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Journal : Journal Of Software Engineering And Communication

ANALISIS KEPUASAN MAHASISWA TERHADAP KUALITAS LAYANAN SISTEM INFORMASI WEBSITE MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX(CSI) PADA PROGRAM VOKASI UNG Idham, Farid; Giu, Jamal Darusalam; Syamsudin, Lucky Din
Journal Of Software Engineering And Communication Vol. 2 No. 1 (2024): JOURNAL OF SOFTWARE ENGINEERING AND COMMUNICATION (APRIL)
Publisher : Program Vokasi Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56190/jsec.v2i1.20

Abstract

Layanan website di perguruan tinggi dalam lingkup layanan dan fasilitas yang diberikan kepada mahasiswa dapat memenuhi standar, dan tidak semua perguruan tinggi dan kampus memenuhi persyaratan fasilitas dan layanan website. Kritik perlu dan tanggapan untuk meningkatkan fasilitas yang disediakan oleh mahasiswa. Sistem informasi website yang berhubungan dengan kegiatan website mahasiswa yang menunjang civitas website Vokasi UNG Akan tetapi, yang diimplementasikan masih ditemukan beberapa masalah sehingga menyebabkan proses informasi tidak optimal masih banyak kekurangan informasi seperti informasi dosen dan tendik, informasi berita, pengumuman, agenda dan informasi publik. Penelitian dilakukan dengan menyebarkan 30 kuesioner dan dilakukan perhitungan dengan metode Customer Satisfaction Index (CSI). Penggunaan metode Customer Satisfaction Index (CSI) yang bertujuan untuk mengetahui tingkat kepuasan pengguna secara menyeluruh. Dari hasil perhitungan metode Customer Satisfaction Index (CSI) sistem informasi website vokasi UNG mendapatkan skor sebesar 84, 48% menunjukan bahwa pengguna Aplikasi yang telah merasa “sangat puas” dikarenakan skor yang berada pada rentang skala 0,81 % sampai dengan 1,00%, jadi dapat dikatakan bahwa kinerja dari sistem informasi website vokasi sangat memuaskan.
OPTIMALISASI KEAMANAN JARINGAN WIFI DI LINGKUNGAN KAMPUS MELALUI IMPLEMENTASI WPA3 Pakaya, Roys; Giu, Jamal Darusalam
Journal Of Software Engineering And Communication Vol. 3 No. 1 (2025): JOURNAL OF SOFTWARE ENGINEERING AND COMMUNICATION (APRIL)
Publisher : Program Vokasi Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56190/jsec.v3i1.66

Abstract

The development of digital technology in the campus environment requires the availability of fast, stable, and secure WiFi networks. However, threats to wireless network security are increasing, ranging from data theft to unauthorized access. This study aims to evaluate the effectiveness of WPA3 implementation in enhancing Wi-Fi network security in a campus environment. The research employed a quantitative method with an experimental approach, comparing Wi-Fi network configurations using WPA2 and WPA3 security protocols. Data were collected through penetration testing using Kali Linux and Metasploit, as well as network performance analysis using Wireshark and iPerf. Penetration testing results showed that the WPA3 network is more resistant to dictionary attacks and KRACK attacks compared to the WPA2 network. Network performance analysis indicated that WPA3 implementation does not significantly affect network throughput and latency, but there was a slight improvement in network stability with reduced packet loss. The results of this study indicate that WPA3 offers a significant improvement in security without significantly sacrificing network performance. It is recommended to implement WPA3 to improve Wi-Fi network security in a campus environment. This study implies that WPA3 can be implemented as a better security solution for Wi-Fi networks in various educational institutions.