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Journal : JURNAL LENTERA BISNIS

PENGARUH PENERAPAN STANDAR OPERASIONAL PROSEDUR DAN DISIPLIN KERJA TERHADAP KINERJA: KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI Amelia Cindy Cahya Adisty; M. Farid Wajdi
JURNAL LENTERA BISNIS Vol. 13 No. 3 (2024): JURNAL LENTERA BISNIS, SEPTEMBER 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i3.1239

Abstract

This study aims to analyze the influence of Standard Operating Procedures (SOP) implementation and work discipline on employee performance with job satisfaction as a mediating variable at PT. Paragon Technology and Innovation. The research employs a quantitative approach with purposive sampling technique. Data were collected through questionnaires distributed to 85 employees. Data analysis uses Structural Equation Modeling (SEM) with SmartPLS. The results show that: (1) SOP has a negative insignificant effect on employee performance, (2) Work discipline has a significant positive effect on employee performance, (3) SOP has a significant positive effect on job satisfaction, (4) Work discipline has a significant positive effect on job satisfaction, (5) Job satisfaction has a significant positive effect on employee performance, (6) Job satisfaction cannot mediate the relationship between SOP and employee performance, and (7) Job satisfaction can mediate the relationship between work discipline and employee performance.
PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT, JOB DEMANDS, DAN BURNOUT TERHADAP KEPUASAN KERJA KARYAWAN Ardari Ara Zirinita; M. Farid Wajdi
JURNAL LENTERA BISNIS Vol. 13 No. 3 (2024): JURNAL LENTERA BISNIS, SEPTEMBER 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i3.1252

Abstract

This study aims to analyze the effect of perceived organizational support, job demand, and burnout on employee job satisfaction at the Regional Office of the Directorate General of Taxes in Central Java II. This study uses a quantitative approach with data collection techniques through online questionnaires using Google Form. The research sample is determined by the purposive sampling method, and the data are analyzed using the SmartPLS 3.3 software. The results showed that perceived organizational support had a positive and significant influence on employee job satisfaction with a T-Statistic value of 6,754 (p <0.05). Job demand also has a positive and significant influence on employee job satisfaction with a T-Statistic value of 3,687 (p <0.05). In addition, burnout has a positive and significant influence on employee job satisfaction with a T-Statistic value of 3,713 (p <0.05). This study provides new insights on the importance of managing organizational support, workload, and burnout conditions to increase employee job satisfaction.
PENGARUH BRAND IMAGE, DIGITAL MARKETING DAN ELECTRONIC WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN PRODUK SIGNATURE DI COFFEE SHOP GEMATI KOTA SURAKARTA Farrel Putra Artantyo; M. Farid Wajdi
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1470

Abstract

The objective of this research is to examine the impact of brand image, digital marketing, and electronic word of mouth (e-WOM) on consumers’ purchasing decisions regarding signature products offered by Gemati Coffee Shop in Surakarta. This investigation employed a non-probability sampling strategy, specifically utilizing purposive sampling to select participants. Data were gathered through a structured questionnaire using a Likert scale to measure responses. The target population comprised individuals from the general public who expressed an intention to purchase the coffee shop's signature products, with a total sample size of 100 respondents. Empirical findings from the study reveal that both brand image and e-WOM exert a statistically significant and positive influence on purchasing decisions. Conversely, digital marketing was found to have no significant effect on consumer choices. These results contribute to the understanding of key determinants shaping purchasing behaviors in the context of local specialty coffee establishments, with a particular focus on Gemati Surakarta. The lack of a notable impact from digital marketing presents a noteworthy contradiction to prevailing assumptions regarding its effectiveness, suggesting the need for more nuanced and consumer-oriented marketing approaches. This insight emphasizes the pivotal role of brand perception and consumer-driven communication in formulating successful promotional strategies.
PENGARUH MOTIVASI DAN DISIPLIN KERJA KARYAWAN TERHADAP KEPUASAN KERJA DAN KINERJA KARYAWAN PT. PEGADAIAN SYARIAH SOLO BARU Denny Adi Prasetya; M Farid Wajdi
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1538

Abstract

This study aims to analyze the effect of work motivation and discipline on job satisfaction and employee performance at PT Pegadaian Syariah Solo Baru. A quantitative approach was used, with data analyzed through PLS-SEM using SmartPLS software. Data were collected from 150 employees via online questionnaires. The results show that work motivation has a positive and significant effect on both job satisfaction and employee performance. Likewise, work discipline has a positive and significant effect on job satisfaction and is the most dominant factor influencing employee performance. The R-square values indicate strong predictive power of the model, and the validity and reliability tests confirm the consistency of the research instruments. These findings highlight the importance of implementing motivation programs and strengthening work discipline as strategies to enhance employee performance and job satisfaction in Islamic-based financial institutions.
Co-Authors A.A. Ketut Agung Cahyawan W Adji, Iwan Setiadi Aflit Nuryulia Praswati Afrila Kurnia Dhani Afrilia Mahanani Erti Astuti Ahmad Mardalis Alamsyah, Febrian Irhwyn Aliza Najwah Salsabila Amelia Cindy Cahya Adisty Amelia, Latifah Rizky Amin Mustofa Amin Mustofa, Amin Aminudin, Achmad Amir, Rafiq Arkana Anggorowati, Luki Sri Anggraeni, Nur Azizah Anggrianni, Silvia Anton Agus Setyawan Antoni Antoni Antoni Antoni Antoni Antoni Ardari Ara Zirinita Arni Nafisa Assegaf, Doni Akbar Ayu Satiti, Saltsa Woro Ayuk Setiyawan Badat Muwakhid Basworo Dibyo Candra Kusuma Wardana Cinta Natasya Aprilia Citra Cantika, Briliana Anggun Denny Adi Prasetya Dewi Uswatun Khasanah Elvina Rosida Evita Ayu Septiyaningrum Ezat Indra Saputra Fadloli, F Farrel Putra Artantyo Febrianto, Gilang Arif Firdausi, Jaannatul Guridno, Novita Hari Wujoso Helmy Nurcahyo Wibowo Helmy Nurcahyo Wibowo Husna Ghoida Ihsan Agung Prakosa Ihwan Susila Imron, Alwin Achmad Imronudin Imronudin Iwan Setiadi Adji Jati Waskito Kartiko, Chandra Hendro Kussudyarsana Liana Mangifera M, Adiyono M. Ghusni Ridho M. Sholahuddin Mahmudi Nur Arifin Marwan Effendy Miftakhul Huda Muhammad Jimmi Asmoro Putro Muhammad Jimmi Asmoro Putro Muhammad Sholahuddin Muhammad Wahyuddin Muhammad Wahyuddin, Muhammad Muzakar Isa Nabil Adli Multazim Nada Ulayya Martaningtyas Nadela Ajeng Widyaningrum Ngafwan Niken Wulandari Nisa’us Sholikah Norain Mod Asri Norain Mod Asri Norain Mod Asri, Norain Mod Nuzul Alfirizqy Azzahra Purbokusumo, Andreas Sang Aji Putri, Alfina Salma Radhitya Auzora Rahmat Basuki Rahmawati, Agustin Luthfiyani Rahmawati, Wahyuningtyas Rania Salsabila Reka Mawaddah Harisandi Ridho, M. Ghusni Rima Hayu Sri Widadi Rosida, Elvina Salsabilla, Syifa Aisya Silvia Anggrianni Sinta Permatas Sari Siti Alifia Khoir Az-zah Roo Sukidi Sukidi Sukma Windhu Aji Surono, Arif Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Syamsudin Tri Nur Wahyudi Viriani Noviasari Dewi Warnanti Arie Luthfiani Yulianis Fitriani Zulkefly Abdul Karim Zulkefly Abdul Karim Zulkefly Abdul Karim