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KINERJA BPJS KESEHATAN PADA PELAYANAN DI KECAMATAN TUTUYAN KABUPATEN BOLAANG MONGONDOW TIMUR DOHMI, NAJILA; KIYAI, BURHANUDDIN; Kolondam, Helly Febrina
JURNAL ADMINISTRASI PUBLIK Vol 4, No 62 (2018)
Publisher : Sam Ratulangi University

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AbstrakBangsa Indonesia bermaksud mengatasi berbagai persoalan yang berhubungan dengan biayakesehatan dan mutu pelayanan kesehatan maka pada Tahun 2004 dikeluarkan Undang-Undang No.40 Tahun 2004 tentang Sistem Jaminan Sosial Nasional (SJSN). Undang-Undang ini mengamanatkanbahwa jaminan sosial yang bersifat wajib bagi seluruh penduduk termasuk Jaminan KesehatanNasional (JKN) melalui suatu Badan Penyelenggara Jaminan Sosial (BPJS). Jaminan KesehatanNasional (JKN) diselenggarakan oleh BPJS Kesehatan yang implementasinya sudah dimulai sejaktanggal 1 Januari 2014. Sistem Jaminan Sosial Nasional diselenggarakan melalui mekanisme asuransikesehatan sosial yang bersifat wajib (mandatory). Tujuannya adalah agar semua penduduk Indonesiaterlindungi dalam suatu sistem asuransi sehingga dapat memenuhi kebutuhan dasar kesehatanmasyarakat yang layak. Peneliian kualitatif dilaksanakan dalam keadaan yang alamiah (naturalsetting) dan data yang dikumpulkan umumnya bersifat kualitatif. Oleh karena itu, penelitian inidisebut penelitian kualitatif untuk melihat Kinerja BPJS Kesehatan pada pelayanan di KecamatanKotabunan Kabupaten Bolaang Mongondow Timur. Variabel yang akan diteliti dalam rincian yangterukur, yang akan diteliti menggunakan dimensi penilaian kinerja Menurut Robert L. Mathis danJhon H. Jackson yaitu: Kemampuan, motivasi, dukungan yang diterima, keberadaan tempat kerjadan hubungan dengan organisasi. Hasil analisis kinerja BPJS Kesehatan cabang Tutuyan KabupatenBolaang Mongondow Timur dilihat dari semua indikator meliputi: Kemampuan, motivasi, dukunganyang diterima, keberadaan pekerjaan yang mereka lakukan dan hubungan mereka dengan organisasimenunju bahwa kinerja yang dilakukan pegawai BPJS sudah sesuai dengan yang diharapkan hal inidinilai dengan kualitas pelayanan berdasarkan wawancara yang didapat kepada peserta BPJSKesehatan bahwa pelayanan yang berkualitas kepada peserta yang mendukung.Kata Kunci: kinerja, pelayanan kesehatan
PERAN PEMERINTAHAN DESA PADA PENGEMBANGAN OBJEK PARIWISATA BANUA WUHU DI DESA MAHENGETANG RADING, GRACE; KIYAI, BURHANUDDIN; TAMPI, GUSTAAF BUDDY
JURNAL ADMINISTRASI PUBLIK Vol 5, No 76 (2019)
Publisher : Sam Ratulangi University

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Based on the government regulation of the republic of Indonesia no 72 of 2005 concerning article 15, thevillage government is obliged to manage village potential in order to achieve the objectives of layingauthority in the implementation of village autonomy, these objectives include improving people’s welfare,equity and justice, democracy and respect for culture local, paying attention to the potential and diversity ofthe region. The aim of the research is to describe the role of the village government in the development ofmahangetang island tourism object. The focus of the research in the study is on four aspects, namely : 1).(attraction), 2) (accessibility), 3). (facility), 4) (institutional.Keyword : Role of village government, tourism.
EVALUASI KEBIJAKAN PEMBERDAYAAN APARATUR PEMERINTAH KELURAHAN (Suatu Studi Di Kecamatan Tahuna Barat Kabupaten Kepulauan Sangihe) KASEALA, YULIFILA INDRA; Kiyai, Burhanuddin; Tampi, Gustaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 4, No 32 (2015)
Publisher : Sam Ratulangi University

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Abstract : The smoothness of the administration and national development depends on the perfectionof the state apparatus , including officials at all levels of government, from the village / village level tothe central government / national. government apparatus as a tool for implementing governmentaffairs , development, premberdayaan and publik services, it is necessary for employees / personnelwho truly capable, efficient, high quality, and be aware of his responsibility as a servant of the stateand publik servant.This study used quantitative research approaches evaluatif.Adapun types of research methodsused in this study is a survey method. In survey research, information / data collected from respondentsusing a questionnaire. Generally limited in terms of understanding the survey sample survey in whichinformation is collected from the part of the population to represent the entire population.In this study were all village officials and community spread in 6 ( six ) villages in the districtsof West Tahuna. Tahuna Western District of statistical data, the year 2013 recorded the number ofcivil servants, including village officials that there dikecamatan Tahuna West ( 6 villages ) as many as152 people. Given the large population in the category of minimal, then the respondent sample ispulled by 50 %, thus becoming 76 village officials as respondents in this study spread over threevillages sampled, namely : Pananekeng Village, Village brassiere, Village New brassiere.Keywords : Evaluation , Policies , Empowerment , Government Apparatus
IMPLEMENTASI KEBIJAKAN PEMBERDAYAAN USAHA KECIL MASYARAKAT DI KECAMATAN TUMINTING KOTA MANADO ASTONO, MARIYATI; OGOTAN, MARTHA; KIYAI, BURHANUDDIN
JURNAL ADMINISTRASI PUBLIK Vol 5, No 75 (2019)
Publisher : Sam Ratulangi University

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The implementation of small business empowerment policies is one of the implementation ofprograms/activities carried out and managed by the Office of Cooperatives and Small MediumEmpowerments to help small business actors yo develop business run by small business actors.Empowerment of small businesses is an effort to prosper the community with the implementation ofsocialization, programs, and small business trainings in order to prosper the economy of the small businesscomunity. Based on the results of the research carried out by the authors at the Cooperative and SmallMedium Empowerment agency, the program has been in the form of socialization and training on smallbusiness empowerment and several programs have been realized, although not all small business actorshave not participated in the activity due to lack of information about small business empowerment. Thisstudy uses a qualitative approach. The data analyzed is based on the results of interviews with the Office ofCooperatives and SMEs as well as the community of small businesses, observations or direct observationsboth at the Office of Cooperatives and Small Medium Empowerments in Tuminting District, Manado City.By using four indicators, namely Communication, Resources, Disposition, Bureaucratic Structure. Basedon the results of the study it can be concluded that the implementation of small business empowermentpolicies has not been effective, because there are still constraints in the form of limited communicationbetween implementors and small business actors, lack of mastery of science and technology, and lack ofmanagement management, and capital issues. Based on the conclusions the authors suggest that thegovernment pay more attention to existing constraints or problems that occur in the empowerment of smallbusiness communities.Keyword : Implementation, Policy, Empowerment, Small Business
Efektivitas Pelaksanaan Program Pengembangan Usaha Mikro Kecil Dan Menegah Usaha Mikro Kecil Menengah) ( Suatu Studi Di Dinas Koperasi, Usaha Mikro, Kecil. Dan Menegah Kota Manado) Suryaningrum, Kania; Pangkey, Masje; Kiyai, Burhanuddin
JURNAL ADMINISTRASI PUBLIK Vol 2, No 30 (2015)
Publisher : Sam Ratulangi University

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Abstract:This research aims to know and observe the implementation of the program of development ofmicro small medium by the cooperatives, micro, small, and medium-sized city of manado. an increase inhuman resources of micro-entrepreneurs, small and medium enterprises are also very limited. Thus thisgreatly affects the performance of the Department of cooperatives and micro small medium manado wellin data retrieval and processing of data. enterprise development for micro, small and medium enterprisesappear to have been hampered due to lack of capital and also the soul of entrepreneurship(enterpreneurship). This is due to the lack of a partnership effort with the banks and State-ownedenterprises. the factors that cause this internally caused from employees of HR Department ofcooperatives and micro small medium manado city is still limited, especially in terms of mastery ofaccounting cooperative. This needs to be there is special training for employees to master the accountingcooperative so that information will not experience difficulties. external factors that emerged was the lackof human resource capacity of the micro, small and medium enterprises.The research methods used in this study is a qualitative method, with the techniques of primaryand secondary data collection performed by the library studies and fieldwork (interviews, observation anddocumentation studies). as for the respondents/informants of this research is the Head Office of microsmall and medium city of manado: 3 sub field of micro small and medium enterprises: 6 peopleperpetrators of micro enterprises small and medium-sized city of manado. with the data analysistechniques in reduction of data, data presentation, and conclusion and verify the withdrawal.The results showed that the effectiveness of the implementation of the program of development ofmicro, small, and medium (micro small medium-sized) (a study in the Department of cooperatives andmicro small medium manado) in measure of concept by gibson (1984), namely the production, efficiency,customer satisfaction, adaptation, and development. In view of these five aspects, namely the production,efficiency, customer satisfaction, adaptation, and development of almost everything said has not beengoing well. These are all proven to be due to the utilization of human resources in the Department is stillminimal. Additionally in terms of funding for the capital in a given community micro small medium is stillvery minimal as well. In the management of the loan capital is also very difficult and very convoluted belit.Referring to the discussion and the conclusions above suggest then. in order for the Departmentof cooperatives and micro small medium city of manado in the efficiency of implementing the developmentprogram of micro small medium to medium small micro-businessmen should be based on a sense ofresponsibility to improve the welfare of the principal micro small medium and not for the personal benefitof a certain group or bureaucracy. Department of cooperatives and micro small medium manado moreinternal organization, i.e. fix by doing makeovers, engage actors micro small medium to be more willing touse the Department of cooperatives and micro small medium city of manado as a training and learning interms of entrepreneurship. and provide satisfying service for your principals micro small medium. in orderfor the Department of cooperatives and micro small medium manado city is more closer to the principalsof small medium and micro enterprises can carry out the program to its full potential. and in this case alsorequired the importance of good teamwork and a fellow co-worker that compact implementation of theobjectives to be achievedkey words: effectiveness of program implementation the development of micro, small, and mediumenterprises
PENGARUH PENGAWASAN PIMPINAN TERHADAP PENINGKATAN PRESTASI KERJA PEGAWAI PADA DINAS PEKERJAAN UMUM KABUPATEN FAKFAK PROVINSI PAPUA BARAT MOHAN, SIMSON; Mandey, Jantje; Kiyai, Burhanuddin
JURNAL ADMINISTRASI PUBLIK Vol 1, No 37 (2016)
Publisher : Sam Ratulangi University

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Abstract: This study was conducted based on the results prasurvei that civil servants in performing basictasks and functions indicated yet to reach optimum performance. This is presumably related to theimplementation of policy leadership. Thus, the study aims to "Assessing the impact of policy leadership onwork performance of employees at the Department of Public Works Fak-fak West Papua province. Thisresearch applies descriptive method with quantitative approach. Purposive sample of respondents assignedas many as 73 employees, and data collection techniques distributed questionnaires to obtain primary data,secondary data obtained using the documentation techniques. All data and information obtained throughsurveys and direct observation techniques. After the data is collected, then analyzed by using percentageanalysis (frequency table), followed by product moment correlation analysis and simple linear regression.The results showed that: Mean supervisory leadership and job performance of employees at the Departmentof Public Works Fak-fak, according to the results of research are in the category of "medium" or medium.Supervision leadership has positive and highly significant or significant effect on work performance ofemployees at the Department of Public Works Fak-fak West Papua province. Thus, it can be concluded thatthe supervisory leadership with employee work performance related contributory. If the leadership is moreflexible supervision, it will improve the work performance of employees, particularly at the Department ofPublic Works Fak-fak West Papua Province. To improve the work performance of employees, it issuggested that the leadership gives authority to employees in taking the initiative and operational decisionsto carry out their tasks so that work performance will increase even more.Keywords : Supervision leadership, employee job performance
Policy Implementation of the Work Discipline Of Civil Servants (Study Did At North Sulawesi Provincial Health Office) Lompoliuw, Nicky; Kiyai, Burhanuddin; Ruru, Joorie Marhaen
JURNAL ADMINISTRASI PUBLIK Vol 1, No 37 (2016)
Publisher : Sam Ratulangi University

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ABSTRACTThis research thesis is prepared in order to obtain a Bachelor’s degree in The Faculty of Social and Political Sciences, University of Sam Ratulangi Manado. Based on the preliminary study conducted by the researcher, the low awareness of civil servants in the implementation of labor discipline policies in the scope of the civil servants health bureau of north Sulawesi province that has been set in accordance to PP no 53 of 2010, on discipline of civil servants. This the research discovered a need to review and reconsider the policy implementation on labor discipline of the civil servants in north Sulawesi provincial health bureau. This study used qualitative research methods. Date were collected from the stage of observation, interview, to documentation.The conclusion that can be drawn from this research is that the civil servants in north Sulawesi provincial health bureau still have low awareness on the importance of discipline improve the quality of their work. In the other words, they can improve the quality of public service provided to the communities in need.Keywords : Policy Implementation, Employee Work Discipline.
DAMPAK KEBIJAKAN KUALITAS SUMBER DAYA MANUSIA PEGAWAI NEGERI SIPIL DILINGUNGAN PEMERINTAH KECAMATAN SIAU TIMUR KABUPATEN KEPULAUAN SITARO (Suatu Studi Di Kantor Kecamatan Siau Timur) Masambe, Stein; Kiyai, Burhanuddin; Plangiten, Novva
JURNAL ADMINISTRASI PUBLIK Vol 3, No 41 (2016)
Publisher : Sam Ratulangi University

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ABSTRACT: This study is based on the results of the initial observation that the performance of employeesgovernment environments Eastern District of Siau indicated relatively low. This condition is presumablyrelated to the implementation of policies not optimal development of human resources quality civil servantsin the region. Thus, this study aims to: (1) Examine the impact of the quality of human resource developmentpolicy environment of government civil servants Eastern District of Siau Island District Sitaro. (2) to analyzedifferences in the performance of employees government environments Eastern District of Siau IslandDistrict Sitaro between before and after participating in education and training (Training).This research applies descriptive and quantitative approach combined with a qualitative approach, thesample of respondents purposively set as many as 44 employees. After analyzing the data collected byapplying the product moment correlation technique and simple linear resgresi.The results of data analysis showed that (1). The average implementation of the development policy ofhuman resource quality of civil servants and the gains of government employees districts Siau Timur, bothare in the category of "medium" or not achieve optimal results. (2) Policy development of quality humanresources dilingkingan government civil servants Eastern District of Siau positive and significant impact onemployee performance improvement.The conclusions that can be drawn from this research is that an employee who has been following thedevelopment program through education and training (training) showed a much higher performance thanbefore following the employee development program. Advice can be given is conveyed to the government ofRegency Sitaro for more intensive follow-include civil servants, either at the district or sub-district / villagein educational activities and training, and much needed concrete efforts of the local government districtSitaro in the form of rotation, transfer, training in the workplace and others.Keywords: Policy penghembangan HR, employee performance
PENGARUH PENDIDIKAN DAN PELATIHAN TERHADAP PRESTASI KERJA APARATUR SIPIL NEGARA TUPAN, THRESIA NATALIA; Lengkong, Florence Daicy; Kiyai, Burhanuddin
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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In accordance with the issues raised then this study aims as follows: To determine the effect of educationand training on the performance of civil state employment at the Regional Personnel Board Education andResearch town bitung.Education and Training is substantially understood as a process of increasing the potential or ability,competence, and career of the employee / employee concerned. The dimensions of development, in additionto increasing the potential ratios (thought, logic, IQ, competence), also include the improvement of ethicsand morality or spiritual quotience (SQ).The general objectives of education and training programs should be directed towards improvingorganizational productivity. This general objective can be achieved if a specific goal can be realized first.This research is explorative. The results of the study show a significant association of education and trainingon ASN work performance in the Regional Personnel Board, PP Kota Bitung. It can be seen from thecorrelation value of R = 0.68 is close to the maximum correlation coefficient coefficient (1.00) and thecoefficient of determination (R-square) 0,46 has significant development / improvement of ASN workperformance in Badan Kepegawaian Kota Bitung 46 or 0, 46% is determined / influenced by education andtraining variables, while the remaining 54% is determined / influenced by other variables. This means thatthe higher the education and training are done later the ASN work performance is higher. The conclusionsof education and training have been significant on the performance of ASN in Regional Personnel Agency,PP Kota Bitung. Education and training influences on ASN attitudes and behaviors that perform their officetasks.Keywords: Education and training, job performance, State civil apparatus (ASN)
IMPLEMENTASI KEBIJAKAN TAMBAHAN PENGHASILAN PEGAWAI DI KANTOR KECAMATAN BUNAKEN MANADO Maruf, Rismawati; Kiyai, Burhanuddin; Mambo, Rully
JURNAL ADMINISTRASI PUBLIK Vol 3, No 400 (2016)
Publisher : Sam Ratulangi University

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Tambahan penghasilan pegawai (TPP) merupakan tambahan yang diberikan kepada PNSdan CPNS yang dikaitkan dengan penilaian kehadiran dan kinerja. Tunjangan kinerja daerahmerupakan penyempurnaan dari tunjangan yang telah ada dan akan menjadi satu tunjangan yangspesifik untuk memacu kinerja dan sekaligus menjamin keadilan dalam pemberian tunjangan.Metode penelitian yang di gunakan dalam penelitian ini adalah kualitatif deskriptif yaitudengan teknik pengumpulan data melalui observasi lapangan dan juga wawancaraberdasarkan hasildari penelitian penulis melakukan kesimpulan dan saran melalui empat metode kebijakan publicoleh Edward III yang memenuhi beberapa aspek yakni komunikasi, sumber daya, Disposisi dan jugastruktur birokrasi.penelitian ini adalah seluruh aparat Kantor kecamatan bunaken Kota Manado provinsiSulawesi Utara yang berjumlah 17 orangHasil penelitian menunjukan Bahwa Tambahan Penghasilan Pegawai (TPP) di kantorkecamatan Bunaken Manado belum sepenuhnya sesuai dengan efektivitas yang ada, di karenakanpenilaian kehadiran Kinerja yang berdapak pada Disiplin pegawai yang masih Kurang dalam tugasdan tanggung jawab mereka, selain itu masih kurangnya penilaian kehadiran pegawai pada Apel diSore hari yang kadang tidak di laksanakan oleh sebagaian pegawai yang bertugas pada hari tersebut.Kata Kunci : Implementasi Kebijakan Tambahan Penghasilan Pegawai
Co-Authors ADI SETIADI AGUS, DIAH SULISTIAWATI Alatani, Hendriyanto Alden Laloma ANDRIS PAWATTE, ANDRIS ANGOW, FETRI OLIVIA APOKI, METTU SALAK ASTONO, MARIYATI BABO, JEKSON Bataren, Stevi Bethol, Iwan Christian Cerri Boki CHRISTIN DESSY SAHUDEGE, CHRISTIN DESSY Desy Sangkoy Deysi Tampongangoy DOHMI, NAJILA DONDO, SRI MELA DOROHUNGI, WELHEMUS DWI PUJI HARTATI Edi Haji, Edi Embisa, Rahnia FATMAWATI, DIANA Femmy Nurul Akbar FLORENCE DAICY LENGKONG Gustaf Budi Tampi Halger Tetoyo HARIAWAN, SHINTIA Hariyati Ramli, Hariyati Helly Kolondam IRA ELBERTNA PURBA Jantje Mandey Jericho Pombengi JESIKA TUMBUAN Jhonny Hanny Posumah, Jhonny Hanny JOICE RARES JOORIE MARHAEN RURU JOORIE RURU Joyce Rares Jumardin Liambana, Jumardin Juneidy Pandey, Juneidy Kania Suryaningrum, Kania KIYAI, SYAHRIZAL KOKODJU, HAPSA MUTIAH Kolondam, Helly Febrina Kongginawan, Gideon KONTU, EKARISTI Kowimbin, Yoost Youke LABAKA, TRIO YATNO LEIDY NOVITA SAMBOW, LEIDY NOVITA LOMBOAN, MEISY Lucky Kawahe, Lucky Maikel J Oruw, Maikel J MAKASILI, VIRLI Mamesah, Frisinthia MANENGAL, FARLY DANIEL Mangar, Jembris MANITIK, ENGLIN FERLINA MANZANARIS, MARSEKALDO RIVALDO Martha Ogotan Maruf, Rismawati Masambe, Stein Masje Pangkey Matrutty, Kevin Janis Mira Sadik, Mira MUSA MATUAN MUSA MATUAN MATUAN Ngongare, Allen Nicky Lompoliuw, Nicky NOVVA PLANGITEN NURIANTO, ANGGELIKA ONIBALA, MAYA PALAR, NOVIE Patar Rumapea RADING, GRACE Reyne Ivone Radangkilat ROBINSON, TRIVAN KING Rully Mambo RUMPIA, GIFFRIED SIMON, YULIANTI SIMSON MOHAN, SIMSON SONDA, JULIANA SRI DARYANTI TOPUH Stefi Maria Sumarauw, Stefi Maria TAMPI, GUSTAAF BUDDY TUMBEL, RIZALDY TUPAN, THRESIA NATALIA TUWONE, MALDEN UMASUGI, RAHMAT Valen Tumiwa, Valen Welson Rompas Welson Yappi Rompas WENDA, FREMIAS YULIFILA INDRA KASEALA, YULIFILA INDRA Yurivo Arson, Yurivo YUSUF, MUCH. FAHRI