business Administration Department - Universitas Katolik Parahyangan

The problem of corruptions in Indonesia bureaucrats are not the new problems. Fromlong time ago, this conditions still a live and tend to be a culture. This article conductedto make the opinion about problem solving from the corruptions in Indonesiabureaucrats. The opinion and problem solving in this article are focused fromthe cultural relativism perspectives. They would always begun from the individualtransactional and make everybody in organization is somebody special.Keywords: Corruptions, Indonesia Bureaucrats, Cultural Relativism Perspectives

Pengaruh Kepercayaan, Kecintaan dan Keterikatan Emosional pada Loyalitas Merek Sitaniapessy, Arthur; Aunalal, Zany Irayati; Sitaniapessy, Harry Anthony Pierre
Journal of Business Application Vol. 1 No. 2 (2022): Journal of Business Application
Publisher : Program Studi Administrasi Niaga STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55098/jba.v1.i2.p143-152

This study aims to examine the effect of brand trust, brand love, and brand emotional attachment on brand loyalty. Respondents in this study are customers who own and use OPPO brand Smartphones in Ambon City. This research uses multiple regression analyses and validity and reliability tests to test research instruments. The results showed that the three hypotheses proposed were accepted, which means that brand trust, brand love, and emotional brand attachment affect brand loyalty.

FROM TRADITION TO TOURISM: SUSTAINABLE MANAGEMENT STRATEGY FOR RUTONG DIGITAL HERITAGE VILLAGE COMPETITIVENESS Aunalal, Zany Irayati; Tangnga, Meiske Helena; Luturmas, Join Rachel; Hahury, Jessy Juniu; Titioka, Stenly Ronaldo; Siahaya, Joice
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 3 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i3.3288

Introduction: This research develops sustainable management strategies to enhance the competitiveness of Rutong Village as Indonesia's first digital tourism destination in the South Leitimur District, Ambon CityMethods: Employing a qualitative approach with SWOT-AHP analysis, the study engaged 15 key informants through in-depth interviews, participatory observation, and focus group discussions.Results: The analysis reveals critical internal factors, including natural beauty (68% coral coverage), rich cultural heritage (12 oral traditions, 6 traditional dances), and national recognition as a Digital Heritage Village (ADWI 2023), alongside challenges of limited accessibility, inadequate promotion, and seasonal dependence. External factors encompass government support opportunities, eco-tourism trends, and digitalization potential, while facing threats from destination competition, environmental degradation, and climate vulnerabilities. The research yields eight prioritized strategies, with SO1 (Integrated Tourism Attraction Enhancement) ranking highest, followed by SO2 (Strategic Partnerships), and WO1 (Sustainable Eco-Tourism Development). Implementation prioritizes strengthening unique cultural-natural synergies, developing strategic collaborations, and establishing sustainable tourism infrastructure. This framework provides a replicable model for traditional villages balancing economic growth with cultural preservation and environmental sustainability. Keywords: Sustainable tourism, digital heritage village, competitiveness strategy, SWOT-AHP analysis, community-based tourism.

Pengaruh Prestasi Kerja, Keahlian, dan Perilaku terhadap Kinerja Konsultan Keuangan Mitra Bank pada Usaha Perikanan Tangkap di Kota Ambon: Artikel Sopacuaperu, Nicole; Aunalal, Zany Irayati; Tetelepta, Maria M.
Jurnal Administrasi Terapan Vol. 2 No. 1 (2023): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v2i1.1375

Aktivitas perikanan di Kota Ambon didominasi oleh perikanan tangkap disamping perikanan budidaya yang akhir-akhir ini mulai berkembang dengan sumberdaya ikan sebagai potensi perikanan unggulan. Usaha perikanan tangkap membutuhkan biaya operasional yang tidak sedikit. Nelayan membutuhkan bantuan pembiayaan untuk melaut. Intitusi formal seperti perbankan sudah dirangkul oleh pemerintah untuk memajukan sektor marjinal, namun belum memberi peranan secara langsung terhadap nelayan. Salah satu program yaitu dengan peluncuran Kredit Usaha Rakyat yang merupakan kredit atau pembiayaan yang diberikan perbankan kepada UMKM yang feasible (layak) tapi belum bankable (memenuhi syarat bank untuk mendapatkan dana), yakni usaha tersebut memiliki prospek yang baik dan memiliki kemampuan untuk mengembalikan dana pinjaman. Kendala penyaluran KUR adalah belum meratanya informasi kepada UMKM. Penelitian ini bertujuan untuk Mengetahui apakah prestasi kerja, keahlian, dan perilaku berpengaruh terhadap kinerja KKMB pada usaha perikanan tangkap di Kota Ambon. Penelitian dilakukan dengan melibatkan 60 pelaku usaha perikanan tangkap di Kota Ambon yang melakukan peminjaman melalui KKMB (Konsultan Keuangan Mitra Bank) sebagai responden selain beberpa konsultan sebagai narasumber. Data dikumpulkan melalui observasi, wawancara dan kuesioner yang kemudian ditabulasi dan dianalisis dengan alat analisa regresi berganda. Hasil penelitian menunjukan bahwa prestasi kerja, keahlian, dan perilaku baik secara parsial maupun simultan berpengaruh terhadap kinerja Konsultan Keuangan Mitra Bank (KKMB). Hasil penelitian ini, digunakan sebagai masukan bagi Biro Perekonomian Daerah Maluku dan Organisasi Konsultan Keuangan Mitra Bank (KKMB) dalam melaksanakan tugas dan tanggungjawabnya serta memperhatikan prestasi kerja, keahlian, dan perilaku yang berpengaruh dalam meningkatkan kinerja KKMB dalam pengembangan usaha perikanan tangkap di Kota Ambon. Kata kunci: Prestasi Kerja, Keahlian, Perilaku, Kinerja

PENGARUH DISIPLIN KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR KESYAHBANADARAN DAN OTORITAS PELABUHAN KELAS I AMBON Siahaya, Septiani; Alfonso, Pocerattu V.; Aunalal, Zany I
Jurnal Administrasi Terapan Vol. 2 No. 1 (2023): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v2i1.1382

The Ambon Class I Harbormaster and Port Authority Office is a Technical Implementation Unit (UPT) which has the task of carrying out supervision in the field of shipping safety and security, coordinating government activities at ports as well as regulation, control and commercial supervision. One that affects performance is creating good work discipline. However, there are still some problems in employee discipline. So this study aims to influence discipline on the performance of KSOP Class I Ambon office employees. This research is an empirical study, with the population being all employees of the class I Ambon port authority and Kesyahbandaran. The sampling technique uses an approach using the slovin formula and the sample size is 47 respondents. The analysis technique used is simple linear regression analysis, where the hypothesis test uses a t-test statistic to test the partial regression coefficients with a degree of significance used is 0.05 or 5%. The results of testing the responses of 47 respondents gave the conclusion of the study, namely, Discipline has a positive effect on the performance of class I Ambon port authority and Kesyahbandaran office employees. This is evidenced by the coefficient of determination obtained in this study of 0.825, meaning that the independent variable (Discipline) explains the dependent variable (employee performance) of 82.5% while the remaining 17.5% is influenced by other variables. Based on these results it can be concluded that Work Discipline Has a Positive Influence on the Performance of Class I Ambon Port Authority and Harbormaster Office Employees. Keywords: Work Discipline, Performance

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Pada Puskesmas Nania Kota Ambon Shafyra, Selfita; Aunalal, Zany I.; Nunumete, Laura
Jurnal Administrasi Terapan Vol. 3 No. 1 (2024): Jurnal Administrasi Terapan
Publisher : P3M Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jat.v3i1.2547

Service Quality is a factor that is expected to increase community satisfaction. This study aims to determine the effect of Service Quality on Community Satisfaction at Nania Health Center, Ambon City. The sample was taken from 100 respondents using a non-probability sampling method with a purposive sampling technique. The method used in this research is a simple linear regression analysis method with SPSS 25 software, the regression obtained is Y= 12.189 + 0.669X Based on these results, it can be concluded that Service Quality has a positive and significant effect on Community Satisfaction at the Nania Community Health Center, Ambon City.Keywords: Service Quality and Community Satisfaction

AI-Driven Green Technology Adoption and Sustainable Tourism Behavior: An Extended Technology Acceptance Model Aunalal, Zany Irayati; Salhuteru, Andrie Christina; Kriekhoff, Shella; Hahury, Jessy Juniu; Fredriksz, Grace
Indonesian Journal of Enterprise Architecture Vol. 3 No. 2 (2026): Indonesian Journal of Enterprise Architecture
Publisher : Global Research and Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/ijea.v3i2.427

This study examines the determinants of AI-driven green technology adoption and their implications for sustainable tourism behavior in environmentally sensitive destinations. Drawing on the Technology Acceptance Model, the study extends the framework by incorporating green technology trust and environmental concern to explain how users form attitudes toward AI-enabled green tourism technologies and how these attitudes translate into sustainable behavioral intention and actual behavior. Data were collected through a survey and analyzed using Partial Least Squares Structural Equation Modeling. The results show that perceived ease of use (β = 0.388; t = 10.819), green technology trust (β = 0.274; t = 7.670), and environmental concern (β = 0.194; t = 4.993) significantly influence attitudes toward green tourism technologies. In addition, attitude has a significant positive effect on sustainable behavioral intention (β = 0.545; t = 17.218), which subsequently exerts a strong effect on actual sustainable tourism behavior (β = 0.656; t = 24.675). These findings suggest that accessible, reliable, and environmentally credible AI-enabled tourism technologies can strengthen responsible tourism practices. The study contributes to the literature by demonstrating that technology-related perceptions and pro-environmental orientation jointly shape sustainable tourism behavior. It also offers practical implications for destination managers and tourism service providers seeking to design digital sustainability initiatives in ecologically fragile tourism contexts.

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